We broke down on Saturday on our way home to Portland in our diesel truck . No one was open…read moreexcept All motors Center. Amir took our truck in and pointed out a campground that was perfect spot to stay while the truck was being worked on. I work on my own cars and I didn't have the time or my tools so it was hard to turn it over to someone else. Amir called me on Monday and told me that I had a lost an injector and he gave me 3 options to repair my truck. He followed through with everything he said he would and had the truck back to us within 4 days The truck ran great all the way home I appreciate the service and the value that I received at All motor center.

Just moved to Spokane from Fla and needed an oil pan gasket replacement for my Ford F-150! After…read morehunting around other shops and getting sky high prices I found Amir on Trent street. Since I work right down the road I figured I might is well since I can walk to drop my truck off during my work hours and pick it up once it's done. Amir and his team was fast friendly and the cheapest in the area! He had me done the same day with a pesky oil pan gasket that has been leaking for about 1 1/2 years. I dropped my truck off at 8am and by 430pm it was done! His prices was amazing for same day service which is hard to find in 2022! I would like to thank his team for the A+ work and will be going to him again!

We are from the Yakima area and traveled to Spokane and broke down near Cheney. Dan arrived 15…read moreminutes after we called. He was very friendly and prompt and gave us a smooth ride in to Spokane to deliver our Jeep to a repair shop. His price was a lot less than we expected for such a long distance. We were very happy. Very pleased with the over all service. Highly recommend!

Car battery died outside of Sprague, WA. Jakob came through clutch AND brought cold waters since it…read morewas 95°! He arrived so quickly (30-45 minutes after my insurance said it would be 2 hours), he was pleasant and kind, easy to talk to and respectful, a safe and knowledgeable driver, and made sure I had arrangements with another car or car service in order to get to where I needed to go! Idk what they're paying him but after my experience, they should double it!

Called on a Friday at 7:30 pm because I was stuck in the mud. Customer phone service was excellent,…read moretruck arrived within 20 minutes, and the man who pulled me out was friendly, calm and helped me to feel better about a tense situation. He seemed to know exactly what to do and got me out in less than 2 minutes. I would not hesitate to recommend them to others and would call them again should the need arise, although I hope it doesn't :^)

My car was towed out of my buddies apt complex on his birthday. It was my fault. I knew I couldn't…read morepark there, it was towed when I wasn't paying attention. Anyways B&B towing towed my car to their establishment. Before picking up my car, I called to make sure my car was there. On a Monday morning: The First Lady that answered was sweet and kind and helpful she told me what the fee was like $304. It was towed during the holiday and weekend hours. She told me the cost wouldn't go up until after 5pm. I call back later that afternoon and a lady answered to me it sounded like the women I had spoke to earlier, she said my car was now 318 dollars. I explained that I was told the price would not increase until after 5pm from her. She told me I didn't speak to her earlier that day actually. And there was an 11 dollar additional charge for something. Here's the deal, my car was towed. I have to pay a lot of money for it. I couldn't get it out on holiday, so it cost more... all my fault. But I don't think it's appropriate for the the receptionist working there to give me an attitude because I was told the price wouldn't increase until after 5pm and it did. It was horrible customer service from that second ladies attitude. I do not appreciate it. I am not impressed by it. Get an attitude adjustment lady. You work in customer service.

We had to call insurance to get our truck towed and Bob showed up, one of the greatest humans ever!…read moreHe called us first to make sure we were safe and he called us again when he got close! He is worth so much! Top notch quality, he was so knowledgeable as well. I rate his service as a 10 +.

The driver showed up with a trainee, the driver had only been on the job for 1 week and yet he was…read moretraining someone. The driver hooked up a chain around my driveshaft and proceeded to pull the truck onto the flatbed. After the trainee mentioned it, I took pictures of a chain wrapped around the driveshaft, not J-hooks but a chain wrapped around the driveshaft and attempting to pull it onto the flatbed. Once the chain was bound up on the driveshaft and wouldn't move further, he had to let it back down and unbind the chain. Then the driver decided that he was going to load my truck onto the flatbed the other direction. The driver, Corey, said that he felt sick that the chain got bound up and and that if there was damage done, it was his fault and he was very sorry for it. Corey also said this same statement in front of my wife, at which time he gave me his personal phone number and told me to call him and let him know what damage there was. Now, Lilac City Towing is saying that they didn't do any damage and that they are sorry that I am having these problems with my truck. Out of all the times that I have needed a tow truck with my other vehicles, I have NEVER had a tow truck driver give me his personal phone number and tell me to call him and let him know what damage was done. Corey knew that he messed up and his supervisor obviously told him to deny everything because when he called me, his story was different and he said that they didn't do any damage. I wish I could post pictures and steer people away from this company. We will see what the attorney has to say as well as my insurance company, they can go after them for the damages and watch them try to deny it with pictures.

Ross in particular is a very knowledgable and polite counterman. I've only been there half a dozen…read moretimes yet they greet me by name. Try that at O'Rielys. These are the last of the old time countermen who have probably forgotten more than most Napa employees know. Napa used to be good but all the old timers were forced into retirement by the corporation and they took their books with them, so now if the computer doesn't show the part, well then it doesn't exist. Motion doesn't have AITA pricing like Napa but they will give you an account with a discount at least equal to that. i've switched over to Motion and have no complaints.

Been to this location a few times, and a couple of the guys who work there are complete jerks. They…read moretreated me like I was an idiot, wouldn't provide me with even a small crumb of automotive service interval information, and soiled any future relationship I will ever have with Motion Auto. Save yourself the aggravation and go to Napa, AutoZone or O'Reilly. Or at least go to a different Motion location, because this one is a complete and utter joke.