After waiting years and years to see a dentist I did some research and discovered Dr Hoertdoerfer's…read moreoffice. I'm so glad I did. Everyone there was incredibly friendly and welcoming. Kelly greeted me, then a consult from Dr H. and off to Ellen for my scaling, meeting with Pamela at the end for rescheduling. Their process is a more personal approach rather than those impersonal chains that make you feel like cattle. They explained the steps to achieve my new smile and it all seems like a good approach to a corrected smile and a happy customer. I would highly recommend Hoertdoerfer Dentistry.

Been a patient of Dr. Hoertdoerfer's since he established his practice here in Manchester years and…read moreyears ago. His office is incredibly responsive to my needs whenever I call and has taken me on short-notice on multiple occasions. That's only one of the many reasons both my wife and I continue to remain loyal to him after so many years, and even at great distance. We moved from the area years ago up to the Lakes Region of NH but continue to travel the hour-plus to make appointments with Dr. H. Must a be a commanding reason for that --- I suspect you would conclude the same loyalty is fully justified. Both he and his staff are extremely professional, courteous, sensitive and most importantly competent at what they do. Were there a six-star option, I'd select it.

TERRIBLE rude don't go here !!!!! They'll be rude right in your face and tell you there's an…read moreappointment for both your kids then only see one because I have to hold my 2 year old since she's scared of the dentist. Then cause drama so you can't reschedule an appointment for over a year for the other child....Terrible service. Then tell you to get a new dentist when you ask why you couldn't be in the room with your child. Unprofessional and disrespectful. They also don't tell you you're seeing any of three different dentists and don't get the same dentist every time. And add that I was THREE minutes late and they mentioned it about FIVE TIMES after calling and they told me "oh it's fine it happens" clearly not since they had to keep mentioning it.... Edit to this review they will drop you as a patient if you they mess up your schedule. Or bring your complaints forward. I was told by bring up a concern about the schedule they messed up "if we don't give you the warm and fuzzies go elsewhere" as she THREW a transfer paper at me. For simply bringing up a question ! Never in my LIFE have I EVER experienced such insanity. I was told "being a dentist is hard enough I don't need to deal with this" because I asked a question.....It's be happy or be dropped as a patient. I wish I could insert the voicemail Virginia left me. Very mean. I have a long list of nasty things they said to me and put words in my mouth. Oh and they will talk over you if you try to speak and won't hear you out at all. Was told I would receive a phone call from the dentist himself after all this @4pm. I waited hours no call. He called me at 8 at night. Truly a waste of time and unprofessional establishment. You are better off going anywhere else if you have children! I've never left a bad review anywhere but I felt that this was the ONLY voice I was given in this situation. Such a shame.

After a bad wisdom tooth extraction with pieces of the tooth left in the socket. I experienced 2…read moreweeks of my jaw in utter agony.... Thanksgiving '24 was a bust. To add insult to injury. I was blindsided by a sizeable bill, to which I was told they were not in network with my insurance. That was an unexpected surprise after years of patronage. I understand that things happen, but it never feels good to get the fuzzy end of the lollipop! To that end... I will be moving to another dentist post haste.

Once again Spindel General and Cosmetic Dentistry came through with their kindness and…read moreprofessionalism when I had an unexpected dental issue. I have been with them for over 25 years and I highly recommend them for your dental needs and preventative care!

They treat you like a patient, not a number. Everyone was so easy to communicate with and I felt…read morevery welcome. As someone who used to work in dental, I found them to be extremely knowledgeable and HONEST (something not always common). I moved to NH recently and was so overwhelmed with the amount of choices and clinics available for dental services. Im so glad I found the Spindels because I think theyre a tad more professional than other offices Ive spoken with and gotten quotes for services with. They dont pressure and they care. You can feel it. As long as I find myself living in the Manchester area, I will always return here. Thank you so much for taking the time to check my cracked tooth, and for the thorough cleaning

Amazing skilled, compassionate, caring Dentist and assistant. Beautiful office, immaculately clean…read more Perfect job on my crown.

Best dentist around! They listen to you and treat you very…read morenice and in a professional setting

Absolutely lovely staff. Super thoughtful when it comes to the condition of your teeth. There is no…read morejudgement. They are "just there to help put the puzzle back together". Carmen was a wonderful and thoughtful hygienist.

On Wednesday, July 9th, I had a whitening appointment at 9:00 a.m. at Dr. Dental: Dentistry &…read moreBraces located at 861 Hanover St, Manchester, NH 03104. Unfortunately, I am extremely dissatisfied with the results of the treatment. After paying $540, I was expecting a professional service and results I could feel confident about, but that was not the case. I've been trying to contact the office to express my concerns, but I have not received any response. I've called multiple times, and each time I'm told that someone will call me back, but no one ever does. This has left me feeling disappointed and frustrated--not only because of the poor outcome of the whitening, but also because of the lack of accountability and follow-up. I would really appreciate a clear response on how this situation is going to be addressed.

The dentist is a place most people want and try to avoid, but Dr. Haddad makes it such a pleasant…read moreexperience. She is very good at what she does but does it in gentle and friendly way. She know all her patients by their first name and always has something to ask you about. Her office is in an old building next to the river in Manchester and she kept the feel inside more like a house, and less like an doctors office. The staff there is also really professional and friendly. I can't recommend her or her office more highly.

I wanted to give a shout out to an outstanding dental team! Dr. Carol Haddad, Sharon, Beth and Kim…read moremake such an awesome team and they make going to the dentist a pleasure! During these very trying times and what seem like never ending anxious days, going out of the house is challenging. I was very impressed with how careful and focused Dr. Carol's team is in following the strictest safety protocols to ensure both the safety of her patients as well as her teams during this pandemic. Dr. Carol and Beth are so caring in providing excellent dentistry and making you feel both comfortable and important to their practice! I highly recommend Dr. Carol Haddad and her team to anyone looking for an excellent dental experience and awesome dental care!

Dr. Thomas Norton is an exceptional dentist. He listens, explains and cares about who he is caring…read morefor. This review is long overdue One of the procedures he and his fantastic assistant David put me at easy. Both were proficient, professional and simply The Best! I am so thankful to have found the friendly, honest & great team at Gentle Dental 810 Elm St Manchester, NH. I am thankful to have found Dr.Thomas Norton who is a pleasure to have as a dentist. I actually look forward with out fear having Dr. Thomas Norton work on my teeth Thank you Dr Thomas Norton and his Assistant David who both put me at ease and make going to the dentist a joy . I am no longer afraid!!! It is know as trust!

pleasant environment and front office staff. technician was very nice. we booked a $79 new patient…read moreappointment for a young man with no insurance and in need of a cleaning. checked in and was told cleaning couldn't be done at the visit and he would have to come back. was told the hygienist "called in". had a 1:00 pm appointment so would have expected a call from them to inform us. had X-rays and exam done and then told he needs a "deep cleaning". would not give a cleaning advertised with the $79 fee. estimate given for the deep cleaning was $1400. I am dismayed the ad for $79 new patient appointment does not clearly give the facts.

I've been requesting my records since October, they're refusing to give copies to me. Everytime I…read morego, the staff has turned over and it's total chaos. The dentist was good but overbooked and goes from one client to another mid process. It saddens me how fast the service has declined. I referred them to so many people a couple years ago. I would not recommend now. I have to literally file a complaint with the state board now just to get my records. Shameful

UPDATE: After all this, ended up getting 2 of 4 teeth worked on at this location. The procedure…read moreended up taking 3+ hours due to the complexity that was only apparent once inside, but Dr. Park made sure that I was as comfortable (and sedated) as I could be. It's been a bit over a week and even only at day 2, I was not feeling any pain, so she did a great job. And now, at day 8, I still have no pain and aside from food getting into the hole, I have no complaints. It still won't be 5 stars due to the initial snafu, but the procedure itself and the care from Dr. Park makes this place worth going for the actual dental care part.