Well once again On My Way Towing was there for me again. I had a wheel cylinder go out on the side…read moreof the road in Cocolalla and gave OMW a call. Quick to answer, no answering machine and leave a message like a lot of the other companies. Rachel answered and told Seth will be on his way right now. Seth arrived, pulls my driveline to avoid any damage and takes me home. All said and done from break down and call to home, 2 hours and 27 minutes. They are 30 miles from where I was and I live 30 miles from where I live. The price was a 1/4 of the big companies and Rachel still tried to work with me. This company is by far the most genuine, honest, fair and hard working family owned business around and that is refreshing in today's society. Do yourself a favor and put this number in your phone and get rid of any other towing company, OMW can handle all your needs!!

Quick, efficient service with great overall customer care. Sean was especially friendly,…read moreprofessional, and made the whole experience smooth and stress-free. Everything was handled promptly, and communication was clear from start to finish. I truly appreciated the excellent service and would highly recommend them to anyone

they seriously helped me out today when I was in a massive jam. I mean- two popped tires and stuck…read moreon the side of the road? insane! utterly insane. the woman in the phone was so sweet and patient and the gent that came to help me was genuinely so funny it calmed me enough to stop my on and off crying mess and to put my big girl pants on and finish figuring out what I needed to do.

The first tow company never showed up. Waited 3 hours. Called big Jim's and Josh was there in 45…read moreminutes. Very professional, took care not to damage my truck or transmission. Made the extra effort to get me to the service center in time to get my truck fixed today so I could get home. Made a crappy day end well. Thank you

I got a flat tire thanks to Spokane potholes. I called various tow truck companies but no one…read moreanswered their phones. Tip Top Towing was the only ones who answered the call. Top Top Towing helped me get my car to a tire shop as it was almost midnight and they even gave me a ride to the casino so I had a place to sit and wait for the tire shop to open which was about an seven hour wait. Thank you Tip Top Towing for the help I needed. I recommend them for help if you need it.

I needed a tow and James the driver was super friendly and personable. He had to maneuver the tow…read moretruck a few times to be able to hook up to my car, which was in a very difficult spot to hook up and he handled it like a champ! I was very impressed. The dispatch time I was given was three hours late however. With that being said, I would suggest the company just improves on their communication with the customer if a driver runs into a problem on another job and is running late. But James and the service once he arrived was awesome. I will definitely be using them again when I need a tow.

Prompt thorough reception by kind Jade When mishap changed…read moreplans we made A flat needed a tow The driver a pro Great overall value for the price we paid Our new driver in the house experienced her first flat tire and this desperate dad decided to trust Yelp and contact this company for the first time. Jade was incredibly warm and understanding, her great interpersonal skills helping calm an anxious situation. She and the driver are consummate professionals handling their jobs in an efficient timely fashion allowing me to attend to our kid who was in need of emotional support after being shaken by the incident. The value of their service is so good that I'll store the phone number in the event it might be needed in the future.

Excellent service, reasonable price and a very fast response. We really appreciate the help! Turned…read morethe night around for us.

I had to replace my rear license plate and the bolts were rusted into rivnuts. I could not break…read morethem loose. I stopped at Body by Scotty and Keith said that they would take a look at it. He wrote it up, and took me to work. They were able to work their magic and replaced the rivnuts/bolts, and put my plate on. Excellent work! They went above and beyond to take care of me and my car. Extremely happy with their repair and helpfulness.

I had some fairly significant damage to front end of Toyota Sequoia…read more Jacob was quick w/estimate, helped arrange a rental which could be picked up /dropped off at their shop. Vehicle was in the shop before the end of the week, had the front end completed within the time frame he initially gave me. The shop did an excellent job, this 2011 looks new! Jacob and staff were very organized, worked as a team, and helpful through a stressful situation for me. I'd return in a heartbeat for any body work - highly recommend !

My car broke down, and I called B & B based partially on their one (only) good Yelp review. They…read moregave me a reasonable quote and said they would be there in 30 minutes. The truck arrived right on time. The driver, Devin, was very courteous and efficient. He was super conscientious about hooking up the car, making sure that nothing was damaged. The drive was uneventful, right to my door, right on time, and the actual price was bang-on with the quote. I would hire B & B again for my towing needs.

Called on a Friday at 7:30 pm because I was stuck in the mud. Customer phone service was excellent,…read moretruck arrived within 20 minutes, and the man who pulled me out was friendly, calm and helped me to feel better about a tense situation. He seemed to know exactly what to do and got me out in less than 2 minutes. I would not hesitate to recommend them to others and would call them again should the need arise, although I hope it doesn't :^)

Another five star review! These are real btw…read more My pickup broke down Sunday morning. Boo. Amity answered the phone, got my location and arranged a tow to their shop in Cheney. The tenor and helpfulness of the Amity people made a crummy situation very easy. The next day (Monday) I drove to Amity to take all my camping stuff out of the pickup. I expected it would take a week to diagnose and repair the pickup but NO, I arrived on Monday and Amity had already diagnosed and repaired my pickup. This was the most relaxing catastrophe I have ever had. Five stars.

DO NOT USE!!!The woman that answered the phone was the worst and hid behind her keyboard to send a…read morerude text to me and refused to answer my calls when I tried calling her back. On 01-15-24 I needed a tow. AAA advised me that Amity would be coming. There was a misunderstanding between AAA and Amity, which was discovered after a male from Amity called me, so the service was cancelled. (I needed a tow not a jump.) I called AAA back to start another tow. While doing so the male from Amity called. I told him the request was cancelled and it was fine. He was nice. AAA texted me another tow was coming and called to tell me it was Amity again. I thought, perfect, use someone local and support small business. I called the male again just to make sure everyone was on the same page. He assured me that I would be taken care of and apologized for the delay. He went on to say there were three tows before me and that another employee called out today because, "They worked too hard the day before". This should have been the first red flag, talking bad about your employees. I commented, "He's the man", as in getting the job done. He replied that he didn't know about that because, "He doesn't wear the pants in the family. She's in the office". Ouch another red flag. I asked if I needed to call the office to make sure everything was confirmed. He told me no and assured me everything was good. AAA text advised the Amity tow would arrive by 2:05pm. After 3:00pm, I called the office and a woman answered the phone. I told her who I was and wanted to make sure they were still able to get my vehicle before closing. She told me they weren't coming. I was shocked! I questioned her. She told me it was cancelled this morning. I tried to tell her the tow was called again. She proceeded to tell me that she told AAA they couldn't do it because they were too busy. Frustrated and in a hurry I said goodbye and hung up. I immediately received a text from Amity saying, "If you were nicer, I could have tried to help you. Fix your attitude". I tried calling back three times, but she blocked my call. I tried calling the male and he wouldn't answer. I returned a text, "Real nice. Whoever took my call, said you were coming. Shame on you". I will never use your business and I'll be sure to tell everyone I know how horrible you are, including AAA.

Great experience - timely, professional, and great communication. Appreciated the quick help when…read moremy Jeep wouldn't start!

Super professional! I got a call back quickly. Randy was so friendly, and extremely professional…read more Highly recommend. Thank you BRT Towing!