I usually enjoy browsing HomeSense for unique home items, but my recent visits left me…read moredisappointed. When I checked out on my last trip, the young gentleman at the register kept yawning and barely acknowledged me -- it came across as lacking basic manners and customer service. To make matters worse, a picture frame I bought turned out to be damaged in the corner when I unwrapped it at home. When I brought it back to return, the sales associate spoke to me in an accusatory tone and insisted that I had damaged it. I explained that I discovered the damage only after opening the packaging, but she refused to accept the return. Thankfully, I asked to speak with the Manager, who checked my receipt, realized I had purchased it just the day before, and resolved the situation professionally. I appreciated the manager stepping in, but the interaction should never have escalated to that point. Glad it was ultimately corrected, but the sales associate definitely needs better training in communication, customer courtesy, and how to handle returns without blaming customers.

I was in the area today due to my husband going to the medical center and getting his eyes…read moredilated. Thus, it was possible that I may be the one driving home. Anyway...while he was at his appt., I decided to walk around the shopping center (FairLakes Promenade). I had seen Home Sense before but never got around to checking it out. Finally, got to do that today. At first glance, it looked like it was a furniture store. Yes, they have lots of furniture but a deeper look showed there was so much more. There are towels, bedding, kitchen utensils, household cleaning items, rugs and decorative items. My intention was just to look not buy. However, when I saw the food items, I realized that I needed a shopping cart. Things that caught my eye...imported pasta, pasta sauces, spices, sweets and a cleaning formulation for shower doors and mirrors. Truthfully, there were other items that attracted me but I exercised will power. For example, I saw a lovely vase but my sensible side said "we don't need another vase." There was artwork but sensible side said "We have enough of that and only so much wall space". When I went to check out, the cashier was friendly. I found out, when he tried to get me to sign up for a credit card, that they are part of a conglomerate that includes TJ Maxx. No, we don't need another credit card! My haul ended up costing $35 plus change. Once we were home, I showed my husband my haul. He asked what it cost and was pleasantly surprised. Aw, gee! I'm so proud of myself :D So, no regrets for paying Home Sense a visit!

This little shop is such a hidden gem in town! The moment you walk in, you're greeted by the…read morefriendliest staff who make you feel instantly welcome. Every corner of the store is thoughtfully curated -- from seasonal décor to unique, locally made products -- so it's always fun to browse and discover something special. It's my go-to spot whether I'm looking for a one-of-a-kind gift or a charming piece to bring home. Definitely worth a visit if you're in Burke!

What a great gift shop!! This place has unique thoughtful and interesting gifts --perfect place to…read morefind something special for an occasion worth marking. Many items are handcrafted, but the selection is nicely curated. Staff was engaged and helpful but didn't hover. . They have a really nice, tasteful selection of greeting cards as well!

Lovely shop full of sweet unnecessary necessities... The lady (maybe the owner)? She greeted me…read morewith Hello as I walked around . She was also was able to tell me about some sweet places to get a sweet treat. Stop in and check them out.

Enjoyed my visit to the charming Pear Tree Cottage. The owner is such an enthusiastic and engaging…read morewoman. I've driven past the store for many years and finally made the time to visit after seeing such a delightful holiday decorated storefront. Highly recommend this store.

Amazing sustainable and local products and unique items!…read moreGreat for gifts! Wonderful smelling subtle soy candles, lotions, cleaning and self care items, home decor and vintage finds too! Helps fill the void left by Belle Jar departure.

Delightful shop full of fun gifts and home goods that are well made, environmentally friendly, and…read morenot the type of junk you get on Amazon. Fun place to shop for a gift. They have great refillable soaps, shampoos etc as well.

I recommend this for the excellent selection of sweaters and leather jackets. Costs could be more…read morecompetitive. I checked online and saw the price of a garrison trench coat for example was more expensive in this store than on Ebay.com or other thrift stores. There are discounts for George Mason students so I recommend showing your student ID.

Such a cute little vintage shop! The selection may not be as large as other shops I've been to, but…read moreI was excited to see a better range of sizes, with most pieces I pulled off the rack being L-XL. Your mileage may vary here--if an earlier decade matters to you, you may still be limited to smaller sizes, but that's typical of the hunt for vintage clothes. The pricing seemed reasonable to me, considering the decades represented and the fact that most pieces were in really excellent condition.

I decided to check out this place while I was running a different errand. I checked them out after…read moreChristmas and they had many Christmas themed items on sale. I picked up a few ornaments to hang on my tree next year. It's definitely a great spot to buy gifts for family and friends.

Went in with 2 other friends and sat on a couch. Employee came 5 minutes later and asked us to…read moreleave. Employee also said we can't "lounge" and "hang out." Horrible experience and we don't advise anyone to come here.

Disappointed. Was happy to hear that IKEA was here. It's a miniature version of a real one. I…read moreordered a table, which was a nightmare to put together. Guess what was missing parts? What an ordeal a small item has become. Generally I like IKEA. This one won't be going to again. It's better to go to the big and regular version. Am underwhelmed by the experience here. It's missing the usual charm, and so many products. That alone means I'll drive further to Woodbridge.

Good luck receiving the orders that are supposed to be delivered here. We've ordered in stock…read moremerchandise 3 times and are told it will arrive to this pick up location within three days. Twice it never shipped from the Woodbridge VA store and the other time it shipped 3 weeks after the expected delivery date and we no longer needed the products. IKEA also has horrendous customer service through the website chat. You'll wait 45 minutes for someone to respond to your chat questions. Never again.

I ordered a dozen red roses for a loved one at 800-flowers. The flowers look better than the online…read morephoto. Stunning and delightful! I noticed Exotica Florist's contact card attached to the flowers, and believe it is the local florist the web site refers to. Please note that the photo doesn't do the justice, as I tried to move the flowers to another vase. When I moved them back to the original vase, the flowers are no longer in the perfectly arranged form.

I received a flower arrangement from Exotica Florist on 9/20/22. When I got home from work at 5PM,…read morethe arrangement was on my front porch sitting out in the sun. The rose in the center was wilted and brown on the edges. I asked for a refund for my son and daughter-in-law who ordered the flowers for my birthday, but I was told by the manager of Exotica that they would not provide a refund because the flowers were ordered from 1-800-Bloom.Net. I was disappointed in the quality of the arrangement and how it was left out in the sun to bake. Don't use this florist because they really don't care about the customer.

After learning as much as I could through google searches, I walked into Furniture Rescue without…read morean appointment. No wait. Joni was so helpful! She gave me advice on two pieces of furniture I need to fix. She also went the extra mile to search amazon for a potential item I could purchase which could solve one of the pieces. Afterwards, I wandered through the shop and looked at their for-sale items. I will be back in the future when I need furniture or furniture repairs! Thanks Joni!!!

Stopped by this afternoon after finding this place on google. It's tucked away so we didn't even…read morerealize it was here. The owner asked if we were looking for anything in particular we mention we wanted Mid Century furniture. She walked us all through the store and showed us some beautiful pieces! We were on a time crunch so couldn't browse long, but ended up leaving with a gorgeous mcm rattan hanging light at an incredible price. We can't wait to go back again soon to see what other treasures we can find!

I was looking for a longer screw for my Stihl leaf blower. I was advised to bring in the blower…read morefor a better look. Came back a couple of days later and a service member took my blower to the back after I explained my problem. He was gone for 30 minutes; then I noticed their labor sign for diagnosis and minimum charges. I started to get nervous because I was told earlier if it was a simple screw issue there would not be a charge. The service tech came back and said he re-inserted the screw but will probably work itself out again. He recommended a formal diagnostic. There was no charge for this visit. Nice to know there are a few stores still left that are knowledgeable and helpful with the clock off. Please support Fairfax Ace.

I've been a patron for years. I stopped in to pickup a bag of equestrian pellets for our fur baby…read more Service is always on point. I'm not sure how they only hire the nicest, most helpful employees. Now price point is why only four stars. I can get a 40lb bag from TS Woodbridge for $7.99, I paid almost double here, $14+. I didn't feel like driving all the was to TS so I paid the eye gauging price. A gentleman employee took it out to my car and our brief conversation solidified why I continue to shop here. Now if they would just lower their prices, lol.