Our new car and our old car, as well as prior vehicles we've owned have been serviced here. They do…read morea thorough, honest job and are very knowledgeable. Thanks for getting our older car to the 200k mile mark!

Be aware that their $59.00 bumper to bumper coupon may cost you more dependent on the make of your…read morecar. Because my VW Tiguan took six quarts of oil I ended up paying $75.83 for this bumper to bumper service. I have no problem with the quality of the service, but I do have a problem with the deceptive nature of the coupon. No where on the coupon does it state a limit of quarts or coupon is only good for up to five quarts. This reeks of "bait and switch" and they should make the language on their coupon state it is only good for five quarts.

This review is based on help I received online alone which is why I am not giving a full five…read morestars. I posted in a local pleasant ridge group for recommendations for mechanics along with specific issues my car was having. Multiple people recommended this shop, but it did not have immediate availability. Kyle Donovan commented on my post accessing the issue as well as offering different solutions for it. It was like having your own chat bot! Just on that service alone I will check out this place in the future! Top notch customer service!

I've been a customer here for several years, but an inflated estimate has me looking elsewhere…read moregoing forward. Got a timing belt estimate here that came in at just over $4,000, more than double what two other shops quoted me for the same job (around $1,600 each), and neither of those quotes lumped in unrelated work. A few things left me scratching my head: Spark plug replacement (~$520) was bundled into the timing belt job automatically, just because it falls at the same mileage interval, not because it was requested or related to the actual repair. An "Inspect Valve Lash" charge ($253.90) was billed as a separate labor line, despite overlapping with the teardown already being done for the belt job. A "Convenience Fee" ($112.89) was added on top of a separate "Job Supplies" fee ($86.43). I have no idea what these charges would consist of. Parts pricing on the spark plugs and water pump came in noticeably above typical market rates, even accounting for OEM brands. This is a genuinely expensive job on this engine (considering my car is over 21 years old ), and I don't have an issue with using OEM parts. But between the unrelated add-on work, the inspection charge, and the stacked fees, a significant chunk of this estimate had nothing to do with the actual timing belt repair. Their estimate had an option to text with questions. I send some questions for clarification four days ago and I have not heard back. After years of bringing my vehicles here, this estimate has got me shopping around for a new regular shop. Something has changed. I hope betting $2400 at the risk of losing a long-term customer was worth it.

Its impossible to find a good mechanic you can trust. I was proven wrong when i visited auto4n for…read morethe first time, and then reconfirmed every time after. Over the years they continue to provide quality service and repairs they stand behind (they've done follow up repairs for free). Im always concerned about being ripped off, knowing very little about cars, but each repair has come in far below the price of the dealer or even other ma and pop stores like this one. They have worked with me to make sure my car is not only repaired, but will continue to work for me in the future. I appreciate their honest and direct advice without feeling like im being up-sold a bunch of add-ons i don't really need. I would highly suggest them to anyone with a foreign car. Side note: A majority of their advertising comes from word of mouth, so they reward refers with cash off your repairs and services. Even without this bonus, I would refer them to any friend or family that needs a solid mechanic.

They charged me $357 to replace what they said was a bent wheel with a wheel that it is so rusty…read morethat the integrity of the metal is questionable.My Tacoma was vibrating before it went in and was still vibrating when it left. In my opinion, they are not useful to anyone but themselves.

Excellent service. They are thorough and caring mechanics. I got them (specifically Phil) as a…read morerecommendation from a trusted friend for some car woes. Not only did they take good care of me, they also let me know what might need to be done soon and what could be put off a little while. In my case, I needed a timing belt done on my Honda Civic. In the 2005 model, it's a good idea to get the water pump done and save on labor costs later and they also replaced instead of just inspected some of the internals where most places try to cut end costs to the customer there. In the end, their price was more than fair as compared to several other local options. Needless to say, I'll use their services again.

Whatever you do, NEVER take your car to Jim's Auto Clinic on North Bend and Cheviot. I took it…read morethere because my A/C quit working, they quoted me 562.00, then called me back and it was 1700.00, then they called me back and it was 2200.00!! Apparently they replaced the entire system. When I went to pick it up yesterday, my battery was dead!! They jumped me, it was ok until today, but when I got off work out was dead again! I got jumped, but when I looked under the hood, the whole engine cover was off!! And to top it all off, MY A/C IS NOT WORKING!!! 2200.00 LATER!!!! I AM LIVID!!!!

Replacement of water pump on a Honda Civic These gentlemen…read moreknow there business I recommend if you need work done then This little garage can fix it

Timely and kind! Great communication and saved me quite a bit of money. Definitely recommend.read more

I've taken my cars to Sumner for than 12 years. The service has been great Ryan is informative and…read moreprofessional. He replaced an engine in my 2009 Hyundai Genesis 6 years ago with no issues. I highly recommend this business.

I had a stablitrak error message on my dash. I towed my car to Sumner's Auto Care. They checked…read morethe car and found a connection error. They cleaned the connection and returned my car. I have not been to an honest mechanic in years. Sumner's Auto Care is phenomenal!

Honest business. Their backlog is their testimony. Customers become regulars, and just keep…read morecoming back. Give them lead time. You might need a month, or a bit more. But you will be happy with the service.

Highly recommended. They are good and reasonably priced. Unless it is an emergency they can take…read morecare of right away, reservations are 2 to 6 weeks out. Having used them several times, I'd rate them as a "10" if I could.

The Service Technicians at Ulmer's are the best!…read more The shop is open, even in this time of Pandemic. They practice the rigid rules of social spacing, making it seem easy. They are friendly and courteous, as they quickly resolve your every auto problem, at competitive rates. My experience was with their Milford location. They had my Mercedes up and running quickly. I recommend them to the most demanding customers. Jim Baker, The Village of Indian Hill Ulmer's Auto Care 700 Lila Avenue Milford, OH 45150 513-815-3145 Shop Hours: Monday - Friday: 7:00am to 6:00pm

Knowledgeable and welcoming staff. Had my truck in for some repairs last year and the process was…read moreeasy. Reserved my appointment online and dropped my truck off first thing in the morning. The lot is small and located at a somewhat funky intersection but I was able to double park once I verified with the staff. Recommend this shop as they were honest about what repairs were worth fixing and what could either wait or wasn't worth the cost. I appreciate this persective where other shops often upsell. Will be bringing other vehicles here in the future.