Sam is such a great mechanic!! He tells you up front what's wrong with the car and won't overcharge…read moreyou. He will give you the best option to repair your auto. I have all my cars serviced by him and only him. A++++++ service highly recommended

I was pretty excited because they gave me a great price to do my brake pads, and are in a very…read moreconvenient location to my work ... but once I got the car back and after cleaning the brakes later is was very apparent that there was a lot of damage to my Brembo Calipers. Whoever they had knock out the pins wasn't careful with the punch and hammer AT ALL, leaving big chips all around the pins. I went back to talk to them about it and the owner just keps saying "those are old, I see rust, that's old" but the car is only a year old and at only 15K miles they're the only ones to ever touch the brakes. Don't let the great price reel you in, they aren't careful and won't stand behind the work if they mess up your car.

I've been bringing my car to Gil's since James was around and they continue to earn my trust every…read moretime. Recently, my check engine light came on and it turned out to be an oxygen sensor (don't ask me what that is!). They diagnosed the issue quickly, explained everything clearly and had me back on the road without any hassle. Finding an honest, trustworthy mechanic isn't easy but Gil's has always been fair, reliable and does quality work. If you go, ask for Bob -he's the best! Highly recommend.

Gil's is the only garage I let work on my car. been that way for years. the new owner has not…read moredisappointed me. The office has been refreshed to provide a comfortable atmosphere, snacks and good seating. The work areas are neat, professional and very clean. the work on my vehicle was solid all the way around. Joey was a pleasure to work with, a knowledgeable, pleasant, no-nonsense professional. I'm looking forward to state inspection in September!

I had trouble with my car after a fill-up at a local gas station. I posted on the town message…read moreboard to see if anyone else experienced anything similar. Gary was kind enough to respond to my message and encouraged me to swing by the shop for a computer scan. I stopped by the following morning and he took a few moments of his time to come help me out. He did the scan, reset the computer, explained several possibilities of what was happening, and said to come back if I wanted to leave the car for servicing. He didn't charge me a cent for the scan or the analysis. Nor did he use any scare tactics to pressure me into getting work done right away. As someone who doesn't have a strong automotive background, it's great to know are good mechanics out there who aren't just looking to take advantage of someone in order to make a buck. Thanks, Gary! I'll definitely be coming back.

Shady business practices and OVER PRICED…read more I came in for an alignment. They said it would be around $200 which I thought was a tad bit higher considering Toyota Would've given me one for 150 but their waitlist was long so I decided to go ahead and book an appointment. There were no calls there were no updates. There was no "hey we found something that price has changed. Would you like us to address it?" I had to do all the calls and they were still mum about the price Reiterating it being about $200. That is until they finished their job on my car and suddenly it shot up to $293 without taxes included. Needless to say, I was shocked at that sticker price and they were less than caring a total shift from prior to that price changed So I guess if you want a $300 alignment no updates no calls. This is the place for you. But I was utterly disgusted at the lack of service lack of care in price stay very far away from this place

Honest and trustworthy!!! Many mechanic shops try to up sell their customers to make more $$$! Not…read morethis place! They truly care about their customers!!! I was told by an automotive service center chain that it would cost over $700 to replace my power steering reservoir and hoses. When I took my car to Hawthorne Auto Lab they charged me very little and fixed the problem without replacing anything! Long story short nothing needed to be replaced just adjusted! I highly recommend this place!

I really wanted to have a good experience here, but unfortunately, it was very frustrating. I…read morebrought my Jeep in for what I thought would be a straightforward repair, but the bill ended up being much higher than expected. Even worse, I had to bring the car back two more times because new issues kept coming up after the initial work. Each visit meant taking time off work and being without a car, which was very stressful. After spending so much time and still not having the problem fixed, I now have to find another shop to get things done right. My car is not old so these occurring issues seemed to start after their work on my car began. I had asked if there was anything else they could do to help with this inconvenience, but they were not willing to work with me. I wouldn't recommend this place if you're looking for reliable service or fair pricing.

I'm so glad I found this place! I own a 2007 Volvo XC 90, and it was displaying 2 check engine…read morecodes: P171 and P174, the so-called "lean"codes. As I pulled into the parking area, I was happy to see that there were a collection of foreign cars there including an Audi, Volvo, a Maserati, and a BMW. I spoke to David who nodded saying "that's usually an air leak. We'll find it". When he later called me, I braced myself for some bad news. He said, "your problem was a split O-ring under the oil fill cap". The charge? Laughing, he said "20 cents for the O-ring". I thought he was joking, but when I went to pick up the car, he refused to take any money! "We didn't fix anything" he shrugged. But they had spent time doing a smoke test (for leaks) and also drove the car around for like 20 minutes to make sure the CEL stayed off. This is an honest business that clearly puts a value on results. I drove 10 miles to this place (no Volvo mechanics near where I live), and I'll definitely be back. Had I gone to the dealer, I would have been hosed for that split O-ring.

Can't say enough good things about this place and the owner Dave! A coworker told me he helped him…read moreout with his Audi after the dealership quoted him a $6,000 repair. So I took my car in (2016 BMW X1) with a transmission warning light. This is after two other mechanics had already looked at it. Dave called me with a recall notice on the shifter. When I went to pick it up he gave me the print out and wouldn't take any money for the Diagnostics he did! And it was just in time because the recall was expiring in May. Honest and knowledgeable. I don't think there are two more important qualities in a mechanic. I will be taking my car back for everything it needs and will recommend him to everybody. Thank you.

I took my 94 chevy cavalier wagon to change the catalytic converter. They said $250 dollars. Later,…read moreI accepted to get the exhaust clamp changed since it was pretty rusty. 2 hours later, the total was $214 for parts and $98 for labor. Now, I looked online, and just in parts, I would have spent $82. They gave me a 1-year warranty on the parts. Online, they provide 5 years. Clean place and the business has a Spanish mechanic.

Installed used part and charged for brand new. You cannot trust this location. Always check what…read morethey take out and put in. I had dealers price on all repairs. Check if all repairs are needed.

Great Prices. Honest mechanic. Never looking to over charge or do unnecessary work. Great place…read moreoverall.

good mechanic, very fair prices, just an honest hard working guy. pretty rare these daysread more

EXCEEDS EXPECTATIONS IN EVERY WAY!…read more After an excellent, honest, fair and high quality auto repair experience with MPAB last year, they earned my full trust and loyalty for future business. Well, today I picked up my not-so-recent Lexus, which needed a new front "under bumper" shield that was dragging, and removal of white scrapes on three corners of the car. Dave advised there was no point in replacing the bumper shield, which would have cost $1200 plus. Instead he wired it back up securely, advising it would most likely do the job..."no point spending that kind of money on this". I thanked him, asked for the bill for that labor and the touch-up painting...he waved it off and said "no charge for it...you can give a tip Bobby (who did the painting)", which of course I gladly did. WHAT???!!! WHO DOES THIS???? What an over-the-top wonderful culture and committed to customer service exists here. What a blessing to have found this establishment. To anyone reading this, trust me...you need not shop around. MPAB will exceed your expectations as well. BRAVO!!!! to the MPAB team!!! (Oh...and I RARELY write online reviews...but they deserve this one!!!)

make sure they do what they say they are going to do. Did not work out that way for me after having…read morea full conversation about it not satisfied

Awesome shop and super Honest. Ozzy gave my father in law a senior discount replaced the alternator…read moreand did front brakes. AWESOME SHOP Chris is also great along with Adam. Thank you. Paul

Great service. Had to get my car inspected and Chris was super fast and efficient. In and out in…read moreless than 10 minutes.

Pilkington Auto is the best service center in Hawthorne. The owner always is honest,…read morereliable,always fits you in and his pricing is great! He has highly qualified techs who explain what's wrong with your car before they fix it!! I have been going to Pilkington for years and am very pleased with their work. Highly recommended!!!!