My earlier complaint was that I emailed them 2 to 3 weeks in advance to say I'd be in town the week of May 25th, but I got no reply. So, I wasted my gas on a trip from where I was staying to the valley to learn about something they could've responded to in my email. In hindsight, maybe I should've called, but they seemed such a professional outfit that an email would've sufficed from them read more

Too limited of inventory in this satellite store I was looking for two items and they couldn't offer either one without extended service

They did a flawless job on a bed liner for my 35 year old pickup, much better than I expected and at a reasonable cost, less than the other quotes I had. Highly recommended! read more

This truck shop offers a lot of upgrades to your truck. I've had two truck upgrades and the work exceeded my expectations.

Disappointed to say the least. The older guy that works at custom Truck doesn't like questions and is condescending. We spent well over 5000.00 for a new canopy, spray bed liner and running boards. Spray liner- they said they don't do prep work before spraying. What? We sanded the bed and washed it with acetone before taking it in. But the kicker- no communication. We picked up the truck after canopy install. They handed us the keys and said thanks for coming in. Didn't tell us any care instructions or show us anything about the cargo light. The wiring is not tucked away and secure. Its tight and in the way. It is in an area where it will get caught on something and ripped out. Well let me tell you. There was bird crap on it which will ruin paint. When my husband asked about it they were rude and said you can't wash it. Don't touch it was anything. When we asked for how long they couldn't tell us. What? They had to look it up. YOU CANT WASH IT (unless touch-less) for 90 days!! "They don't Normally get these kind of questions" THIS IS BASIC INFORMATION EVERY CUSTOMER SHOUKD BE TOLD!!! We were not impressed and we will not be returning. read more

John helped us pick out the perfect cover for our new pickup. Very knowledgeable with products. Great quality service and products. Will definitely come back! read more

Good experiences at Custom Truck. They installed a topper for me and were quick to fix a few minor issues that arose years down the road. They stand behind their service and products. read more

I purchased a LEER truck cap six years ago from them, had a problem with the interior light and power outlet. They were very helpful over the phone and found and fixed the problem quickly when I brought it in. Thank you! read more

The mark of any business is not how they deal with the perfect sale, but how they deal with issues after the sale. Thank you Custom Truck for standing by you products and services, as well as your customer to make sure everything is right. It is very much appreciated and will be remembered when my next purchase comes around read more

I have purchased all my accessories from Custom Truck for several pickups. Reliable source for quality parts and installation. The whole team is vary knowledgeable and easy to work with. read more

Got a new truck, needed a bed liner so again I attempted to give custom truck my business, and again I was met with the same exact condescending know it all salesman I had the misfortune of dealing with last time. Always with the short snippy and borderline argumentative responses to simple questions. They apparently know more about each and every truck out there than you possibly could -you ignorant swine-. If I hadn't gotten a groupon for a gift I would have never set foot back in there. As it stands now I certainly will not. Again the work of the shop seems to be top notch but the salesman need a little training on how to treat their customers. The attitude is the worst part, I was planning on purchasing many other accessories for my new truck but apparently my brand new truck did not meet their definition of cool so I didn't deserve any type of service whatsoever. Lucky for me the internet sells everything they do for lower prices! They missed out on $5k worth of sales. Sucks for them! Don't judge a book by its cover, and just because a truck comes in stock doesn't mean it's going to stay that way. read more

Custom Truck - A "non-Custom Truck" - Auto Parts & Supplies Near Me - Spokane Valley, Washington

Excellent business and very helpful staff made sure I had everything I needed. Would recommend to anyone looking for truck accessories.

Very knowledgeable, quick service, and friendly. Highly recommend this place for any accessory needs.

These guys are awesome. John is knowledgeable, friendly, and professional. They put a shell camper on my husbands truck, and a rack on my Jeep. They are FAST, and keep u informed of progress made. Usually they need less time than you're quoted. We're VERY impressed and recommend them without hesitation. The guys in the back ROCK. thank you ALL read more

Great customer service, go out of their way to make sure you're getting just what you're looking for. very friendly and service dept always does an excellent quality job. Drive a 2011 ford f150 platinum, the've installed custom headlights, taillights, driving lights, bed rug, and installed and had painted my Leer tonneau cover, mud guards mats etc. if they don't have it they find it... Never had any problems other than bulb burn out and they jump right on it, eager to get it handled! Would definitely recommend! read more

Can't say enough good things about this place. Called for a quote got an appointment for 8am the next day. They did a spray in bed liner and got a call at 11am that it was done. Beautiful, just a beautiful job. Thanks read more

Kevin at Custom Truck has been great helping us with an inbed fuel/gas tank and canopy for our truck, we had a spray on bed liner done earlier. We will send our family and friends to him as their customer service is outstanding. Thanks so much ! read more

This was not my first service I received from Custom Truck. Previously, I had what I would consider professional service by trained/knowledgable personnel. Therefore, I decided to return and have tube running boards attached to my jeep. Not only did they attach the running boards securely but also replaced 4 missing screws on the lower body panel on each side of the vehicle. This was done without my asking them to install the missing fasteners. I call this good service and going beyond the norm. It brought me back for additional add ons. The safety factors involved are of the upmost importance to me and are considered prior to installation of work that's done on my vehicles. read more