Cancel

    Open app

    Search

    Chrysler Dodge Jeep of Paramus

    1.8 (615 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

    Services - Chrysler Dodge Jeep of Paramus

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    4 More Services

    Auto repairs

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Chrysler Dodge Jeep of Paramus Photos

    You might also consider

    More like Chrysler Dodge Jeep of Paramus

    Recommended Reviews - Chrysler Dodge Jeep of Paramus

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Coffee machine
    Kristian A.

    I scheduled an oil change for 9am got there and they said my rear breaks and a water temperature/coolant was leaking. I was told every oil change they do is around 100-150$. what a rip off never again am I doing that at a dealership. But the fix for my coolant leaking was quoted for 1600 and was given $100 off which barely cover the taxes and fees. They also said it would be an additional $1,000 if I wanted to add the rear brakes in. Are they crazy! (They charge additional 3% use of credit cards). I was told it would be done in 2-3 hrs for the coolant leak fix only. The whole time I was there the coffee machine was broken. I have no idea why but to fix just the coolant issue it took 5-6 hours double what they said it would take. It was one of the worst times and most expensive things. I am definitely taking my business elsewhere after this horrible experience.

    I would give minus 0 stars if I could, these guys are incompetent, sketchy, scammers, thieves, liars and very disrespectful on top of it all. I brought my vehicle to them about 2 months ago for check engine light and they told me I need tune up & spark plugs, which I did already just the month before from a neighborhood dealership and they pretended it was not done properly or not done at all, I proceeded to get it done with them. Check engine light didn't go away tho they said it would disappear after I drive around with it, came back to them a couple weeks after (about less than a month ago) they said the vehicle needs coils change and spark plugs (yes again) and some other bullshit, so I told myself well ok let's just take care of it all at once and solve the problem. They (supposedl) proceeded to repairs and I paid another $1400 for that. mind you the previous service was about $600, so roughly $2000 down the drain so far cuz soon as they were finished with repairs, I could still see check engine light on my dashboard, customer specialist Alberto the guy I kept interacting with whenever I get over told me to take the vehicle away and bring it back if the problem persists. I started having some double thinking but thought to myself well let's see how it goes, maybe I'm just bugging but nooooo, after 3 weeks the same problems were still showing on the vehicle so since they said to bring it back if issues persists they would tear down the engine and perform a thorough inspection right ? so I made it over, dropped off the vehicle, they said it'll take some time but not to worry theyll take care of vehicle. About just an hour after dropping off the vehicle they sent me a notification about PCM to be replaced $800. Now I'm like that's very weird, in their diagnostic it says previous Misfire caused faulty PCM, but I do know rather a faulty PCM would cause misfire, not the opposit. So I told them you know what let me think about it. When picking up my vehicle, it was performing super weird, and my check engine light was flashing, it wouldn't go past 40mph. mind you when I dropped it off it was driving just fine except the light on the dashboar. So I took my vehicle to another another RAM dealership elsewher and explained that I took care of my vehicle but the same issue persiste so they reviewed previous procedures through ppw I provided from dodge dealership in Paramus and they did a diagnostic and told me well not only the problem is nothing to do with PCM that's one (they were already adamant it's not the pcm before taking in the vehicle to check tho they have the part). But also the problem has never been anything with spark plugs or coils, which also has NEVER been replaced cuz the same original factory parts that came with the vehicle are still there on it, never changed, and the replacement have never been registered in the system for them to see and confirm. So basically I paid money for parts that wasn't the problem and never replaced on the vehicle. the problem was to do with the cylinder. They took the vehicle on a road test to confirm diagnostic, performed repairs, did a new diagnostic and took the vehicle out on another road test. Everything came back ok. No more check engine light, vehicle was performling now immaculate as new. Now the question why these clowns from Paramus took my money and never worked on the vehicle ? So I went back to understand what actually happened and mister wanna be specialist Alberto sent me to Alex Vargas the " manager" to have an explanation. This Vargas one now started downtalking about the repairs done from the other dealership and pretended their diagnostic was the best blablabla and kept trying to throw in some weird disclaimers and since he was not seemingly finding anything good to say he went straight on telling me theyve done their job and there is nothing they want to talk about anymore, so basic im good to go f*** myself somewhere else now if I wish. To which suggestion I responded thank you. And now Im up to take all other measures needed to make them pay for this scam cuz thats exactly what they did. There is nowhere in this world I would let them get away with $2000 down the drain. I am also taking these step hère for you people out there to be aware and specially y'all doing business with them. Please be careful.

    Finished the job

    See all

    3 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Dean R.

    Dean R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Carl S.
    132
    13
    2

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 3
    Thanks 2
    Love this 1
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Thomas A.
    14
    272
    136

    1 year ago

    Business owner information

    Photo of Dean R.

    Dean R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    nothing has changed in 10 yrs. it is the same unprofessional conference with customer service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 2
    Love this 0
    Oh no 0
    Photo of Joe D.
    48
    5
    3

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Great service & sales department! Been coming here for years and will continue to! Thank you!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 3
    Thanks 2
    Love this 0
    Oh no 2

    2 years ago

    Business owner information

    Photo of Dean R.

    Dean R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Sama C.
    4994
    1011
    13473

    6 years ago

    Business owner information

    Photo of Dean R.

    Dean R.

    Helpful 92
    Thanks 0
    Love this 82
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Esin E.
    13
    13
    1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Dean R.

    Dean R.

    Helpful 4
    Thanks 2
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Dean R.

    Dean R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Dean R.

    Dean R.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Dean R.

    Dean R.

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Dean R.

    Dean R.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J M.
    0
    113
    5

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 16

    Ask the Community - Chrysler Dodge Jeep of Paramus

    Review Highlights - Chrysler Dodge Jeep of Paramus

    Jerome, Jay, Monah and the whole Chrysler Dodge Jeep of Paramus "family" are a team you can trust and true professionals.

    Mentioned in 8 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Dealers 6,643 times last month within 15 miles of this business.

    Verify this business

    Chrysler Dodge Jeep of Paramus - car_dealers - Updated May 2026

    Loading...
    Loading...
    Loading...