I usually like coming in this shop except for one person who works there who is always on their…read morephone . Trying to get you out of there. So today I got charged $12 for a deal of $1 for 3 insense......I got 6x..... so it should have cost me $2......he ripped me off $10....but otherwise ....I haven't been there in months. But i have to go back because I have 1,091 points w Fivestar (app). That's $1,091 dollars worth of points. There is a really nice good worker there, who is tall and will always give u the best recommendations. He has blonde hair about 6"4, he is the best worker I've ever dealt with at any vape shop. I jus hope I can get some money back for the other worker ripping me off multiple times.

This is one of the 2 greatest vape, CBD, and NO kratom shop! I suggest you guys get it. But, the…read morestaff are the nicest, most helpful employees I've ever seen at a vape shop. I have one favorite employee and he always helps me out if I need help with my tank or battery, always gives me the best product for the money I have at the time. I try to go in at least twice a week.love this place!!!!!

They have a good selection of various product. Customer reps are friendly and helpful always.read more

Every time I come here I get sold a defective pen. And you'll know they are defective because a cap…read morewon't be on it but they will still tell you it's fine, we'll no it's not. Am I smoking a used pen that doesn't work or what? I don't trust coming here anymore.

If you come in here enjoy the employees will know by face not name. But this is a very nice and…read moreclean vape shop. The workers are super friendly and knowledgeable about what there selling for the most part. I don't smoke but my friend do and I learned a few things... but smoking is just not for me. From what I'm told and reached prices are reasonably fair

Great business and good prices, Dave is great and they have real stuff not fake from China! Shop…read morehere for all your smokes and stuff

I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

From the owner: "3 Heads Go is a new and elegant smoke shop that offers a wide variety of smoking products,…read moreincluding vapes, cigarettes, e-juice, e-liquid, various smoking devices, kratom, CBD, and many hemp products. The shop is designed to cater to all of your smoking needs and is equipped with a drive-thru for easy convenience. Whether you're a seasoned smoker or just starting out, 3 Heads Go has something for everyone. With a wide selection of products, it's the perfect place to pick up your smoking essentials."

Great selection. Super friendly staff. Lots of good advice and I wood for sure return.read more

Can I give them zero stars? Went to opolska for dinner figured I'd stop in for a new posh. Good…read moregrief I have never met anyone more rude than the lady working there. All the vapes are lined up with prices next to them so I grab one that has a sign stating 19.99 rings up 29$ I was surprised and asked why if the sign says 19$ and her answer was can you read. I placed it down stated no need to be rude and that's when she verbally attacked me and stated I cursed at her which never happened. I was completely blown away at how rude she was and I'm from Chicago where rude is the language. Will never walk into that place again and no one should ever give them money. 29$ for a 20$ max vape rude and abrasive employees. Skip them and literally go anywhere else.

Vape shops have been popping up like wildfires all over the place, but this is the only one I'll…read moreactually visit with a smile on my face. Last year when my hubs quit smoking cigarettes and switched to vaping, we started visiting all of the local shops. Speaking candidly, I've been less than impressed with most of the options along the way. Things changed when we stopped at Vape N' Glass. First, it's clean. I don't mind visiting here at all and I will actually will go inside beyond just the initial visit. I'm all about the small business owner, but have often noticed a lack of care toward the customer at a lot of the local shops. Not here...these cats are really friendly and so helpful. Their knowledge and actually sharing it with us has helped save us time, money and aggravation. They don't stick their nose up in the air at you here. They understand the importance of a superior customer experience and I would say that they work hard to deliver. Selection. They've got it. From juice to glass, they've got some great options and plenty to choose from. Overall, I'm glad we found Vape N' Glass and expect that we will keep visiting regularly as I can't think of one reason that we shouldn't.

CUSTOMER SERVICE here sucks. The sales associates do not know their own product. As a person of…read morecolor with cancer, it was extremely discouraging to have sales associates, ignore me while they spent 20 minutes helping a non person of color customer in the parking lot. They also helped other nonwhite customers in the store before me. That's extremely shady. It's excusable. I I was in so much pain and only wanted relief. I left the store in tears. I'm filing a complaint with the BBB.

I've been shopping online with this company for over a year now, every month purchases. NEVER had…read moreany problems. Love this place, best deals and best tasting juice. Yes I've tri ed many others but nothing compares. Thanks guys for your professionalism and great products! Samzway

The only place I will buy from. Shipping is free! I have been ordering from these guys for 5 years…read more Once in awhile I'll try juice at other places and end up not liking the other brand. I end up throwing that brand away and coming back to Chi-Town Vapers. Love getting the extra flavoring!!! I've never been to the actual business but I'm headed to Chicago this weekend and I'm going to stop by and visit with the people that I have only talked to or emailed. They have always been very friendly and accommodating!!

Be weary of your purchases, they do not exchange anything that has been used whether it's defective…read moreor not. You're only choice is to persue the manufacturer who at best send you the same product and hopefully it works properly. I bought a replacement tank that apparently is known to leak through the air intake. Maybe the business was unaware or forgot but they still order it and sell it after various reports of the same issue. Thats my problem with the situation. Don't sell products that are of lesser quality as if they were good. The exchange policy is clear but dont sabotage my buying choices with crap options. Know your products and sell the best. I dont mind paying for what i want.

Crooks! They sell broken devices and then offer to fix it, but then don't even follow through. I…read morebought a product from them and the guy offered to charge it while I ran errands next door. After my errands, I went to pick it up and the man said "for some reason it is not leaking." I asked for a refund or an exchange for a new product and he refused both, saying he could fix it. Why would I want a broken product that will only need to be fixed time and again? I said fine, if my only option is for you to fix it, then fix it. He couldn't figure out why it was leaking and just handed me the broken product out. Don't do business with these people. If you must, then use credit instead of cash so you dispute the charges if they try to sell you broken products.

They used to be inexpensive enough for me to make the trip from Hoffman Estates, but they cost…read moreclose to Cook County prices now, so I'm looking around for a place that's better priced. My sister-in-law goes to a place in Addison where she gets them for$20 cheaper per carton. That's a $40 savings when I go for cigarettes. That's huge. So, they're losing me soon due to their prices going up out of proportion to DuPage's usual prices.

I got denied from buying from here with my valid Illinois license. He scanned it and everything but…read morewas still denied because it looked "weird" i guess it being in wallet for four years didn't give it enough of an authentic look. In my mid twenties and was never questioned before this. Clearly they have no idea what to look for. Don't buy from here even if you have a valid ID because they clearly don't want your business.