I have blood work done here every three months and occasionally I have to drop in for more work. I…read morehave always found them professional and quick. I am a hard stick and when I'm in hospital the staff nurses give up on me quickly. I have never had a problem with sticks at this clinic. They get in and out, usually with only one try, and I am on my way. I have never had to wait more then ten minutes for my turn. It may help that I treat them courteously, but I have never had a rude encounter, although the staff is not overly effusive. They are polite and efficient, and that is all I ask for.

I had an appointment for later in the day but finished with my doctor early. So, I showed up as a…read morewalk in and they would not see me until my appointment time. There was no one to talk to. It is all sign-in at a kiosk, which is okay, but I walked to change from appt to walk in. I waited about an hour, which I did expect some wait time. They were already an hour behind. There were supposed to be 5 technicians, but only 2 were working - I guess the other 3 called in sick. I am glad I am not paying for this service; my employer is. I will suggest they change servcies.

Great service! The phlambotimist was quick and kind with my mother. She was communicative and…read moreunderstood our request for a butterfly needle so the blood drawn was less painful. Appreciate her conversation. The checkin was easy and the wait was short- about 10 mins. Would return!

This is the first time coming to this location for my lab work!…read more Since it was a walk in appt. I checked in and had to wait for 1+hr but as soon as my name was called, I walked in and the kind gentleman took my blood with single needle. I can tell that he has good amount of experiences as he inserted it in my vein without pain. Next time when I come in, I'll definitely make an appointment so you can save time. Will do full mark on review next time if all things go great! Keep up the good skills and works! Cheers

Came here for a drug test for employment and other than it being cold everyone was friendly!read more

Very unprofessional. Same thing happened to my girlfriend when offered the option to be contacted…read morewhen ready. They just skipped right over her and instead of squeezing her in, made her wait another 3 hours. Shut this place down. Would you be fasting for 18 hours because some idiot didn't send you that text?

I just wanted to say that I've used this Mason Road location a few times now and they have the best…read moreservice ever. They are very patient, kind, and are well knowledgeable of the tests and services they provide. They are always very friendly and and are willing to answer any questions and/or provide handouts in advance of their tests and service. The front staff is amazing! Iliana was most helpful when I first called in to inquire about an available test. Pricilla was very patient when I requested a handout on a particular vitamin test that the offered. And, Yelena is always so pleasant and easy going (and she has a sense of humor too. :) If you're looking for a great lab that's quick and convientient, look no further. These ladies will take really good care of you! And, their boss is pretty awesome as well.

So I took my TB skin test on Thursday around 1:45. I was told to return back to the location on…read moreMason road around the same time on Saturday. I get here around 1:30 and nobody is here to read my TB test. The office is closed although they knew I was supposed to be returning to have my test read. NOW I HAVE TO TAKE ANOTHER TEST! I'm not sure how long I have to wait until I can take another TB test nor do I want to take another TB test. I'm bringing this to corporate attention and everyone else on their leadership team.

Clean facility, appointment time was spot on, Lab technician was polite and getting blood drawn…read morewas pain free and easy. Five stars!

I am frustrated by Quest's attempt to verify my identity. I already have an account with Quest,…read morethen they want to verify my identity by opening a new account? The system sucks!

DR Richard was awesome. He was very informative about my Problems with my Spine and lower back…read moreissues. He was able to quickly identify my the problems I was having , before seeing him I couldn't walk more then 10 steps , today I'm walking normal again. He was able to treat me fairly quickly, and with great results.

I couldn't give lower than a one star, unfortunately. These people at this sleep center basically…read morehave an answering service who takes your name and problem and then says someone will call you back. No they don't. Not until you call at least 3 times. Then the person calling you, in our case, Regina, calls (finally) and I find that they are in Kerrville, Tx. We are in Houston. She tells us to send the sleep study results that was a home study and gives us her email address. We verify the address twice. I emailed the study yesterday. Not only did I not get acknowledgement but when I tried to call, no one answers any of the extensions except for billing. (no surprise there). It's an independent billing place but I told her that I'm having a problem reaching Texas Sleep Docs (the actual agency Cinco Ranch Sleep Center uses) she replies that she's had this complaint several times. She tried to help but she only had the number I have. So, fortunately, there are other sleep centers in the Katy, Cypress, Houston area and we will now go elsewhere. Three weeks just to hear from someone is ridiculous.

This clinic is amazing. I love how welcoming the entire staff is. It is so nice to finally have a…read moreDr. who understands EDS and takes their time with you. Glad to have y'all in the area!

From the owner: The Kelly Clinic is a community-based, primary care, internal medicine medical practice…read moreconveniently located near all areas in Fort Bend county and west Houston, including Pecan Grove, Sugar Land, Katy, Fulshear, Richmond, Rosenberg and Wharton. Established in 2016 in Richmond, Texas by the husband-wife team of Drs. John and Sarah Kelly, our practice is a local, small business that strives to provide the award-winning, quality medical care you expect from the medical center, in the neighborhood we all love and call home.

My appointment was scheduled for 1pm, and I was told I NEEDED to arrive 30 minutes early. I showed…read moreup at 12:30pm as instructed. They said they already had my information on file and I only had a few questions to answer, which took less than five minutes. I asked if I could be taken back early since I was required to arrive early, but was told no. Around 12:50pm, I was informed they were running behind and I wouldn't be taken back until 1:20-1:25pm. I was told I could either wait or leave and they would call me when it was my turn. I chose to leave and received a call at 1:20pm saying they were ready for me. However, I still wasn't taken back until 2:00pm. Overall, the experience was extremely frustrating and disappointing.

***PLEASE READ IF YOU USE THIS FACILITY FOR AN AUTO ACCIDENT***tell them or your attorney…read moreregardless of what they say you want to pay the cash price if your insurance is not going to cover it. Sign something and get it in writing. I had two MRIS and a CAT scan which I told them I would pay for that day if my insurance was not. They said they would call me if so. As a provider myself I know how this works. Cash price for all three is around 1200$ each MRI is 460$.Instead my case was charged over 8,000$ which they did settle to 3200$ until BCBSLA runs in because this is completely illegal and a dual fee schedule. You can legally only give a TIME OF SERVICE discount for 15% but most importantly I asked the day I went in to not pay less than what anyone else would pay but the exact same amount. My husband was killed in my accident with my 13 week old sustaining injuries and my 2.5 year old in the car. It's despicable my family was used for any amount of monetary gain and I pray this helps others or attorneys. My number is (281) 726-5786 if anyone has any questions of how to do this. Again, my practice treats accidents as well. ***PLEASE READ IF YOU USE THIS FACILITY FOR AN AUTO ACCIDENT*** Tell them or your attorney regardless of what they say you want to pay the cash price if your insurance is not going to cover it. Sign something and get it in writing. I had two MRIs and a CAT scan which I told them I would pay for that day if my insurance was not. They said they would call me if so. As a provider myself I know how this works. Cash price for all three is around $1200 each MRI is $ 460. Instead my case was charged over $8,000 which they did settle to $3200 until BCBSLA runs in because this is completely illegal and a dual fee schedule. You can legally only give a TIME OF SERVICE discount for 15% but most importantly I asked the day I went in to not pay less than what anyone else would pay but the exact same amount. My husband was killed in my accident with my 13-week-old sustaining injuries and my 2.5-year-old in the car. It's despicable my family was used for any amount of monetary gain and I pray this helps others or attorneys. My number is (281) 726-5786 if anyone has any questions of how to do this. Again, my practice treats accidents as well.