The buying experience 3 years ago was good. Mike was a great person to work with on closing the…read moredeal. What is even better is the service I have recieved since then. Prompt and friendly. Accomodating as well.

I called and asked how much it would cost to replace my horn on my car, the part was $60 and labor…read morewas a mind boggling $420, meanwhile another ford dealership 15 minutes down the road charged only $80 for labor, this place will try to scam you so watch out.

Patrick and Steve helped me through an unexpected car buying experience and were great! Steve was…read moreunderstanding and calm and I so appreciated his help!!

Long-time customer here (multiple vehicle purchases + years of service), but I'm done with this…read moredealership in particular and Jeff Wyler in general. After my 2025 Honda CR-V was totaled, it was towed to the dealership while my insurance arranged pickup within 24-48 hours. I clearly communicated this to the service manager, and there were no initial concerns. Due to a simple mix-up, the tow company went to the wrong location--and instead of contacting me to resolve it, I was given less than 45 minutes' notice before my vehicle was declared abandoned and towed to an impound lot. I was out of town at the time and couldn't address it right away, which led to additional fees. This situation could have easily been handled with basic communication and a reasonable amount of time. As a result, I incurred unnecessary towing and impound charges--and the dealership lost my future business, including what would have been a replacement vehicle purchase. As a dealership, how stupid do you have to be to piss off a customer who clearly needs to purchase a replacement Honda CRV! I went to Kings Performance Honda and bought it there - great experience, btw. Very disappointing experience, especially given my long history as a loyal customer. Based on my experience and the reviews I'm reading how does this dealership even stay in business?

Good service, I bought my car here years ago. I was only in for oil change. Fast service with an…read moreappointment. The staff nice, friendly and they are like a family. Bonus as you can see from picture , sweet pooch keeps you company while you wait.

Ray was very polite and professional and helped us get in a car the same day. We bought a 2017…read moresubaru outback and had some bad experiences with other dealers in the surrounding area but were pleasantly surprised with the staff's attention to detail and kindness. A month or so later, no issues at all with the car. K.C. helped us with our financing and spelled out everything in simple terms and walked us through our options. Will definitely be returning in the future for our next vehicle.

I was looking for a certain kind of truck for a while and the only place I could find one was at…read morethis car lot. However the owner was out of town and he worked with me so when he got back I can check the truck out and go from there. A very impressed with the selection he has he probably has at least 25 cars on his lot and they're all good quality cars at a great price. Well I drove the truck and I fell in love with it between me and him we worked on a price . One of the big things are very much impressed me is he still behind his word on a couple things he said he was going to do after I bought the truck. About it took it home drove it for about a week and brought it back to him for him to do a couple things to it. So for that he's a man of his word and I'm very much honor somebody like that. There is also a car lot across the street and there is also one to the left of him but if you read the reviews they do not have a great selection like he has or great customer service.

Highly highly recommend doing business with Lo! He went above and beyond doing everything he could…read moreto make sure everything went smoothly. I needed a U-Haul last minute, called him earlier in the day, and he had something ready for me when I came in to pick it up after work. Lo was transparent with pricing and worked with me to make sure I got the best deal possible, even offering to be flexible with my return time. Great guy who cares about people!

Car buying is never "fun", but this was just about as painless as it could be. Our original…read moreassociate Morgan was a bit busy, so Michael was able to help us. He is a very personable young man. Michael and Rob were able to work with my son's budget and were not dismissive regarding pricing. There were some Hiccups and a slight discrepancy with the percentage rate, but they were able to make it right. The back-and-forth negotiation shenanigans were minimal, thank goodness. Morgan circled back around and we were able to work with him as well. Everyone was super nice and welcoming, as well as the finance guy.

Don't go here-the customer doesn't come first. Manipulative sales tactics, overpriced services, and…read moreall-around bad people. My 8 month pregnant wife came in to have our vehicle maintenanced. She was an existing customer, as she had purchased the vehicle at Jeff Wyler Honda, along with a maintenance package. Nevertheless, she was manipulated by the services department into spending an extra $170 to replace an air filter that she didn't need and a back windshield wiper. Nice way to treat an existing customer... we won't be returning.

We were looking for a cheap and reliable car. We checked out the cars at Cincinnati autohaus and…read moremanaged to find an absolutely perfect car. Well maintained, clean, even all the little bells and whistles still work. It needed a new battery, which they threw in for free. When you buy a cheap used car, it's a gamble. We were grateful that Faleh was upfront about the risks and didn't pull the "used car salesman" stchick.

Faleh and Cincinnati Auto Haus literally saved my life last week. I had a wobbling steering wheel…read moreon a Saturday night at 7 p.m. I was back in Cincinnati for a short visit. Faleh immediately and kindly assessed the situation over the phone and opened the shop on a Saturday night to fix the problem when he realized it could be serious. (although he had a prior engagement and plans with the family) My car issues turned out to be a threaded tire with a worn out belt. If it weren't for Faleh I would have either had to stay another night in Cinci or driven with a damaged tire with detrimental consequences. If you need a car or if you need to get work done on your car, do not think twice. Go straight to this place. Faleh and the team will honestly assess and address the issue. Great service. Reasonable prices. They go out of their way to help if they can. I just can't say enough good things about Faleh and the team at Auto Haus. HONEST Genuine Esperienced Service. Thank you, Thank you, Thank you. Thanks again for everything. And God bless you.

This is the picture of pure negligence! Mark Sweeney…read moredealership literally almost took my life and that of 3 other innocent drivers by allowing a 22 year old, without insurance, to "test drive" a muscle car, according to the police he was driving more than 120mph. Flipped over a construction was into incoming traffic, hit another car then landed on mine. Gratefully everyone lived, but since the driver was uninsured, I had to pay $1,000 deductible, miss a week of paid work, total car loss. I met with the dealership, no lawyers, just asking them to do the right thing and minimally compensate the loss. Radio silence, they take no responsibility, will not even call back my insurance agency. Now I have to buy a car and deal with the long term impact, I have to drive for my work and have yet to get on a highway. There are lots of family owned dealerships in Cincinnati, the competition is steep. I recommend Wyler dealerships. I told them the situation and they have offered to help me find a safe option when I am ready to fully drive again. This was not an accident, it is negligence and a dealer who won't take responsibility tells me all I need to know about how they will deal with customers. Really too bad, this could have been a simple, positive experience about family values and taking responsibility. I wish I could write a positive review.

Bought our truck from this dealer. They were the only dealer that had what we were looking for in…read moreCincinnati. No problems for many years. When it hit 100 K miles I called and made an appointment. Took it in. Asked what this was going to cost. Got a I don't know. But we will tell you once we get into it. No one came in the waiting room and talked to me. When it was finished got the bill and it was over $400. Ok, paid the bill. Got a call the next day and said they said the printer was out of paper and we owed $700 more. I paid it. Asked for the bill to be emailed to me. Never got it. Called three times and still haven't gotten it. I have no idea what they did. We live 90 miles away so I haven't been able to just run over and ask for it. I would not recommend this dealership to anyone and I won't be buying a new truck from them in the future.

I am confident when I take my car to Whities that my car will be fixed with a fair price…read more Everything is explained to me. I appreciate the excellent mechanics and customer service.

We had water getting in to the trunk of our Toyota Prius. Hard to find and fix the problem, but…read morethey got it done, and at a fair price. I only take my Subaru Forester to them for service. Thanks guys.