They treat your car well, finish in time, and tell you other things you need, but aren't pushyread more

10/10 service! Took them less than 30 minutes to change my oil (I made an appointment) and had a…read morenice area to wait! A great price too.. will be back!

Damaged ABS during brake job and refused to take accountability. Ended up charging me an…read moreadditional 260 for the replacement of the tone ring after I paid almost 1400 already for the brake job. It was a week long nightmare!

Quick service, friendly staff, all around great experience. Needed a tire looked at quickly before…read morea trip. They got me in same day, in and out within an hour, were kind and helpful, and solved the problem for a great price. Google reviews for this place give a better picture of the experience. Hands down would go there again!

Had a nail in my tire which still had plenty of tread. Drove up without an appointment and they…read moreoffered the outside plug or the tire off the rim fix. Opted for the latter which is the better fix. They got right on it fixed and balanced in quick time. Very pleased.

I called the garage was told that they can fit me in anytime that day I showed up and within 30…read moreminutes I had my tires put on and a front wheel alignment The work was quality fast service very friendly and very affordable just want to say thank you and I'm sure I'll return for more service

-10 stars im a army vet and when they said they don't offer military discount run i paid over1000…read moredollars for some 400 dollars nexen n5000 platinum google the tire price. i paid 500 dollars on day one and paid 100 dollar biweekly paymets. They said that i wasn't making maxium payment max payment was $128 now they own the tires that i sent over a thousand dollars in the time alloted to me and wow RNR tires is an embarrasment to americia ripping off 50 year old disable veteran. ps they only have one brand nexen and nexen are generic tires. there is no goodyear, continental,bridgestone.

Horrible experience ladies do not go here alone. Mounting a new tire on a old Tim does not cost 25…read moreanywhere. On top of that I paid 10 for rotation the guy did not rotate but charged me to rotate. I just came back from a road trip and knew the back tire I asked him to rotate was not holding air. The reason I know he did not rotate I'd where he jacked the car up. Again ladies do not waste money at this shiesty crooked tire shop.

this place made me go Wow!!! I had a bad tire but had to be at work, I only bought one tire and…read morethey went out of there way to drive me to my workplace so I was not absent. I didnt ask them to, they just wanted to make sure I was taken care of. This is the type of thing that restores my faith in businesses. To whomever hired Steven to work in the tire department...you found a one in a million employee. Thank you pep boys, for the best deal I could find on a tire and for service above and beyond anything I have ever experience before. My name is Joseph and I could not be happier with my product and services.

I had tires put on my truck and now my transmission is in limp mode, my traction control light is…read moreon, my check engine light is on, and my stability light is on. The technician said "The error code says it is a manifold fault and we didn't do that. You will have to take it to the dealership". At the time of my appointment there were four of us in the waiting area. Three of us had problems that we were dealing with, and the last one was still getting work done.

Short and sweet review to highlight great customer service and good prices!…read more Nobody wants to be told that they need four new tires ... but I suppose it's an inevitable part of owning a car. My fiancé called at the beginning of the week, and was able to get my car an appointment for Friday of the same week. All of our interactions with the team members here were positive! Cody took care of our scheduling and check-in, and was incredibly friendly and helpful. We had the car back in less than 24 hours, and it was ready to hit the road. Tires aren't ever going to be cheap ... but this was the best deal we found around NKY, and we'd definitely return the next time we're dealing with a tire debacle.

They get one star only because that is the worst I can give them. I had an 11:00 appointment for a…read moretire rotation. At 12:00, I asked them how much longer it would be and was told I was next. At 12:30 they came over and said it would be another half hour. I left after that. Why make an appointment if they can't come close to the time allotted. Previously on a visit there they took a couple hours to fix a flat that went flat a couple hours later.

Jackson, Dave and their team are just outstanding, they always go above and beyond. I recently…read morepurchased a used car, and the dealer couldn't figure out the issue with the brake system after going back and forth several times into their service department. But these guys after a first test drive, they were able to locate the issue and after two hours they fixed it and gave me the car back and it runs like a brand new one since the. Keep up the great work guys.

Jackson is awesome, he always helps me with whatever problem I have and I can count on him. He…read morehelped me with the PSI sign on my dasboard! Filled my tires with air for this winter. I am so glad that he is customer oriented in helping me with all this Chevy car stuff!

Would leave 0 stars if i could. Got my tires replaced here: 4 new tires, tire rotation, tpms sensor…read morereplacement, alignment, and oil change. Prior to dropping off my car, everything worked perfect perfectly. When getting my car back I noticed a crack in my windshield and that my tire pressure sensors weren't reading. I was told to come back the next day- where a guy told me the sensor in my back tire probably "ran out of battery" but they could replace for $80. I questioned was I not given the new tpms sensors that I paid for? oh that is a different piece on that sensor... strange, but OK I said that I would take it home and order the piece myself. After that, he came back and said that he noticed that there was damage to the sensor and they would replace it for "free". That fixed one problem, but still leaves me with a cracked windshield. They told me it would take a little bit to review footage. I said no problem and waited over the last 2 months. I've called 5-6 times in that span to try to see if they had reviewed anything. I called again today, and was told that the footage shows that they did not do any damage to my windshield. I told them that that was strange since it sure wasn't not cracked before bringing it in and I asked if I would be able to review the footage myself in case something went flying or anything. Also strange that they had no intention on letting me know. He said no problem and he would send it over, but it might take a few hours. Then I get a call back saying that they don't have pictures from the original crack and that they would like to fix this for me and resend in a claim. I make my way there and met with someone to take photos. Then Joe comes out, tries to make me feel bad because he's some special guy that had to come from Cincinnati! I told him he could've come anytime in the last two months but okay and then he said that there's no possible way that we could've cracked your windshield- yeah I mean I wouldn't hope so but again it was perfectly fine prior and you guys damaged another part of my car without realizing. I didn't fight with him, but I did tell him I would still like to look at the footage. He refused and said that it didn't matter because they couldn't have done it, and that I could try my insurance and if they wanted to make a claim to tire discounters then to go ahead. I asked why I was asked to even waste my time coming out there- lol. Either way the entire situation was very unprofessional and it seems like they only want to help you or replace something for "free" when they know it's their fault. I don't think anyone has even looked at the footage, but I will not be back. Now I understand why everyone says that Tire Discounter's sucks. That's all on my rant- KY has free windshield replacement anyways, it was more the principle for me.

They quote time and hours after the works was scheduled to be done they get attitudes with you when…read moreyou ask why it isn't done already. If you're busy schedule me a different time. Don't say it'll be done in a hour and a half and it takes four hours.

I went there for a regular oil change. They checked the filters (barely anything in the filters)…read moreand started "they need to be changed" for $50! BARELY ANYTHING in/on the filter and they deemed it "needed to be changed". Also, the LARGE mechanic was to exhausted to even put the sticker on in the car himself he had me do it, not to mention the last times I've had it through Valvoline (Cincinnati locations, which are better btw), they put the sticker on, reset my "see dealership" message on my car, and when they checked the air filters, they stated they don't need to be changed! They ate supposed to do the work, not the person paying! Lazy! Plus I've read all the horror stories of others that went to this location! I'll NEVER go back to this location!

Quick, clean knowledgeable, very polite! Hours of operation…read moreis generous. Location is quite convenient.

First use. Towing recommended by another shop. Why go elsewhere then? Great fair priced tow…read more Got all work done and very polite, patient, tried to trouble shoot over the phone to avoid paying for something simple. When you go there and you see all the cars and businesses and local establishments using them. You know. This is the place!!! All types and years of cars from classic to everyday cars to trucks and luxury cars(probably of course out of warranty). They can help!

I called about my car being illegally towed by woodview Apartments. They said they don't have it…read morebut yet know Vin of car. And I got hanged up upon They were more concerned about the money. My bet is that still have it to charge storage fees. It has sentimental value the 2009 Ford fusion 4S it was graduate gift from myself for getting my degree from appstate. I am extremely disappointed by their behavior. Care more about money than following ethical standards. And do the right thing.