The owner Khan has completely gone above and beyond for my situation…read more They waited for me when I called to let them know I was down the street sitting in traffic but was trying to make it before closing time at midnight. I tried to assemble the products and I was having a hard time getting it to work. The owners son was so nice and went out of his way to help us in the parking lot even though the store was closed. Unfortunately, stuff happens and the tank wound up being faulty. After a few days of minimal communication because of my job, Khan did everything he could to reach out to me and rectified the situation. I will definitely go out of my way to purchase from this shop again. Thank you so much!

They sold me the wrong coils and when I went back to exchange them they blamed it on me. And it top…read moreit all off they couldn't even figure out witch coils i need after 10 minutes of trial and error. Profoundly unqualified to be running a vape shop

Great customer service, competetive pricing vs the internet with quality products and a wide…read morevariety to choose from! Staff is always engaging, knowledgeable and friendly!!! Bring your business to this company! They will take great care of you!!!

I went in this place to buy a pen for a cartridge charged it for a whole day n it didn't work…read more when bought the cashier didn't give me a receipt. Needed it replaced or refunded. Forgot to take it in the next day so I bought a new one. Brought back the one that didn't work and they refused to exchange or refund me after speaking to the cashier about the problem and was told to bring it in and I did Very displeased and I will not go shop there anymore thumbs down to Ash smoke shop You get a zero puff be gone

Ok, let me start this by saying, I hate leaving reviews. Customers and employees have bad days, as…read morewell as good ones, who's to say you'll have the same experience as the person who left the review in the first place? But I felt like I needed to write this, as a thanks to the employees who helped me today. so I went into uncle Stu's on my little brothers recommendation to pick up some kratom. I knew it was going to be more expensive than what I'm used to (65 for a kilo), and it was. But the two guys who were working were super nice, even though i was prolly a little (unintentionally) rude. I asked for 40grams of their red maeng da. Dude said it would be 45, but then gave me a 5 dollar discount. That was nice enough, and I said thanks and I appreciated it. However, when I got home, and weighed the bag they gave me, it weighed out to 200g's. That's quite the hook up, and I have a feeling they did it on purpose. I foolishly said I'd never come back cause it was too expensive, but if you don't buy online like I do, I HIGHLY suggest going here. The staff is great, and as you can see, they take care of their customers, even when they're cantankerous and (unintentionally) rude like I was.

Totally cool, knowledgeable staff. Not your average smoke shop. They will assist you in every way…read more Have been going here for a year or so and always happy with product. Not to mention how neat the shop is set up. I love the them there and how they always greet you with kindness and totally professional. Will never go anywhere else. Highly recommend Uncle Stu's!

Went into humidor with my wife for a cigar for my 60th birthday. Owner says leave the door open…read more Then he follows me in looking over my shoulder. Even bumped into me. Never again will he get my $$$. Cigar was stale, not stolen!

Really nice owner, gives great advice about using coupons and different products to try. Very…read moreinformed, very industrious. Cheapest prices around! Gives a lighter with tobacco purchase, and rounds down if you are paying in cash. Such a kind man!

The shop is the best in the area. The staff is extremely friendly, and the products are always in…read morestock. The prices are also among the best around. Definitely worth stopping by.

My go to dispensary. I've been coming here for a while and I love that you can stack discounts. The…read moreworkers are friendly and definitely remember faces.

Horrible customer service... old lady with dark hair threw my product all around, didn't even…read morepresent the product to me before sale. Then got mad because I asked for a bag???Didn't want to walk out of store with cannabis items in hand non discrete. . Had an attitude the whole time. if you're spending your money, spend it with people that actually treat you with respect.

I been to Cloudy City many times before and the customer service is always fast and friendly…read more They have a wide variety of vape pens and a whole bunch of other things! I alway get posh - today I tried the Mexico Mango vape pen which is solid! The value of the products is good and the quality is high. Definitely recommend Cloudy City!

Autumn and Lu are amazing and very knowledgeable about the products in the store. They have a wide…read moreselection of vapes, juice and more

Doesn't open when they say they will. The hours on Google say 9am. I waited till almost 930am no…read moreone showed up. The business hasn't even replied. I guess the don't want any money from paying customers or they just are to lazy to change the operation hours. There is no sign that has the hours at there store either. It's just Google. If you run a business at least follow the operation hours you set up. ​