Spencer did a great job!! 2013 535i BMW ( replaced my…read moreserpentine belt/Tensioner.. .........

Spencer replaced the serpentine belt on my car with ease, he was helpful and professional. Will…read moredefinitely use his services again and recommend him to others!

Have taken my very old very beat up car there on several occasions. I'm chronically broke and…read morethey've been very helpful with prioritizing issues in order of safety and prevention of other issues. They are a small business and do not offer payment plans, so keep that in mind if you have a larger issue and are living pay-check-to-paycheck. Had them replace my sway bar a couple years ago, and had no problems with it since. Price was fair, comparable to what other mechanics were charging (someone else I knew had the same issue about a month prior so I had a good comparison). They also provided transportation home, and to pick up my car when it was finished. My one complaint is that they did miss a small oil leak on inspection, but my car had so many larger leaks and issues at the time that may have eclipsed the issue.

I gave Ernie's two chances and they failed me both times. The first thing I had done was a blend…read moredoor actuator and it didn't make it past a few months before messing up again. The second thing was a noise my car was making. I paid Ernie's $612 because they said it was my brakes. The sound was still there and I took it somewhere else for a bolt joint for $68. I am extremely upset I wasted my time and my money. And don't even get me started about it sitting there for 3 days without even a call that they even looked at it.

I've had lots of experiences with car shops and most left me feeling underwhelmed.... But not here…read more Greg and the staff were friendly, quick to respond and very professional. It felt like having a family friend do work on my car. Pricing was fair and they went the extra mile! I could not recommend this place any more! Don"t go anywhere else.

WOW, what a great experience. I thought I needed a very costly part and Greg asked if I could drop…read moreit off so he could check it out. Dropped off and Greg found the issue and fixed it costing me half of what I thought I needed. Greg's honesty and customer service is above all the others by far. This was for my son's vehicle, and he even gave him a loaner to use while his was being repaired, I've never had service like this from a local repair garage before. Grout Automotive is top notch.

Scheduling was easy, tried diagnosing on first day, but simply couldn't figure out where leak was…read morecoming from. Changed transfer case and both transmission seals. Did what was asked and more. Very professional and finished in a timely manor. Will definitely use for my other family vehicles.

Dennis was amazing. Scheduling with him was quick and easy. Unlike the service departments at the…read moredealerships, I didn't have to wait months to get my car seen. He got me in and started working on my car right away, I didn't have to wait. He was super transparent about his work and it made it easy to trust that he was going to do it the right way. His approach, to fix the parts instead of ordering a brand new item, made it much more cost effective and quicker! I'll definitely be coming back.

I had been calling various garages to see about replacing the AC compressor on my 2011 Honda CRV…read more $1400 was not in my budget for the place I usually go. A friend of mine had some work done at Community Auto Service with Bret. She sang his praises and so I asked him what it might cost for me to get my AC Compressor replaced. His estimate was 1/2 the price of what I was told at other places. I called and made the appointment to take my car in. No joke, 20 minutes after making the appointment I got to work and smelled a burning smell - but didn't see smoke or anything. I told my husband about it and we had a game plan. When I went to leave, my car started and went into reverse, but my steering wheel wouldn't move, so I ended up having my car towed to Community Auto a day early. They still didn't get to it until the appointment time, but that was ok. In addition to the AC compressor, a belt had been destroyed, etc. When Bret called to tell me the cost, I had expected it to get to be the $1400, but it wasn't. The grand total was about $845. I was very happy with that. Bret was thorough and quick with the repair and I am very happy.

I have left an extremely detailed review on Google, and somehow it keeps getting taken down, even…read morethough I did not violate any terms. Anyways, PLEASE for your sake, stay away. In a nutshell, they won't work on your car when they tell you they will, and will charge a ton of money, and not fix the problem. It cost me 1100 dollars to fix a noise that sounded like a bad pulley. They replaced a pulley and tensioner, I still heard noise after I paid, told the 2 technicians, they were VERY adamant that there was no noise and everything was good. Long story short, 2 weeks later, I had to replace a failing water pump at over 1000 dollars while traveling on vacation. I even mentioned when I first brought it in that it could be the water pump. Please don't go through the headache I did.

Very responsive for a Saturday morning and a great value for the SUV we needed towed.read more

First use. Towing recommended by another shop. Why go elsewhere then? Great fair priced tow…read more Got all work done and very polite, patient, tried to trouble shoot over the phone to avoid paying for something simple. When you go there and you see all the cars and businesses and local establishments using them. You know. This is the place!!! All types and years of cars from classic to everyday cars to trucks and luxury cars(probably of course out of warranty). They can help!

I love it here. I've been going here for about 7 years now for my 2013 Jeep Wrangler. Every time…read moreI've called about a quote, they're back to me within minutes or an hour. They warranty their work. The pricing is fair. They're efficient. They won't waste your time. They're also very honest and clear about how long work takes and parts getting in. They're on time. Great place. I trust them with what my Jeep needs and for the right price.

On a 1 -5 scale with 5 being the highest...I'd give them SIX (6) Stars…read more May 30, 2025 Let me tell you about Don's Garage in Elsmere, KY. I was recommended to Don's by another mechanic that I'd gone to for years. I've been going to Don's for3 - 4 years now. They've always done a fine job diagnosing the cause of a problem and recommending how much and how long it would take to fix the problem. I took my 09 CTS into Don's about 5 - 6 weeks ago. All wheel drive started making a banging noise. One of their technicians went with me for a test drive and he was able to pinpoint the general area. I was given an estimate and they fixed (?) the problem. About a week later the CTS started making the noise again. My wife was driving the car at the time and as soon as she heard it she was able to turn into another local (Dent, OH.) garage. The shop she pulled into in Dent said it was going to cost over a thousand dollars to fix (which did include fixing the work that Don's Garage did. I called Don's and he (at my suggestion) spoke with the tech in Dent. Don's sent a wrecker out to get my car (at no charge to me). Don's got into diagnosing what the Dent mechanic identified. Don's garage agreed with the other dianosis. There was no arguing or haggling. Don's fixed the car (it wasn't a big deal). Just vibration worked some bolts loose on the 'rear end', coupled with my wife getting off the road so quickly. There was no charge for the work, no charge for the wrecker and they worked with the Dent mechanic and again, no charge to me. Will I go back to Don's Garage in Elsmere again? ABSOLUTELY! We live in Monfort Heights but we'll gladly drive the 22 miles to Don's while passing hundred(s) of shops along the way, many of which I'm sure are capable repair shops. They earned the right for me to keep using them. Best regards, Don G.

Great job fast and very reasonable price knew there job made it look easy and helped any way they…read morecan and the lady on them phone awesome

I called via AAA and had the best experience. Usually it is very intimidating getting car help as a…read morewoman. Darryn was extremely helpful and honest with me about what services I need!!!