Take great care of my car. Have all the service records from the previous owner so they always…read moreknow what needs to be done

8/12024 My vehicle started shaking when it reached 40 mph. I brought it into Glenway auto. They…read moresaid I needed new tires. More specifically they said tire was cupping. Some of the wires broke apparently in the tire. I did not believe that at first and I did not see any indication of any thing wrong with my tires, but I went along with what they said because they are the professionals. I picked my car up after the new tires were installed.. driving down harrison It had the same rattling at 40 mph. I called them irritated and said did you test drive this vehicle? They said they did which I dont believe. . long story short they said the problem is my drive train is worn out and I need a new one. they claim that two different problems were causing the vibration. the likelihood in my opinion of having two different issues causing the same problem is pretty much unbelievable the reality is they either misdiagnosed the problem or they are crooked. either way I don't want anything to do with them again. I bought four new tires at $862 which i believe were not needed. That they conveniently profited from.

I've been to Equamotors a few times and I really appreciate their work. Their maintenance and…read morecustomer service. They don't rip you off like the majority of Firestones and, as a woman, they don't treat me like I'm an idiot. I trust them as both mechanics and people.

I don't know anything about cars and I've been burned by mechanics before who have over engineered…read moresolutions to my simple auto-mechanic problems. I just moved to Cincinnati and was nervous about having to start all over finding a good honest mechanic. I will be looking no further. Patrick was awesome! He spent 15 minutes fixing the problem with my car then when I tried to pay him, he declined to accept payment. What a guy! He could have worked on my car for 2 hours and told me that I needed a new flux capacitor or something but he didn't. I'll definitely be bringing my bigger repairs to Patrick.

Excellent quality repair. Excellent, courteous, service. Fair pricing. Highly recommended!read more

My 2008 Lexus RX350 needed some body work due to several scrapes, years of dings, and lowering the…read moregarage door while the liftgate was opened. The estimate was detailed, reasonable, and covered everything I needed to have done. I wasn't expecting miracles, but quite honestly the vehicle looks almost showroom new! Jeff was amazing and had it done a day before the scheduled completion date. The bill was exactly what I was expecting - no surprises at all. Overall, I give them an A+ and wouldn't hesitate to give my highest recommendation. Many thanks!

Thought I needed an alignment so I went in and the guys there took one look at my car and told me…read moreto get my tires leveled instead and that it would be cheaper too. They were right and it fixed my issues. Very fast and professional. They don't try to upsell and are straight up! Will be going back when I need my tires replaced!

I want thank them for being a straight up company. I took my wife's car there to get the A/C look…read moreat. It has the 1234Y/F freon that not everybody has the machine for. This all started by me thinking I could charge it because it wasn't getting cold enough and probably was a little low. Well it got worse. C&L told me someone over charged it and that they would only change me for an hour of shop time. They could have taken advantage of me but they didn't, that means a lot to me. Lessen learn to me. That's why they have a vary expensive machine to check the A/C. Thanks Doug

Impact Fleet saved me. I took on contaminated fuel in Tennessee while on a round trip from Florida…read moreto Indiana and back. The fuel ruined my fuel system and these guys put it back together again. They not only fixed the truck, they worked with me to get it towed from 150 miles north of their location and repaired it in record time so that I could keep going with my travel trailer. The operations manager was in constant contact with me and let me know all along the way how things were going. He also provided all necessary documentation for a successful insurance claim. I'm so lucky, due to these guys, I was able to finish our trip and return home on time to meet other obligations. Sure, it costs some, but at least I got something done, unlike some of the dealerships I had taken this to along the trip who kept making up excuses for the issues and charging me for work that did not make a difference. I would highly recommend this repair facility if you need honest true work done on your diesel. Thanks

I would never recommend this place to work on any diesel truck they charged me $1100 to diagnose my…read moretruck they took my truck apart and didn't put it back together after diagnosing it their prices are outrageous they bent my bumper up with the forklift they dented my tailgate they dented my bed of my truckThey got grease all over my cowhide armrest I and put my wheels and tires back on backwards and when I called to ask them about this they never called me back they said that they would call me on Monday I called them Monday they answered and they said they call me back in a couple hours never heard back from them called them Tuesday never heard back from them called him Wednesday they ignored my call called them Wednesday afternoon got a hold of somebody saidthat they will call me back on the shop manager comes back never heard from them.

Took my Ford escape in to them to fix my transmission and had it for a couple of weeks then told me…read moreit was fixed and charged me all most $1500 and I only had it for a couple days and was having trouble with the transmission and took it back to them under there supposed guarantee and had it for almost 3 months and then told me that they couldn't fix the problem and turned around and charged me another $500 for doing nothing to fix it in order to get my car back. Tried to talk to the supposed Manager and he was a total joke and shouldn't be running a place like that. Now I will have to take them to small claims court and deal with all that headache in order to try and get my money back. In my opinion do not have any work done there or you want be happy.

The worst experience I have ever had!!! Very disrespectfu! poor customer service poor communication…read moreand no accountability

Complete waste of time. Had them tow my 2015 Jeep Patriot from my house to their shop in Norwood…read morebecause I had a crank no start situation with my car. They check out my car and tell me the engine is blown nothing they can do. So I have it towed somewhere else and it was just a bad crank sensor smh. They charged me 244 dollars to tow my car and not even find out what was wrong with my car I definitely do not recommend this place it's really not it.

I was picking up my son from school today in downtown Cincinnati when my car cut off. My insurance…read morecalled roadside assistance. The drive showed up much sooner than the hour quoted. I was very thankful because it was busy out and getting colder and colder. We were near my drop off location when the tow driver, big Mike asked if I thought I wanted to buy a car and took me to a dealer about 10 minutes away. I ended up driving off in a rental with plans to search tomorrow at the dealer (or another if I choose not to buy there). Thank you.

It has been a nice experience at Ken's 66. I had a problem with my Toyota Sienna and they looked at…read moreit and fixed my problem. It would have cost me an arm and a leg at a dealership. I am very happy with the way they fixed my car and would suggest people to look them up for their great service and honest pricing. I am sure to go back to them with my car problems. Thanks a lot and great work.

Awesome. I recommend bringing your car here. It is old-timey in a good way and the people working…read morethere know what they're doing and do a great job. Wish I lived closer. I will take me car here when possible!