Quick response to my voicemail message and email. The front admin was friendly. Nikki was pleasant,…read morepatient and informative up front and in exam rooms. Dr. Moser was kind, genuine, friendly and forthcoming. They got me in quickly as a new patient and problem appt. Good vibes all around. Looking forward to my cleaning and continued care.

I was able to make an appointment quickly. Staff is professional and friendly. Dr. Wong was…read moreinformative and took her time to explain procedure needed. Cost was explained prior to any service provided so I knew I wouldn't be surprised by additional charges.

I had such a great experience at this dental office and can't recommend it enough. The staff was…read morewelcoming, organized, and genuinely kind and they make you feel comfortable right away. Dr. Schaefer is amazing - very knowledgeable, thorough, and takes the time to explain everything clearly. You can tell she truly cares about her patients and the quality of her work. The office is clean, modern, and runs very efficiently, and the entire team - from hygienists to the front desk - is professional. I would absolutely recommend this practice to anyone looking for a trustworthy, high-quality dental office.

Quality of care, office experience and professionalism is unmatched! Dr. Strickland and Schaefer…read moreare true professionals would recommend!

Going to a new dentist is never easy. It can be frightening and overwhelming...My first visit was…read morethis week. First impressions were--office was clean and beautifully decorated. Atmosphere was very welcoming. The staff were polite and knowledgeable. I had the pleasure of seeing Dr. Nitya Chharbra. She was warm and caring. I appreciated her honesty. She understood my fear and was compassionate during our conversation about my options. All of the staff I interacted with were a joy. My family and I will be returning.

This was the worst experience for not one, but both of my daughters. Braces were placed on my…read moredaughter and when removed 18 months later, it was then noticed that they missed an adult canine which was still up in the gum and had bracketed a baby tooth. Needless to say, my daughter was devastated and I was extremely upset. We went elsewhere to then get the braces out on again and now had to receive oral surgery under anesthesia to fix the problem. The second daughter has braces for 2 years and when removed, there was an obvious spade between 2 top teeth. We were told the retainer would close the space. CLEARLY, that didn't happen so my second daughter was also now back in braces. When a refund was requested for the $5200, it was flatly DENIED. Do NOT go to this dental office for anything.

I've had plenty of dentists and Dr. Koen is arguable one of the best. He is very personable,…read moreknowledgeable, expresses concern for his patients, provides detailed evaluations and options while including the patient in the decision making process, and is a very gentle dentist who is concerned about patient pain and care. I've also found his staff is equally as pleasant and efficient as the Doctor. They greet you warmly when you enter their office and make you feel at ease in their presence. They are accommodating and willing to work with you on whatever you need. Finally, they have up-to-date equipment and are technically savvy. My wife, who is also a patient, agrees with everything that I've written.

Local doesn't meant ethical, apparently! This is one of those dentists offices that schedule you…read morefour months out for an appointment, and then call you 24 hours before your appointment to let you know you're actually not in network or suprise you with their hidden fees. I scheduled an appointment months out for me and my son, and they called shortly before his appointment to let us know that he would not be covered, despite the fact that the health care provider's website said that they were in network and the receptionist stated that they took that provider's PPO insurance when I made the appointment. I asked Main Street Dental to please check to see whether MY health insurance (a different provider) was in network and whether everything would be covered for MY appointment for later that month. They stated that they normally only call right before the appointment. I explained that we didn't want to wait until right before the appointment to find out whether there were hidden fees/out of network issues/etc. They stated they would call and check, and then they actually DID call me back to say yes, my insurance was in network, and everything should be covered. Fast-forward to my appointment! UH-OH! Turns out this place requires panoramic X-rays, which my insurance doesn't cover, so they're just calling right before my appointment to let me know that will be an extra surprise fee! Why couldn't they have checked that when they called about my insurance the first time? HMMM.... Even MORE incredibly, the receptionist stated that they were required BY LAW to take panoramic X-rays. I actually am a lawyer, but I don't think you need to have gone to law school to know that there's NO law requiring people to take panoramic X-rays before receiving dental treatment. Call almost any other dental office in the area and ask. Steer clear of Main Street Dental. There are other new dental offices in the area who would love your business and won't hit you with surprises 24-48 hours before your appointment, after you've already waited 4 months to see a dentist. They also probably won't lie and tell you a medical procedure is required "by law" when it is not.

Dr. Gonzalez is an excellent dentist, he just needs to retrain his staff to return calls and have a…read moresense of urgency when dealing with the patients when they call in.

I've been going to Neo for over 8-9 years and my 3 oldest kiddos also go here. I wouldn't go…read moreanywhere else. They are great, I can request the hygienist for my cleanings and the have the same staff each time we go. We love Neo.

Excellent experience with this office and their staff…read more Since I completed all my documentation online the previous day, I was able to check in and taken to the back within minutes. The rooms are clean, well lit, and situated with modern equipment. They let you choose what Netflix movie to watch (careful to choose a laughter filled comedy with your mouthful). It was first appointment with this office, so it was extended, but the digital, full mouth scan was useful for ordering a night guard. No gooey mouth-mold for me! The hygienist, dental assistants, and even billing folks were all outgoing and friendly. The dentist was gregarious and thorough, and I feel that they really care. Our whole family is now going to this office.

What a fun place to get a cleaning! The facility is CLEAN like brand new clean. The staff is…read morefriendly and caring. They work to get to know you and make a lot of strides to ensure your comfort. They do a lot of initial steps without explaining what they're doing, so that could improve. They did try to get me into Invisalign on my first visit. They did have a good explanation and they were very easy about me saying no thanks. I changed from Kyle Parkway because of my insurance but I'm not at all unhappy with the change. I felt well cared for start to finish.

Continue to be impressed with this gem of a dentist. Dr. McIntryre is very kind and patient. And…read morehis professionalism and skill beyond reproach. His entire staff from dentist hygienist to assistants to front desk staff are impressive. If you want a five star dentist that you can trust, this is your answer.

New to the area, I went in for my first-time patient visit and had an excellent experience from…read morestart to finish. The entire team was professional, friendly, and welcoming. The office is modern and equipped with state-of-the-art technology--I was genuinely impressed by everything from the easy check-in process to the attentive service throughout my visit. The hygienist was thorough and kind, and my teeth feel amazing--squeaky clean! Dr. David McIntyre even called the day before my appointment to personally introduce himself and remind me of my visit. I can't recall any other dentist ever doing that, and I really appreciated the personal touch. I highly recommend Dr. David McIntyre and his outstanding staff. They're friendly, qualified, and made my first visit feel comfortable and thorough. I'm truly glad my wife and I found them--we've found our new dentist!

These guys rule! I was embarrassingly overdue for a teeth cleaning, and they were super chill and…read moreefficient at cleaning me up. Then, I splurged for the Zoom Whitening procedure -- yeah it was like 500 bucks, but I was always a little insecure about my teeth and LOOK at these results.... Dr. Gentile is also a great guy and has a special knack at making you feel at ease. PS - banging yacht rock soundtrack both times I was there.

I am a Dentist myself. I have worked alongside Dr. Donnelly and Dr. Gentile and highly recommend…read morethem. They use the most advanced techniques and equipment in the field. If you're looking for high quality dental work and be treated the best, this is your place. I only trust these Doctors with my dental care!