The employees were professional and worked hard during our visit. They fit our smaller group in with a larger one to ensure there were enough players in laser tag. Super nice employees and my kids had a fun time. Thank you! read more

I went here for a birthday party and it was surprisingly relaxing for the parents due to all the games the kiddos play in a smaller area. My 4 & 6 yr old enjoyed the games and laser tag. Ultrazone did a great job with food etc as well. The gentleman behind the front desk (I wish I had asked his name- he had a small tattoo on his left arm) was beyond helpful and welcoming. read more

Would be an improvement by having more interaction games and a Ninja Training course like the Dulles facility.

PERFECT. Guns had special laser to see where your shooting, it shows your rank in the game compared to other players, and shows who you killed/ who killed you! The obstacle room was filled with places to hide and was super foggy. In a good way though! They even had an arcade! they had a dippin dots machine, concessions, and party rooms! If you want to have a fun late night party, COME. HERE. NOW. read more

No one answers the phone or returns your messages here... I have called over 25 times to change the date of my party. It's very frustrating!

Ultrazone Loudoun We had our son's 10th birthday party here, and I would highly recommend! It was very well organized, and they were super flexible with our numbers changing last minute due to illness, add-ons, etc. We even forgot candles for the cake, and they had extras. The kids were all on the same team and had so much fun playing together against another birthday party. There is an instructional video in a theater room before each round, and the employees help the kids put on the vests and also supervise in the session. They don't hand out the game cards for the arcade, which is included with the package, until after the party time is over, but there are a couple of free games if kids need to stay busy. The staff is extremely helpful, kind, and accommodating. It was perfect and worth the $ for a stress free, engaging party. My son said it was his best birthday yet. read more

This is only the second laser tag venue we have been to, so I'm no connoisseur. It's in a shopping center, and they have drop-in play as well as a steady stream of birthday party attendees. It was 3 games for $20, but if you get on their mailing list or look for discounts on the internet, you can get a 3 for $14. We were 6 drop-in players and had maybe 4 other kids playing in our games. They were very accommodating to kids with special needs who needed headphones or a parent to just help them without having to pay for two participants. It was a very cool course, spacious with plenty of hiding spots, a ramp-up second floor to shoot from above, and two base stations to aim for if you're looking for extra points. Just the right amount of fog and laser stimuli on the course. The vest and gun were all good operationally speaking, and we played with three different vest colors across our three games. You can play as individuals or teams depending on how many people are playing. And you can see your stats on the monitor in the lobby when your game has concluded. In addition to private birthday rooms (I think there were at least 4 that I could count), they had a lobby with some arcade type games, a table, and some limited drinks/ snacks for purchase. A little pricey for dippin dots ($4.50 for a tiny pouch). One thing they could improve upon is to expand the seating for parents and non-players. They have the space for seats or benches, so if the one table is occupied there are other seating options. A fun way to spend a few hours with your laser tag lovin kids! read more

This is my favorite laser tag place in nova been to all of the modern arcade slash bowling alley zones with the bells and whistles, but this is more old school and it's made the right way. The area is huge and fun and never crowded so during these times of uncertainty, nice to have fun without a lot of worry. The prices are great too. read more

Laser Tag itself was ok. The facility has arcade games which half were broken. Not much place to sit while waiting in between laser tag matches. read more

I purchased 4 lazer tag packages online for the kids to use while we was in the area. The 1st night we went and a sign was up stating they closed early. I figured because it was Halloween...okay I guess. The next day we called to confirm their closing time and asked what time their last game was. We was told 6:15pm. We arrived at 5:30 and was greeted with the SAME sign as the previous night! Its no telling if we will be able to travel this way within 60days. After 60 days the package expires. Very disappointed! read more

Ultrazone Loudoun - Closed early sign - Laser Tag Near Me - Sterling, Virginia

Management was extremely rude. No customer service and do not always honor what you paid for. I would absolutely not recommend coming here as they will take your money! read more

Not that good, but not awful. Super nice staff, but lots of broken equipment. Parents are unable to see the names of their kids on the scoreboard as most had no names on the vest. Multiple gun screens were broken and during the middle of the game several kids had to go get new vests. No adult beverages.... no seats for parents to sit down while the laser tag game is ongoing. read more

Ultrazone Loudoun - Laser Tag Near Me - Sterling, Virginia

The laser tag itself was really fun! But a lot of stuff was broken. We were only able to get one game in before the system stopped working. We waited for them to fix the system for 20 min before we got a refund (for our second game since they had punched it already) and left. Also, within that one game the red and blue bases weren't working! read more

This is the business that took over from Panther Family Laser Tag. The arena and equipment are pretty much the same. They painted the walls in the lobby with some new super-hero murals and added a couple of video games in the lobby. As far as I can tell, they still do the birthday party events on weekends. We did several with my kids at Panther over the years, and it appears they're continuing that business. At some point, we decided we didn't want the pizza and soda that they served for the birthday parties, so we tried just going on a Saturday with the group of my son's friends for his birthday, but doing the "party" part of the celebration somewhere else. That was a mistake. The birthday parties got priority in the arena, and they worked on squeezing us in here and there. We spent a lot of time sitting around waiting, and it took us like 3 hours to get 3 games in. New strategy: We really like the Friday and Saturday unlimited laser tag in the evenings. For two birthdays now, we've started the celebration at a favorite restaurant somewhere nearby, and then come here for unlimited laser tag afterwards. You need to play 3 games to get your money's worth on the unlimited laser tag price, and both years we've done this, my boys played 5 or 6 games between about 7:30 p.m. and 11 p.m. and definitely got our money's worth price-per-game wise. My impression is that the business is not investing in maintaining the gear. Multiple vests and blasters weren't working last time we were there. We have been to a couple of similar style laser tag arenas in VA and MA, and other arenas allow you to pick a user name and keep track of your statistics and give you print outs of your game results, etc. It appears the system here has that functionality, but they just don't use it. All of the blasters have a pre-programmed user name, and you just have to remember which user name you were on THAT game and look at your stats on the screen after the game is over, but you can't track your stats over multiple games. The other thing to watch out for are the "ringers." Last year, there was one "kid" (teenager with a scruffy beard) who clearly has way too much time on his hands and plays laser tag all the time and was just massacring all of us. He was kind of annoying. This year, it was one of the game masters (employee who is supposed to be a referee) who has clearly played a lot and is an expert marksman with the gear and was killing all of us all over the arena as a team of one. I guess I would ask next time that the game master just be a referee and not play. read more

A great time was had at the Ultrazone in Loudoun. I took my boys there for something different and they got it. Reasonable price for games. Each game is about 15 minutes which was enough for my youngsters. We will go back and use the other games we have left when the weather turns colder. Great experience. read more

Ultrazone is definitely a step-up from Panther Family Fun Center. The actual laser tag arena hasn't changed but the new equipment are better quality and more comfortable. The phaser is more accurate and the vests don't feel like a huge weight on your shoulders. The pre-game video is gone so the employee just recites a ton of rules. My only complaint was that the arena was extremely hot and the lobby didn't have a ton of air conditioning. The arcade also received an upgrade by adding a ticket system. The old Lazer Frenzy room has been turned into a prize area. There isn't anyone designated for the prize area so you just have to go get an employee from the front desk. There isn't a ton of prizes so I wish they added a better variety. The games were good and comparable prices to other arcades but a few were broken. The staff were pretty friendly but when I asked who I should talk to in order to redeem my tickets, the guy said I had to hold on because he had too much going on. I think they were understaffed. It was a good experience but I wish it wasn't so hot in the arena and there was a better selection of prizes. read more

$18.99 for unlimited games from 7-9pm Friday and Saturday nights is a pretty good deal for keeping the teens entertained and moving. Wish I had known about this sooner! read more

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Brought 5 boys here and they had a blast! Service was polite and fast. All the workers here are very attentive. Defiantly coming back! Best laser tag in the area! read more

Great people. When another company sold me a fake birthday party, Ultrazone opened up two hours early, rushed workers over, and gave my kid and his friends a great party. Above and beyond!!! read more

I had coupons for unlimited laser tag. I brought my 2 boys and their friends. There are several games as well. So when they got tired of playing laser tag, they played on the games. We made a day of it! The staff were friendly, patient and helpful. We were allowed to leave to eat and come back. A nice way to spend the day! read more

This place is great. Really. Very chill, kids and adults love it

My family had the most wonderful time running a triple play at Ultrazone. The facility is maintained well, clean and modern. The equipment is reasonably lightweight and all in good, working condition. We loved the arena with different vantages and obstacles for exciting strategy, too! But the very best part was the staff. Izzy and Rosa were super considerate, friendly and mindful. They checked on all of the players, helping keep the games running safely and smoothly. Manager Rob was fantastic, too, making sure everyone had a fun and exciting game. I really love this place and will be back soon! read more

Had a Groupon for 3 games.. Arrived Friday evening around 7 pm. It was not too packed. Each game lasts around 15-20 mins.. Staff was helpful and facility was clean. Really enjoyed first time going to laser tagging. Will surely return. read more

We had a blast! The facility looks amazing since being bought by a new owner. We had a birthday party for our 5 yr old, and she hasn't stopped talking about laser tag! All the kids and parents had a wonderful time, and we can't wait to go back. Thank you Ultrazone! read more

Super friendly staff!! My kid and his pals loved it there we purchased the 3 game pass. We will definitely be coming back.

This place is filthy dirty. Additionally, the workers at this place are completely rude and yell at the kids. Stay away - this place has absolutely no knowledge of customer service and lacks any class. read more

I have been taking my daughter here for the last couple of years for the weekend unlimited play. We would always have tons of fun; however, today the staff could not control the players. There was a party of about 10 kids aged 9-11 and they were warned about 20 times not to run, climb, crawl and or swear. Each warning the staff would say "next time you do that you'll be in timeout" They continued to do not follow the rules until midnight. There was another group that was climbing all over the basketball and air hockey table. They were even behind the machines. The staff tonight had no control of the establishment and it was a waste of money today. If I do come here again, I will be sure to check if there are immature Little kids there that would ruin good clean fair experience for me and my family. read more

Awesome place. My boys really love coming here. Great place to let them have fun while I work on my computer.

I set up for my son's 11th birthday here. I was able to set it up on line easily. Then when I received a phone call from Rosa for the confirmation she was nothing but happy and kind over the phone. I could tell that she loved her job. Then on the day of the birthday party I couldn't have been happier with the amazing party host Eduardo. He was great with the kids and he ran the party perfectly. I couldn't have asked for a better party for my son. read more

I had a birthday party for my son today. My first experience was a very rude manager who clearly hated her job. Upon our arrival, she seemed upset for opening the doors at 0940 (The party was at 1000) and made it very clear that they open at 0945 after rudely telling us to just seat. She continued with the rude behavior and later I was told by multiple parents that the manager was being very rude with them when they asked her questions. Terrible customer service, making what was supposed to be a fun birthday party very negative and stressful. It was very clear that the employees under her were stressed citing that they changed management and that they couldn't be flexible with laser tag schedule as they could under the previous management. I could write an number of lines here about her behavior - Terrible experience, terrible customer service, terrible management!!! read more

The laser tag course was great and the gear work flawlessly. Couldn't have asked for more.

Panther gave me a fake birthday party reservation, of which I didn't find out about until the day of.. Ultrazone was great about accommodating our party and making sure it ran smoothly with less than 2 hours notice. They offered more than the original company and it ended up being cheaper. The staff was very friendly, helpful and professional. My son and his friends had a great time, THANK YOU! read more

Beware! Apparently there is a website booking parties for this facility that is fraudulent. I showed up for my child's birthday party that I booked online and received about 20 confirmation and reminder emails only to find there was no party booked and I now must contact my back to dispute party deposit fees. Luckily, they were able to accommodate our party. I thought I was very fortunate until I experienced the service. The party host was attentive and difficult to find. They entire process was super disorganized. I have never seen so many people jammed into an arena at a time. It made game play extremely unenjoyable. If you are thinking of laser tag I would recommend one of the many other local places. I will not be returning. read more

Ivan was our helper and he made this experience so much fun. We came for my friends birthday and it was a blast. 11/10 staff and I will be coming back for sure. read more