This is the ONLY company you need to call for your towing needs! We bought a 40' shipping container and needed it moved. We called shipping container companies, several towing companies and we even called some crane outfits as all the companies said they were not able to put the unit where we wanted it on our lot so we were going to have to have it towed and dropped and then have a crane move it into place and that isn't cheap. My husband called Reliable towing and they said they would have a driver come out and check out our property and where we wanted the container. No one else offered to come out, they looked at the site from online technology, but this company offered to come out and physically look. John came out and due to their specialized trailer that can shrink and what turns out to be his AMAZING driving skills he said he could put it where we wanted it! They were good about staying in touch with us when their other job ran over on the day of the move. The driver, John, did everything he said he would and even more. He went above and beyond in soooo many ways. To top off all of this outstanding service Reliable had the best quote for the tow job! Do yourself a favor and call these guys and schedule any towing job you have!!! read more

Giant shout out to Rocky at Reliable Towing! I was amazed by his honesty, kindness, excellent customer service and great sense of humor. He took a look at my daughters car first to see if it was something simple on the off chance he could get her back on the road without having to tow her back to Colfax. No luck there, so off we go. We're tooling along and see him pull to the side which was a little nerve wracking. Turns out he was helping another driver not lose some of his load. (What a guy!) Somewhere along the way something happened to the driveline on our car and he had to stop again and put it on a dolly. He caught up to us in Colfax and popped out of the truck to let us know what happened. I could see clear as day he felt absolutely terrible about it. Mind you this is an old car that had its best days about 10 years ago. He was so apologetic and felt so bad about the damage, he assured us they would take care of the fix. Amazing! (We don't even know that it was caused by the tow) As a Customer Service Manager I love when I can give a shout out for service over and above! You don't often meet people like this guy anymore. Thank you Rocky - you're the best! read more

Reliable Towings' professionalism and incredibly expedient service response exceeded far above and beyond expectation. When I recently had to request roadside assistance from my insurance company, they informed me that it could possibly take up to 2 hours for a tow truck to arrive because they would have to enlist an outside tow service. However, within 10 minutes of making the request, reliable Rocky was already at my location working to get both myself and my vehicle off the side of the road and towed to the mechanics shop I'd chosen. Faced with being stranded for 2 hours, I couldn't be more thankful that the "outside tow service" was Reliable Towing of Spokane. My service provider/tow truck operator, Rocky, contributed knowledgeable information about possible causes for my vehicle troubles while graciously addressing any concerns or questions I had. During his thorough inspection, Rocky displayed outstanding professionalism and expertise, while always maintaining a welcoming smile and positive attitude. I would recommend Reliable Towing for any roadside trouble you have or may incur in the future. It will certainly be the first number on my list. read more

I have a really big sprinter van (21 feet long, 11.5 feet tall with roof rack) and it broke down on a steep hill, and I had to emergency park it in a small parking lot, on the hill. I thought I was screwed. How would anyone tow this beast, from this tight spot? I contacted Reliable Towing and was surprised when they said it would be no big deal. And TBH, it was no big deal. Austin showed up in a very timely fashion, was a super rad guy, and had that baby on the truck in no time. Rolled out of that small lot on a steep hill with my pride and joy secured to a huge tow truck and got outta there quickly and safely. I'm keeping Austin's number in the van for anything that comes up in the future. 10/10 would use again. But hopefully I don't have to. read more

While our visit in Spoken, WA, we have stayed at Airbnb at South Hill. When we arrived we found out that our hosts were out of town. It was dark pitch outside, the lights are not working in the drive either in the backyard. Plus, the host left very unclear directions in regards to a parking situation. Because it was so dark outside we did not realize that The driveway had a stip and muddy slope after a few days of rain. When we pull into the driveway the car slid to the ditch and stuck in the mud. After a few tries getting a car from the mud, we decided to call a towing company to pull our rental car. Very nice guys showed up and did an amazing job! We returned the car without any problems. read more

Needed my car moved from a repair shop to the dealership, called the day before to schedule it and they were right on time. Scott was incredibly helpful, communicative and quick to get to work. Since it was a drop off he offered to put my keys in the night drop box and leave my info with the dealership. No hassle at all, I was good to go less than ten minutes after my appointment time. Especially with the tow company I'd called before this one giving me a quote almost $100 pricier, it was a big relief to not have to worry about anything...aaand to not have to stand out in the cold :) Big thanks to Scott; I'm glad I went with this place instead of my initial choice. Definitely recommend! read more

I recommend using Reliable Towing. When I couldn't get my car to start I called them to tow my car to the mechanic. I was told that it would probably be about an hour but it was a lot faster! Mike got to my apartment and after we talked for a few minutes he asked me if I wanted him to jump the car instead of towing it because it would save me money. I was stunned that he could do that but I said yes. I didn't know that was a service that I could ask for! It worked! I was happy to save some money and now I could drive it to the shop myself. He didn't have to tell me that he could jump my car but he did. That's awesome in my opinion and I will be using their services in the future! read more

I had a dead battery and the hood release on the truck wouldn't work. So I couldn't jump the battery because I couldn't get to it. I had to call a tow truck to get the truck towed to a body shop so they could fix the hood release. Rocky showed up from Reliable Towing and said he thinks he could get that hood open. He got the hood open and jumped my battery to start the truck so I didn't need a costly tow! i drove the vehicle to body shop to get release fixed. Rocky not only jumped the battery but also cleaned the corrosion off the battery terminals. He was prompt, courteous, good natured. If I ever need emergency service, I'm calling Reliable Towing! read more

Courteous, knowledgeable, efficient, helpful - these just begin to describe the excellent service received from Branden on 26 Dec 2019. He expertly analyzed the problem, clearly explained the issue, and proposed a solution to start my vehicle. Not content with one attempt, he tried a variety of connection configurations to jumpstart my vehicle. His persistence was successful and the vehicle started. He then recommended subsequent actions saving me time and money. If I am ever in need of road service or towing in the future and I contact the AAA dispatcher, I will request Reliable Towing and if possible, specifically request Branden. read more

Let me educate some of y'all. These guys are freaking awesome I personally dealt with Matt, amazing response time, these guys could probably run the NFL Combine and set some records, keeping you updated better than Donald Trump's Twitter feed. Matt was extremely kind and understanding of your situation (more than likely trained by the pope to be this kind) personally have dealt with companies that could give a rats a** about your car. Matt treated the vehicle like it was his own. Seriously good guy to just have a chat. Can hold a conversation better than someone on tinder. USE THESE GUYS IF YOU NEED A TOW read more

As a dad, who's daughter lives 7 hours away, I always worry about safety and keeping her car going. Last week her car wouldn't start so AAA sent out 'Ricky' from Reliable Towing, Spokane. He was tasked with towing her car to a repair shop, but instead, he took the extra time to look the car over-- and maybe see what the problem might be. Well, thank you Rocky, for going beyond the norm. He discovered that the battery cables had merely come loose, tightened them up, moved my daughters car to a safer parking place, then was on his way to the next rescue. "Kudos to you, Rocky, from a concerned dad!" read more

An Amazon delivery truck was stuck in the mud in one of my fields as it tried to turn around to back up to my shop. The truck was buried up to the frame of the vehicle. Rocky showed up with a very large tow truck to pull them out. Despite the size of the tow truck, Rocky was able to maneuver through our driveway. Needless to say the space was limited. He was able to pull the Amazon truck out of the mud with no additional damage to my field or any damage to my driveway. He was friendly, courteous, very helpful, and knew what he was doing. Great job Reliable Towing! Robert Stull Spokane WA read more

Our front tire went flat, at home, in the driveway. No spare and not able to drive it to get it fixed. Reliable Towing was called and then Rocky came. He drove up in his big truck with a big smile and fixed our little problem in no time flat - pun intended! LOL! What a great guy, so nice, so friendly, he chatted with my husband and I about all sorts of fun facts while he busily and quickly fixed our tire. He had us chuckling the whole time. I was still smiling as he pulled away. I waved goodbye, came in the house and my husband said, wish there were more guys like him! Rocky you made our day. read more

We had engine trouble on our way home from Wenatchee and ended up on the side of the road 30 miles from home. I called AAA and they were very understanding and wasted no time in arranging for a tow truck to help. They contacted Reliable Towing, and John our tow operator, was amazing. Our car was picked up and delivered directly to the house, and the way he was able to set it down right where it needed to be showed he was a knowledgeable and skilled operator. Thank you, Reliable Towing and AAA. Also a very special thank you to John for doing such a great job in taking care of our car. read more

Rocky came to our rescue when our motor home broke down, at night, in a precarious place on I-90. He was such a gentleman during a stressful time. As I watched the process of getting our MH set to tow, I was amazed at the knowledge he had to posses in order to make this tow happen. Our family is grateful to Rocky and Reliable Towing for getting us to a safe place so that we could get our motor home repaired and get a rental car in order to finish our trip home. When Rocky left, the last thing he asked was, "Is there anything else I can do for you?" Thank you. read more

Blown tire on RV and the spare tire was in my garage at home; after contacting Reliable Towing it took 15 minutes for tow truck to arrive. Being I was 5 miles out of town, this arrival time was impressive. He towed the RV to my home and put it in my driveway and without me asking, he offered to put the spare tire on so all I have to do is get a new spare tire. The driver (Rocky) was wonderful. Very helpful and a pleasure to talk to. I highly recommend Reliable Towing, especially Rocky. Roger Hudlow -------------------------- read more

My old VW needed a ride to the shop. I called AAA for help and they sent John from Reliable Towing. He called to confirm and arrived just a little ahead of schedule. His truck was immaculate and he got the old bus loaded safely and quickly. He answered all my questions about safety with the transport without any hesitation. He really knew his job. Thank you for sending John out to carry the old man to the shop! With old cars you never know what can happen and it's great to know there is someone I can trust if I need help. read more

When I needed a tow in short order I called around. I was trying to get my truck to the shop before they closed. Every other tow company I called was either way more expensive, couldn't get to me or wouldn't answer the phone. These guys were fair priced, prompt and were able to get my truck out of a tight spot and tow it to my destination on time!! Even billed me electronically which made reconciling my CC statement easy at the end of the month. I would recommend them and use them again!! Thank you!! read more

Our Mercedes hard-top convertible stalled & needed to be towed to the dealer. We called AAA & John came to the rescue bringing his flat bed tow truck. Because of traffic, John didn't arrive when AAA estimated, but he called a couple of times to let us know his updated ETA. My husband was concerned about his car being loaded & transported. He greatly appreciated how John carefully handled "his baby". John's friendliness eased some of our stress & he had us to the dealer quickly & efficiently. read more