Five Star service for Zac with Big Jim's Towing, towing my Harley Road Glide. Arrived quickly and…read morecalled 20 min out to let me know he was on the way. Friendly and efficient. Would definitely recommend.

Myself and my elderly parents were on our way back to Spokane from Moses lake when the rear tire…read moreblew. We had a spare tire, an air pump and jack but didn't have the correct lug wrench. We were just outside of Ritzville and of course, all ritzville businesses were closed. I googled for assistance and found big Jim's. From the moment I called to the service received and follow up assistance regarding the bill, THIS COMPANY IS TOP NOTCH. They arrived to assist as quickly as possible, went straight to work and even answered a few questions. Very helpful and would absolutely use them any time in the future that I may need. Can't say enough about the entire experience with this company. Thanks Big Jims!!!!​

these guys were great. They were good to my car and me. I would use them anytime day or night…read more Thanks again guys A+.

Friendly and fast very glad to have them help me out. Early in the morn and still came out with a…read moresmile

They blocked off the road to tow a car. They could have easily just moved the tow truck forward…read moreliterally 10 feet and the road would be open. He used 2 tiny little cones to block it for no reason there was plenty of room if he went forward 10 feet. Wha an idiot. 0 stars

Ken came to change my tire, was quick and prepared, and went above what was needed, he seems like a…read moregood guy

From the owner: We are a locally owned and operated company that you can trust with your roadside assistance…read moreneeds."Not a Towing Company" We Handle Lockouts and Jumpstarts Only. When a customer chooses us, they receive fair pricing and efficient service provided by an honest, dedicated and local company, because we know our reputation depends on it. Services include auto lockouts, jump starts. Our service is unique in that we manage to maintain competitive and affordable pricing while providing five-star customer service. We handle only lockouts and jumpstarts so we may provide faster response time on these services. Here at Remedy Road Services, we take pride in the quality of our work.

Fast, friendly, reasonable, knowledgeable and saved the day. I won't go through my car insurance…read moreroadside assistance program anymore. I put Frank's Towing's number in my phone and will call them first.

I lost a wheel in the middle of the road, not the tire, the wheel…read more I called Frank's because they sound like a small company, the guy that answers the phone is the same guy that tows your car, Bryan quoted me a price, quickly came to the rescue, he couldn't hook up the normal way since I was missing a wheel but it didn't phase him. nice guy. the reviewer who gave one star has no clue, why didn't she tell us what store called a tow truck on her when she told them she had broke down? does she expect the tow company to work for free? or just when someone makes up a sob story?

Ladies beware! My…read moredaughter's car stalled out at a stoplight recently, which created a serious looking light show on the dash board, she called me and I had her begin calling around for a tow. A friend of a friend suggested that she call Traybion Dickerson of International Towing and Transport for a tow. He quoted a decent (?) tow price $150.00. Told her he also had his own shop he would take it to. I love my daughter, but she is a trusting soul (me not so much) and doesn't know the first thing about cars other than gas and oil. Although I recommended a trustworthy mechanic, she decided to let this guy take her car to his shop. She says can you figure out what the problem is and give me a guesstimate on how much it will be to fix it? This young man took that to mean removing the rear bumper, testing the alternator, battery, and running a cylinder compression test. This is a 1997 Toyota Camry. It is not the most sophisticated of engines. I may not be a mechanic, but I was married to one for several years. I learned a thing or two by asking questions. So, in my head I did my own diagnostic: Car stalled out - Why? Oil light and check engine light all came on - The car stalled. When the ignition is in the on position and the engine is not running (stalled remember) all the lights on the dashboard come on Did you check the oil - yes not the oil then Did it overheat? - no temp is good and coolant in the reservoir Won't restart but the engine attempts to turn over - not the battery and not the alternator or the battery would be dead No funny sound when trying to start - not the starter If I were there the first thing, I would have done is open the hood of the car and look for any leaks, detached hose's, corrosion of the battery, checked all the fluids, etc. But I wasn't there. Again, I am not a mechanic, but these are the things that are running through my mind. The next day she gets a text from Traybion Dickerson reading 'your timing belt is broken, and my diagnostic will be $378.76!' Did I mention that my daughter is a single parent with a disability and on a fixed income? Isn't it Christmas in only a couple of weeks? What the heck? And wait a minute all that testing when the timing belt can be seen just opening the hood? Wait, yes you can images curtesy of Google So, I decided to call Mr. Dickerson myself. He began by attempting to tell me of all the different test that he had run. OK great. Were you given permission to run all of these tests? Did you give an estimate of what your diagnostic services would cost? Did she agree to them? What does she owe you now? He continued to try to list out all the tests he had done. What does she owe you now? I already sent her that information. OK. What does she owe you now? Ask her. Nah. I am asking you. What does she owe you now? I spent three hours on her car. Look I have asked you five times now and you have yet to answer. I am going to ask one more time: What does she owe you now?! $378.76 WTH! You ran all these tests when you should have just opened the hood and looked? She does not have that kind of money and neither do I. Well, you can come get the car for $150.00 WTF? I am now in no way, shape or form able to negotiate with this young man. Conversation over. I know this is long but wait, it gets better. Mr. Traybion Dickerson tells her to come get her car for $100.00, but she doesn't have it. She is sharing all of this with her friend, who says she will contact the guy's dad, Tamboura Simmons and see if he can help. My daughter then receives another text from Mr. Dickerson informing her that since she tried to go behind his back and talk to his dad, the price is back to $378.76 and he will be charging her a $65.00 a day storage fee until she comes to get her car. I am so disappointed with this entire situation, and how easily my daughter has lost her car. How easy it is to legally steal a car. A 1997 Toyota Camry with leather interior. What has the world come to... I repeat ladies beware...