contacted with work to be done. no follow up by service personnel. Still waiting for estimate.read more

From the owner: Ohio Autocare has been in business for over 15 years and provides a wide range of family and fleet…read morevehicle maintenance, repair and installation of brakes, tires, exhaust and catalytic converters, steering & suspension, air conditioning, tune ups and more to customers in Cincinnati, Kenwood, and nearby communities.

Dan"s auto repair is a very good and reliable shop. Family owned that do a great job at an honest…read moreprice. I had to use Dan twice for my Audi Q5. I would and will use them again if I need to. Jerry K

I call yesterday to see if I could get an estimate and was told to call and stop by today.So I call…read moreand a lady answered the phone this time and told me I be wasting his time.I don't like being told one thing one day and told another the next day!I even had my husband take off work early so he could take me.

I have nothing but positive things to say about this shop. The people who work there are honest and…read moreonly fix what needs fixing. They explain in detail what the problems are and provide updates, etc promptly. I highly recommend Cobb's for any automotive issues..

Cobb's car care did a great job with helping me in a pinch. The staff was super nice and completed…read morethe work fast. Reasonably priced too

I have been sending my two Ford rangers to Matt for about five years. Have had amazing service…read moresince day one. Would 10/10 recommend his services to absolutely anyone

If you need new tires, this might as well be the only shop that comes to mind. I've had tires from…read moreevery shop you could imagine and none compare to the pricing and service of this shop. Highly recommend!

The service is great! I didn't know what was wrong with my car after my engine light and EPC light…read morecame on. They had it fixed within 24 hours! They don't try to sell you things you don't need too! They just do the essential fixes. I greatly valued the experience. Most of the time the service I request is an oil change and tire rotation. They also do a great job. The atmosphere is warm, clean, and pleasant. Their service is friendly, amicable, and warm.

I emplore everyone to AVOID going to Dubwerx, they are incapable of diagnosing issues and instead…read morerequest services you don't need. A DIRECT quote I got from them was. "I want to assure you that our business is only made possible by suggesting repairs. I have every incentive to recommend them" We went in multiple times because of an EPC light, they never figured it out, and then they said a new type of battery is needed (after a $1800 service), we wen't to the VW dealership, and they laughed Dubwerx suggestion. If you want great service and price doesnt matter as much, go to the dealership. If you price is important and you want acceptable service, go to your local tire shops. If you want to pay an absurd amount of money, and have nothing fixed, go to DubWerx

On October 4 I visited Store #5738 Newport, KY - 61 Carothers Rd and made an appointment to have a…read moremirror removed replaced on October 15. At that time I explained that an uninsured driver had hit the mirror and that I was pursuing compensation from the driver. The person I spoke to told me that because the trim piece for the mirror was undamaged they would be able to use it on the new mirror. Based upon this information I sent Firestone's quote to the driver who damaged the mirror and received payment in the amount of the quote. When I dropped the car off in the morning of the 15th I learned that the part had not been delivered but I was told that it should be there later in the day. I left my car at the store for several hours before receiving a call alerting me to the fact that part wouldn't be delivered that day, but that they would call me when the part arrived in order to make another appointment. My belief is that the part had not been ordered until the 15. On the 17th I received a call alerting me that the part had arrived, and I made an appointment for Saturday the 18th at 10:00 a.m. I dropped my car off on the 18th at 10:00 a.m. I did not receive a call to pick up my car on Saturday or Sunday morning, so at 12:00 p.m. on Sunday I called the store and learned that my car was ready to be picked up. When I arrived at the store I discovered that a snap for the trim piece from the old mirror had been broken and so the trim piece had not been installed. I now either have to live with the mirror lacking the trim piece or pay out of my own pocket to have the matching trim piece installed. I won't return to Firestone Complete Auto Care.

Sent my daughter there to have her car checked before she returned to Boston. Everyone there was so…read morenice and they did a full inspection on the car. It came back with just some suggestions but nothing had to be done. That's very rare especially out of town. Makes a dad feel great that there is still honest people out there. Thank you from a dad in Boston!