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    All Brands Auto Leasing

    5.0 (3 reviews)
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    Motor Works West

    Motor Works West

    (21 reviews)

    Gruff people talking down to you. The main guy there Steve has such a poor take it or leave it…read moreattitude. they think engineering PhD's from MIT. Refuse to explain anything price is the price. Even oil change is more expensive than dealers now. They charged me $200+ for my AC repair and it stopped working in three months blowing hot air A waste of money Taking my business elsewhere and had enough if these disrespect condescending guys

    I've been having issues with the starter in my BMW. I've worked in the auto industry for about 8…read moreyears and have been to all the local dealerships. This place was recommended to me by a body shop owner who also owns a BMW. I can tell you that the labor rate at dealerships is high and they usually take a long time to look at your car as well as replacing all related components to make sure the issues are addressed. You're dealership may also recommend services that aren't needed. Steve explained that rather than spending the time disassembling and diagnosing the problem, it's better to replace the ignition switch for less than 300$. I agreed. Steve said that if this doesn't work that the control module for the ignition may be the problem. I was interested in getting a spare key as well. Steve recommended waiting to make sure the issue was addressed before duplicating the key and possibly creating another issue. I agreed. The issue with the starter persisted so I brought the car back to replace the control module and duplicate the key. The new key and starter are now working perfectly. They were very friendly and knowledgeable. I appreciate that they didn't recommend any unnecessary services or escalate my bill with unnecessary labor. My used Z4 may have been a bad decision, but bringing it to Motor Works West for repairs was the right choice. Unfortunately I will have to go back to get my convertible top replaced and I recommend you bring your BMW to them as well.

    All Brands Auto Leasing - car_dealers - Updated May 2026

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