Friendly and helpful. The receptionist, the salesman, the finance person, and the service people…read morewere all 5 star!

Dealer operates in a way that they "show you a good price" and keep marking it down. Then they get…read morethe salespeople to say phrases like "we're not making any money on this deal, its below Wholesale" "This is marked down so far, we're actually losing money!" Only to wait until you get approved through the financing lock in your deposit and use a Buy & Sell on interest rate method. You might get approved for a lower rate, but they won't tell you and try and markup the interest rate on the back end. 2% to 4%. Meanwhile they'll tell you what a great rate they you got. Once your Deposit is locked in, they will use it as an extortion tool to force you to move forward or forfeit. It has nothing to do with holding the vehicle before "someone else buys it" - False scarcity mindset tactic. Also fear of loss of method. Additionally, they will also use extremely unethical high-pressure tactics to force you into an extended warranty for your coach. Even if you Decline it 4 times, they keep dropping the price of the warranty to give you a "Great Deal" on the warranty and show you service records of how much this will cost you if you don't do it creating a forced fear tactic and feeling on win closing tool. If you're someone that doesn't like games don't stop at this dealership. Also; Don't use their financing, go to your own bank or credit union before moving forward with their purchase or giving them a dollar. You'll get a better rate, no backend 1990s haggling sales methods. If you ask what the rates on they will say "only way to know is get approved, they have so many factors" - No just call you bank and ask for a Current Rate Sheet. Go into your bank, credit union whoever and ask for a Current Rate Sheet with the Tier'd credit on it and compare it to the rates the dealership is offering. Clearly this company is all about marking up the points on financing and making as much money as possible on the warranty meanwhile promising you they're family owned and they'll do the best they can. They probably also have a substantial dealer hold back on the price or get a manufacturer rebate. Don't believe the "We're losing money on this" tactics. There is no money made on the front end; Everything is made on the back-end financing room of these coaches. Tools needed when shopping coaches; Compare units to local shops RV Trader or Facebook Market the Exact model/Features. Call your local bank or credit union for a Rate Sheet Don't buy Same day, classic sales where you leave and they drop the price or rate or add the "Extras" Don't let them Extort you with the Deposit.

Bought a new truck and needed toe downs and a battery isolator installed to enable the loading of a…read moretruck camper. Called and asked for the products and install for the next day. Mike had the parts and was able to get me in. The install was perfect, the time to completion was just a few hours, and the price was reasonable. I always like to give my $$ to the little guys vs the large operations. This is a great place to have your RV, trailer, or camper repaired. Highly recommended.

I booked an appointment to get my rv generator repaired. they were booked out a month in advance…read more my appointment date came and I dropped my motorhome off. they had a sign on the counter which stated that there hourly rates is $189 with a minimum charge of one hour. I decided take my unit back home and fix it myself.

We purchased our 5th wheel from Appleway in August. The staff was professional, informative, and…read moremost helpful as we were transitioning from a Class A to a 5th wheel and had a number of questions. All requests were handled immediately including calling back the same day with and answer and a resolution not a process. We don't write recommendations, however, our experience was the best we have ever had in buying a big ticket item. If I could give them a 10 out of 5 stars I would!

This is the worst business ever. No communication between customer and business. Nothing was…read morefixed correctly. They took a full year trying to run the warranty out. The original paperwork came with 2 copies one for brand new rv and one that says used as is. Well guess what after paying 90,000 cash the used as is was delivered. Has been nothing but a nightmare with this business for a full year.

Stan was great to work with. Very knowledgeable in the RV field. I have a 94 Winnebago that was…read morehaving 12V issues. After discussing the issues with Stan we were able to set up an appointment 2 days later. I was allowing 2 hours with the budget I was working with. Stan agreed he could work with that. Stan showed up on time and after asking a few more questions flip a couple switches and doing a few tests it was all finished within 30 minutes. Not only did he fix the problem he gave me a lot of usefull info. In the end he charged me a fraction of what I was expecting. I rather not give the price here cuz I don't want to put Stan at a disadvantage.

Troubleshot and fixed electrical issue. Excellent!!! Professional, courteous, timely and VERY…read moreknowledgeable

We had an issue with a leak in the roof of our Super-C and brought into Bobby Combs because we have…read morepreviously done business with them. After the roof was gone over and any possible problem spots were addressed I came to pick up the RV. When I drove it out I discovered it was still leaking after a heavy rainstorm. I turned around and went back. They accepted it back into the shop with no problems. After a week or two I was called that the RV was ready. When I arrived they surmised the leak was caused by a bolt or rivet had backed out near the front of the awning allowing water in. After fixing the issue I brought it home and had no other issues throughout the winter. Until I can get my shop finished it unfortunately is outside in the weather. I'm confident they spotted the issue and fived it properly. After all of this said I wanted to address their entire staff that I dealt with. All of them were very professional and genuinely seems to care about the issue I was having. I could tell the manager and tech(s) were a bit frustrated at not locating the leak initially. It is a rare day anymore when you come across a business that has genuine empathy for a customer and does everything possible to fix the issue. I cannot express how much I appreciate this business and it's employees. I have numerous friends with RV's of various sorts and openly recommend these folks in Hayden should they run into issues. Well done guys!

This group of people is amazing! We were searching all over for days for a 5th wheel. They were the…read moreonly dealer around who had exactly what we needed. They had us out the door in about 2.5 hours with all the papers completed and hitch installed etc! Randy and Jeff and Quinton were super friendly and helpful. Highly recommend this place for your RV needs. Dog friendly also!

I'll say this out loud first. I am probably the most inept regarding auto talk…read more Went to Spalding to find a part for my daughter's car and expecting the reaction from auto savvy personal. However Pavel who assisted us was incredibly approachable and friendly. He actually took the time to provide exceptional advice. I appreciated his customer service and I can only wish that many other customer facing folks could understand how far that could take you. Thank you Pavel!

Visited domestic and foreign yards on 10/4/25, having reserved a G8 rear seat assembly for one of…read moremy cars. Parts were pulled and waiting as promised, and for a good price. This matters a lot when you drive 4.5hrs to get rare parts! Friendly staff and clean overall. I tried my luck with their foreign yard for my Honda Pilot and managed to score a tiny trim piece. They let me have it free of charge. Much appreciated!

John helped us pick out the perfect cover for our new pickup. Very knowledgeable with products…read more Great quality service and products. Will definitely come back!

Too limited of inventory in this satellite store I was looking for two items and they couldn't…read moreoffer either one without extended service

These guys are the absolute best…read more We had an older 40' class A (I quickly learned that A stands for aggravation) coach and after spending $$$$$ at a large well known dealership/repair center things still weren't working properly. Repairs we paid for were shoddily done or not done at all It was a happy day when we stumbled onto R&L. Adam in the service department is AMAZING, honest, more than fair, doesn't take shortcuts, does great work and tells it like it is. The thing I really appreciated is he didn't bad mouth the other shop's work and lack thereof, he just explained how and why he would fix what was going on. In a short period of time he had everything safe and working as it should. . When we made the decision to go with a vintage travel trailer we sold the coach knowing that it was safe and in good working order. So now we're back for round two with a vintage travel trailer. I'm thrilled with the suggestions made and the work being done. I highly recommend R&L RV's.

We were looking for a nice rv to live in for the next 6mo while our house is being built(yay…read moreright?) so we had a smaller budget but needed something spacious enough for two adults and two dogs. We searched high and low online and decided to go to a dealer. So we stumbled upon R and L rv, and Craig showed us at least 8 rv's that were within our price range and we found the one! Upon buying it they did a lengthy inspection of it, fix the minor things, cleaned it fabulously! Would have earned 5 stars but after leaving their place we noticed one of the taillights is out...