The manager forced my wife and I to leave the birthday party of my grandson and threatened to call the police when we did not do anything wrong. We were present to observe our grandhildren' s activities but our grandson's mother was making loud complaints to management because of her dislike for us. The Manager would not let us explain to her and claims that we were making a scene??? But it was the mother making the scene. We were passive and trying to talk to the manager. She would not let us speak and kept just telling us to leave or she would call the police. She is doing a CYA with her Manager because I said I would escalate this rude and unnecessary treatment for no valid reason. read more

$12 for salad bar is too much! Pizza had way too much garlic butter. Cut in tiny slices which is perfect for kids! Cashier insisted on us getting an x-large pizza, which we ended up tossing! Great place to let the kids run! read more

If only Chuck E. Cheese were a fraction as good about keeping their games functioning as they are about separating parents from their money. It's not like we ask for much (this lineup of games has been almost the same for a decade+). I understand games break, but for them to be out for weeks and still have no sign and still taking people's points (aka. Money) is unacceptable. I found it interesting, though, that no card readers were broken. I saw a bunch of employees working, n when I asked about why there were no signs on the games, I got a very annoyed looking employee who radioed someone but never saw anyone come out to address the issue. The veritable cherry on top was when we left. We stood at the unattended door for almost 2 min to be safety/parent checked to no avail. We eventually walked out no one the wiser after my youngest ran out the front door. He could've easily left on his own or someone could have easily snatched any one of my kids w/o anyone at the front door. After dropping $100+ there over 2 weekends (without food/drinks), I left feeling like I'd be sold something I didn't receive. The kids seemed to have a decent time, but seemed equally as annoyed that so many games were out. Fortunately for them, they moved on n lowered their expectations. I didn't. read more

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We had our daughter's 5th birthday at Chuck E. Cheese today. It was great! The employees in charge of her party were detail oriented, kind, and helpful. They took care of everything! The whole birthday experience was great and my daughter had a wonderful time. The pizza was great and the facility was clean and inviting. read more

The food was good but the only thing was a old woman who take out my nephew from the trampoline zone, he's not too old. He was turning 7 years old today and we chose to came here because he loves this place but for sure this was just a bad experience for him today! The food was so good, I had to say it! read more

After spending almost $200 on our grandkids play cards and combo meal, the "manager" wanted to charge me almost double the price for the refillable combo cup that is $2.99 with the combo meal. I told her I bought a combo meal but she said I didn't buy the combo cup at the same time. Horrible service. We won't be back. read more

Came here with my bf and his daughter for a birthday party. The location was kinda yucky. Sticky floors and tables but I kinda expect that in a place that welcomes kids. Cause kids are gross Anyways, the kids had a good time and the prizes are set up so that no kid goes home without at least a piece of candy which I appreciated because nothing is worse than trying to get kids to leave Chuck E Cheese no less empty handed. I haven't been back as I don't have kids and this location didnt have wine like the other one so I'm DEFINITELY not coming back. read more

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3 stars because it's a bit silly to purchase a trampoline that's $12 now. Before it was $10 . The trampoline isn't included as games. So why it's there when no one wants to pay the extra cost ... buanything for my toddlers to have fun is worth it read more

We visited (and had a party at) the Manassas location and this one. I was so disappointed by this one. First of all, our party planner was terrifying. Like really scary and a bully. We kept laughing because we were just all so scared of her. She kept telling me where to stand and taking my camera in an attempt to take pictures for me. She was just so insistent that SHE could do EVERYTHING. She's in every picture with my son--as he's opening presents, blowing out candles. It was so weird! To add an even stranger element, there was this woman sitting off to the corner of the restaurant on her phone. And her son wandered over and started playing with my son. Then he asked if he could come to my son's birthday party. So of course my 6-year-old son said sure. I ended up having to feed this kid pizza and cake. Between the odd party planner lady to this random kid, it was the strangest party ever. Then, this random kid told my son, "this is my 4th party I've been to this week!" So this lady just brings her kid to chuck-e-cheese to let him join parties? I don't know. Maybe they're struggling financially or something. Whatever. It was odd though. Pizza was subpar. Some games were broken. They use cards instead of tokens now. The salad bar is the best part, but it's pricey. read more

Chuck E. Cheese - Pizza Near Me - Sterling, Virginia

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My family & I have been here many times with no issues except this time around. The employee with the pinkish hair was extremely rude to me and my family when I was trying to get clarification regarding their menu. She gave us an attitude and was very dismissive & when she was not able to answer my question I requested to speak to a manager. For someone who has to deal and provide good customer service - she is very unprofessional and disrespectful. I highly don't recommend & will not be returning to this location. read more

I like that they have a habitrail here. The location by my parents' house does not have climbing tubes anymore and they're my son's favorite part of the experience. They're also the only thing that's free. Lots of good cool games with a variety of interfaces. Also, unlike other arcades like Monkey Joe's (an old favorite of ours before their redesign), all the games are reasonably priced. Your tokens just last here, it's the most cost-effective arcade I think I've ever seen. Their birthday parties are highly scalable, and the prices are reasonable. Shockingly reasonable. The pizza is actually quite good. read more

The pizza is horrible. It's like that disgusting sweet, weird sauce from cafeteria pizza in middle school. The pepperoni tastes exactly the same way, the only difference is it wasn't the little square pieces. There is really no crust to speak of when it comes to this pizza, it just sort of ends and leaves you to hold onto it with your fingers in the cheese. Also -- where the heck are the games? This is a horrible excuse for an arcade. Most of the stuff in there is for toddlers and involves riding a moving car thing or spinning a wheel or whacking a (digital) mole. If you're an adult stuck going here, good luck... there's skee ball, Deal or No Deal and that's about it. Not even really any good classic arcade cabinets. STAY AWAY. SCREAMING KIDS. AND DISGUSTING MOMS. read more

OMG! I've never seen so many kids running around cluelessly playing games. Half the kids must have been blind, because it's like they weren't even trying to win. Deposit coin, mash buttons, screen, triggers, etc, then look away to the kids next to them to see that what they were playing was certainly much more interesting than what they were playing. Some kids were so oblivious they didn't even know the games had ended yet they stood there still "playing". I heard other kids blurt out "how do I play this" right after inserting token. I stood there shaking my head in my mind. That said, it's a marvel how well designed everything is from the black light ink stamp on your wrist, to the games and even the ticket chomping counters. How it is that CEC mastered the art of swindling kids of their tokens and replacing it with worthless paper tickets and still make it seem like they won, is just pure evil genius!!! Seriously, the games were entertaining just to watch. It's almost as if the idea of trying to play a game and earning tickets was lost on some kids. It was more like a slot machine. Insert coin and hope the machine would spit out a lot of tickets without knowing how to play the game, much less mastering it. It really was a lot of fun. However, this place was just a freaking mad house. Kids running around everywhere like a playground. Other kids coughing, running around barefooted, spilling things on the floor, etc. This must certainly be the place that kids bolster their immune system. With the whole thing about the super bug enterovirus going around, I was just too scared to touch anything. The machines were really packed tightly together, so this place just felt to cramped. They definitely need more floor space! read more

Very big facility. Studio C stage (meaning only one robot). Chuck's mouth didn't work properly at the time of my visit, and so while all of his other movements worked, his mouth didn't move when he spoke, which was distracting. Watching all of the other characters on television monitors also was a bit odd (I can watch TV anywhere). Played Skee Ball in the game room, and noticed that the balls were lighter than most. Food was mediocre, but that's to be expected from Chuck E. Cheese's. You don't go to Chuck E. Cheese's for fine cuisine. read more

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Took our nephew here Saturday around noon. He loved it! I have been to Chuck E. Cheese before and this one was cleaner and had lots of games! Pizza was good too. Will be back with the kiddos. read more

Chuck E. Cheese - Pizza Near Me - Sterling, Virginia

It was of course one of the younger members of our family that thought this place "sounded awesome!" I can't say the adults had the same reaction. The last time I was in a Chuck E Cheese was a long, long, long time ago, as a kid. We went expecting the worst. What we found was a surprise. Will the Pizza win a pizza contest? No, but it's decent. There are plenty of games, and games for a wide range of ages. We liked that someone was wiping down some of the games, it appears they actually take an effort to keep it clean and nice. Everyone was friendly. Chuck came out in a costume, and while I found the routine a bit lame all the kids were having a great time. Overall we found it a good value for both the money but also at prize redemption. In reality if you don't have a 4-12 year old child you probably don't want to step into this place. If you do though this location was a surprisingly reasonable experience. Compared to a lot of kid venues that rates 5 stars. read more

The sign says that every 30 minutes chuck e comes out live... so we waited... guess what? No one came! Lies!!! LIES!!! And I asked an employee why it wasn't done and he rudely replied "we are busy sooooo..." smugly. RUDE RUDE RUDE... never returning , terrible customer service. read more

Chuck E. Cheese - Lies!!! LIES!!! And I asked an employee why it wasn't done and he rudely replied "we are busy sooooo..." smugly. RUDE - Pizza Near Me - Sterling, Virginia

If I was able to give 0 stars I would. This was an amazing place but today I was playing with my family after we had eaten our pizza we left a few slices. After about 5 minutes we came to the table and the pizza was taken to the back. ( we had our bags and jackets at the table) when we asked a worker he kept waving his hand when I told the lady at the cash he started speaking in Spanish about us. And WE SPEAK SPANISH this was a horrible day. read more

Its been about 30 years since I've stepped into a Chuck E Cheese so with a niece and nephew visiting from out of town, I thought it would be fun to come here and see how it compared to the glory days of my youth. I was really hoping they'd still have the tokens as so many places now have the cards. ...to my delight they do! The one major difference from now vs the 80's is the black light stamp they give everyone in your party when walking in the door. I guess fears of kid snatchings and everything. Things were much more carefree 30 years ago. The kids always love Chuck E Cheese regardless and had a blast. What I didn't like about this place that the kids didn't notice was a complete lack of cleanliness. I get it: greasy pizza and kids. It will be somewhat dirty. However, I think they should wipe down the games at the end of the day and it sure didn't seem like it. One of the ice makers at the soda machines had what looked like black mold/mildew on the inside of the dispenser. Secondly, many of the games were broken. You'd put in tokens and then nothing would happen. Plus out of about 6 machines that count your tickets to "cash in" for prizes, 4 were out of service. The place is very understaffed as well. There wasn't enough staff and when you needed assistance, no one was around. I think on a busy Sunday afternoon there were about 4 people working - if even that. Sometimes it seemed like you could only see 2 people who looked so overwhelmed. Then they had a countdown to a live Chucky show. I gathered the niece and nephew, got them all jacked up excited and ran to the stage. The countdown came and went with no sign of Chucky. He never showed up. The one positive is that the pizza wasn't bad. However, I couldn't recommend this place due to the lack of staffing, broken games, and its disgustingly filthy. Drive to another location if you can. read more

We visited this location on 2/21 as part of a school fund raising event. This place was clean, the staff was nice, polite and helpful. This location is one of the best as far customer service goes. We definitely will be back and recommend this location read more

OMG!!! So, Chuck E Cheese supposedly has this ingenious way of keeping your child safe ... stamping invisible numbers on the back of their hands. A few weeks ago, I took my kids there to meet a friend & her kids and I watched as my youngest (2 yrs old) started to walk out with a Japanese family ... after supposedly having her hand checked for the number. Needless to say, I was pretty upset & began asking the guy at the front WHY he had let my daughter walk away with a different family. Long story short, their 3rd number line on the stamper had broken & after they reached #99, they started over again ... repeating numbers on different families. Here's an idea - Once you run out of numbers, WRITE THE NUMBER ON A STICKER TO STICK TO THE CHILD'S BACK!!! GRRRR!!! read more

Nope ... Nope ... Nope - I get it folks its a kid safe area, no I really get it they check you and your kid coming in the location so the "mix-ups" are at a minimum. Totally get it, a place where hyper sugar fueled booger eaters can run rampant under a boarder-lined seizure due to strobe lights and ringing bells. - just saying take them on a hike, go to a park, ride a bike, pick some fruit, hit up the zoo... Their are options. With that said I'm sure I will be back at that place for another birthday party .... You can pick me out because I will be the one with a stupid blank look on my face saying, " this is ridiculous " It's clean / safe'ish ... 2 stars read more

This Chuck E Cheese's, like all of them, is a great place to bring the kids. My recent visit was to take part in a birthday party. The place is pretty large and has lots of games for the kids to play. The birthday party was well done and just like I remembered from when I was a kid. The pizza was better than I remember and while it's not the best pizza in the world, it does the job. The birthday cake was tasty so that was a nice surprise. The staff was pretty friendly and they did a good job with the birthday party. Some random kid stole one of the cups of coins that belonged to one of the kids in our group and they quickly replaced it with another cup of coins which was nice. The facility was clean and I have no complaints in this area. They do something I really like, which is to stamp the hands of the parents and the kids when they come. So when you leave the stamps have to match up. This provides a level of comfort and security that allows you to let your kid roam free without worrying that someone's going to walk out with them. The only issue I have is that Chuck E Cheese's is not a gun friendly business. For this I knock off one star. Otherwise I really like this place. *This business is NOT gun carry friendly. read more

We attended a birthday celebration for my granddaughter yesterday at the Dulles Chuck E. Cheese. We were greeted by Katie, our hostess, who explained how everything worked and organized the kids. Organizing children is much like herding cats, but Katie did an admirable job. Considering the venue, the food was basic and good. The arcade games were fun for the kids with lots of blinking lights and noise that would drive a deaf person crazy. But all was for the kids and the kids had fun! I would not hesitate to bring my grandchildren back here again. These people know what they are doing and they do it well. Katie made the whole event fun! read more

I can't believe how great of an experience it was. I'll admit I was a little snobbish about going here but, it was great!!!! Best thing, you and your child are given stamps that match numerically and only visible in a black light. There is literally a guard at the door to ensure your child is safe and not able to leave or worse, be taken, without you there showing your matching number. No other kids play places do this. Wish they would. Plus, piazza was pretty good. Don't be a snob about it like me. Check it out. read more

This is obviously a great place for kids...adults not so much. I am strictly rating the staff, cleanliness, and operations of the games. Of course the quality of food isn't going to be superb but we mostly don't eat here, but have on a few occasions thanks to parties, the menu and quality is slowing going in the right direction. You can really spread out your money in regards to tokens and games played. Everything worked and kids were happy so we were happy. read more

Chuck E. Cheese - Pizza Near Me - Sterling, Virginia

Speaking as a former child who often went to Chuck E. Cheese, I knew what I was getting myself into. You know it's going to be packed when it's a Saturday in the single digits outside. You know kids are going to be running around, losing their minds with excitement. You know it's going to be loud, you know you're going to be outnumbered. Got there around 11, and the place was moderately busy already, by the time we left at 1, there wasn't an empty seat in the house. We ordered a standard pepperoni pizza and the salad bar. Let me say this, the food was actually impressive considering the circumstances. No, I'm not high on Mountain Dew and Pixie Sticks, I was truly shocked at how good the pizza was. Low expectations perhaps? Perhaps, but it's definitely not bad by any means. Don't get me wrong, this isn't gourmet pizza, but for what it is and where it's at, I'd order it every time. Imagine a step above Little Caesar's. The salad bar was even more shocking. The quality blew Ruby Tuesdays out of the water, not saying much, but again remember where you're at. The selection wasn't expansive, but everything was really, really fresh. My only gripe is that the inside looked a little tired. Some machines looked like they were past the end of their life, others didn't work, and some we'e just taking up space. I understand these games have a hard life, but sometimes they need sent into the sunset. And by the way, the ticket payouts are a joke, you're lucky to get 2 or 3 tickets on most machines -- $5 bucks later you have a kazoo that breaks before you leave the place. Applauded on the food, dinged on the the games, but hey, to a kid, this place is larger than life, who am I to critique. read more

If I could give this restaurant a 4 & a half stars I would I think considering everything that goes on on a Saturday they did a great job for birthday party we had with 30 People. The pizza came out fresh and everything went smooth. It would have been nice to have everyone completely together but that's okay realizing it was a Saturday they did an outstanding job two thumbs up read more

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I've given this location only three out of five stars, even though my experience here was great! Now why would that be? Seems completely paradoxical, right? Not really, when your intelligence is casually insulted by one of the employees shortly after walking through the front door. During the stamping process, a courteous employee stamped my wife's arm and my son's arm. When it was time for me to get stamped, I presented my right arm - big mistake, apparently. "Not that left, your other left!" another employee exclaimed condescendingly, even though I wasn't made aware beforehand, thus making me feel like a marginally exceptional dolt. Was this employee finished with her childish ridicule? No, not really. She continued on with her ignorant banter, and remarked to my wife something overtly misandristic. "You've got to train them early on!" followed by what one can only describe as a depraved cackle. The bottom line is that she disrespected me directly in front of my family, and it's quite pathetic that this even happened to begin with. Other than the needless and trivial negativity directed toward me right off the bat, my overall experience was great. It truly was the perfect day out with my family. read more

Five stars for this location. This birthday experience was a hit. The employees were attentive, polite, eager to assist, on the floor repairing what was needing attention, and serving food on time. One employee fixed a machine then give my daughter the tickets he racked up while making the repair. Another employee likely followed the proper protocol by not letting me leave with my son because I arrived later and didn't have a matching stamp. The Herndon location should do training at this Dulles location. read more

Took my nephew on a Thursday afternoon and it was pretty empty. Pizza was delicious (get the stuffed crust). Plentiful games for the kids to play and Chuck E. Cheese did make an appearance to sing his song unlike some of the other reviews stated. They do seem slightly under staffed but my encounter with every employee was always with a smile and helpful. I would return in the future. read more

The kids love this place. When we went it was under staffed for a Sunday night & no school the next day. It's often under staffed. Most machines were out of tickets. Lines were long to order food, tokens, etc. This place could be so much better if they would step up their game with more staff. read more

I had my 4 year olds birthday party here on a weekend and it was exceptional. I have never stepped into a Chuck E. Cheese (at least not in the past couple of decades) so I was blown away by how attentive and energetic the staff was. The facility was clean and looked like it could have been brand new. Almost all of the machines were working and were up-to-date and kept my 4 year old and his friends entertained for the entire two hours. The staff kept the party running on time and every single employee from the ticket counter, to the front door, to the party host were helpful. Thank you! read more

Ok...so I went in here thinking it would be about a one star or zero stars. I couldn't imagine anything worse than having to go to Chuck E. Cheese. We went once to another location for a birthday party and it was horrible. So when spirit night for our elementary school came around my son kept asking if we were going to go. He even came home and told me Chuck E. Cheese came to his school and begged to go. Since we are new to the neighborhood and want to support the school as well as give our kindergarten son a chance to socialize with classmates we decided to give it a shot. We went on a rainy Thursday night so it wasn't too packed which was great. This location is smaller than the precious one we had been to so it was less overwhelming. Pizza isn't anything to brag about. Games are honestly a waste of money, but the kids love them so much just to trade the tickets in at the end for some small trinket. So this visit wasn't as obnoxious as I thought it would be. Do I want to go back? Not really...the kids had a blast though. Would I go back? Maybe for a birthday party or another spirit night, but not just because. read more

Y'all won't find Shane Dawson's conspiracy theory here lol the pizza was fresh and SO good. But the tubes need better cleaning

I like this location, it's spacious, there's plenty of games, and clean. We went during the week and it was empty. The pizza was delicious, and were allowed to have it out whenever we wanted after ordering. Good customer service, esp from Sarah! read more

I'm not really a huge fan of the chain bc of previous experiences at different locations, but my 4 year old really wanted to go. I have to say out of all of my experiences this one triumphs them all, in a positive way that is. The establishment was clean and I have to say has a very nice, patient, attentive and polite staff. My four year old throughly enjoyed herself playing the games and winning tickets and of course picking out the prizes. Just wanted to say thanks to the staff who made a day where I was pretty sure I was going to pull my hair out to a fun mother daughter date! read more

The pizza was below grade - I think store brand freezer pizza is better. And the ice tea was watered down and miss-matched, the "sweet" and "unsweet" tasted the same. The staff was friendly, and aside from two children screaming at the top of their lungs in a corner, the atmosphere wasn't too bad - but I just wanted a pizza. I should have held off. If a party place is your jam, then you might feel better. read more

Have not been to Chuck E Cheese in a while and not a big fan of crowded places. However, I had to write a review for this location (Dulles) because we just had an amazing time today at our birthday party. (15 Preschoolers) We didn't know what to expect at first (bad communication. We called for a briefing but was put on hold for ever 1.5hr! Felt like we were let down but it's a totally different experience once we were there.) Great value packages, easy transactions, and awesome services from tentative hosts. (Special Thanks to Ms Gladis and Ms Sabrina. You two were real Rockstars! Making us feel like we were VIP!) Highly highly recommend Chuck E Cheese at Dulles for party hosting. PS. Pizza here was really good! read more

A great place to bring your kids. I love bringing my kids here and they love it as well. We frequent this place almost every week. The food is decent and the cleanliness is ok but when you are playing with your kids you don't really focus on that versus how much fun they are having. I enjoy coming here and would recommend to a friend. read more