Very Knowledgeable with honest personal service - I've been taking my Golding here for service and…read moreinspections since 2006 ( Saxonville) and since they moved to Tripp street. Highly recommend. If you ride a bike near metro west boston - Carlton's shop is the best.

I came in for a sticker a few years ago and was promptly taken care of. I've been back every year…read more They have done a few basic repairs as well as general annual service with stickers. No complaints at all. Highly recommended.

Jimmy in service is THE MAN (mgmt - give him a raise!!!) I know cars inside out and upside down but…read morerecently bought my first starter bike, an older fixer upper. Found myself in need of some (I thought) simple hardware that was ****ing impossible to find at any auto parts or hardware stores, so I finally took the L and battled traffic over to the dealership thinking they'd have bins of them on deck......... but ALSO NOPE lol. Everyone I encountered at GBMS was fantastic, from the person who answered the phone initially to the techs I chatted with on my way out. But Jimmy specifically went above and beyond searching the whole place until he finally came up with exactly what I needed, plus was super professional, knowledgable, and just friendly in general (even to my dog!). Really saved the day and my sanity, can't thank you enough!! See you guys soon, hopefully on 2 wheels next time :) - Moose & Dolly Parton

They have everything you need. Lots of options and helpful customer service. My go to placeread more

They don't waste customers money fixing scooters which can't be registered. They are honestread more

I purchased a bike there a couple of years ago and I couldnt be happier. Paul the owner is a great…read moreguy as are Wayne and Tom in parts. Bob in serivice is awesome too. He was super helpful after I purchased the bike and he knows his stuff. Its really helpful that these guys ride and or race bikes. I would highly reccomend Pilgrim!!

Bottom line--a fantastic car buying experience. Their selling line, "Expect to be Impressed",…read morereally sums up the experience. Their used cars are top of the line, fully detailed and mechanically checked out. Their sales approach is no pressure, fact-based from true car experts. i was looking for a great condition, low mileage used VW Tiguan for a couple of months, found one here, and the whole experience was easy. They replaced the turbocharger under warranty before delivery, and after the purchase, Skip in their Service Department, replaced a battery in one the key fobs that was not working, and last week, repaired a slow leak in a tire that was caused by driving into a screw. Check them out--you won't be disappointed.

This was my first motorcycle buying experience. The folks at alpha cars helped me along the whole…read moreway. They are genuinely great people and I highly recommend going to them. I got my Royal Enfield Continental gt 650 and will be going back to them in the future.

These guys work hard and solve complex problems. My 1984 Honda scooter is constantly revived by…read morethis team and the prices are totally fair. They chase hard to find parts and the bike has never run better for me. I appreciate they always make time for me even though I'm sure this is not a super fun bike to work on. Big fans of these guys. Thank you!

Went out on a Sunday looking for a new Battery and found this place open at 10:00am and full of…read morestock. helmets, bandanas,gloves,glasses, oils, bike parts and sooo much more. Don was an awesome guy (and Marine vet) and was very knowledgeable about all of his inventory. So if you need anything for your motorcycle, ATV and or Dirtbikes stop by and see Don , he'll take good care of you .

Don is a cool cat and this is a cool place. Motorcycle, Dirt bike, ATV fluids and chems of every…read morekind, helmets, glasses, bandannas and great conversation. I found this place through a FB review. He has KC Glasses for $9.95! I went in on a Sunday morning at 10. He's open 7 days. They also wholesale bulk oil. Sweet place!

I brought my motorcycle here after an accident. My insurance adjuster confirmed there was about…read more$3,000 in damage, but when I tried to transfer my bike to another repair shop, this place refused to release it unless I gave them 10% of the insurance check first. That is not normal or ethical -- they hadn't done any repairs, and I never authorized them to start work. They were basically holding my bike hostage until I paid them. Insurance confirmed that no payment should be made directly to the shop unless work is completed or authorized. This kind of behavior feels shady and unprofessional. A reputable shop should release your vehicle and provide a written estimate without extortion tactics. If you're dealing with an insurance claim, go somewhere else that respects your rights and communicates honestly.

Spent $800 on repairs and the bike won't even start anymore. These guys USED to be my favorite…read morelocal shop. They used to be reasonable and helpful. Now it's all about money and their "$2 million shop". I declined an oil change and annual service on my latest repairs so they sent me home with a bike that has an electrical problem I cannot resolve and won't start. They didn't even check if the bike is rideable and just gave it back to me. I'm stuck with dead bike. I know it's their fault because I had this bike in great mechanical condition, in storage. It was brought to them and they flushed the gas tank and now I have a pinched or frayed wire somewhere under the tank that causes my bike to not be able to start. Completely their fault and they wouldn't admit it. They're now doing shady business: They'll tell you they will do an appraisal for $180 and you can pick and choose what you want done/repaired. I chose not to do the power wash. They said that was mandatory because the bike was too dirty? So why was it offered as an optional service initially? Shady, greedy.

My Triumph motorcycle badly needed new brake pads. They were out of stock but Tiffany and Doug (I…read morehope I got their names right) went out of their way to try to locate some for me. They were very friendly and helpful. I will definitely be back and plan on making this my go to place for Triumph parts and service. The place was very clean and well organized. Plenty of parking too.

The nicest and most helpful guys around. I keep coming back because they make it SO easy to work…read morewith them. Friendly help, and good prices are making this place flourish during the recession. I'm going to buy a bike from them, one fine day. Until then, we're coming back for accessories and such. Maybe even service, this year.

My husband got our bike inspected here last week and they were great - really friendly and helpful…read more It is our first bike so we are learning alot as we go along. On our way to Red Streak, the bike stalled about a mile away. We called them and they came with their trailer and picked it up at no charge (turns out we didn't think to hit the reserve on the gas tank - what can I say we're learning!) We knew they were going to need to replace the tires, but they also lubed the chain and did something to the carb, b/c afterwards my husband took it for a ride and said that it is running SO much better than it was before. While we were there looking around several people asked if we needed help. They were just all around friendly - good service and good guys.

Today I officially said goodbye to my 2020 Streetbob. I can't thank Marlene at American Harley…read moreDavidson in Leominster for being an absolute angel to work with. I look forward to buying another bike from her down the road, when the time is right for me to ride again. This place truly feels like home. Marlene has a heart of gold, and her staff members are truly amazing! You won't find a more reliable dealership thank American Harley, in Leominster!

Wobderful prople. Pressure-free sales environment at American Harley-Davidson…read more Overall: American Harley-Davidson in Leominster provides an exceptional experience for Harley enthusiasts. Their dedication to customer service, from sales to service and everything in between, creates an environment where riders feel valued and supported. If you're in the market for a Harley-Davidson or need service for your current bike, American Harley-Davidson comes highly recommended for its friendly staff, professional service, and a true commitment to the riding community.