Easy to check in. Large screen shows you're checked in. Very friendly and professional staff.read more

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

I have blood work done here every three months and occasionally I have to drop in for more work. I…read morehave always found them professional and quick. I am a hard stick and when I'm in hospital the staff nurses give up on me quickly. I have never had a problem with sticks at this clinic. They get in and out, usually with only one try, and I am on my way. I have never had to wait more then ten minutes for my turn. It may help that I treat them courteously, but I have never had a rude encounter, although the staff is not overly effusive. They are polite and efficient, and that is all I ask for.

I had an appointment for later in the day but finished with my doctor early. So, I showed up as a…read morewalk in and they would not see me until my appointment time. There was no one to talk to. It is all sign-in at a kiosk, which is okay, but I walked to change from appt to walk in. I waited about an hour, which I did expect some wait time. They were already an hour behind. There were supposed to be 5 technicians, but only 2 were working - I guess the other 3 called in sick. I am glad I am not paying for this service; my employer is. I will suggest they change servcies.

Great service! The phlambotimist was quick and kind with my mother. She was communicative and…read moreunderstood our request for a butterfly needle so the blood drawn was less painful. Appreciate her conversation. The checkin was easy and the wait was short- about 10 mins. Would return!

This is the first time coming to this location for my lab work!…read more Since it was a walk in appt. I checked in and had to wait for 1+hr but as soon as my name was called, I walked in and the kind gentleman took my blood with single needle. I can tell that he has good amount of experiences as he inserted it in my vein without pain. Next time when I come in, I'll definitely make an appointment so you can save time. Will do full mark on review next time if all things go great! Keep up the good skills and works! Cheers

Came here for a drug test for employment and other than it being cold everyone was friendly!read more

Very unprofessional. Same thing happened to my girlfriend when offered the option to be contacted…read morewhen ready. They just skipped right over her and instead of squeezing her in, made her wait another 3 hours. Shut this place down. Would you be fasting for 18 hours because some idiot didn't send you that text?

I just wanted to say that I've used this Mason Road location a few times now and they have the best…read moreservice ever. They are very patient, kind, and are well knowledgeable of the tests and services they provide. They are always very friendly and and are willing to answer any questions and/or provide handouts in advance of their tests and service. The front staff is amazing! Iliana was most helpful when I first called in to inquire about an available test. Pricilla was very patient when I requested a handout on a particular vitamin test that the offered. And, Yelena is always so pleasant and easy going (and she has a sense of humor too. :) If you're looking for a great lab that's quick and convientient, look no further. These ladies will take really good care of you! And, their boss is pretty awesome as well.

So I took my TB skin test on Thursday around 1:45. I was told to return back to the location on…read moreMason road around the same time on Saturday. I get here around 1:30 and nobody is here to read my TB test. The office is closed although they knew I was supposed to be returning to have my test read. NOW I HAVE TO TAKE ANOTHER TEST! I'm not sure how long I have to wait until I can take another TB test nor do I want to take another TB test. I'm bringing this to corporate attention and everyone else on their leadership team.

Clean facility, appointment time was spot on, Lab technician was polite and getting blood drawn…read morewas pain free and easy. Five stars!

I am frustrated by Quest's attempt to verify my identity. I already have an account with Quest,…read morethen they want to verify my identity by opening a new account? The system sucks!

This clinic is amazing. I love how welcoming the entire staff is. It is so nice to finally have a…read moreDr. who understands EDS and takes their time with you. Glad to have y'all in the area!

From the owner: The Kelly Clinic is a community-based, primary care, internal medicine medical practice…read moreconveniently located near all areas in Fort Bend county and west Houston, including Pecan Grove, Sugar Land, Katy, Fulshear, Richmond, Rosenberg and Wharton. Established in 2016 in Richmond, Texas by the husband-wife team of Drs. John and Sarah Kelly, our practice is a local, small business that strives to provide the award-winning, quality medical care you expect from the medical center, in the neighborhood we all love and call home.

I was referred to Alliance through my orthopedic surgeon for an MRI of my hip…read more I do not live close to Alliance, and they were the only company willing to do a 2 month payment plan! How nice! After driving 40 minutes I was in some pain, I took some meds and thought I could make it through the 30 minute MRI. I did not . First, the office staff was so helpful and accommodating , they agreed to make payment arrangement because my co pay was so high , I could not afford to pay the entire amount up front . They were really accommodating . Awesome staff!!! And the technician who did the MRI was very kind, helpful, and understanding after 10 minutes I couldn't take the pain and had to reschedule . The morning of my rescheduled appointment I realized that the drive would be too much ,again , and I just needed to find a place closer to where I lived . Now I will have to save the money to pay the outrageous co pay I have . Nancy and her supervisor were so nice they refunded my money ( the portion I had already paid)and wished me well . I at least wanted to make a review and state the positive experience and interactions I had with the staff of Alliance ! Thank you for everything !

Incompetent front staff. Alliance MRI Katy cancelled my appointment twice without notification…read more(April 2026 and May 2026). I arrived on the day of the appointment (twice) and was told they couldn't execute the scan that day. And "oops, sorry we forgot to notify you". If you need to use this facility, call 30 minutes before your appointment to verify it's still happening. A confirmation text means nothing. Ultimately I went to a different provider - they did great.