The owners, Steve and Deb, are fantastic. Been going to them for 19 years, they have always been…read morefair and complete in their quotes and repairs. Thanks, Matt Campbell College Hill, Ohio

I have been going to Brentwood Auto for years and have always received reliable, honest and expert…read moreservice.

I have been coming here for going on 5yrs both cars and they will let u know how much before they…read moredo any work and they are so busy sometime it might be a week before they can get you in and out but the wait is okay because I know they are going to fix it right.

I have been coming here for over 4 years. The crew is reliable and efficient. I go out of my way to…read moreget my oil changed here. If you're a 9-5er, you gotta be a little flexible about scheduling but the customer service and end result are totally worth it.

messed up my car up then doesn't wanna answer his phone and take forever to get back to you. He is…read morea crook.

BUYER BEWARE!!! I had them fix my transmission. They kept my vehicle for 4 weeks the first time…read morewith the excuse that the first transmission they put in was faulty. We had to keep calling to find out what the delay was. When we finally got out vehicle back, we had it for 1 day before it began spewing transmission fluid all over the ground and locked up. Guy said that the O ring and one of the lines hadn't been connected properly by him. They kept our vehicle for another 3 weeks with vague responses to questions. Finally got the vehicle back after almost 2 months and the next day the transmission locked up again. Contacted Guy and he said he would refund the money we paid then went radio silent for another 5 weeks. Finally threatened with a lawsuit and got the refund. Still need a transmission but out over 2k in rental car fees while they kept the car. I WOULD NEVER EVER TAKE A VEHICLE TO THEM AGAIN. NOT EVEN FOR AN OIL CHANGE.

I've taken my car in for service several times. Oil changes and a/c recharge. I've also used their…read morerepair. The prices for all of this have been competitive. The staff are friendly and helpful.

I had a leak in my tire that was "fixed" by another garage. It kept leaking so I went to URBS. They…read moredid it right. They'll be my go to from now on!

Excellent job on a 2018. Edge repaired the two right doors front and back, like new . One of the…read morebest auto body shops in mount healthy if not the best. Sean does excellent work. And he is very friendly people.Person.

I have taken all my cars to Jerry and now Sean. The latest was my CRV and my daughter's Jeep and…read moreSunderhaus has always done an awesome job! Their customer service, craftsmanship, and working with the customer/Ins Co. has been superb! Really suggest trying them out and using them for your autobody needs! Kevin P.

I have taken my car to this shop twice and had repairs completed. Very reliable and trustworthy…read more Will continue to go there if anything is wrong with my car.

This is the go-to mechanic you've been looking for. Family business with integrity. Expect a fair…read moreprice for only the work you need done. It helps that they're walking distance for us, but we'd definitely keep bringing our cars there if we moved.

I've been to many service centers over the course of my driving career. By far the Bob Summerall,…read moreAAA in Finneytown delivers the worst customer service. In my opinion. They damage the paint on my car. Took no responsibility. Actually blamed me for the damage. Would not put me in touch with any supervisor to discuss the situation. While I was talking with the manager about the damage to my car, all of the service technicians came out in surrounded me to try to intimidate me.totally unacceptable level of service. I would not recommend this Finneytown location to anybody.

My experience with AAA Finneytown and Cherry Grove has been beyond frustrating and unacceptable. On…read moreJanuary 21, 2025, I went to the Finneytown location to have all four tires replaced on my Polestar 2. I was told that an alignment was required and that they could perform it. Trusting their expertise, I approved the alignment. After the service, my car began pulling severely to the right. I contacted the Finneytown location on January 23 and spoke with Megan, who was courteous and professional. She informed me they were fully booked until the following Thursday and suggested I try another AAA location. I then went to the Cherry Grove location, where I was informed in writing that AAA Tire & Auto Service is not authorized or equipped to perform alignments on electric vehicles. This was confirmed by their own documentation, which I have attached. Polestar has not released alignment specifications to anyone outside their authorized service centers. Despite this, AAA insisted they had the correct specs. To verify this, I called the Polestar service center directly. Not only did they confirm that the specs AAA provided were incorrect, but they also reviewed the specs AAA used and stated they were for the Performance Edition of the Polestar 2. My car is the Dynamic Edition, which requires different alignment specifications. Polestar kindly provided me with the correct specifications from my last service with them in September 2024, and I have attached these for comparison. This unequivocally proves that AAA used the wrong alignment specs, which caused my car to pull severely to the right. Additionally, I have attached a receipt showing that the Finneytown location performed the alignment, which they never should have attempted. While I was refunded for the alignment itself, AAA has refused to take responsibility for the damage caused by their mistake. I now have to arrange for my car to be fixed elsewhere, which could lead to significant costs, all due to their incompetence. To make matters worse, William Johnson, who claims to be the manager overseeing the Cincinnati area, was extremely rude and combative on the phone. He wouldn't let me get a word in, dismissed my concerns, and showed no willingness to take accountability for the issue. His behavior was unprofessional and disrespectful, and I was left feeling uncomfortable during the conversation. As a woman, I do not trust him to treat women fairly, and I'd think twice about having him handle your wife's or daughter's car with care or respect. His conduct is unacceptable for someone in a managerial role. If you own an electric vehicle, do not trust AAA for alignments or any service requiring specialized knowledge. They are not equipped to handle it, and when mistakes happen, their management will not take responsibility. I am attaching: A receipt from the Beechmont location stating they cannot perform alignments on electric vehicles. The alignment specifications provided by the Finneytown shop, which were incorrect. The correct specifications provided directly by Polestar. A receipt showing the alignment was performed at the Finneytown location. Save yourself the hassle and take your vehicle elsewhere.

Ts is cheeks yall promised to be here at 2:40 it's 4:00 and we are standing here in the rain and…read moreheat,come open our car.