Too limited of inventory in this satellite store I was looking for two items and they couldn't…read moreoffer either one without extended service

My earlier complaint was that I emailed them 2 to 3 weeks in advance to say I'd be in town the week…read moreof May 25th, but I got no reply. So, I wasted my gas on a trip from where I was staying to the valley to learn about something they could've responded to in my email. In hindsight, maybe I should've called, but they seemed such a professional outfit that an email would've sufficed from them

Got a custom match for our car and it is perfect. Paint got stuck in bottom part of can and they…read morereplaced it.

These are the people to see if you find yourself needing anything involving automotive refinishing…read more Great service, friendly staff, and they do custom color matching. I've been a finishes contractor since the 1980's, and their store reminds me of the old days when unusual requests were met with enthusiasm and talent. Five stars and then some!

Couldn't say enough good things about these guys! Called them to set up an appointment for a rear…read moreaxle seal. Ky was helpful and helped me figure out the best day for the repair. My rig was in and out of the shop within one day and we were out rolling again. Ky is a very cool dude, we had great conversation, the repair was priced correctly and was done speedy! 10/10 would recommend this shop! Thank you guys!!!

These guys are amazing, I would recommend them 100% if you are looking to upgrade your vehicle…read more I'm so happy with the lift on my Jeep, and will be returning to support this small local business. Thank you Jeff and Kai for going above and beyond!

We are very happy with the product and the professionalism of Titan Trucks…read more We had a truck bed cover installed on our truck they did a fantastic job it looks great. They treated us with respect and finished the job in a reasonable amount of time.

Overpriced for service. They charge a prescripted 2 hours for something that could only take 45…read moreminutes at the most. Also $50 for 2 quarts of hydraulic fluid is excessive.

Website is horrible, wouldn't show any location in the Spokane Valley! Locating parts was ALMOST…read morepulling teeth

Do not buy anything from these guys as they do not return, warranty or exchange ANYTHING!!! even if…read moreit's the next day and you have your receipt and the item is faulty!! The store on Pines in Spokane Valley has an extra bonus in that they have a mentally unstable employee named Amber who will freak out on you, throw stuff at you. grab your receipt and throw it on the floor. when you tell her that she WILL give you back your receipt, she will tell you that she feels threatened and call the cops on you, keep in mind you have already been yelled at, a acused of using the item as needed then trying to return it, had an item off the counter thrown at you and had her wad your receipt up and throw it on the floor on her side of the counter. the coos showed up, 2 of the Valleys finest. another employee came out and told the police that Amber does this to customers and that she was out of line. one of the officers went into the store to try to reason with miss Hurd, I mean Amber. she yelled at him also. Do not buy anything from Advanced Auto Parts!!!!!!! We are stuck with a $117 faulty part that does not work. I'm not sure why Amber is allowed to treat customers this way. Not sure if it's a drug issue, mental condition or if she just enjoys treating people this way

Let me start by saying I am a frequent flier at my local O'Reilly's and have been to numerous…read morestores over at least 3 states over the years... I have never and I mean NEVER had such a pleasant experience at any auto parts store as I did with Nick at this location. He greeted me when I walked in and asked if I had an account at checkout -- I let him know that I did have a commercial one, but it's from another state and I probably wouldn't save anything on what I was getting anyways so not to worry about it. He insisted it wasn't a problem to at least double check, and in 2 seconds he had my account pulled up and ported in!!! I almost wanted to ask him to do it again but slower and show me because this has been such an issue at other stores, to the point I had to walk out since they couldn't load it, or accused me of lying that it could be ported to stores in other states. As a woman I also dread auto parts store interactions for other reasons, but Nick made me feel so welcome and we even chatted after he finished the transaction. Nick has earned this location a lifetime patron for whenever I am even remotely in the area!!

At a time where there is so much financial insecurity, an unexpected car repair shouldn't break…read morethe bank and thank goodness these wonderful people had the part we needed in stock and at a great price too!!

Naturally you pay a little more at NAPA for quality parts, but I don't care. Their customer service…read morehas anyone else in town beat all to hell. Called almost everywhere I could think of today looking for a particular part and everybody else acted like I was interrupting whatever it was they were doing instead of treating me like a potential customer. Just plain rude!

I bought a battery for my car with a five year warranty. It failed the next year…read more I got a free replacement, but it also failed in a year. No warranty. Please don't buy garbage from this company.

Jack sucks he was the worst Was rude disrespectful didn't…read moreeven like my duck unhelpful

The counter girl can never find any parts i pre orderd and paid for, and then she has an attitude…read moreabout it "Its not our fault" she says rudely to my face!!!!!! Horrible store!!!!