Great customer service, competetive pricing vs the internet with quality products and a wide…read morevariety to choose from! Staff is always engaging, knowledgeable and friendly!!! Bring your business to this company! They will take great care of you!!!

I went in this place to buy a pen for a cartridge charged it for a whole day n it didn't work…read more when bought the cashier didn't give me a receipt. Needed it replaced or refunded. Forgot to take it in the next day so I bought a new one. Brought back the one that didn't work and they refused to exchange or refund me after speaking to the cashier about the problem and was told to bring it in and I did Very displeased and I will not go shop there anymore thumbs down to Ash smoke shop You get a zero puff be gone

I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

From the owner: "3 Heads Go is a new and elegant smoke shop that offers a wide variety of smoking products,…read moreincluding vapes, cigarettes, e-juice, e-liquid, various smoking devices, kratom, CBD, and many hemp products. The shop is designed to cater to all of your smoking needs and is equipped with a drive-thru for easy convenience. Whether you're a seasoned smoker or just starting out, 3 Heads Go has something for everyone. With a wide selection of products, it's the perfect place to pick up your smoking essentials."

Found this place on a whim! I stopped in and the owner is so nice. He has so much and he has a…read moreprogram for vapes, buy 9 and get the 10th free. Can't beat the prices either! I've been recommending this place to everyone I know!

very nice. took time to help me figure out flavors. very kind. very patient. prices are amazing!read more

Ok, let me start this by saying, I hate leaving reviews. Customers and employees have bad days, as…read morewell as good ones, who's to say you'll have the same experience as the person who left the review in the first place? But I felt like I needed to write this, as a thanks to the employees who helped me today. so I went into uncle Stu's on my little brothers recommendation to pick up some kratom. I knew it was going to be more expensive than what I'm used to (65 for a kilo), and it was. But the two guys who were working were super nice, even though i was prolly a little (unintentionally) rude. I asked for 40grams of their red maeng da. Dude said it would be 45, but then gave me a 5 dollar discount. That was nice enough, and I said thanks and I appreciated it. However, when I got home, and weighed the bag they gave me, it weighed out to 200g's. That's quite the hook up, and I have a feeling they did it on purpose. I foolishly said I'd never come back cause it was too expensive, but if you don't buy online like I do, I HIGHLY suggest going here. The staff is great, and as you can see, they take care of their customers, even when they're cantankerous and (unintentionally) rude like I was.

Totally cool, knowledgeable staff. Not your average smoke shop. They will assist you in every way…read more Have been going here for a year or so and always happy with product. Not to mention how neat the shop is set up. I love the them there and how they always greet you with kindness and totally professional. Will never go anywhere else. Highly recommend Uncle Stu's!

Great selection. Super friendly staff. Lots of good advice and I wood for sure return.read more

Can I give them zero stars? Went to opolska for dinner figured I'd stop in for a new posh. Good…read moregrief I have never met anyone more rude than the lady working there. All the vapes are lined up with prices next to them so I grab one that has a sign stating 19.99 rings up 29$ I was surprised and asked why if the sign says 19$ and her answer was can you read. I placed it down stated no need to be rude and that's when she verbally attacked me and stated I cursed at her which never happened. I was completely blown away at how rude she was and I'm from Chicago where rude is the language. Will never walk into that place again and no one should ever give them money. 29$ for a 20$ max vape rude and abrasive employees. Skip them and literally go anywhere else.

Today January 4th around 9:03pm i went to return two Blueberry/Raspberry vapes that were defect/…read morepurchased yesterday January 3rd, it is funny that an employee was walking out closing the door , i went close by with my car i asked to return and get new ones since i have no smoke for the night, he said come tomorrow i have to go somewhere , thats what i call totally say 0 Customer Service very unprofessional guy, they are 4 people that work there different shifts don't know their names but best people as i know them outside shop too, but this guy has 0 Customer Service , this is not Japan to close on time or you can but you are by the door so make customers happy I won't return the defects ones i will not shop there anymore until an apology All the best

Excellent customer service. I was looking to purchase a refillable vape for the first time and he…read morewas very helpful trying to find something I was 100 percent satisfied with . I really appreciated the staffs customer service and being patient with trying to find the right one

These bums dumb as hell called them at 10 because it says 12Am online and and they answer the phone…read moreon some BS calling me stupid then they called me back on a blocked number trying to harass me so I went to the vape shop and they never came outside PUSSIES !

Amazing. Quick response. Very helpful. Very organized business. Super reliable. Rabeel is…read moreamazinggggggg.

Super sleek shop!…read more Lots of juice. The owner is super nice. Talkative and friendly. There is tasting at this location. The juices are decently priced. The interior of the store is really sharp for someone only being open for 3 or 4 months! They have a high inventory which is impressive again for a new shop. Usually you go to stores and they sell out of the 1 or 2 mods or tanks but this guy has quite a few of each. Always impressive for a new shop. They also use the FiveStars app for rewards. Stop in! The owner is chatty and will definitely be helpful if you're new to the vape industry.

With so many vape shops in the area, it was nice to find this one. The store was very clean and…read moremodern. Knowledgeable staff, solid variety and the customer service was way above average. Highly recommended.

Came in for some CBD oil. Good value, variety, and knowledgeable staff. Staff was able to walk us…read morethrough the different oils, and even edible options for CDB. They had a variety of vape pens and vape juices. I didn't see any hooka, cigarette, or similar tobacco products. I'm not interested in those, so I wasn't seeking them out. Parking can be a bit limited since it is just street parking so heads up.

Love this Place!!! Come here all the time. Everyone I have told of this place feel the same!!…read moreThe owner Dean is Great. Always nice to see him. He knows his stuff!! I have been to may Vape Shops and this By Far is The Best!!!!