I recently visited the Florence Valvoline and enjoyed the best oil change experience of my lifetime…read more(63 years). I was serviced by Stephen and his crew. Not only did they do a great job but I was able to talk with them about the real services that I needed without any hard sell on those I did not need. Although not the closest Valvoline to my house I will be returning here.

I sent my son here bc of a coupon it cost me over 2000$ to fix what they have messed up!!! When he…read moregot home he had a oil leak !! So it started.... I dont know the right words or what everything is called however I WOULD NOT RECOMMEND THIS PLACE !!!They bent the oil pan !!! Stripped out the plug they did not know foreign cars dont turn the same and sooo much more .... never again

Called Customer Service for pricing - first quote was high 50's, seemed to cheap so I called back…read moreand they said mid $60's. Got there and it was $110. Sat in the bay for over an hour. 15 points of service are listed on receipt and only 4 were done. Left with low tires, no washer fluids, etc etc. etc. There are no humans to talk to and unless I want to wait another hour / there is no fixing this.

Went to take 5 in July, 2025, Erlanger. They were kind, quick, professional and very well priced…read more Fast forward to today, Jan 11 2026. I needed to get a copy of my service receipt. I called the Take 5, they dispatched me to their office, and they had the information I needed. Great customer service! I highly recommend them to service your cars!

Quick service, friendly staff, all around great experience. Needed a tire looked at quickly before…read morea trip. They got me in same day, in and out within an hour, were kind and helpful, and solved the problem for a great price. Google reviews for this place give a better picture of the experience. Hands down would go there again!

Damaged ABS during brake job and refused to take accountability. Ended up charging me an…read moreadditional 260 for the replacement of the tone ring after I paid almost 1400 already for the brake job. It was a week long nightmare!

Quick, clean knowledgeable, very polite! Hours of operation…read moreis generous. Location is quite convenient.

I went there for a regular oil change. They checked the filters (barely anything in the filters)…read moreand started "they need to be changed" for $50! BARELY ANYTHING in/on the filter and they deemed it "needed to be changed". Also, the LARGE mechanic was to exhausted to even put the sticker on in the car himself he had me do it, not to mention the last times I've had it through Valvoline (Cincinnati locations, which are better btw), they put the sticker on, reset my "see dealership" message on my car, and when they checked the air filters, they stated they don't need to be changed! They ate supposed to do the work, not the person paying! Lazy! Plus I've read all the horror stories of others that went to this location! I'll NEVER go back to this location!

They treat your car well, finish in time, and tell you other things you need, but aren't pushyread more

10/10 service! Took them less than 30 minutes to change my oil (I made an appointment) and had a…read morenice area to wait! A great price too.. will be back!

Tom and the guys at Bob's are some of the best in the business. There's a reason this place is…read morealways busy. They do great work and they are extremely trustworthy.

Bob's Service Center gets it done, and gets it done right! I recommend them to everyone I know. I…read morehave an old 2007 Ford Focus and they have fixed my car multiple times through the years. They are always upfront about the price and always have it ready when they say it will be ready. There is no better place around to have your vehicle repaired! You will be so happy with their service!

PJ and team were great! Gave us free water when we pulled up. We were in and out for our oil change…read morein no time. Highly recommend

I've had 2 oil changes here over the past year at this Florence KY LOCATION and the service is…read morealways excellent. They always offer a bottled water when we drive up and the service is always pleasant and thorough. We love these guys as far as the service they provide and you will too! They're not lazy-they do the job right. After the oil Change service you can drive in for a "top-off", fluid check, tire check, for up to 3 months. They're a fantastic team, and I like the way they always get along with each other and work efficiently together. They're professional. They're respectful to me every time. It's a good atmosphere. I highly recommend this Take 5 Oil Change!

Jackson, Dave and their team are just outstanding, they always go above and beyond. I recently…read morepurchased a used car, and the dealer couldn't figure out the issue with the brake system after going back and forth several times into their service department. But these guys after a first test drive, they were able to locate the issue and after two hours they fixed it and gave me the car back and it runs like a brand new one since the. Keep up the great work guys.

Jackson is awesome, he always helps me with whatever problem I have and I can count on him. He…read morehelped me with the PSI sign on my dasboard! Filled my tires with air for this winter. I am so glad that he is customer oriented in helping me with all this Chevy car stuff!

WOW, what a great experience. I thought I needed a very costly part and Greg asked if I could drop…read moreit off so he could check it out. Dropped off and Greg found the issue and fixed it costing me half of what I thought I needed. Greg's honesty and customer service is above all the others by far. This was for my son's vehicle, and he even gave him a loaner to use while his was being repaired, I've never had service like this from a local repair garage before. Grout Automotive is top notch.

Love the local atmosphere with the professional, time aware service! Highly recommendread more

YELP coming in clutch once again! I've been driving around listening to my car slowly fall apart…read morewhile I look for someone reputable to replace my brakes and rotors for a fair price, and JDM answered the call! I used Yelp's portal to request a quote for service and JDM answered promptly, had GREAT reviews, and even detailed what all would be included in my service for the quoted price. José the owner is also the chief mechanic and he left me with solid recommendations on what maintenance I need to do next and when. Oh yeah and they also provide free soda, coffee and snacks while you wait. $329.99+tax for front brakes and rotors! I will definitely be back. Thanks so much JDM Auto Pros!

Very responsive to my repair needs. Great communication, quality work and very fair…read more Katlyn his office manager is also very helpful and anxious to please. Just put in some wheel bearings and the car drives like new.