Terrible customer service. Rude. Will not take returns even if items are unused and unopened within…read moreminutes of purchase. Extremely over priced!!! Also they made life miserable for Angelical Cat rescue, So they eventually left. They don't care about the animals just making $$$. The owner Eddie pretends to care but really only cares about making money. I was a customer in years past but now it's definitely gone downhill. To have the owner say your wasting his time because you asked advice about a supplement and you bought almost $100 worth of supplies is shocking! And in addition waited for him to let others check out before you even though you've been waiting. Shame on him for being so rude and nasty.

absolutely precious storefront!! + so much packed into this small but looong shop. I stopped in for…read moresome Earthbath conditioner, poop bags, and pup cups for my big fella. Love the freezer selection of pup cups and other snacks + that they carry a lot of organic and high quality brands. Gentleman working the register was SO helpful. He found everything I needed in like 30 secs (I would have been looking around for a while lol)-- and shared some good general tips/info. I'd much rather support them than the huge chains so I'm glad I discovered them yesterday! 10AM-9PM Mon-Sat -- 11AM-7:30PM Sundays

I've been taking my 2 dogs to petsmart for years in Florida. I came to Yonkers and it's totally…read moredifferent. The rudest people I've ever had to deal with. If we didn't have this heat wave coming, I would have gone somewhere else. After the service and nasty attitude I got yesterday, I will never go to petsmart again. Destiny was the worst groomer I've ever dealt with. Never again. Groomers need to be re-trained on customer service and haircuts. Horrible!!!!

I was a regular customer going almost every week. This week I went to Petco. Petsmart customer…read moreservice is rude. I'm over it. They leave you standing on line and you are just trying to pay for a few things. When you are spending your money you don't have to tolerate people's poor service. Petco on Central Ave is great and Chewy is very convenient.

Great customer service, friendly, helpful employees. They are very knowledgeable about their…read moreproducts and what may be best for my pet.

My babies loved everything we picked up from here! And they did not have sore tummies if we gave…read morethem to much treats The clerk was friendly not stand-off-ish or playing on his phone like the last place we tried in Manhatten. We are bookmarking and going back!

I have been trying to purchase a dog training package at this location for weeks. Tried purchasing…read moreonline and I keep getting an error message. It's not user-error, as I've attempted from multiple different devices with no success. So I attempted to purchase and schedule the training sessions by calling the store directly. When I did so, they told me I had to purchase online or come into the store to purchase training sessions. I told the guy about the website issue and that I wasn't able to purchase online, his response was that "he's not concerned about the website and has nothing to do with it". So I drove 25 minutes to the store to make the purchase. Once at the store they told me I could only purchase training sessions when the trainer is at the store. How do these people make money, I give up...

I am writing this very short review out of frustration, in hopes that someone there will see this…read moreand address the problem. This location never ever answers their phones. You can leave a message (for the groomers), and not receive a response. This is incredibly frustrating.

Long-time customer. Neighborhood staple. Friendly. If they don't have it, you don't need it…read more Support local.

I use Pet Bar all the time for my dog Otis who knows how to get there from our apartment at this…read morepoint. They have everything and are so helpful. If you can't find it, just ask bc it's probably hiding somewhere. I wanted to especially say thank you for today. My new foster puppy hasn't been feeling well or eating much at all. They suggested a puppy food and a holistic supplement to soothe his throat and Both worked like a charm. He had a big breakfast for the first time since I got him and is snoozing peacefully next to me!

We have taken our lil pup Lilly there several times for grooming and love the results . She loves…read moregoing there and loves the people, and that's a great thing to not have to worry about .

Beautiful Grooming. They did a great job and my baby looks beautiful. And they treated her like…read moreshe was one of their own.

Though I prefer to support the local stores, I needed a product that I could not find in the pet…read morestores in my neighborhood (refill size of Nature's Miracle). The store had it (on sale!). Staff was friendly and helpful. They also offer vaccines, and my dog (Edward von Chocula) needed a booster for bordetella in order to be boarded overnight. As his regular vet is out if town, any vet I called wanted to do a full workup before giving him a shot. The folks at Vetco were willing to see him. Setting up the appointment was easy using their web portal. Doctors were nice and I was in and out in a flash.

I tried them twice because they're very close to me. They have a tendency to add in extra fees for…read moreservices that you didn't ask for. The 2nd time I visited, I made it very clear about exactly what I wanted. When I returned to pick up my dog, I was charged almost twice as much. There are many groomers on the upper west side. I will no longer step foot in Petco, even if I just need to pick up dog treats. Hello Chewy!

Ralphie was the best and so helpful in helping my son get his first betta fish! The shop is very…read morewell set up, has amazing selection, and you can tell that the fish are healthy and vibrant. Highly recommend this for anyone looking for new fish for their aquarium.

I have been a customer for years. Recently, went in to upgrade to a new tank, and spoke with…read moreAndrew. We discussed in detail, as I needed the whole set up, and was promised a call back. After a week, I called and was told there was a "family emergency." Never had the decency to call back, obviously no emergency, and could have advised me by phone or email, they could not do the purchase, which would have been around $4-5,000. Guess they do not need the business BUT will never go again. Also, how about cleaning up the place? Hasn't changed in decades!!!

Horribly kept aquarium. Staff are not knowledgable about fish and gave me sick fish. Such a tragic…read morestore. Should not exist as they treat animals without care.

Still by far the best place in flushing to get pets. I've been coming here since AL use to work…read morehere and it's been the best pet store I've ever been too. The owners are super nice and friendly and very helpful at helping you get started with your new pet. I got many fish from here and they're still thriving well today. If my wife allows me one more tank I would get more fish from here for sure. They're the longest running pet store in flushing and by far the best one. If you want to get amazing pets come here they have everything !

One of the best pet shops in the area. Their aquatics section is one of my favorite. Omar is an…read moreabsolutely knowledgeable aquarist, and very personable. He loves to talk about animal care! It is a locally owned shop owed by pet care fans. What is not to like? Okay, one more tiny thing they could work on: their small pet care section could be more forward thinking in terms of modern hamster/mouse/etc pet care. It's not their specialty, and their hamsters always seem content so it's not a major thing but larger wheels, larger cages, etc I think would be a lot more informative to the future pet owner than Kaytee products.

Awful experience Review below…read more I recently returned to this store after a fish I had purchased there a few months ago passed away, and unfortunately I had a very upsetting experience. I was the only customer in the store, store doors were wide open with the undeniable overwhelming smell of pot. Both employees repeatedly walked away from me while I was simply trying to buy a replacement fish. They kept trying to up-sell & I explained that I only needed the fish and was ready to pay, but I still felt ignored and treated with hostility. While I was on the phone speaking to my mother in another language, one employee made a comment along the lines of, "If you can speak another language, so can I," after speaking under her breath in a very harsh & angry language, to the 2nd employee. The entire interaction made me feel singled out, uncomfortable, and unwelcome. Whether intentional or not, the experience felt disrespectful and discriminatory. I ended up leaving without making a purchase and looked over my shoulder to see the 2nd employee glaring at me through the front door. I went to PetSmart instead, where I was treated kindly and professionally. I believe every customer deserves to be treated with basic courtesy and respect, regardless of religion, appearance, or the language they speak.