Where to begin...came in with my wife and daughter. There were two male sales people that were talking busy talking about some customer whom apparently is a top spender with the company blah, blah, blah, how his account is flagged with the company, bullshit, bullshit. Any way after a good 3 minutes or so they decided that our presence had to be acknowledged. They asked my wife if she needed any assistance (ok cool). She asked about a particular pair of shoes. The "sales, lol" person stated that this was an older style, etc. ODD, they're feature I their current add campaign, (should know your product and campaigns). Anyway, after feebly attempting to did the size, this location did not have them. Also, should be noted, the carpet in this store looked like shit! Stains all over the bright red carpet. Wow way to denigrate your brand. Don't be sorry, be better. Ultimately a big disappointment, shit we can just go online and return it when is doesn't fit. Exlisive...my ass read more

The women sales associates were extremely rude. Did not give a single indication that they wanted to help. Facial expressions that made us feel uncomfortable and unwelcome. When asked for the sizes they acted like they could not hear us. Service was horrible overall read more

Hands down this is my second home. They 95% of the time have my size or can ship right away. I never have to wait to be taken care of! Although, be prepared for a wait on weekends. I don't go on weekends. Associates don't treat you like commission. My stylist always calls me when they get something she thinks I might like or mails me samples of their latest products. Their selection, of course, is better than their Saks installation but I always check both stores. My only complaint is that they don't have a better way to get things repaired. read more

Christian Louboutin - Shoe Stores Near Me - Houston, Texas

I feel so bad for not remembering our sales associate name, he was a tall gentleman, dressed very well his hair was combed back. He even wrote down some restaurants for us to try while here. He was very attentive to my selections and heels. He had great patience as I tried on to figure out, which heel was calling my name. The rest of the safe was kind and sat with us on our second trip the following day while we waited for shoes that had just arrived. 2 other staff members chatted with my hubby while I shopped. Both days the staff were amazing. You can tell they really enjoy their work and love these shoes. My husband has some health problems with his body (RA) and this leads to him needing shoes with a lot of comfort. We asked about a boot for him and they were honest that that boot would not be what's best for his feet with RA. We were told what might shoe's might work. I loved the honesty. After shopping here I will come back to this location while I'm traveling in Houston again. As a business owner I would hire these employees any day. Their happiness and honesty won a client for life and I know they will have many more. As for my shoes.... Love them, I'm so happy with my purchase read more

Christian Louboutin - Shoe Stores Near Me - Houston, Texas

Luckily the line to get in was short and the wait wasn't long. I was helped right away by a friendly lady and was able to try on what I wanted and the checkout was quick and seamless. read more

Christian Louboutin - Shoe Stores Near Me - Houston, Texas

First time walking into this location and I must say it was a wonderful experience thanks to DJ! My husband and I walked in to get sized and DJ was very informative, helpful and patient. We loved his attitude! I/we will definitely be back to see him! read more

Christian Louboutin - Shoe Stores Near Me - Houston, Texas

She gets what she wants. Her skin light and her hair real. She deserves the world and everything in it read more

Christian Louboutin - Shit I can't afford - Shoe Stores Near Me - Houston, Texas

Janice, Janice, Janice... I cannot hype her enough. It is not every day you buy a pair of red bottoms (unless you got it like that, but I don't got it like that... YET) but she really brings the experience alive! I have worked with her for years now and thank the Lawd I am a true 42.5 because even though I have moved and have another Louboutin within 20 minutes from home... I still have them shipped from her! The personal care, respect, passion, and so much more you can feel through the phone is just like I felt in store. When ever I have a friend near me that is looking to get into Louboutins I'm like WHAT DO YOU WANT because we boutta get you in contact with the absolute GOAT in the Industry! I will gladly break in shoe after shoe sold to me by Janice and you should too read more

My first visit to a CL boutique and my first pair or Louboutins. I called the store Sunday and asked Elodie hold a pair of Pigalle Follie heels for me until Tues., she said it would be no problem. (Thank goodness because I couldn't find them anywhere online) She was the sweetest little thing and got me fixed up in no time at all. I had an excellent first experience and can't wait to go back.....errrr....unless my husband is reading this and in that case I am now complete honey. Update.......I went back to the store just to say hello to sweet Elodie and ended up walking out with my second pair that day. Thanks again for taking the time to keep me updated, you're awesome, CL is lucky to have you! read more

Christian Louboutin - And then there were two! Thank you Elodie for another awesome experience. I'm a happy girl! - Shoe Stores Near Me - Houston, Texas

I was very excited to finally have a Christian Louboutin store in the Houston area, looking forward to my first visit here I stopped by last night around 7:30pm and was disappointed with the experience. K has been wanting a new pair of CL's to wear for special occasions so we decided to check out their formal shoes. There were no employees around to help us out or answer our questions. Two employees were in the middle of the store literally trying on the shoes in the store. While we were in the very back of the store there was a man there also trying on shoes asking us how we liked them. At first we thought he was just a customer like us but then other people started coming up to him asking questions about the shoes.. wait what? Yes. An employee was asking us how we liked the shoes on him while we were waiting to get some help. The store was not busy at all, the lack of customer focus is unacceptable and I expect so much more from Christian Louboutin boutiques. read more

Christian Louboutin - Shoe Stores Near Me - Houston, Texas

My brother purchased shoes for me for Christmas. I'm Not a big fan of the shoes so I went to get a refund and they said they can't refund them because someone has worn them. I worn them once to try them on like anyone would if they were in the store. It didn't have one mark, scratch, or even crease so I don't understand how they couldn't refund them. The people that worked there were a joke and the manager had some weird attitude for wanting to return the shoes that I don't like. Would never purchase from this store for a gift for someone or from Christian Louboutin in general. read more

I love this store. I was too broke to buy anything today butI know what I'm getting when I return! Lol read more

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Purchased some heels for a trip to New York with my husband and absolutely loved the service I was given. read more

Christian Louboutin - Shoe Stores Near Me - Houston, Texas

Janice from the Christian Louboutin boutique in Houston helped me find the perfect gift for my sister! I am usually overwhelmed when I go shopping but she was so nice and made it easy for me to make a selection. They've got great customer service. Everyone is nice but I highly recommend asking for Janice! read more

Went to Christian Louboutin for the first time and DJ was really helpful and patient! Made my experience a great one!

I shopped at the store and I bought two pairs of Christian Louboutin, one heels and one men spiky loafer total of $2370.68 on 04/10/2021. The next day I went back to the store and return the man's spiky loafer and the sales associate took my card and says it will be refunded. After almost 5 months now it's still haven't refunded the $1400 to my credit card. I tried to call the boutique many times it always keep me on hold or leave to voicemail and no one calls me back. At this point I'm writing on Yelp hoping the sales can get back to me and refund my money or I have to call my credit card and report it as fraud. Thank you. read more

Christian Louboutin - Shoe Stores Near Me - Houston, Texas

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They have just okay customer service. Would expect it to be 1000% better than what is is based on their products and price point.

It took 5 visit to fin the right pair of shoes . Within every visit your customers service was out standing ! Ms.beatriz rivas was of great assistance from keeping it a surprise to my girl friend. We were able to purchase and return without any inconvenience. She was kind , patient and respectful and very knowledgeable. I do hope she gets a raise for the exceptional experience she has provided us. ( i don't have yelp but this is her boyfriend ; saying thank you) read more

Christian Louboutin - Thank you for the assistance! - Shoe Stores Near Me - Houston, Texas

DJ was a great help to me! I was buying shoes for my wedding. He brought out a couple of sizes for me to try on and answered all my questions. DJ knew a lot about the products and recommended shoes which would provide the best match with my suit. Overall great experience! read more

I cannot say enough amazing things about Janice from the Houston Galleria location. She was able to secure multiple pairs of sneakers I had on my wish list. Not only was she able to find the pairs of sneakers from other stores she got them shipped out to me within 48 hours of purchase and had tracking information ready for me! For any and all of your needs would highly recommend Janice to take care of you read more

Highly recommended Great service! I wanted one of the sneakers, but they didn't have my size. Emily came to help me out right away and ordered the size for me. It was definitely a pleasure experience! Will come back and shop for sure. read more

Christian Louboutin - Shoe Stores Near Me - Houston, Texas

Customer service? Hello where art thou? Wanted a pair of Louboutins on my bday and wanted to check out the actual boutique. Maybe they went on shift change or lunch break, but I asked the lady for a size and she went to the back. She NEVER.CAME.BACK.OUT. No joke. So now I'm sitting waiting and there's a pregnant lady behind the register at this point. I got up and pressed playback on my previous convo and now we're getting somewhere. I can't hunt down folks to spend that kind of money on a Thursday in an empty store. To add an extra 'ugh', I don't recall getting a receipt. Cute shoes though, I chose the Iriza in nude. Not too many shoes were available in my size, but I'm sure they could've ordered from somewhere...I never asked though. read more

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DJ was amazing! It was our first time going into a store like that and he was so sweet and patient and informative throughout the entire process! We were going to just order online after figuring out my size but DJ was just so lovely so we decided to just buy in person! If you want someone who's sweet and patient and SUPER INFORMATIVE ask for DJ that's your guy! read more

I had a great first time experience. I've bought other designer shoes before, but I've been holding out on these. I tried on the Iriza, Pigalle and Pigalle Follies. I wasn't super fond of the thick heel in the Pigalle, so I spent some time deciding between the Iriza and Follies but in the end, the Follies won out. On sizing: I'm a solid 7/37 in literally every brand, including Manolo Blahnik, Valentino, Jimmy Choo and Tamara Mellon. Not so here. I was a 37.5 in the Iriza and a 38 in the Follies. read more

I had the best experience visiting the Christian Louboutin boutique last week. Their staff does an amazing job of making you feel welcome and their products are so gorgeous! Janice assisted me with my transaction and I absolutely adored her. She was attentive, patient, and had the best styling tips. My time there was so fun and I can't wait to shop with her again :-) read more

Visited yesterday in hopes of finding something for my groom. The customer service was AWFUL! Neither of the ladies greeted us nor asked if we needed assistance. Then they both magically disappeared. When purchasing expensive designer shoes you expect a pleasant experience. I never receive this type of treatment in the Gucci store. I will not be returning to this specific location again. read more

Very good sales people. I didn't come in expecting to walk out with an extra pair of shoes, but this lady was so good, that I couldn't help myself. My only issue is that I actually bought both pair of shoes too big, which isn't the sales persons fault. In fact, she hinted that I may be going too big because the shoes actually do stretch. Well, she was right and now I have two pair of Louboutins I can't wear a second time. My foot slipped out of these shoes so badly, that they will just sit in my closet until I finally decide to give them away to someone. However, that's isn't the stores fault. It's my fault because I didn't want to buy shoes that felt "too small" in the store. My advice is to listen to the salespeople more than I did about sizing, and believe them when they say they will stretch. read more

I had an awesome experience purchasing a gift for my wife, thanks to the help of a nice lady named Beatriz. She was sweet attentive and extremely helpful! Definitely going back and asking for her assistance again. Thanks Beatriz! read more

5.0 star rating I visited Houston for the first time this past Thanksgiving Holiday weekend and my visit to the Louboutin store at The Galleria was nothing short of amazing. Upon entering I was greeted by the fabulous Ana Zapata! I shared my shoe size with her and she came back with a few to try. The second pair was a perfect fit. My intentions were to only try on and come back at a later time but Ana's welcoming personality swayed me into purchasing. Ana and the other Louboutin associates treated my friend and I to Veuve Clicquot and it was the epitome of a VIP experience! My friend even bought a pair during the visit! I can't wait to patronize this boutique again and I definitely suggest this location to anyone in the TX area. Eva H. 5 friends 2 reviews 59 minutes ago read more

Do yourself a favor and visit the Louboutin Boutique inside Saks Fifth Avenue on the other side of the Galleria. Carlos and Grace will assist you courteously and professionally at the Saks Fifth location. read more

I spoke to Ana at the store to plan an "event" for my friends that were visiting Houston. We wanted to try on shoes, try some perfume and have champagne. Ana let me know who was going to be working during the time we were planning to come, and she was very flexible and confirmed that we didn't have to buy anything --- she just wanted to make sure we had fun. Complete sweetheart! Elodie and Rickie were helping us during our entire time in the store, and they were also helping other customers either check out or try on shoes. Elodie walked us through the ladies shoe section - giving us a bit of a tour, and gave us some other important information about the shoes and design motivation. To top it off, they presented us with a bottle of Veuve Clicquot to enjoy while we were trying on shoes... it was such a wonderful experience and great service! All of us ended up happily walking out with a new pair of red bottoms (still without feeling any pressure to buy). AND to top it off, they gave us some gifts as well! If you are looking for great service and a fun experience with a group of friends, this is definitely the place to go! Thank you Ana, Elodie and Rickie!! read more

I bought a pair of shoes here as an anniversary gift for my wife. Our sales associate was Jas McCoy and his customer service skills were IMPECCABLE. Jas displayed patience, a high level of product knowledge, calm demeanor, and a highly professional attitude. He made us feel like we were the only customers in the store. If you plan on visiting this Christian Louboutin store request Jas as your sales associate. You will not be sorry. read more

I had a wonderful experience because of the Attentiveness and welcoming atmosphere of Kelly who was so connective and professional. She's the reason I went back and will continue to come back. Have a loving, non judgmental and professional environment is the way ANY customer services ESPECIALLY High End Designers should maintain. Thank you Kelly for making me/us feel welcomed and not rush every time. Especially during these Covid- 19 times. read more

Is my all time favorite boutique. I travel a lot for work and I make It a point to visit a CL if there's is one in that city. I was greeted with such a warm welcome when I entered the store. Mariam was amazing! I was on the fence with which pair I wanted and told her that I was going to grab a glass of Champagne at a near by restaurant and will return after. She said no need to leave for Champagne, we have some here. She went above and beyond to customized my shopping experience and made me feel like a million bucks. Shoe shopping and Champagne is the best pairing! Thanks Mariam! I will definitely be back when I return to Houston again. read more

Love the Galleria location. The ladies there are very nice and helpful. I go here anytime I'm craving some red bottoms! Oh and they offer you water or champagne while you shop. read more

Of course I love Christian Louboutin,and was excited to have a boutique open here in Houston!But When I tell you the my experience in this particular store has been horrible every time!The customer service here is horrible.I have never been greeted or even helped!I went in there today and will probably be the last time.I actually had to find someone to help me,Some employees were texting,Or just mingling,laughing with other people.After I found someone to get me a particular size,After waiting for nearly 15 min.I immediately walked out.No one ever came back with my particular shoe that I indeed was going to purchase!Totally unprofessional and definitely not a good impression on CHRISTIAN LOUBOUTIN! read more

My husband and I visited the Louboutin boutique in Houston this weekend and had a wonderful shopping experience! We worked with Daisy Ramierz and Beatriz Rivas and both ladies were wonderful! Daisy demonstrated truly exceptional customer service and made me feel like a valued customer. She was extremely patient and answered all of my questions about the shoes I was interested in and gave honest feedback! Beatriz was also extremely helpful and professional. She and Daisy were a wonderful team and helped my husband and I select the best shoes that matched the style we were looking for. When we arrived home I noticed that one of the dusters for my pair of shoes was missing. I called the boutique and Beatriz will have the duster mailed to me Monday! This is exactly the kind of exemplary customer service I would expect at a Christian Louboutin boutique. Thank you Beatriz and Daisy! We look forward to shopping with you again soon! read more

I was so excited to hear CL had opened a boutique in the galleria. I'm getting married this summer and wanted to get my first pair of louboutins to wear to my wedding. I was overwhelmed when I walked in because there are so many options to choose from but Mariam made sure I got the perfect shoe for the perfect day. She focuses on one client and gives her undivided attention to ensure a remarkable experience. I got the Flikette and they look gorgeous. Anytime I return to the store it's always a better experience than the last. Mariam really holds the standards and values up to par with the brand. read more

One week ago I went to this store for the first time. I'm a blue collar worker who was just curious about these shoes. I was surprised they sold men's shoes and satchels. I asked the holiday sales person about various shoes and if he himself was wearing the shoes. He was not but he went to get the stocker, Jazz to talk to me about the shoes. Jazz is the most passionate, excited young person in terms of a product I've met in a long, long time. His knowledge of the product was educational and beyond informative. I told him that I thought rather than having him stock these shoes that the company should put him in a plane and send him to Paris so he can go to the factory and see how the shoes were made. A week later I've remained inspired by my experience with Jazz I even called his store manager, Ana and shared my experience with her. I don't know if I'll ever own a pair of LB, I can say this however if I'm ever in a position to hire Mr. Jazz I will unless LB has the good sense to promote him out of the stockroom and into a greater position. His heart bleeds LB and you all should be so proud to have him on your team. Happy Holidays! read more

I've purchased quite a few pair of shoes from this store and have had good experiences each time but recently I received extremely great service from a representative by the name of Jazz. This guy gave me such good service that I had to leave a review and I never leave reviews. He was also the first and only person to offer me water. Very pleasant young man read more