I got a flat tire thanks to Spokane potholes. I called various tow truck companies but no one…read moreanswered their phones. Tip Top Towing was the only ones who answered the call. Top Top Towing helped me get my car to a tire shop as it was almost midnight and they even gave me a ride to the casino so I had a place to sit and wait for the tire shop to open which was about an seven hour wait. Thank you Tip Top Towing for the help I needed. I recommend them for help if you need it.

I needed a tow and James the driver was super friendly and personable. He had to maneuver the tow…read moretruck a few times to be able to hook up to my car, which was in a very difficult spot to hook up and he handled it like a champ! I was very impressed. The dispatch time I was given was three hours late however. With that being said, I would suggest the company just improves on their communication with the customer if a driver runs into a problem on another job and is running late. But James and the service once he arrived was awesome. I will definitely be using them again when I need a tow.

Prompt thorough reception by kind Jade When mishap changed…read moreplans we made A flat needed a tow The driver a pro Great overall value for the price we paid Our new driver in the house experienced her first flat tire and this desperate dad decided to trust Yelp and contact this company for the first time. Jade was incredibly warm and understanding, her great interpersonal skills helping calm an anxious situation. She and the driver are consummate professionals handling their jobs in an efficient timely fashion allowing me to attend to our kid who was in need of emotional support after being shaken by the incident. The value of their service is so good that I'll store the phone number in the event it might be needed in the future.

Excellent service, reasonable price and a very fast response. We really appreciate the help! Turned…read morethe night around for us.

My car broke down, and I called B & B based partially on their one (only) good Yelp review. They…read moregave me a reasonable quote and said they would be there in 30 minutes. The truck arrived right on time. The driver, Devin, was very courteous and efficient. He was super conscientious about hooking up the car, making sure that nothing was damaged. The drive was uneventful, right to my door, right on time, and the actual price was bang-on with the quote. I would hire B & B again for my towing needs.

Called on a Friday at 7:30 pm because I was stuck in the mud. Customer phone service was excellent,…read moretruck arrived within 20 minutes, and the man who pulled me out was friendly, calm and helped me to feel better about a tense situation. He seemed to know exactly what to do and got me out in less than 2 minutes. I would not hesitate to recommend them to others and would call them again should the need arise, although I hope it doesn't :^)

Friendly and fast very glad to have them help me out. Early in the morn and still came out with a…read moresmile

Fantastic service! The dispatcher was so friendly and professional, and the driver was very nice,…read moreprofessional, and informative. Everything was explained thoroughly at every step, and they arrived so quick - quicker than their initial estimate. 10/10!! It was not as expensive as I thought it was going to be, and they got the towing done quickly and efficiently. Scott was the best!

Ran outta fuel outside of Cheney.. My insurance company…read morecalled a tow company to deliver fuel. Daves Auto / Towing gallivanted in to save the day w enough fuel to get me to the next exit. Prompt & Courteous Service w/ a reasonable rate gets 5 STARS from me! Keep up the good work nice to know there are good guys still out there :D

I really wanted to like them because they were close to home. But unfortunately I'm giving them…read moretwo thumbs down. My first experience is a simple oil change...they didn't attach the oil cap correctly and oil is now all over my driveway and the engine stinks. But they did attempt to fix the problem with no problem. Then my daughter was involved in a hit and run & went to their collision portion for a quote and the guy said they were too busy to put the car on the rack for an estimate. I cannot give this company my business. I truly wanted to.

Great experience - timely, professional, and great communication. Appreciated the quick help when…read moremy Jeep wouldn't start!

Super professional! I got a call back quickly. Randy was so friendly, and extremely professional…read more Highly recommend. Thank you BRT Towing!

I had to replace my rear license plate and the bolts were rusted into rivnuts. I could not break…read morethem loose. I stopped at Body by Scotty and Keith said that they would take a look at it. He wrote it up, and took me to work. They were able to work their magic and replaced the rivnuts/bolts, and put my plate on. Excellent work! They went above and beyond to take care of me and my car. Extremely happy with their repair and helpfulness.

I had some fairly significant damage to front end of Toyota Sequoia…read more Jacob was quick w/estimate, helped arrange a rental which could be picked up /dropped off at their shop. Vehicle was in the shop before the end of the week, had the front end completed within the time frame he initially gave me. The shop did an excellent job, this 2011 looks new! Jacob and staff were very organized, worked as a team, and helpful through a stressful situation for me. I'd return in a heartbeat for any body work - highly recommend !

We had to call insurance to get our truck towed and Bob showed up, one of the greatest humans ever!…read moreHe called us first to make sure we were safe and he called us again when he got close! He is worth so much! Top notch quality, he was so knowledgeable as well. I rate his service as a 10 +.

The driver showed up with a trainee, the driver had only been on the job for 1 week and yet he was…read moretraining someone. The driver hooked up a chain around my driveshaft and proceeded to pull the truck onto the flatbed. After the trainee mentioned it, I took pictures of a chain wrapped around the driveshaft, not J-hooks but a chain wrapped around the driveshaft and attempting to pull it onto the flatbed. Once the chain was bound up on the driveshaft and wouldn't move further, he had to let it back down and unbind the chain. Then the driver decided that he was going to load my truck onto the flatbed the other direction. The driver, Corey, said that he felt sick that the chain got bound up and and that if there was damage done, it was his fault and he was very sorry for it. Corey also said this same statement in front of my wife, at which time he gave me his personal phone number and told me to call him and let him know what damage there was. Now, Lilac City Towing is saying that they didn't do any damage and that they are sorry that I am having these problems with my truck. Out of all the times that I have needed a tow truck with my other vehicles, I have NEVER had a tow truck driver give me his personal phone number and tell me to call him and let him know what damage was done. Corey knew that he messed up and his supervisor obviously told him to deny everything because when he called me, his story was different and he said that they didn't do any damage. I wish I could post pictures and steer people away from this company. We will see what the attorney has to say as well as my insurance company, they can go after them for the damages and watch them try to deny it with pictures.