This place lacks customer service, I had an issue and was never resolved. I went as far as submitting an email and have not heard back yet. The cashiers and managers are clueless. Never going back to this location read more

Overall location is well kept and tidy. Just wanted to compliment and again thank Gaby who was onsite near jump area and quickly rushed to assist my niece during a minor injury. We appreciate your help! read more

What was supposed to be a fun 2nd Year birthday for my little one turned into a nasty experience this past weekend. I took my family and faced a negative experience. 1. Waited 40 min for 3 pizzas and 2. AWFUL experience with the wings. After receiving my pizza, we waited an additional 15 min for the wings and they got the order wrong. Which sure, issues happen. But to be served 2 wrong wing flavors, then to be asked if they can pull it and give it to other customers was beyond discussing. I suggested I receive those wings as a comp considering the mishap and got told BY THE MANAGER "oh- no we want to use these for other customers that ordered this flavor". How freaking disgusting. NEVER going back considering I don't know if I'm eating other peoples orders. I'm appalled and quite honestly fear anyone eating their food. YOU DO NOT ISSUE OUT AN ORDER AND TRY TO PULL BACK TO GIVE TO ANOTHER CUSTOMER! She was a manger in the kitchen, unsure on her name which I regret not getting. Posted this on Google as well. read more

We just had a toddler party here over the weekend. Isabella, my party host, was efficient, friendly, and organized. She has the tables set up and food order in. She added a coupon to save me money on the pizza and drinks. My child and his friends, ranging from ages 18 months to 15 years old had fun. Though it was crowded around 3-5 pm on a Saturday, there was no wait time for any of the games or rides. The kids and their parents enjoyed the pizza, wings, and dip n dots. Would recommend for parents who are thinking about a venue to have a future birthday party for kids. read more

Chuck E. Cheese - Pizza Near Me - Cerritos, California

See all

Had my daughter's 5th birthday here last night (05/20) and it was incredible! Kiddos had so much fun and the food was tasty. I was hesitant to do a birthday party here because we usually have huge bashes but Chuck E. cheese simplified the process. The kids were entertained and the adults were able to socialize. Our host was great! She was very attentive and communicated what was coming next. I would totally recommend! Don't forget to tip your party host :) read more

I have no complaints about this place. I had my sons bday party here and it was so much fun. I do wish there was options for larger time frames with birthday parties but I mean it's a pizza place with games. Can't go wrong with that! The service was all good. read more

Loved the trampoline and obstacle course/ slide for the kids. Especially, my 7yr old autistic son enjoyed it so much.

Took the kiddos to Chuck E Cheese to burn some energy. They had a blast running from ride to ride. Cashier was very helpful I had a ton of questions trying to get the best deal. She was patient with me and I didn't feel rushed or pressured. We arrived at opening time and this location was clean. We ordered pizza and I had the salad bar. Pizza was great the kiddos loved it and the salad bar had a variety of veggies to choose from and the salad was nice and fresh. We also paid $10 extra to jump on the trampoline that was great! The kids got nice and tired. Totally worth the extra fee and it came with nonslip socks. We spend 3 hrs playing and jumping and we had a great time spend around $80 total for rides, games and food. This was a nice treat for the kids. read more

Cerritos CEC welcomed us with smiles and after what happened at La Mirada I really needed them smiles. It was our first time here and it was pretty lively. 10:30 am Sunday and they had a crowd bigger than expected. It's a spacious location, didn't have a funky vibe or smell like LM. The games were functioning and spitting them tickets out. Of course using your online savings(coupons) which is a must. The deals are good. They have two 30 min. Cards for $15.99 Not bad... you can pause it once... You can really UP that ticket game!! Salad bar was clean & fresh. The stuffed crust pizza is a must +$2. My kids really enjoyed themselves. Chuck e Cheese is "Where a kid can be a kid." You have to be positive towards the parent because those kids dont drive or pay for themselves. It's unfortunate some location can fall short of a good time do too Customer service. Cerritos came through and did not disappoint. Lucky 7/100 read more

See all

Please turn on your A/C!!! It's so hot in there So many people and it's like 89 degrees in there horrible read more

This location is pretty bad they take over a hour to get your pizza out,, it's ridiculous don't come here unless you love waiting more then a hour to get 2 pizzas not even little ceasers takes this long read more

Overall, a bad experience. When we arrived at 11, the posted opening time, the front door was locked. They seemed to have trouble unlocking it, so maybe that was an accident. Limited options on things to do. Many of the games weren't working properly and just took our points. Would be less of a big deal if you paid for the hour but we bought actual points, so when things weren't working, we just lost $$. Understaffed so not even able to find an employee to help. No hand sanitizer stations, which blew my mind. Everything looked and felt dirty. Countdown for a dance party- my kids were psyched. Nothing happened. The stage area was under construction and was an eye sore. Very sad that this was our first experience and very likely our last. I can't imagine anyone paying for a bday party there. read more

Had a birthday party for my child, staff was great, clean location, price was great. Everybody had a enjoyable time thank you.

Me and my friends had a great time here tonight. It definitely has changed a lot since we were kids; there's no Munch's Make Believe Band anymore (sad) and they have trampolines instead of Sky Tubes now and it's a different system with cards instead of tokens which was kind of a bummer cuz that was such a big part of the fun but that's how everything is now I suppose. We didn't try any food because we had just done shabu shabu next door but the salad bar looked fresh. This location was very clean and looks like they remodeled recently. The staff was super nice and we got to have a silly time and play games together for a while. Thanks for letting us be kids again. 10/10 would come back. read more

I was playing 1 games with 17 credits left and I played 1 games so I should have 16 credits right. But no it stole all of my credits and then I told the staff about it and then they rudely blamed me and said it was my fault and I scanned it multiple times even though I didn't scan multiple times. So If you don't want to get scammed DO NOT GO HERE. read more

Hold the eff up?! Since when did this big ass rat bring over NYC slices over here?! This pizza was legit so good, I'm in shock thin crust had me eating about 7-8 slices of bbq chicken, supreme and classic pepperoni. The pizookie all warm and gooey not mad at this place if it wasn't for all the crying. read more

I booked a birthday party for my five year old here on the 21 at 11 am. The host was great! He was kind and cooperative with the kids. I will say that I paid for 11 kids and got 3 extra pizzas and I paid $450! I feel like it was a lot for a small amount of people. One thing I noticed when I got home was that I was missing TWO things from my package. I paid for the medium package (mega fun??? I think) and I didn't get my party hats or goody bags! Wtf! $450 and I'm missing things??? Just make sure you know what you are paying for before you actually pay! I paid a deposit of $50 online and the rest in the store after the party. Besides this, my baby had fun. The pizza is good. The games are fun for kids. It's a small enough place that you (as a parent) are able to keep an eye on your kid from where you are sitting. It was clean because we went right when they opened. read more

My kids and wife went to Chuck E. Cheese for a family friend's son's birthday party. it was a great time they had lots of pizza pepperoni pizza cheese pizza supreme pizza stuffed crust pizza. also they had garlic bread with marinara sauce chicken nuggets chicken tenders and a full salad bar and a soda machine for unlimited refills. and of course in the birthday section they have full screens of Chuck E. Cheese adventures with a huge animatronic Chuck E. Cheese reacting to the videos. then Chuck E. Cheese came out to visit with all the kids and took lots of pictures with the kids say hi to the birthday boy and wish them a happy birthday and there was a special birthday song where everybody danced it was awesome. then all the kids had cards with tokens on it and they got to play in the arcade. the arcade has lots of rides and opportunities for pictures an all around great place for kids and family. read more

See all

What a scam. They charge you $15 to bounce on a very small trampoline, but the attendant is often missing so kids just sits outside of it wearing the socks they make you buy but they can't get in and bounce. Most of the arcade equipment is broken.. Every time we go my son leaves feeling frustrated and disappointed. So bummed about this place. It had potential Ready read more

This chuck e cheese is a small family entertainment center, only few arcades stations, very limited games, surrounded by dining tables, and separated area for group party. read more

See all

Food and service was great. Place was clean but very packed. If you're looking to celebrate a birthday, I recommend going during the week.

Nice and roomie party area with staff very helpful and nice and simple salad bar all you can eat and they sell beer on tap 20 oz cups. Clean bathroom . I'm booking my grandchildren party's here hidden jem in Cerritos read more

See all

It's a fun place for the kids and we got to come here for the summer of fun! We paid $100 something for 2 hrs of playtime. And it was well worth it. With the little ones you don't need more than that. The games were ok here. Some work , some don't. We been coming so often that I began to get over this place. It's really bad how places like chuckee cheese you seen it declined in the way they do things. I get it. There short staff and people that work slowly begin to not care. Sometimes there's no one in the front. And there's only one person at register and it takes long. It's not like it used to be. But it got the job done so I'm grateful for the experience. To me this whole covid restrictions are ridiculous because they're worried about a silly mask when they should be more concern about cleaning ness and health code. Restroom are dirty and games look dirty. We'll see what happens with this business I think they have potential if they do more specials that gets you to pay for a season read more

The ambiance was nice and clean some of the staff was rude didn't have food this time .. thanks to Lucas are experience was awesome. Maybe he should train everybody else and he definitely deserves a raise. He was jumping through hoops, and yet he was still cool, calm and collective. I will be coming back because of his service read more

I totally recommend having your child's birthday here. You don't need to do anything, they provide everything. We had so much fun read more

Chuck E. Cheese - Pizza Near Me - Cerritos, California

The service are superb slow here and the balloons Bouquet here does not come with the Chuck E. Cheese balloons $8.99. I ordered it and they told me only for the birthday party. Then why are they displayed on their wall advertising? They should stayed from party only. In addition, foods wait is more than 30 minutes. read more

Chuck E. Cheese - Pizza Near Me - Cerritos, California

See all

Went here a few months ago for a bday party - they had just finished renovating the inside and it is so nice, clean, and has lots of space so it doesn't get super crowded. Definitely a reinvented interior, and it was so pleasant for kids and parents! read more

Almost all establishments have sanitizers throughout their restaurant. NOT THIS ONE. Of all places. Sad.

I love the Chuck E. Cheese Cerritos team! My son is very specific on how he like his pizza (no sauce) and during the pandemic we have picked up ALOT of food from them. We normally put in our order online or just call it in. They even call it the Bronson Special For my sons Bday March/2021 we picked up the party package and all I can say is they included everything that we can possibly need (even a cake knife) totally worth it! Our favorite is picking up the 4 for $20 special and taking it to the park. We get 2 Large pizzas and appetizers with that deal. We pay extra for the toppings (no biggie) I couldn't be more appreciative of the employees and how they've handled the pandemic...can't wait till they are open! A BIG thank you read more

Chuck E. Cheese - Waiting on our yummy food! - Pizza Near Me - Cerritos, California

See all

Ian and the Mrs. love this location. Mrs. always being the only rational person at the house allocates "time" so that everyone in the household gets their entertainment when we venture outside. Mrs. can browse through all the shops in this plaza as well as the Cerritos Mall until she is exhausted. Ian can play one game after the other until he is exhausted with enjoyment. Happy Kid means a happy wife. Happy wife is happy life. *Laughs* That being said, we usually get shopping done first and then bring Ian here. The games here are a little bit different than the ones at the La Mirada location. The layout is also different. Ian grabs his coins, circles the entire play area twice. It takes him a good 45 Minute to do this and he is happily exhausted by then. Pros: We see parties happening here all the time. So, their Chuck E. Cheese Mascot is always on the floor interacting with kids. This makes the kids super hyper. Cons: Not much employee supervision on the floor. We will keep frequenting this place for future family entertainment. read more

Came here last weekend for my niece's birthday. I was surprise to see COINS, i thought Chuck E Cheese's uses cards now, like D&B?? I guess not all Chuck E Cheese's? This place is pretty small, no stage compare to the one in Ventura but it's cleaner than the one in El Monte! The pizza was not all that great, the wings weren't anything special, my favorite was the salad bard. They had a good variety of salads, dressings and toppings. The garlic bread was pretty good too! :) read more

See all

Kid's basketball has 1 ball, ball claw machine rigged, carpet smells like smelly feet. DO NOT COME HERE!

It's Chuck E. Cheese, I mean I wouldn't go here expecting a 5 star experience but it's better than expected. I'm honestly pretty impressed with their food! They must've changed some recipes because oh my god I loved their pizza, even the crust was nice and garlicky! The cookie was soft and warm. The others I went with enjoyed the wings. There's enough games and entertainment for kids with friends to spend a couple hours before getting bored. As an adult, I started getting bored an hour in, but it's not for us. The machines were clean and the lady working the front was actually so sweet and nice. We went on st Patrick's day and she had on cute green eyeshadow! A fun place for kids. read more

Fun times at Chuck E. Cheeses, I have visited many locations but no location comes close to Cerritos. I love the employees here. They are so, so sweet and unobtrusive. They are always smiling and have an amazing attitude. The staff at the counter are always so promptly to help you aswell as the staff walking around. I am sure it has to do with leadership I had the pleasure to meet the Manager - Trina she is amazing she truly knows her way and i see why the employees are amazing they have a great leader. The over all place - the eating side, games and bathroom are always clean. Food is always on time don't have to worry about cold soggy pizza. The pizza, wings, garlic bread, salad bar, and cookies are amazing! As far as the machines, they are clean and in perfect working condition, I truly am humbled by this location and will be back again and again. I also had the pleasure to host birthday party's and have received the same quality of service as a day to day customer. I purchased a party package and it's amazing you get your own hostess, table reservation, cake, chuck e to sign happy birthday and take pictures with the birthday boy aswell as a turn in the ticket wind machine. The hostess i had was Cecilia she truly goes out of her way to make sure you are having a wonderful time. read more

Chuck E. Cheese - Pizza Near Me - Cerritos, California

This location is disgusting as soon as you walk in it smells like feet and ass. And I was wearing a mask. Smells like they don't even disinfect anything I'm their had to walk out just the smell was nasty and was not going to eat like that. This place went to crap. Bad place to take my kids if you are health conscious. read more

Worse experience ever. Andrea was incredibly rude and made the visit uncomfortable for my family and I. She gave me a snarky attitude when I asked about a certain food and snapped at me when I brought up rewards after I had payed. When my kids and I went to get toys for the tickets earned she snatched the cards away from me and again just had a nasty attitude towards us. Do not come here. read more

Celebrated my son's 5th bday here. Thank you for our host Maribel! Shes awesome! Made his day very special. He had so much fun.

Fun place where kids can be kids! The staff are awesome! They are nice, PATIENT with all the noise and lights---Whew! Just overwhelms me but kids love it so I have to deal. The food is decent and the drinks are ever flowing! The chicken wings were good and we enjoyed them. If you do the party: bring extra table cloths for the adult tables, kids weren't into the dippin' dots...I was in disbelief. You can decorate in your theme of choice (BYO). Had a great time overall! I would do it again! read more

my child really liked it, the atmosphere is good, the place is not busy with people, the machines with games are always available, often cleaned, the room is always clean, the food is delicious, the pizza is on top. a big advantage is that adults can also play slot machines. we are glad . read more

Chuck E. Cheese - the mascot of the football team - Pizza Near Me - Cerritos, California

Marcos saved my sons 3rd birthday. Extremely patient and helpful. He was on top of everything in a very busy environment and was able to help me reserve a very last minute table. Very much appreciated!!!!!! read more