UPDATE: In response to Seema's post, some excerpts from emails that I exchanged with her. If you are thinking about doing business here, please contact me first and I'm happy to share the original emails and pics of the dresses.
My bridesmaids and I went to meet with her in Dec at her request, even after we repeatedly expressed concern about meeting that long before the wedding. 2 of the bridesmaids and I went back for fitting in July/Aug and the wedding was in Sep - so of course those 2 bridesmaids dresses fit the worst.
My email to express my concerns:
I was very disappointed in the overall experience of ordering these dresses, particularly since the women who made two trips to see you for measurements got dresses that didn't fit.
I'm hoping that you can let us know how you plan to address these issues. Since the service we paid for was for custom dresses, and the dresses were far from fitting, I'm wondering how they will be compensated for their time and for now having dresses that don't fit. I understand that you said that you didn't make any profit from this sale, however XX and XX didn't get the product that they paid for.
Her response:
As i mentioned earlier my own tailor was gone because (deleted this part for privacy).It all happen in end of July & early Aug.I had to find someone who could finish your bridesmaid order for me. Your gown was done by one of my tailor and we had no issue. I had dead line for delivery so i ask my sister to find someone who can stitch these in 2 days. Because then Aug 15th holiday and weekend was coming. I was working with these tailor first time so i did not have much idea about their work, but someone has recommended them.
In response to my question about the dresses being see through, which was never mentioned to us:
We try not to add lining because it changes fit. If you are present in front of tailor then it is a different story you can try it on. You still have 10 days, girls can go and find slip. I have seen it in TJ Maxx & Mrshall for $6 -$7 bucks.Good luck
In response to asking about receiving the dresses 2 weeks before the wedding, which she assured me would happen:
i am repeating we say 2 weeks but as i mentioned earlier we have delivered outfits 3 days prior to wedding.Right now i hoping for best.Will let you know by tmr when it is reaching.
Asking about dress prices, a month before the wedding:
Could you please give me a price per dress; I have asked this question in 3 emails and haven't gotten a response, and it's very important for me to know this as soon as possible. If the dresses do need adjustments, are you able to make them, or will we need to go to someone else? If you could also spell out for me the timeline and process so far for the shipping, that would be very helpful. When I last saw you, you had said they were ahead of schedule, so I'm wondering what changed.
,
Yes you asked me the price but i don't have final price yet so i cannot give you. I am hoping we don't need any alterations. If we do i will give you number of the person she needs to see you in dress so you will be taking it. We will figure out if we need it. I hope this answers all your question. I will let you know as soon i get shipping info. If i get it before that will inform you.
Final thoughts:
Seema said in her reply to my review that the dresses didn't fit because she worked with a different tailor. She never mentioned to me it was due to the fittings, The shapes of the dresses didn't match their bodies, so I still wonder who the dresses were made for. Bottom line - if you want good quality and good value, don't come here. read more