Not sure who was chucky today but he was fantastic. I notice some special need kids and adults and he spent extra care and patience with. Even did the dance multiple times. Really warms my heart to see, don't see that type of chucky all the time. Great job. read more

Reading all of the reviews I was worried about visiting. But we had a good visit! We spent over an hour here with the kids playing all of the games. They had some newer games, a few ride-ons for small kids, and lots of seating for eating. There was a large projector screen playing various kids bop music videos including kpop demon hunter songs. Food was reasonable for a kid's establishment, kids ate their cheese pizzas. Everything seemed fairly clean. Staff were friendly. It wasn't super crowded for a Saturday night. We had no issues during our visit. Our kids had a ton of fun so it was definitely time well spent! read more

Chuck E. Cheese - One of the ride ons - Pizza Near Me - Newark, California

What better way to let your kid(s) release energy? My toddler loves coming here and, to be honest, that's all I need to give this place 5 stars. The food is definitely better than I remember, but we don't come here for the food. We come because it has space for my kid to run around, games to entertain them, and of course Chuck himself. As long as my kid says they want to go to Chuck E. Cheese, we'll be coming to Chuck E. Cheese. read more

I admit that it has been yearsssssssssss since I have been to any Chuck E. Cheese location but I went yesterday to celebrate my friends daughters 7th birthday. All she wanted was to cut her cake and spend time there for her birthday. It was glorious that her parents decided to celebrate her birthday on her actual day, so that ended up being a weekday celebration. Parking was plentiful, there was no other birthday celebration. Chuck E. was able to spend time with the birthday girl and the guests, coming out three times. The kids didn't have to wait in line to play any of the games. I know this location is smaller compared to other locations in the surrounding area, but for a kids birthday party, this place works out great. Could the food be better? Sure. The quality of the pizzas is not the same as they once were in the heyday of Chuck E. Cheese. The salad bar had a lot of choices and the ingredients were fresh. My review is to give a special shout out to Maribel, the hostess for the birthday party, She was EXCELLENT!!!! Attentive, professional, friendly and on top of things. Maribel knew what she was doing, getting everything organized and communicating with the parents. Everything was smooth and seamless, in huge part because of her. The guests were commenting that they didnt think a party at Chuck E. Cheese was going to be this smooth, but it can be done with top notch employees. Birthday girl was happy and that's all that matters at the end of the day! read more

This is the closest Chuck E. Cheese to us! It has improved a lot over the years, from cleanliness, to better staff, and newer games! What's even cuter, is it now has a mini trampoline center inside! Prices are great and the concept is still awesome! Recently purchased a summer pass, and we were so excited to already get our moneys worth on it! P.s. pizza here has grown on me and salad bar is always fun!! read more

Chuck E. Cheese - Pizza Near Me - Newark, California

Came here for a birthday party and while I have avoided this place for years (I grew up with the creepy animatronics don't judge me) I definitely have come to appreciate this as an adult. It's loud with kids playing and music, there is staff everywhere which makes me feel better as a parent bringing young children and the food was a hit with our whole party. I will say the pizza crust was VERY buttery but not a deterrent for a second slice. If you're a pizza connoisseur then you may not like it but when you want things handled for you when hosting a kids party it definitely works. The games are fun with a mix of one you can earn tickets from and some you play just for fun. A couple were kind of tricky to navigate so we were convinced they were out of order. They also have a section just for play which is nice if you have younger children that just want to run around. Chuck E. Cheese came out to wish a happy birthday to our 'Birthday Star' and another tables which was nice, the kids seemed to really like him. I will say, Chuck E. Cheese definitely went on a diet since I was a kid so I did a double take when he came out The prizes are (in my opinion) overpriced. Our youngest earned 700+ tickets and was mainly only able to 'buy' from the lower counter still. There were a few 500 ticket options on the wall but everything higher than eye level was 2000+ tickets so be prepared to shell out actual $$ or help your kid earn as many tickets as possible. Our oldest didn't want to spend her tickets so she was able to just save her card for next time. They have many food and drink options available, from pizza to salad, appetizers to sweets. The prices are moderate though, for two personal pizzas and 3 upgraded Chuck E. Cheese fountain drink cups I paid over $50. Overall we had a good time, enough to make me consider hosting a party here myself. read more

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A profoundly disappointing birthday party experience. Several aspects of the event did not meet expectations. First, the assigned host showed a notable lack of engagement with the children. The disinterest negatively impacted the overall enjoyment for the guests. Furthermore, the water ran out completely at one point. The host did not appear concerned when the issue was brought to their attention. Moreover, our guests were asked to pay for 'Chuck E Cheese' socks out of pocket to use the trampoline and my wife and I were given no prior notice about this despite making multiple phone calls to them prior to the party. Finally, despite repeated requests to delay serving the pizzas for a few minutes, they were delivered to the table prematurely. As a result, the food was cold by the time it was intended to be eaten. This combination of poor service and inattentive hosting led to a very unsatisfactory experience. read more

Before coming here, I was shocked by the poor reviews. I used to love Chuck E . Cheese when I was younger. We came here last week for one of my good friend son's birthday. The minute we got in, I smelled feet - it reminded me of McDonald's playground when I was younger, specifically the ball pit. Instantly felt gross, but as long as the kids are happy and entertained, that's all that matters. I honestly love that the place is small - there's no way you can lose your kid in there, unless they run out the door. No matter which corner you're standing at, you'll have a bird's view of the entire place, which is great if you're a parent with a running and wild toddler. The staff were nice and helpful, but very soft spoken and didn't seem like they care or liked their job. I remembered as a kid my favorite part of a party there was the birthday song "When we say I 'happy' you say 'birthday!'" This time the energy/wibe felt so soft, forced, and not as exciting. The staff who tried to gathered the kids to dance with Chuckie and sing the birthday song had low energy and didn't seem like she was excited with her job - I could feel her energy wanting it to be over. The games options were fair, there were different kind of games for all ages. There's a trampoline area which is cool but you have to pay extra for that. The staff working there didn't look like she liked her job either. My 2 year old son got excited and ran inside - then the lady told me he needed to take off his shoes and pay extra to be inside. UM, why didn't you stop him, why isn't there a sign? I had to drag my 2 year old out of there and he was screaming his head off. Thanks, lady. Food was mediocre - thought it tasted way better before but felt like something changed. Dip n dots tasked like chemicals and not ice cream. My 2 year old who loves ice cream didn't even bother to finish his cup. Overall, I would not come back to this location and now understand the poor ratings at this place. read more

Easy to work with over the phone for my daughter's birthday party. The only thing I would caution is added drinks/cups for the adults that you have to pay, which I would assume it's commentary since we were told "adults" of each kid was free. The 2 hours flew on by and it was hectic but right on schedule for everything, even Chuck E Cheese mascot costed every table who had birthday parties on the dot. read more

Happiest Birthday to my twin Niece & Nephew!!! & Thank you to my sister for choosing this particular Chuck E. Cheese to have the celebration at. This is THE most positively memorable and enjoyable C.E.C location I've set foot in. Every employee that I had interactions with was so pleasant and they provided the best experience when it comes to service. The entire party was organized, on time, and the female employee who was assigned to helping out the event was extremely attentive. Food was brought out on time, dishes were piping hot, & everything tasted really good. Yep, I repeat, THE FOOD WAS REALLY GOOD!! The games are separated into two parts- one for the older crowd and one for the smaller kids. My child enjoyed going to both areas but I was honestly blown away by the kiddy side. A few of our favorites were the race car game without the typically mandatory stepping on a gas pedal, the alligator pounding game, and the hungry hamster catching game. My only complaint was the amount of games that did not work. The gaming area in itself is already kind of small and with them not working, it really made playing games tough since the establishment was so busy that day [filled with back to back birthday celebrations]. This aspect really needs to be worked on. 5/5 stars overall. The entire visit was enjoyed and the employees are consistently cheerful and willing to help. I would happily come to this C.E.C again and would definitely consider this place for my daughter's milestone celebrations. read more

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Good variety of games. The workers were attentive. Clean environment. I like that the location was easy to get to from the freeway.

Small location. I went here for a 6 year old birthday party. I wished they cranked up the ac, it was a bit stuffy. First time seeing a lighted dance floor. They have the birthday child stand and dance on the dance floor to dance with the mascot. Kids were happy, everyone ate and chatted. Employees were pleasant. read more

Chuck E. Cheese - My eyes hurt, lol - Pizza Near Me - Newark, California

We recently went to this location last week. I had not been here since I was a kid about 20 years ago and I was pleasantly surprised about how clean it is and well kept. The workers were very helpful and the food was yummy. They still have great tasting pizza! We will definitely be returning and maybe even buying their play pass, it is definitely worth it. read more

This 5 stars goes to the young man working the counter by the name of Diego Jr. For a young kid, his customer service skills are top tier. He smiles, makes conversation, and makes you feel comfortable. I observed him doing the same for other customers as well. I don't know you kid, but keep up that same work ethic and attitude and you will be a successful young man in the future. Ps- Chuck E Cheese pizza is top tier as well. I'd rather order pizza here than the other chains in the area. read more

I had a really frustrating experience at this location. One of the staff members--she had braids and wore black glasses--provided very poor customer service. Instead of trying to resolve the situation, she was defensive and made things more difficult. It felt like she wasn't trained to handle basic customer concerns and lacked the attitude needed for working in a family-friendly environment. Definitely not the kind of service I expected from a place meant for kids and celebrations. read more

I watched Jasmin and Jacob work hard to accommodate everyone while short staffed. When I asked for manager to give accolades that were so deserving, I was brushed off and it seemed as if it meant nothing. My grandson had the best time andi attribute that to the 2 employees who naturally went above and beyond. read more

Came during a Wed, they have unlimited play for an hour for $18. But when I was asked how long I wanted I said one hour and was about to get charged $34 until I asked if they had deals. Barely anyone there on a Wed. Small selection of games, some rides for toddlers. Def more for younger kids. It's not bad inside, seems renovated but just a bit dead. read more

I thought of giving 0 but there is no option here. While my kid is playing and we ordered French fries and Pizza and after 15 mins we got our french fries and those are over cooked and burned and when I ask them these are over burned, he(Chris) said "we cannot refund the amount but if you wait until the orders that are in queue then we can again cook and serve you" there are 3-4 order and it may take another 20 mins. He is not willing to give me first as I'm the first person ordered the fries. Service is very rude and they don't care about customer time. We waited almost 30 mins and we haven't got Pizza. After sometime we got pizza with over buned onionsIf you want to dine in while kids are playing... this is not the right place. read more

Chuck E. Cheese - Pizza Near Me - Newark, California

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Good value for the all you can play game pass. I wish you could pause the time on your game card more than once. The pizza is not very good, and it's not a good value. read more

My son loves Chuck E. Cheese. We usually do the 1 hour unlimited play, which is a prefect amount of time for my 2 year old. The small rides and games work out great for his current age. I can see him growing out if it in a couple of years though. Also, last I checked, Costco has gift cards that you can buy online which can save you a little bit of money. read more

They're now open, call first to reserve your tiem slot. Very clean, only 2 others families when we were there. My lil girl had lots of fun and pizza is yummy. Don't forget the unicorn churros , so cute. I got the bracelet instead of the card, cooler and convenient. read more

Chuck E. Cheese - Pizza and unicorn churros - Pizza Near Me - Newark, California

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It's been probably 25 years since I stepped foot in a Chuck E. Cheese. Then quarantine hit and I saw a spray painted sign that reminded me of a zombie survival sign, "Help! Survivors inside!" But it actually said, "$5 pizza & $5 wings." An easy excuse to go in, get some cheap food and see what games kids play these days. Take out only (due to COVID) but the price couldn't be beat. The pizza wasn't ground breaking but nostalgia took over giving extra points and it was $5. The wings were much better than I thought and I would get a pizza wing combo again. Staff was friendly and accommodating. Need cheap food for the kids (or adults), this location can do the trick for you. read more

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Zero stars, Horrible experience, unfriendly staff and unprofessional manager . List of problems, one day was it we came here for a birthday party, and there was no one to attend to us. The food was delayed and they were getting food at their own bell that too slow never know what an attending read more

Love their salads & dippin dots ice cream! Service was attentive & quick. Big spacious & clean area.

I've always had a great experience at this location. We have visited several times over the last year and a half and have had two birthday parties at this location. We just had my daughter's fifth birthday party tonight and our party helper was Jonathan. He was super friendly and helpful and adjusted some of the things around for me to accommodate my parents schedule. I really appreciated his attentiveness to our group of family and friends For a place that has kids running around constantly, it is clean and the staff manages to keep smiles on their faces I would say most of the games work and they do switch them around every once in a while so there are new games. The pizza and food is slightly overpriced but I'm sure this is where they can make some money We will continue to visit this Dublin location! read more

I came in here with the family early April & asked when would they be hosting party's again? They said mid April & as soon as there was the chance I booked for my sons party. It was on a Friday the manager was our host. He did awesome very professional. He didn't make us feel uncomfortable nor the rest of the staff. We've had party's before in the Hayward location but never again their customer service is awful. So we rather go out the way. Our party was suppose to cut off at 8:30 but we actually left at 9:30 pm and not once they rushed us out. Our other sons bday is coming up & we'll definitely come here & some of our guest were happy Chuck E. Cheese is open again. read more

Chuck E. Cheese - Camilo 2nd bday celebration at ChuckE Cheese - Pizza Near Me - Newark, California

My family and I decided to take the kids out. We ordered a few salads and had a fruit fly and the cottage cheese was not too good. I let the manager Joey know. Omg I met the nicest person in the world. He apologized which it's not his fault and I just wanted to let them know. He was so nice and asked if we wanted our money back or wanted anything else. The best person to talk to. He is a funny and sweet person. I made a new friend. He knows how to handle any situation. This Chuck E. Cheese is lucky to have him. I've felt with management that just doesn't care or know how to handle any situation. I recommend this location. Joey is a hard work with great customer service skills. read more

Chuck E. Cheese - Pizza Near Me - Newark, California

I went here with my family and parents on Tuesday. This location needs improvement (I can't justify giving it 4 or 5 stars), but we all had a fun time. The parking spots are tight. My dad came close to damaging the minivan. I'm glad that he listened to me when I told him to park in this one area and to take up 2 spots. He was nice, but the young guy who stamped us when we entered needed an energy drink. People were in the way early on even though it was only about 20% full here (things dramatically picked up later). https://www.yelp.com/biz_photos/chuck-e-cheeses-newark?select=NtEihXJuc-kuvumgvHX6AA: I liked looking at the wall art. 5 mothers got mad at me (one of them hit me in the head with a tampon). I didn't know that tripping and running over children was such a crime. o_O https://www.yelp.com/biz_photos/chuck-e-cheeses-newark?select=cqjLpxFG2iBmoQ3I0OwVxw: I wanted to draw attention to this pic because the boy is looking at Chuck E. Cheese as if he has rabies. The men's restroom is somewhat spacious, and it was clean when we were here. There have been some issues, however, with the women's restroom. Check out the pics if you want to shake your head or be grossed out. I entered the women's restroom for a second (I really wasn't paying attention). No one was around, and my mom laughed. https://www.yelp.com/biz_photos/chuck-e-cheeses-newark?select=BoNN7VTyFFQajDI-xlJrvA: Having blue balls was a good thing for once (if a kid is reading this, the reference explains why daddy is sometimes in pain). Anyway, I had fun playing skee-ball even though one of the machines wasn't working right. My wife and son had fun too. https://www.yelp.com/biz_photos/chuck-e-cheeses-newark?select=EKBlgEddaJdwQKhts4agHA: Someone took his walking cane. My son really likes the "big climb and slide area." Watch Where You're Walking: 3 pairs of shoes were next to this one table. A small football was also on the ground nearby. I basically put it on top of an arcade game. https://www.yelp.com/biz_photos/chuck-e-cheeses-newark?select=gsjRw_tCZpg8HF-YHjEx6g: It would take some time and effort, but it would be safer for the kids if Chuck E. Cheese just handed out some batches of tickets that were prepared beforehand. Anyway, Chuck E. Cheese went into the kitchen after he visited with the kids. My mom laughed when I said that he was then doing the dishes. It worked out in our favor (we briefly used 2 tables), but no one bused any of the tables while we were here. Our cashier was sweet, but slow. She also messed up twice (my mom commented on how forgetful she was). She forgot to give my mom her number and plates. A few minutes later (we placed 2 orders), she forgot to give my mom a salad plate (the plates are really small trays). Dippin' Dots: Small: $3. Large: $4. There are 4 flavors (ex: Rainbow Ice; Banana Split). I would have placed an order, but the cashier was clueless (another employee took care of the Dippin' Dots customers). Things worked out well, though. Stuffed Crust: It's $2 extra, but is worth it (the other pizza crusts are very thin). My mom is a fan. Note: The main prices below include tax. https://www.yelp.com/biz_photos/chuck-e-cheeses-newark?select=TnzAF0WpjqbKJf0uf9norg: It was $40.82 for an extra large pizza, 4 drinks, and 50 tokens. (The 50 tokens cost $9, which was a great deal.) (Endless) Salad Bar: $9.32. My mom partly gets salad here because she likes the jello. https://www.yelp.com/biz_photos/chuck-e-cheeses-newark?select=vQf3QFu1fd47Ba7doBWF6A: Wings (All-White Meat Nuggets): $12.06 (Small). Score: 8/10. My dad ate one before I could take a pic (he doesn't really eat pizza). My wife and I enjoyed them too. Add $1 for Bone-In. https://www.yelp.com/user_local_photos?select=JBtlq0tlkVjgytlLTvQr4A&userid=eyx42e79U0UEIqWabS1GEA: Cheesy Bread ($7.67): 7/10. The pieces were tasty, but 2 of them really had no cheese. The marinara sauce was too cold. I shouldn't have been, but I was also surprised at how average it was. https://www.yelp.com/biz_photos/chuck-e-cheeses-newark?select=jInbEQtSZ8Z-LVJTezxCtg: Times have changed, but I'm glad that there's still a show. (The characters look a little different, but the TV on the right is in sync with the show.) At first there was only one ticket redemption machine working. A guy got them all working after a woman lightly complained. You'll be given some free candy if you recycle your game cards at the prize counter. The girl at the prize counter was cute and quick. Airheads: My son was 2 tickets short, but he was still given an extra one. He didn't like, though, that he was given Blue Raspberry (I like the flavor, but he really doesn't). He was able to pick out the 2 others. They're large, but the stuffed characters that can be purchased (ex: Mr. Munch) are $34.99. "Molesters were kidnapping kids from here." My mom, in referring to the chain's past, ended things on a happy note. Thanks for reading. https://www.youtube.com/watch?v=ixu798vr-uo read more

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Place has really degraded while prices have jacked. More than half of the rides don't even work and have out of service error. Only one person available to service but lines are slow. read more

We threw our son's 2nd birthday party at the Newark location in January. He had a blast. Since COVID he's been asking for Chuck E. Cheese =(. For a bit of normalcy, we ordered the party pack today and we are throwing him a chuck e cheese party at home. It was fast to order over the phone and the employees were extremely courteous and helpful. When I arrived to pick up they had very reasonably priced toys lined up which we grabbed for my little man. We may come back soon to order take out again and hopefully return when things are a bit normal. read more

Sigh my 4 year old god daughter loved this place. My 2 year old daughter liked it but she was too scared to ride the rides so she was walking around a lot. The funny thing is she loved putting the tickets in that I won. Pizza is Ok, and so are the chicken wings. But this is pretty much for the kids. I got the tickets by playing a Simpsons game ... get the I get 8 tickets. :P easy mode. The other one is Deal or No Deal. Hehe ... some enjoyment to be had here. And I hand the tickets so she can get her little toys and feed the counter. :) Oh well ... Yeah the servers look pretty irritated that they had to work there. I'm all in between about it ... I'll wait till Oli enjoys it more. read more

Chuck E. Cheese - Pizza - Pizza Near Me - Newark, California

Came here for my niece's 2nd birthday party and it was fine. The pizza tasted good to me, especially with the garlic crust. It didn't seem too crowded but there were indeed kids everywhere- but that should be expected. The workers were really helpful and kind to us. It seemed a little hectic but the guy who seemed to be in charge of the birthday parties was nice and had a great attitude. What was really disappointing was the bathroom! There are 5 stalls in the women's restroom. One had red tape over the door, another had a huge plastic covering over the entire toilet (not usable), and the large stall with the changing table had a lock that was broken and wouldn't close. That left only 2 working stalls out of 5. Hopefully someone gets them cleaned and fixed! read more

Chuck E. Cheese - Large App Sampler Platter - Pizza Near Me - Newark, California

Chuck-E-Cheese is nothing like I remember it when I was a child. It's less fun and extremely overpriced. Their new system just plain sucks. It's terrible. I brought my two little kid cousins here for a "fun filled day" and it was anything but fun. They didn't like it at all and within 5 minutes I felt like asking for a refund and leaving but ultimately decided to stay. I had a coupon and spent approx $55 dollars on two 60 minute kids passes. Otherwise it's about $17 dollars for 30 minutes and during that time you can barely play any games b/c there's a limit between the number of swipes. These passes let each kid play the games for 60 consecutive minutes with only one "break" in between. This really sucks when you need to take a break for the restroom and are the minutes are being deducted, if you need to eat or just needs a break in general. The games were very boring. The employees themselves deserve five stars. They were obviously overwhelmed and short staffed but still did a great job serving customers. I ordered a large pizza for us which cost about $23 dollars. For one adult and two kids - we almost ate the whole thing. Pizza is thin and slices are small. Also very oily and also overpriced. I will not come here again. read more

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Super friendly staff. We were the only ones here and we celebrated my daughter's birthday. We got to dance with Chuck E. So much fun!

Friday night after work I took my son to the Newark Chuck E. Cheese thinking it was their larger two-story property in the San Jose area. He was still super excited (even though it wasn't the one I was looking for). After about 15 minutes of us arriving- Chuck E. Cheese was out and about and my Super excited three row ran up to greet him. Immediately I noticed that he didn't really interact (not the typical excitement or high-fives we see all the time at all the other Chuck E. Cheese's we visit) with him he just kind of stood there so I snapped a couple of pictures didn't think much of it and we continue to play games with our game card. About 20 minutes later he comes out again and It's over near group in the back party section. My son runs over to that area and he's trying to get Chuck E. Cheese's attention. He saying hi and standing near him and eventually he grabs onto Chuck E. Cheese arm. The person inside the costume the end snatches their arm away and continues to only deal with the kids and family at the party in the back. After Chuck E. Cheese walks away from the group I walk up to him I tell him I saw what he did he tells me sorry in sign language and tries to walk away I tell him what he did is not OK to not do it again and then I'm about to speak to his manager again all he says is sorry in sign language and walks to the back. I'll go up to the counter tell the young man working at the register that I want to speak to the manager after waiting about 10 minutes they finally saying a young lady Yahoo looks like she's in her late teens early 20s she tells me she's sorry I tell her sorry is not good enough and that I still need to speak to a manager. The manager have been sitting in the front with her iPad and whatever papers she needed seem like she was doing some type of count from the time we came in after waiting for a long period of time I continue to play games with my son and watch the front counter. I finally saw the manager come out start to pack up her things and walk to the back. I went up to her asked her does she not know that I have been waiting for her for at this point about 15 minutes then she starts to say oh what can I help you with. I respond to her and say no one told you what the issue was because at this point I'm talking to a couple people. She then goes on to say how she didn't know what happened what did I feel like was the correct action and that this was their best Chuck E. Cheese however he was sensitive to touch because he had autism. I am unclear as to how a Chuck E. Cheese character that supposed to interact with several kids is normally being grabbed on and approached could possibly be the best one if they're sensitive to touch. No one tried to do anything to correct it she asked me what I wanted done I told her that I didn't think that the same person in the costume should come out again and the saying Chuck E. Cheese came out again while we were there we were there for a while because I paid for a 90 minute card. All that to say after being ignored for something that was very serious no actions being taken in for her to actually tell me that he was the best Chuck E. Cheese to me felt like I was very disregarded as a black customer and a customer in general. Repeat I will never be taking my son back to the Chuck E. Cheese again I didn't think it was fair to make him leave the facility because someone else did something rude to him so I stayed there for the sake of my son uncomfortably which I should not have had to do. Be mindful if this is the Chuck E. Cheese that you want to take your kids to. read more

Came here with my 4 Year Old Granddaughter On a Tuesday Evening around 415pm. It wasn't crowded at all. It's been years since I been here since my kids are all grown, so didn't know they got rid of the tokens. Bought a card worth $20 with a elastic purple bracelet so she can put around her wrist without losing it. I can see her from where I sat in front of the Horse Game and our order came she asked me to play a game, she comes back Ate a bite of pizza and asked to play another game, well as lost her card. Mind u it was still empty. So we looked and I noticed a gentleman with the same purple elastic bracelet and ask him if he just picked it up and he said NO ANYWAY... Just wanted to say THANK YOU so much to Allandra, & Marilyn for all their HELP, and Christian, I think he was the Manager, he was Able with my receipt, take all the tokens from my Granddaughter card that she lost to a new one that's CUSTOMER SERVICE Thank You Again The place was CLEAN, an employee wiping down the rides and games & another vacuuming and this was around 6pm My GrandDaughter has a blast, will Be coming here again And to the person who took the game card SHAME ON YOU, it's for kids read more

Chuck E. Cheese - Wish the purple band can go on the wrist tighter so kids can take it off & lose it - Pizza Near Me - Newark, California

PLEASE LISTEN to what I have to say. I was a former Chuck E employee and I KNOW all the secrets and truth that runs this business from morning to night. FOOD: PIZZAS - All pizza flour are frozen and made to order. Pizza sauce comes from a pre-made plastic bag. Leave the pizza out for more than 5-10 minutes and it looks disgusting and tastes like cardboard. SALAD BAR - You might think it looks good but the truth is, you are eating salad that could be more than many weeks old. We are required from time to time to refill any selection of the salad when it gets even halfway full. That means the old food gets mixed in with the new food and at the end of the day, we just put cling wrap on top and leave it in the fridge. BUFFALO WINGS - These wings and drumsticks do taste very good and that is because we do not make them, Tyson does. All we do is heat them up and on weekends when it is very busy, they are heated early and left in heated lamps. That means if you order buffalo wings at 2:00pm, it could be chicken that was heated and mixed from a batch at 11:00am. CHEESE / PEPPER SHAKERS - These are sometimes cleaned depending if the employees have extra time when closing the store. They are NEVER EMPTIED which means if a shaker is half full and refilled, the old cheese / pepper will stay in there and mixed in. Overall, many health concerns regarding how food is maintained. If you have kids, I would recommend coming here to play and eating pizza elsewhere. You will save time and money. read more

I like it hear bc it's not that crowded but probably for a reason. They are always super slow with the food. We asked to speak to the manager bc he had trouble tracking down crushed red pepper and the staff were not being helpful. When the manager arrived he was totally defensive with my son's grandmother. She said that they had a reputation of bad service and that set him off. He starts arguing and saying that they do not have bad service. I told him he couldn't argue with us what bad service is bc it is our opinion. His response was "why can't I argue with you?!" Really?? Did you learn that at manager school? How about some common sense? Are you TRYING to lose customers? If you came to argue with me and not rectify the situation then just go away. You're making things worse. read more

Wow, glad to have normalcy back especially for the little ones. For those who have kids (or even older ones) who want to have fun -this Chuck e Cheese is awesome! They have lots of games for kids to play, clean, and the food is really good. Five stars for staff, games, and food. Will definitely be back! read more

The place is still the same with one significant change. Chuck E Cheese do without actual coin tokens. All games are now operated by a card. That is fine. However, some games now takes two credits (such as Fast and the Furious, card photo, etc.) Before, everything was ONE token. The buffet is still there. Always not as advertised since because dessert was not available. The buffet still consists of a very plain salad and one topping pizzas. read more