I wanted to share my recent wonderful experience with my recent service visit with Infinity Solar…read more I purchased my system in 2024 (detailed review also done); during this time, my solar generation has been absolutely wonderful, and sized perfectly by Kay. My electric bill is essentially free over all of 2025 and this year. Some months have a $10 dollar bill, other months negative depending on how sunny each day is. I have had zero issues whatsoever and system works like clockwork. The installation over my tile roof, done through Terrazas roofing, partnered with Solar has also been top notch with zero issues with multiple major storms last year. I would say i was 110% satisfied with my decision to go solar and with Infinity solar. Fast forward to 2026. A series of recent power outages resulted in no power in my home. My initial thinking was that my system should have generated power with a fully charged battery during this outage. After calling Infinity, it was relayed that my system per contract was only set up for load shifting by design, lowering cost which I had decided on. After discussing 2 options to allow for backup power generation, i decided to proceed with the upgrade. Throughout the process, the entire team supported me exceptionally, starting with Sara who stepped in to help speak to me when the service department was not available at the time. As i did'nt understand my contract fully,, i reached out to Kay in sales, whom i did not speak to in 2 years, who really went above and beyond to explain to me in full detail how my system was set up, and options i had to upgrade. Kay treated me like family. I was so appreciative of her kind approach. She helped coordinate a technical call with Joel to fully answer all my technical questions. Once i decided i was comfortable with to proceed with the upgrade, the service team took over, with Vanessa and Brianna helping me schedule my service. Vanessa and Brianna work tremendously well together; super friendly, pleasant, professional and helpful. I requested looking into a couple options which Vanessa followed up on and accommodated without hesitation. A straight forward and exact quote was provided on Thursday. Their service and help was fantastic and greatly appreciated. Upon approving my quote on Thursday, my service was completed on the following Tuesday, much faster than I expected. Upgrade was performed by Ivan, electrician specialist. Ivan also initially setup my system in 2024. His expertise is perhaps, in my view, the finest in the industry. I felt very fortunate and appreciative knowing i hd my system in the best hands. He spent about 3 hours working on my system, explaining all the steps. Work performed was tremendous. Ivan patiently answering all my questions on some of the system parameters forgotten over the past 2 years. System was up and running and verified to work fully with a simulated power outage performed through the fuse box, and through the app. I was thrilled to now have backup power during outages. Billing and final payment was as quoted and super easy. In closing, the real mark of any business is how you are treated after the job is complete. My belief is that Infinity solar lives up to their reputation of being an exceptional 5 star company providing high expertise solar services through all phases of a project; sales, installation, commission, operational life, and post installation services. In a business of fraught with fly by night companies, Infinity Solar is a true gem. Solar done right with integrity, highest expertise, and exceptional, prompt service when called on. Thanks again to the entire Infinity team. 5 Star once again! Dave C

UPDATE: Sadly, changing my original 5-star review to 1 star…read more I'm really disappointed to have to update my original review. When we purchased our solar system from Infinity Solar in 2017, the installation process was great, and we genuinely felt they went above and beyond. We were extremely pleased with our experience and had no hesitation recommending them. Unfortunately, fast-forward several years, and our experience has been completely different. Recently, one of our inverters stopped working. Given that our contract includes a 25-year warranty covering workmanship, labor, and certain equipment, we naturally reached out to Infinity Solar expecting them to stand behind their warranty. Instead, we were told we would have to pay $550 just for someone to come out and assess the problem, followed by additional hourly labor charges for however long the repair would take. When we questioned why we were being charged these fees despite our warranty, the owner, Tim, explained that we lived too far away, that the business wasn't doing well financially, and that it essentially wasn't worth it for him to send someone out. He even mentioned that they were considering closing the business altogether. Needless to say, we were shocked and extremely disappointed by this response. We trusted this company with a significant investment, in part because of the extensive warranties they offered. To now be told that servicing our system isn't worthwhile to them because of their financial situation and our location is incredibly frustrating. Ultimately, we hired another company that came out and repaired our inverter for just $300--less than what Infinity wanted to charge simply to diagnose the problem. It's unfortunate because our initial experience was genuinely positive. However, a company's true commitment to its customers isn't just demonstrated during the sale and installation, but in how it stands behind its products and warranties years later. A 25-year warranty means very little if the company is unwilling to honor it when you actually need service. I sincerely hope Infinity Solar reconsiders how it treats its existing customers. Based on our recent experience, I can no longer recommend them, particularly to anyone placing value on their long-term warranty promises.

Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

Poor communication and project management…read more My project has been underway for 8 weeks and I'm still likely weeks away from having a functional system (despite having paid over $30K out of pocket). I've had to repeatedly chase the team for basic updates with no follow through. Throughout the entire process, I do not believe the team followed up with me directly, I have had to chase every single update since signing the contract. The original system design I agreed to did not fit my roof (despite them measuring on-site before I approved the quote), during install many roof tiles were damaged and replaced with used (very dirty moss covered tiles). Hopefully I have a functioning system sometime soon, but I have been extremely disappointed so far.

The install was clean and quick, and they took care of the permits and paperwork so I didn't have…read moreto. They also answered all my questions, even the small ones. My bill is a lot lower now, and I'm glad I did it. Would 100% recommend them to anyone thinking about going solar. Super happy with AWS Solar!

The 4th year production shows improvement over the 3rd year as I kept the panels clean. However,…read moreit's still about 4.8% below the minimum guaranteed production (accounting 0.25% maximum annual panel degradation). It's 4 year in a row now the system failed to produce the minimum guaranteed production. AWS Solar chose to compensate for the shortfall again; we'll see what the 5th year production looks like. I suggested replacing some of the panels with the higher power ones to solve the issue, but I guess they want to see more data.

Harina is a very dedicated and trustworthy employee. You can always count on her, and I really feel…read morethat this company is reliable and trustworthy.

I've built a lot of real estate over the years and worked with plenty of contractors, and this is…read morefar and away the best solar company we've ever worked with. They were incredible from start to finish and truly went above and beyond. What impressed me most was that their service didn't stop once the job was completed. After everything was finished, they followed up and helped our tenants get their solar credits activated and made sure everything was working the way it should. Incredible people, excellent communication, and a company that genuinely cares about its customers even after the job is done. This is as good as it gets. I couldn't recommend them more highly, and we'll absolutely be using them again on our future projects.

Needed a solar panel cleaning. Reached out to Solar Panel Doctors after I was referred to them…read morefrom another cleaning maintenance since my roof's pitch was 28 degrees so the original couldn't head up there for insurance purposes. They were able to clean it and it looks great. I do have 3 optimizers out so I will have them come out and fix those soon. Highly Recommend and very affordable.

Update: David refunded the $450 I originally paid, and asked me to take down this review. The…read morebroken roof tiles are still unresolved. They scheduled a technician to repair them twice, and no one showed up either time. I'm now paying a roofer to fix the damage their technician caused on their first visit.

Thank you Prestige Roofing & Solar! Highly recommend…read morePrestige for your residential roofing project. The experience was professional - start to finish. From John's initial quote and competitive bid to the office staff communicating throughout, and to the amazing crew led by field supervisor, Lupe - I was very pleased with the entire process. Lupe and his crew were always on time and treated the property with care and respect. Any hiccups encountered were problem-solved immediately and professionally without hesitation. An experienced and professional team I would hire again!

I put in a request for a bid and they promptly responded. John responded and came out to my house…read morefor the bid. He looked at the roof and the solar panels. He then submitted a bid and everything was covered, the type of shingles, the removal process, the solar panels, pulling the permits, and warranty. I accepted the bid and was given the start date. His employees started on that date and were very polite and neat. They completed the job in a week and when they left, the site was clean and the new roof was spectacular. I was impressed with the attention to detail and overall workmanship. I can now have El Niño dump on my new roof and not have any worries about any leaks. I highly recommend this company for any roof or solar work that you need. Easily 5 stars!

I'm 78 years old and my husband and I installed ground mount solar by ourselves with Enphase micro…read moreinverters. The ground mount system was a lot of planning & physical labor, but the Enphase cabling system is very easy. it's designed so anyone can do it! Enphase plans it so there is no cutting and splicing. Just plug it in. The plans Go Green provided made permitting easy And the inspector thanked us for following the plans. Our utility fast tracked the PTO. We were up and running within the week. Don't pay stupid prices. Install a quality system for a reasonable price.

I started the process to get solar panels with Go Green in the fall of 2023. there was a lot of…read moreproblems getting the permits in my county. Go green helped for fourteen months. Said there was finally a permit. Shipped all the materials to my house. Had more permit problems eight months later it is still sitting in my yard. Now the company does less and less would not reply to emails or phone calls. Sent me a $525 bill for electrical engineering. Still waiting to get my solar after two years. I sent emails no response. Vary frustrated

My experience with CRS was great from start to finish. I met Jose, he did a free roof inspection…read moreand submitted a reasonable transparent proposal free of any hidden cost. We met 2 weeks later, discussed all details and signed a contract. His team showed up on the agreed day. Very professional team replaced the entire roof and structural repairs as per contract in 3 days. arranged the city permits and visits until they handed me the city approval. They cleaned the site every day and covered the pool. If you want peace of mind and honest roofing contractor, the answer is Certified Roofing Specialists.

David Schubert came out and went through everything. I received several proposals from other…read morecompanies but kept coming back to David and CRS. After a couple of refinements, we settled on an amount. David told me they were going to have the best proposal, and he was not wrong. They were supposed to stsrt on Tuesday, but called the Friday before and asked if they could start on Monday instead. Early Monday, the crew arrived and got straight to work. The workers were all friendly, courteous, and efficient. These guys work hard! Everything was demo'd and wood was replaced the first day. The second day, after the permit inspection and material delivery, they started working on putting on the underlayment. They finished the job on Wednesday. I'm thrilled with how the roof came out. So pleased with the workers and their professionalism. The final roof is amazing and our family could not be happier with how everything went. I would recommend David and CRS to anyone (in fact I already have).

This company is absolutely unbelievable. $1 billion company that only focuses on high-pressure…read moresales tactics confusing leases with relentless sales representatives. Once the installation is complete, you will be completely ghosted with workmanship and software issues. You will get zero response on system issues. In the meantime you'll be paying full price for electric from your provider and the lease basically doubling your electric bill. The contract is written as such you have to wait two years to make a claim for under performance and then you would be reimbursed for pennies on the dollar if you can get through to anybody.

It's 730 at night and i have 2 sun run reps come to my house, knock on the door look at the no…read moresoliciting sign. Still knock. I open the door as i tell them im not interested they got mouthy and started talking vulgar. Great choice of reps sun run this is absolutely ridiculous. Maybe if you did quality work you wouldn't need to send door knockers at 730 at night. Judging by your yelp you guys are a fantastic company. I'll be sure to call the city and the sheriff about these reps who are harassing since we're not interested.

I wanted solar and the sales team were very nice. Sadly they hid way too many facts. They…read morepromised a standard monthly payment that has since gone up over $100 per month. They didn't talk about the overall charges and interest rate, they just kept pushing the monthly payment that "would stay the same" even though power costs would go up. My other bad experience is that they put up solar panels in an area that is partially shaded. I wrote a complaint and was told that maybe they could help me with some of the cost to cut down trees. I paid $700 to get the first area cleared. My big tree, which I didn't really want cut down was going to cost $2300. When I sent them my cost and the estimate, I heard nothing back from the company. I can only assume the talk of assisting in tree cutting costs was more "hot air". I'm sure there are more reputable companies that work better with their customers and won't install solar panels in shaded areas.

Sales people are very nice and made lots of promises. However, the first request I made was, "Will…read moreI get a hard copy of the digital contract I just signed, and when?" Answer: "As soon as I get back to the office, I will print it and get it to you." Before they left, I asked again and was told it would be printed out and mailed to me. It would also be emailed to me. That was on June 4th. Today is July 4th and still no contract. When I questioned that I was told it would be delivered to me upon completion of the work. I've never heard of such a business practice. What I have received (email) is their "LIMITED WARRANTIES", the "Customer Arbitration Agreement", and their "Electronic Signature Policy". However, they have not provided a copy of the Contract Agreement that I actually signed electronically. I have no intention of letting them do any work on my property. Check some of the other reviews on YELP. Most of them are expressing similar concerns.