1. Paul's Motors

    0

    Hawthorne, NJ

    Paul's Motors

    3.8 (22 reviews)
    Closed • 7:30 am - 4:00 pm

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    Services - Paul's Motors

    Auto brake repair

    Auto engine repair

    Paul's Motors Photos

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    Recommended Reviews - Paul's Motors

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    7 years ago

    Helpful 1
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    3 years ago

    I had a really great experience dealing with Mike. He is very friendly and professional. Charges are little high.

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    7 years ago

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    9 years ago

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    Paul K.

    Helpful 2
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    7 years ago

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    Paul K.

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    102
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    7 years ago

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    7 years ago

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    Paul K.

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    14 years ago

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    Paul K.

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    7 years ago

    Service terrible. Complete disregard for customer. They take long breaks and long meetings while customer is stuck waiting.

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    Paul K.

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    13 years ago

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    8 years ago

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    Paul K.

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    7 years ago

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    7 years ago

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    Paul K.

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    7 years ago

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    12 years ago

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    Paul K.

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    13 years ago

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    8 years ago

    Service was great. They took time to explain everything thoroughly and did not have to wait too long.

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    Paul K.

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    9 years ago

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    13 years ago

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    13 years ago

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    13 years ago

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    Paul K.

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    11 years ago

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    Ask the Community - Paul's Motors

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    Review Highlights - Paul's Motors

    “I called Chris immediately to replace the car and once again, the process couldn't have gone any easier.”

    Mentioned in 3 reviews

    Read more highlights

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    Jack Daniels Motors

    Jack Daniels Motors

    (80 reviews)

    If I could give Jack Daniel's Kia a zero rating I would. Ive lost my trust in this dealership after…read moreit put my 2 girls in harms way on 2 occasions almost getting them killed on the highway. The car stalled on the highway rt 23northbound and was towed to Jack Daniel's Kia. After some investigation I found the vin# for my car was a part of a class action law suit for engine problems and engine oil leakage &replacement. But, they didn't make it easy . I had to find all of my oil changes etc even after contacting corporate which said its a part of it. But, I found all the records I could to satisfy them to get it approved. They replaced the engine , but still tried to place blame on someone else. They said whoever replaced the 1st engine used silicone to fix the hose that connects the washer fluid to the engine. I told them well that would be JackDaniels Kia. They denied doing the 1st engine replacement. So ,I did my investigation and went to another dealership who told me that they Jack Daniel's Kia had indeed replaced the 1st engine. So , why lie??? Then after they replaced the engine and we picked up the car my girls were on the highway and we're almost killed by oncoming traffic because the car stalled and would not start causing vehicles to almost hit them . Trucks etc. Their excuse was they forgot to attach the harness / clips to the engine. After they did this , they gave us back the car saying the car was good 2 days later the car stalled the engine stopped they almost get hit on rt 23 by a Mack truck once again its towed to Jack Daniel's Kia this time they say the car needs coils I say ok that was $897. So , between the tows to the shop and the repairs im at about $1400. Now they can't seem to get the error codes to go off . They tell me its going to be another $1600 but can't give me the parts or labor for this . But , its $1600. Christmas and New Years have pasted and this is their solution. I tried to talk to Jason luzzi but hes not available even when hes in the office to help a customer. I had enough of dealing with Charlie Mejia so I had my vehicle towed from Jack Daniel's Kia to a dealership who cared about their customers and were available to speak to them when there was a problem. After 2 weeks my car was diagnosed a plan was made and shortly after that it was fixed. My car was sent from Jack Daniel's Kia with a dagerous gasoline leak to name just one of the dangerous issues they left the car with. But, checked off as safe. It's sad when a dealership doesnt give 2 cents about its customers . Yet they sit in an office making big bucks to go off running personal errands and doing whatever they want .You got that position because at one time you cared about your job. NOW ITS JUST A PAY CHECK. BUT, MY GIRLS LIVES ARE IMPORTANT TO ME. RIVERDALE KIA UNDERSTOOD THE ASSIGNMENT. I TRUST RIVERDALE KIA . Jack Daniel's Kia you have lost your reason for being in business. Without the customers you are NOTHING !!!! REMEMBER THAT !!!! JASON remember to return calls too. I know im only one customer you dont need me. But, they will hear my voice wherever I go and on every Social platform im on. Don't trust Jack Daniel's Kia you will be putting your life and the life of your love ones at risk if you do. My experience was TERRIFYING!!

    I'd give a 0 if I could. I had a transmission problem on my new Tiguan VW. I leased it from their…read moreParamus dealership. It has 2,000 miles. I bought it to the VW location in Fair LawnNJ for repair. "The service advisor" didn't return my 5 calls. They lie. Then lie Then lie. They're nice when you buying or leasing the car. After that. They don't want to know you When there's a problem. If you want to be disrespected, then go to Jack Daniels!

    Paul's Motors - car_dealers - Updated October 2026

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