Bought a 2026 Bronco from Fuller Ford. The experience was exceptional. Had negotiated price via…read moreemail, went to store to finalize paperwork, was in and out in 1 hour. 7/10/26 - Amendment - After having my Bronco for several days I noticed 2 of the roof panels were damaged, paint problems. Who would think to inspect roof when picking it up. I contacted Fuller Ford (Tony, Business Manager) and within 2 hours they had sourced new panels and I picked them up same day. That is the textbook definition of phenomenal after-sale customer service.

The buying experience 3 years ago was good. Mike was a great person to work with on closing the…read moredeal. What is even better is the service I have recieved since then. Prompt and friendly. Accomodating as well.

To tell you the truth I only buy and drive Fords. However my mother in laws CRV needed an air bag…read morerecall done so I scheduled a service appointment on line at Superior Honda. I was able to get it a appointment for the next day. While it was being serviced, I requested they look into another minor issue. I was expecting to pay a fee for the extra maintenance item. They were trustworthy and said they just cleaned the area and retightened the bolt. No charge. As promised the car was ready for pick up by the time I got off work. Service staff was very friendly and communication was on point. I would recommend serving your Honda here based on my experience.

I was told they would buy my used car for a decent price. I drove 2 hours to find out the answer…read morewas NO. I'm so p.o.ed right now it's not even funny!!!! Don't do business with these liars!!!!

Good service, I bought my car here years ago. I was only in for oil change. Fast service with an…read moreappointment. The staff nice, friendly and they are like a family. Bonus as you can see from picture , sweet pooch keeps you company while you wait.

Ray was very polite and professional and helped us get in a car the same day. We bought a 2017…read moresubaru outback and had some bad experiences with other dealers in the surrounding area but were pleasantly surprised with the staff's attention to detail and kindness. A month or so later, no issues at all with the car. K.C. helped us with our financing and spelled out everything in simple terms and walked us through our options. Will definitely be returning in the future for our next vehicle.

I was looking for a certain kind of truck for a while and the only place I could find one was at…read morethis car lot. However the owner was out of town and he worked with me so when he got back I can check the truck out and go from there. A very impressed with the selection he has he probably has at least 25 cars on his lot and they're all good quality cars at a great price. Well I drove the truck and I fell in love with it between me and him we worked on a price . One of the big things are very much impressed me is he still behind his word on a couple things he said he was going to do after I bought the truck. About it took it home drove it for about a week and brought it back to him for him to do a couple things to it. So for that he's a man of his word and I'm very much honor somebody like that. There is also a car lot across the street and there is also one to the left of him but if you read the reviews they do not have a great selection like he has or great customer service.

Highly highly recommend doing business with Lo! He went above and beyond doing everything he could…read moreto make sure everything went smoothly. I needed a U-Haul last minute, called him earlier in the day, and he had something ready for me when I came in to pick it up after work. Lo was transparent with pricing and worked with me to make sure I got the best deal possible, even offering to be flexible with my return time. Great guy who cares about people!

Wonderful car, and Addison my service rep was fantastic! Only glitch I had was some add-ons I…read morepurchased not being installed the first time I brought the car in (spray in liner), but my service rep had that fixed within a week. My surprise and frustration came after purchase. I was sent a survey and promised a tank of gas by the manager for filling out the survey. When I came in to drop off some papers and fill up the tank I was informed that they would not fill up the tank because I did not leave a perfect score on the survey (the question regarding everything being delivered in a timely manner as promised I gave 8/10 for the spray in liner). I own a business, we send out surveys to improve customer experience and fix issues in our practice. Apparently Jeff Wyler chooses to chastise the customer for honestly instead of using honest feedback to improve its operational practices. Why am I punished for issues related to Jeff Wyler's service department

Car buying is never "fun", but this was just about as painless as it could be. Our original…read moreassociate Morgan was a bit busy, so Michael was able to help us. He is a very personable young man. Michael and Rob were able to work with my son's budget and were not dismissive regarding pricing. There were some Hiccups and a slight discrepancy with the percentage rate, but they were able to make it right. The back-and-forth negotiation shenanigans were minimal, thank goodness. Morgan circled back around and we were able to work with him as well. Everyone was super nice and welcoming, as well as the finance guy.

We were looking for a cheap and reliable car. We checked out the cars at Cincinnati autohaus and…read moremanaged to find an absolutely perfect car. Well maintained, clean, even all the little bells and whistles still work. It needed a new battery, which they threw in for free. When you buy a cheap used car, it's a gamble. We were grateful that Faleh was upfront about the risks and didn't pull the "used car salesman" stchick.

Faleh and Cincinnati Auto Haus literally saved my life last week. I had a wobbling steering wheel…read moreon a Saturday night at 7 p.m. I was back in Cincinnati for a short visit. Faleh immediately and kindly assessed the situation over the phone and opened the shop on a Saturday night to fix the problem when he realized it could be serious. (although he had a prior engagement and plans with the family) My car issues turned out to be a threaded tire with a worn out belt. If it weren't for Faleh I would have either had to stay another night in Cinci or driven with a damaged tire with detrimental consequences. If you need a car or if you need to get work done on your car, do not think twice. Go straight to this place. Faleh and the team will honestly assess and address the issue. Great service. Reasonable prices. They go out of their way to help if they can. I just can't say enough good things about Faleh and the team at Auto Haus. HONEST Genuine Esperienced Service. Thank you, Thank you, Thank you. Thanks again for everything. And God bless you.

Purchased a 2006 Buick Lacross w/ 32k miles as is...no problem. But when you discover they deleted…read moreEVAP code that only occurs when tank is under 1/2 , when I wash/wax car & deep scratches in drivers corner emerge from a temporary cover up detail job just these 2 issues kills resale for honest guys, there's more but these were the big ones they knew about & sent me on my way Buyers beware these guys are slime!

This is the picture of pure negligence! Mark Sweeney…read moredealership literally almost took my life and that of 3 other innocent drivers by allowing a 22 year old, without insurance, to "test drive" a muscle car, according to the police he was driving more than 120mph. Flipped over a construction was into incoming traffic, hit another car then landed on mine. Gratefully everyone lived, but since the driver was uninsured, I had to pay $1,000 deductible, miss a week of paid work, total car loss. I met with the dealership, no lawyers, just asking them to do the right thing and minimally compensate the loss. Radio silence, they take no responsibility, will not even call back my insurance agency. Now I have to buy a car and deal with the long term impact, I have to drive for my work and have yet to get on a highway. There are lots of family owned dealerships in Cincinnati, the competition is steep. I recommend Wyler dealerships. I told them the situation and they have offered to help me find a safe option when I am ready to fully drive again. This was not an accident, it is negligence and a dealer who won't take responsibility tells me all I need to know about how they will deal with customers. Really too bad, this could have been a simple, positive experience about family values and taking responsibility. I wish I could write a positive review.

Had some maintenance done here and found them professional and competent. Wish they had oil changes…read morewhile I wait .

I went there and felt as though they did not want my business as a Black female. They barely looked…read moreat me or even wanted to talk to me. It seems like Whitie's only want white people as customers. It was a while ago but I always remember how they made me feel.