Gisel is the greatest for making my daughter's day with some fresh cotton candy. Where else can you get some outside of visiting a fair?! Also much love to all the staff here that do 5 or more different tasks in a shift and keep the place running. Also, the pizza here was unexpectedly good. It's made fresh to order & crust is not too thick- crispy and chewy and brushed with garlic butter. Don't sleep on the coupons on the website. 50% off Large Pizzas Mon-Wed and free Trampoline Zone access on Tuesdays. read more

Chuck E. Cheese - made fresh to order & unexpectedly yummy - Pizza Near Me - Cerritos, California

Those who worked 8/16/2026 around 3:13pm do not know how to operate when it comes to redemptions that customers prepay online. The manager told the clerk to input a family pack that I prepaid for from my jobs discount page (Fun Express) it stated to additional charges. I was charged extra. I also purchased an additional play pass for 60 minutes on Fun Express and they also charge me extra on site... what's the point of prepaying if I am going to be asked to pay more on site? The manager basically stated he can't do anything and to contact the "third party" I did and luckily they refunded me the difference due to Chuck E. Cheese mistake. They were rude and kept giving glances the entire time we visited. No wonder it's a 2 star location. I remember going here when I was little. This place has fallen apart. Also an additional $15 to go on the SMALLEST playground. I won't be taking my kids here again, such a rip off and bad service. Only nice thing I can say is the pizza was good. read more

After years of not coming here, we decided to visit on a Friday afternoon for some family fun. Unfortunately, it wasn't the Chuck E. Cheese I remembered. The first thing I noticed was how quiet and empty it felt. I remember this place being packed with families and having such a fun, lively atmosphere, but this visit felt the complete opposite. They added a trampoline and a couple of inflatable play areas, but hardly anyone was using them. Thankfully, many of the classic arcade games we enjoy are still there, and those ended up being the highlight of our visit. The biggest disappointment was the redemption counter. We waited about 30 minutes just to redeem our tickets because no one was there to help. The only employee we consistently saw was the one at the front checking in guests and handling payments. We noticed a few other staff members going in and out of the office, and it seemed like they saw us waiting, but no one stopped to assist or even acknowledged us. We tried getting someone's attention, but they would quickly disappear back into the office. Overall, the place just didn't have the same energy or excitement it used to. I was hoping for a nostalgic visit, but instead it felt understaffed and lacking the fun atmosphere that made Chuck E. Cheese such a memorable place. read more

We had our PTA fundraiser here last night (a Wednesday) and the staff was really helpful, specifically Savannah. She was so patient with the number of transactions she had to do for the kids, and I for one was grateful because I can imagine it can get stressful dealing with a fast paced environment and a ton of kids hehe also, I hate pizza but I love CEC pizza! And the wings, I love them here! I prefer CEC pizza and wings over actual pizza and wing spots! read more

I'm back for the summer with their SUMMER DAY PASS that's currently $100 for 3 months of play for the middle pass. Daily credits of 100 for games and 30% off food. Biggest change is their....... ADVENTURE GYM. $10 during the week $15 weekends for unlimited jump and jungle gym for the DAY. SOCKS provided Wristband provided PARENTS NOT ALLOWED INSIDE The gym area/ trampolines can get crazy at times with kids or all ages, jumping in and out. It can get scary when you have 2 year olds and 10 year olds in there. Sometimes staff is strict and will kindly ask kids without the socks/wristband to ask their parents to purchase them. Other times, the area is unattended and there is chaos. I've had better experiences with purchasing food from the app for pickup. read more

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This seems to be an older Chuck E Cheese and although it's not too much different from other ones, it is considerbly smaller than the one close to us in City of Industry, or the other one we frequent in Pasadena. They do have more kiddie rides than the one at City of Industry, but their game selection is much smaller. My son didn't even finish his 40 game credits. It's not a bad Chuck E Cheese, but on the smaller side compared to some of the newer ones. read more

My family and I have patronized this Chuck E Cheese for well over 25 years. We like how it's conveniently located, very clean and staff is very friendly for the most part. The salad bar is always fresh and nice. We were here just recently celebrating a little princess bunny loves 7th bday. Had an amazing time with my family. My goodness, the pizza is the best at Chuck E Cheese, hands down! The only thing we forgot at home was the cake. This is where things went downhill, it didn't affect us much but thought I'd mention it. We saw they sold birthday sheet cake here so we ordered 2 of them. We were given a time frame of 10 minutes. 45 minutes later, still no cake! We were under the impression the cakes were pre made, they just need to decorate the cake. 45 minutes? Really? Why not just tell us they don't have any or they were baking them and it will be a while instead of keeping us waiting. We canceled the order and did receive a refund but the delay was unnecessary. Aside that, we did have a good time, just wish they had been honest with us. Pizzas good here so we will be coming back, just no more cake orders. read more

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If it was based on an employee the restaurant would be 5 stars! We see you Desirae! She stamped us, rang us up at the register and even for being the only one who seems to be actually working still took time to go give my kids their prices after waiting for 30 min at the counter! crazy how the other employees literally would make eye contact with us while we waited and still choose not to help. Please give this girl employee of the month or gift card to recognize her hard work! read more

We came around 11am, they open at 10 am. Place was clean and had nice staff members. Food, games, etc. does add up. Will be back if our daughter ask to go back. Pizza was better than I thought. read more

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Rating 1 star due to safety concerns. No one was vetted at the door to check who was coming and going. People and kids were walking in/out without staff checking UV stamps. They were obviously under staffed but creates such an unsafe place for younger children. I was there for 3hrs and no once did I see staff checking UV stamps. read more

I understand it's not the staffs job to babysit kids. But for them to not be on top of children's safety is another thing. While my child was in the jumper a child continued to hit her in the face. A caregiver of this child told my child it was her fault for being in the way. When I became aware of this the mother immediately tried to talk over and yell at me that my child was the problem. I went to the worker and asked if she's allowing kids to hit others and she said get the manager. Manager there didn't seem to care and said ok I'll look at cameras while waking away. They continued to let the kid stay in jumper and said nothing to the woman. We will not be coming back to this location. read more

We had a birthday party for my son on Saturday, right after openning. Everything was ready when we arrived. We booked the party online. It was super easy and we could make some changes until 24-48h before. We chose the Mega package that includes 2 hours of play games (trampolin area no included. On Saturdays is $15 the whole day per kid), 2 slices of pizza per kid, unlimited drinks for the kids and one ice cream per child, also a complementary large pizza that we used for parents and unexpected sibling. Food is delicious. It arrived on time and hot. For us, due to the fact that parents had breaskfast before coming, we didn't need extra food. Maybe at other times (lunch or dinner) you may need to order extra food for parents and extra drinks as well depending on the number of kids you invite. To maximize the food. I upgraded the pizzas for the kids (from 2 medium to 2 large) and the complementary (from large to XL), for only $9 more I had around 10-12 slices more. The best of this package is that you have a host. Ours, Maribel, was a lifesaver. She was super nice She arrived on time, explained us the schedule, and helped us coordinate everything, confirmed our food order, helped us add extra items, and with the cake. Party was better than expected. It was the first time going here. My son was happy and all kids had plenty of fun. I wish we had more time to play because the 2 hours of play are uninterrupted and starts counting when every kid plays the first game, so basically they do not use the time they are eating. The place is not huge, but big enough to know where the kids are. It is clean and all machined worked. Security at the door is another think I like. You are checked when entering and leaving, so no kids should be allowed to leave alone or with another person. Our experience was good. Having a host was a relief for me, but every case may be different. Prices are ok as well. Good variety of drinks and the kids were excited of exchanging the credits for prizes when leaving. Recommendable. My son is 8 and enjoyed it. Good also for younger kids read more

The service Terrible with a capital T! One register open the entire time and cashier was letting one family bring up a zillion other people to do separate transactions and hold up the line for 40mins. I see why it's only 2 stars for this place on yelp now!!! HORRIBLE !!!!!!! read more

The Food was very very bad. $22 for the appetizer sampler - take a look at the pic's to see what we received. 4 tiny burnt boneless wings and dry fries and dry cheese bread. 2 stars instead of 1 because most of the arcade machines worked well. read more

Chuck E. Cheese - It tasted even worse than it looks - Pizza Near Me - Cerritos, California

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Visited on Sunday, 8/31/25 to celebrate my kiddos birthday and the service was excellent! The pizza was delicious and all the kiddos had fun. I can't recall the name but the host we had throughout our event was AMAZING and kind! The restaurant and bathrooms were also very clean! read more

The food is pricey it's disgusting the slices are too thin. We had to wait 45 minutes for 1 pizza. The workers have a horrible attitude this worker literally almost yelled at a kid to get out bc it was almost time to close. The restrooms are disgusting there's no soap and the toilets are dirty. The owner needs to come in to put in a check his workers. read more

Everything! Is great there ... the pizza is great. The machines are amazing and everything is clean and fun!!

I'm a 20 year old male so it's kinda odd for me to go to Chuck E. Cheese. I had came to get a cake for my niece and was immediately laughed at as I was walking in by two female employees and one had glasses. They talked with attitude and made me wait 30 minutes for a cake. Not sure whether the cake was ready or not but it was cold when I got it so I assume it was just in the fridge. After all that she brings it out without a box and then puts it in a pizza box scraping the icing on the top. Don't come here read more

Chuck E. Cheese - Vanilla sprinkles Cake - Pizza Near Me - Cerritos, California

This location is closest to us so we have frequented this place for probably the past 5 years, but things seem to have gone downhill with many machines out of order, no one really cares when you report the problems with the machines. The food is okay, not top tier but acceptable. The employees always seem overwhelmed with the workload so maybe that's why the service level has gone down. I hope they will improve their service, and update their arcades because other chuck e cheese locations have many newer games and less issues. read more

Dear Chuck I planned coming to this location since it close to Buena Park and was in the area. My husband and I brought our 6 year old daughter to have the summer pass fun card put to use. We started having a good time but then noticed after playing the games the reward ticket was 1 ticket! The other game she got a high score of 2000 points and still got ZERO TICKETS!!!!!! My daughter was so disappointed. I remember back in the day, tickets where like 20 tickets or more. I remember feeding the machine a bunch of tickets when counting them. S read more

where a kid can be a kid !!! with my girls .. and im the biggest KID!!! ;) my girls love this place. They actually change this place up. It looks really nice now I came here a few months back. It was pretty ran down.... great improvements.. super friendly staff the pizza is always amazing. Salad bar is bomb. They have eight beers on tap the hot wings are to die for. Just a great all around please... and this place is actually pretty clean, compared to others... thanks again Chuck E. Cheese we will definitely be back! Sidenote, definitely get the app so you can earn points and get 500 free tickets read more

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Set up for you to have a birthday-party-in-a-box, we came here for a kiddo's birthday gathering, and the nicest thing is that everything is in one place, ready to go. Setup, decorations, a few pizzas, desserts, entertainment (you get a card with a certain amount of unlimited play time on it), and staff for support are all here ready to go. Plenty of space for multiple parties that were happening at the same time where we didn't feel overcrowded. They have beers on tap for the adults/parents! Expensive for a 20 oz beer, feels a little bit like being at a stadium though. Overall, the pricing for the kid's party is pretty expensive - for the number of pizzas provided and the food/supplies, it's a bit meager. I think if their pricing was a bit better, this would be a bit more accessible and easier to plan for. If you haven't been to Chuck E Cheese since you were a kid, there aren't any ball pits or play areas anymore - it's all games similar to Dave n Busters. read more

I haven't been to Chuck E Cheese in years so I was surprised to see there were no more tubes, slides and ball pits for children to play on. Now it's just games and entertainment. We went around 7pm with our almost 2 year old daughter and we had a great time. We got combo #2 which came with a large 1 topping pizza, cheesy bread, and 2 drinks. We ordered a half cheese, half pepperoni pizza and it was delicious. The crust was seasoned yummy garlic seasoning as well. The cheesy bread was good, but tasted too much like the cheese pizza. It came with a marinara and a ranch sauce. There were plenty of open tables at the time we went. The Chuck E Cheese animatronic never turned on while we were there but it was okay since it was the end of the night. We also paid for 60 minutes of game time. There's a promotion right now for a free 30 minutes when you buy a min of 60 minutes which was really nice. The games were fun. They're mostly catered to younger children because all the games were lower to the ground. It was perfect for our toddler. They also have a few older kid games like the basketball game, and racing games etc, but mostly little kid games. We cashed in our tickets for cheap little toys but my daughter was happy with them. It was nostalgic going to Chuck E Cheese, the games were fun, the food was good. Still miss the little playground area for kids to play on and burn some energy but all in all, we all had fun, especially my daughter, and it was all we could ask for. read more

Chuck E. Cheese - Half pepperoni half cheese - Pizza Near Me - Cerritos, California

The place is very clean! Safe environment for my grand daughter. Trampoline and slide are safely available and my granddaughter is definitely enjoying it! She's only 16 months old and she is able to walk through the amenities safely! Staff are very friendly and helpful. Definitely coming back here read more

Chuck E. Cheese - Slide - Pizza Near Me - Cerritos, California

We arrived right when it opened on a weekday the floor was extra sticky in front of the soda bar they were out of cherry Pepsi it was just carbonation a couple broken games the sald bar was not the best .melted ice in potato salad wilted spinach. We have a pass and have been visiting multiple c.cs for over a year now by far the most unkempt sorry for the honesty read more

Its cleaner than Lakewood, but with fewer games. When I visited here, it wasn't too busy so that was nice. The pizza was okay- the crust was dry and aaaalmost burnt but the saving grace of the meal was the salad bar. It was soo fresh and everything was well tended to. The photo paper on the Sketch thing was out so I asked for them to change it. I had to ask 3 different people before someone actually took care of it. By the time they finally fixed it, we ran out of play time. (It took over an hour). Despite all of that, still 4 stars because my son had a blast and that's what I wanted out of this trip! read more

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Normally this one is one of the better ones but today it is not. After waiting 35 minutes for pizza I asked one of the guys how much longer we were going to be waiting for pizza and his response was the buzzer will buzz when it is ready. I do realize that the buyer will go off my question was how long. Without checking or looking at the pizza area he said i dont know and walked off. When i asked someone else the response was you can always just get a refund. I said I understand that it is busy can i get an estimate for the wait for food. 10 more minutes was the answer. 45 min for pizza in a place that should be ready to make a bunch of pizzas is not acceptable. read more

i would give this 0 stars if i could cause the drinks taste weird to overprice made me pay for a water cup i went this was 1 month i don't know if they changed it and barely any worker waiting so you might have to wait in line for 10 minutes read more

Went for a friends daughters birthday and a total of 3 people were working the floor. I walked in to meet my group and no one was at the front so I didn't get a stamp nor did my sons. The door has no security measure or stopper to prevent kids from running out and after about an hour of being in I asked about the front door that was ajar the entire time and someone behind the counter said "someone's up here the whole time they'll see" I replied "they didn't even see me walk in I've been here an hour and I'm watching the door. There's been 4 times the front counter has been unmanned" Hire more people or add security measures to the door. Environment is clean, food tasted great but i would not go back for the simple fact of it being so understaffed and insecure. read more

Always check Groupon for coupons atleast 24 hours before you go chucke cheese. Or atleast log on to your app and check for coupons before going there. Like for example you can saved coupon for 60 minutes play for 19.99 only. Compare to not getting that coupon the cost at chucke cheese without coupon for 60 minutes will be $35. Trust me its worth it knowing how pricey chucke cheese is! read more

The ice machines have mold. The ice had mold when coming out so we showed an employee and they said they would tell somebody . Then nobody ever came back to talk to us. We saw that same person again and they just said oh yea sorry about that we'll tell the head manager tomorrow. Yuck. I'm sure they didn't do anything. read more

Clean and food was good My family and I were were waiting at the door to leave so we ca get our stamps checked but the employee just said "you are good to go" without looking at them. I thought the whole stamp checked was for the safety of our kids. read more

Most mechanics don't work and got my points wasted and later I got my card stolen off me when I was ordering pizzas and now I'm never going to this shit place again. read more

We've been coming to CEC for almost 3 years now. Ever since their post-pandemic renovations, this place (and other locations) have been clean, well kept, and friendly. Their games are rarely broken, their rewards are decent, and their service is almost always "pretty good." Sometimes, like today, it is REALLY good. It just depends on your luck. I also truly appreciate that the business is well-staffed. Other places run a skeleton crew during the week, but they keep the experience pleasant here. There aren't so many that people are standing around doing nothing; everyone is well utilized, but not so much that customers are neglected. For our birthday parties, we've consistently requested Mirabel because she's ON TOP of it. She's a 5 star hostess and I look forward to seeing her again for my son's birthday later this month. I'm incredibly grateful to CEC for providing a safe, enjoyable place for my family and me. I will be quite brokenhearted on the day they outgrow Chuck E. Cheese. read more

They need better customer service training on these younger gen z employees. No greeting at all, which is fine. I don't wanna say hi either but not knowing how to explain the ticket menu/options for new customers is insane. This worker behind the food/ticket counter on 8/23/25 11:30am was playing with a slinky when i asked questions. I barely heard what she said as i don't even think she knows what she signed up for. She looks like she totally got hired for the wrong place. She was staring out in the wild like a coconut. read more

Worst service in our history going in 20yrs. We arrived at 7:45pm and placed a order for a #6 -2 large pizza and pizza cookie We let our kids play for 30 minutes while we waited for our pizza. At 8:40 when my wife went to ask for our order as they announced they were closing at 9. The closing teenage child acting as a closing manager told us we could take our pizza to go and said he would box up our order. He told us they were very busy and backed up and that it takes 40 minutes to make a pizza We all know the pizzas are premade and just need to stuck into the oven for 15 minutes and boom hot pizza. When my wife asked for a $160 refund he said he couldn't. He had to process a refund and we also had to pay additional $44 for a salad 2 sodas and 30 minutes of play time. That he was going to void the transaction and give her a refund in 5days and that it take a few days because Mr Chuck E. Cheese is very expensive and he wants his money before he can refund. As a previous manager, it would have been easier for the closing Manager to first apologize for situation and offered a few items, money back and free pizza, or a discount. I think this location lacks training all around. They should advise customers that the kitchen closes at a certain time and orders can be taken to go or just offer game time. read more

You can never go wrong with the pizza. It's one of my favorites. let's not forget the wings.

I had my sons 3rd birthday here and we had a great experience. I don't usually come to kids places with high expectations especially during the weekend but it was perfect. It wasn't busy during the time we had his bday which was noon to 3pm. Maribel was our hostess and she was great with communication, getting our orders for food to us right away and checking on our group. It was cleaner than the other CEC I would go to in Lakewood which was why I picked this location. Ohhh and Chuck E. was out mingling longer than the other locations I've visited. I gave it 4 stars because the pizza wasn't all that great. The pizza was a bit hard. I tried the other ones we got and it tasted the same. The wings were actually good so we ordered more. It's a good place for a simple party you would like to throw your kid if you don't want to go to John's Incredible. Thank you! read more

Chuck E. Cheese - Pizza Near Me - Cerritos, California

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Omg !!! We celebrate my sons Sebastian birthday party at the Cerritos location on march 1st from 6-8 and it was amazing !!! I got the whole package with cake and goodie bags for all kids and it was totally worth it ! Not to mention the service , I can't remember her name but she has blonde hair, she was the best with our kids and with us ! She was in top of every detail and definitely make our experience go beyond our expectations! Thank you very much for all your attentions . read more

Chuck E. Cheese - There she is in the background! Amazing service ! Thank you !!! - Pizza Near Me - Cerritos, California

Visited this week Monday. Pretty empty and perfect. They updated the place with a trampoline for young kids.. they have a bunch of new games. The place was clean surprisingly. We ordered a pizza combo with cheese bread and bbq wings... the wings were horrible, over cooked and tasted hard. The pizza actually tasted better then past years, they added a little garlic to the crust. read more

Chuck E. Cheese - 1/2 Cheese, 1/2 Pepperoni - Pizza Near Me - Cerritos, California

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