OMG! I recently rented a storage space at this location and I was extremely impressed with Sean! He…read morewas so helpful and knowledgeable of this location and what spaces would fit my needs. He drove me around to show me the different sizes. This location is so clean. And, when we returned to place my items in storage, Sean gave us all a cold bottle of water. It's so obvious he loves his job and it shows on how he treats you as a customer. Thank you Sean for helping make this part of my move enjoyable. You are the best

Edit: Business has since reached out. They have quickly resolved the issue and alleviated my…read moreconcerns to my satisfaction. The property manager contacted me back in May to notify me that they need access to my unit to investigate the source of a smell (read: dead rodent). I do not live in state, so I sent a copy of my key by FedEx, with the agreement he would mail my key back soon after. It has been over a month since I sent my key. I have still not received it and found out yesterday - after calling several times with no answer - the property manager delayed sending my key back and then, a week and a half ago, sent it by regular USPS. Not certified. Not tracked. By regular mail. The key to my unit. It does not take 7+ days for mail to reach me, even by USPS. Essentially, they lost my unit key. No one has followed up with me about their gross negligence.

The staff here are very personable and professional. I believe it's a family business and as such…read moreit seems that attention to detail is a top priority. The grounds and buildings are clean, in good repair, and the temperature control is maintained well. Fees are a little higher than the competition on average, but as I described the security, customer service, and maintenance seem to be head and shoulders above the rest.

I rarely write reviews; I only do so if a business is truly outstanding. Pleasant Grove…read moreSelf-Storage is such a place. Friendly, professional, helpful, high-quality service. Good prices. Very clean storage facility with plenty of needed equipment. I have used many storage facilities (all the big brands) over the years and this one is the best by far.

I've used many storage facilities, and this is by far the cleanest one I've used. The staff was…read morealso very friendly. The only negative thing I have to say is beware of the requirement to provide a 30 day notice before you decide to empty your storage. All of the other storage facilities that I've used didn't require a 30 day notice. So when I went into the office to close my account, I was asked if I gave my 30 day notice. As she asked that, I vaguely remembered going over that when signing the contract with them. It was definitely my fault. I just want to warn people so they don't make the same mistake, because they will charge you an extra month. So I'm paying for a unit that I'm not even using. Other than that, this place is pretty good.

Susan is a wonderful Manager. I found her to be very…read moreinformative and friendly. She took me around on the golf cart. I was impressed how new and clean this storage place was. Strongly suggest this place. Thank you.

This storage location is the best company that I have ever been a customer…read more They go a long way to take care of their customers. I inadvertently left my unit unlocked without locking the slider properly. They let me know as soon as they discovered it so I could protect my contents. They are the best managers -- the Weber's.

We now have THREE units (business). We are in and out of the unit a few times a month. Marion and…read moreher husband have been a blessing all the way and in every sense. We call, they answer. They are professional and offer excellent customer service. We have never experienced insects to rodents (trust me, I would know as I am terrified of bugs/rodents). The parking lot to office to drive thurs are very clean with no sign of garbage. I referred several folks here.

I rented a storage unit in March 2025 at their local facility at 3201 Industrial Ave, Rocklin, CA…read more95765 at a rate of $114.00 per month. Then in October 2025 the rate was inceased to $160 per month. Then in May 2026 the rate was increased again to $185 per month. That's a $71 (62%)increase over the course of a year! How can that possibly be justified?! I submitted a complaint to their corporate headquarters on 5/31/2026 and have not received a response.

My items are RUINED. And of course, you can call and call and no one ever answers! Just like no one…read moreanswered when they raised my rent and didn't give me a notice. This company is terrible and the worst storage unit I've ever used. My $2,000 wedding dress? RUINED. My children's items from their first 5 years of life? RUINED. Things I never was ready to have to "part from"! A tub full of designer shoes barely worn for my next child to grow into? RUINED. See when I was looking for a storage, I tried to read reviews, closest to me. Guess this one no one mentioned. Or reviews got deleted who knows! But everything I've saved from my divorce for my next home? Stuff to start my hobby side job? Ruined. Because it's been taken over by silver fish. Rats. Roaches. Black widows! And don't forget, the HUGE WASP nest. How this has been able to happen in my unit is insane!. I pay to much money for my items to be destroyed !! On top of the past two months the pricing going up even more; which this didn't happen over night! I moved my things in to store & that was the last time I went other then my mom dropping something off for me.

I love Blue Oaks Self Storage! The facility is conveniently located, really clean, easy to load and…read moreunload. The manager is very personable, professional and responsive. She listens and provides effective solutions!

Nothing good to say about the rud manager. Give someone a title and it goes to her head. Need a 3…read moreday extension and would not oblige .

I've been with Rocklin Self Storage for a few years now! This second 5 star review is for Sean and…read moreKelly who went the extra mile for me recently with a request to store my car for a week while I was out of state. Amazing people! Becky you are wonderful as well!!!!!!!

My daughter and I found Rocklin Self Storage 3 years ago. They have been wonderful to work with…read more Super friendly staff and have been helpful at every turn. They have even worked with us thru some big life events, and at every turn made sure we would be ok. Can not recommend them enough!!! Ask for Kelli, Becky, or Sean. Each of them are professional and will do whatever they can to make you feel like you made the right choice!

Great move in deals. Good security. Thank You for the Birthday card last week! Great mascot.read more

When I first moved into my unit, the next door unit was filled with items reeking of cat urine…read more When I reported it, they took 5 months to have the neighbor remove their items. My blankets, mattresses and other belongings smelled so bad it was nauseating. They refused any compensation and I had no means to move all of my stuff out. Fast forward to now, they offer discounts to new customers but refuse to extend the same discounts to existing customers. The employee even called the owner to ask and he said he is unwilling to offer anything to an existing customer. So they would rather lose a long time customer instead of rewarding a loyal one? I was then told that i can have someone else rent the unit under their name. I would have to move everything out, close out my contract and then move everything back into a whole different unit. I will take my business elsewhere ASAP. Without the discounts they are one of the more expensive companies anyways. Just another case of horrible customer relations.