When one of our headlight bulbs went out, we stopped by for a replacement. Amanda walked us…read moreoutside, pulled out the bad lamp, and even located and INSTALLED THE PART FOR US!!! THANKS AMANDA! We found our new place for our auto needs.

Came to get an engine and cabin filter and they offered to install it, free of charge. Extremely…read morehelpful and friendly. Highly recommend!

I specifically work only with O'Reilly Auto Parts, and have since they were Schuck's, unless there…read moreis a serious urgency and they don't have parts available. Having said that, I frequent various stores around Deer Park and Spokane, and they are all fantastic. Each store has individuals with specific strengths, and being the "friends and family mechanic" I work on a very large variety of vehicles, so I cant always be 100% knowledgable on the issue at hand. I can ALWAYS count on O'Reilly Auto for basic knowledge support as "weekend mechanic" as well as typically having the parts I need, in stock and available. Also, that frequently have great "Ship to Home" deals on their website with free and very very fast shipping for projects that can wait a day or two. Couple quick Shout-Outs, Everyone in the Deer Park store is great, Greg & Kyle (GM guys), Tristan (Ford guy) and Dan from the Francis store have all gone above and beyond helping me in person and on the phone (trust me I have a lot of questions) and they've always been more than happy to hear me out and help the best way they can. I am 100% an O'Reilly guy for life because every time I have a problem I cant solve, they are there to help.

If I could select -5 stars... Today at noon we took my rotors to the store on Francis and Market to…read morehave them turned. The Manager April said "there is only 2 of us today so it will be 2 hours before they are done". We called at 3pm and only one of the 4 were done. Called again at 5pm and finally 2 of the 4 were done. Question them "why she would quote 2 hours and not even have an answer why they aren't done" she then continued to state not sure if they will be done at all today, but they are open until 10pm. Wow!! This service is extremely terrible and completely unacceptable. She had the nerve at 5pm to say "well you can pick up the ones and take the other 2 somewhere else". Seriously at 5pm? Please just get them done. Thank God I had friends and family to help pick up my kids from school and take them to practice. This is the worst guest service ever. It is 6pm and still no call. This service gives the name O'Reilly's a bad name. It doesn't matter which location it's the name... OMG!! It is now 9pm and only 3 of the 4 are done. They are still not sure if they can get it done by closing time at 10pm. This is absolute worst experience I have ever had in my life..I cannot express how you should never ever go to O'Reilly's. This is absolutely insane.

So it showed up at O'Reilly's to buy coolant and oil and other things for my vehicle when I came…read moreoutside unfortunately there was a flat tire come to find out it was fixable so I went inside the store and told them Dylan agreed to look at the tire and see what was wrong with it and Joshua helped out too thank you guys so much I will definitely be coming back to experience your great customer service again and recommend you to our friends!

People are nice and very helpful. They have are respectful and knowledgeable. Great hours.read more

We have a 2016 Chevy Spark. We could not get the usb port to play music with a flash drive. We…read morestopped by one day and they gave us some suggestions. We then made an appointment to check out the radio/usb connection. Steve was very thorough and he and his team checked everything out. They spent over 1/2 hour and didn't find anything wrong. Instead of charging us for their time. They did it for free. We will definitely use Snow's again!

I have been going to this place for 15 years to get tires, window tints etc... i send family…read morehere... I paid for new tires and window tint and picked it up and there was bubbles everywhere on the tint (which there normally isn't). the service guy pulls out a credit card and tries to smooth them out. I leave because I was heading out of town. it only got worse. and once rolling my window down after 2 days there were bubbles all over and the tint is a half inch short from the top of my window. Also my tire sensors don't work now . they also didn't give me my tires back like I requested. It looks like Stevie Wonder tinted my windows. what is going on here??? The normal guys aren't at the front desk. was there a massive exit?? Financial problems??

I'll say this out loud first. I am probably the most inept regarding auto talk…read more Went to Spalding to find a part for my daughter's car and expecting the reaction from auto savvy personal. However Pavel who assisted us was incredibly approachable and friendly. He actually took the time to provide exceptional advice. I appreciated his customer service and I can only wish that many other customer facing folks could understand how far that could take you. Thank you Pavel!

Visited domestic and foreign yards on 10/4/25, having reserved a G8 rear seat assembly for one of…read moremy cars. Parts were pulled and waiting as promised, and for a good price. This matters a lot when you drive 4.5hrs to get rare parts! Friendly staff and clean overall. I tried my luck with their foreign yard for my Honda Pilot and managed to score a tiny trim piece. They let me have it free of charge. Much appreciated!

Just had a great experience with Cain at O'Reilly. He took the time to show me options for a…read morebattery purchase, explained the differences and then took the time to install the battery IN THE RAIN! Every retailer needs someone like this. Thanks Cain!

Dropped of my car at 11 for an oil change & tire rotation. Over 3 hours late & it's still not done…read more It does not take that long. Learn to call you customer & let them know you are running late so they can drop of their car an hour later. Lear to appreciate other people's time....

Got some parts from Amazon and surprise surprise, they were the wrong ones. Did not have time for…read morethem to send the right correct ones, so checked this store. Had what I needed, in stock, not 3 day delivery! Yay. Employees were all friendly. Next time I have a car issue I am checking here first.

I bought a battery for my car with a five year warranty. It failed the next year…read more I got a free replacement, but it also failed in a year. No warranty. Please don't buy garbage from this company.

Absolutely exceptional service from someone who has been in the automotive business for what I'm…read moreguessing is 30 plus years. Honest and reliable. If you need anything in the category of brakes, go to this guy. He's awesome!

an iconic spokane landmark, a&t is the "go to" place for brake parts and service. dave's prices are…read morethe lowest, his service the best, he's forgotten more about brakes than most others will ever know. pros and newbies alike feel comfortable in his tidy one man shop. plenty of on street parking. the bomb of brakes.