Natural Pet was always my go to for pet supplies/food but the last two visits, you could see the vibe changed. Stopped in last week and was saddened to see a large amount of Pedigree bags on the shelves. Seems the store has been sold or something. The brand I normally buy (not available at a lot of the chain stores like Choice Pet/Petsmart/Petco) - there were not as many options/bags as usually. Sad because this has been such great store for 10 years. read more

Ray and his team have a great operation. There are many pet food outlets but none compare to Ray's shop. Mike and Otis read more

Happy to have found them after Pet Valu closed all locations. This is a nice local store with the added benefit of having 2 self service dog wash stations for $12/wash. Staff has been helpful and friendly and they are located on Fairfield Ave with plenty of off street parking in their lot. I haven't purchased any items however from browsing, the prices appear to be reasonable compared to online like Chewy or Amazon. My only complaint is the stairs leading to the dog wash stations are steep and narrow and not very manageable for my basset hound. read more

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Always great service, the workers always answer questions and offer assistance. There's a women with brown hair who i believe might be the owner or manager who is always so sweet, as are all the workers. A few months ago I bought my usual 60-70 dollar back of dog food and within the week a mouse chewed through it, I was so worried as i couldn't really afford a whole new bag and they replaced it for free! After that experience i will always be a customer here! read more

Natural Pet Outlet is a very efficiently-run business and the absolute best I've been to for pet products. I took a friend's rescue Pit Bull to give him a bath and the staff couldn't have been nicer or more accommodating. The store carries a vast array of healthy pet foods and snacks and reasonably-priced toys, leashes, and pet paraphernalia. The self-serve bath area is functional and clean and they supply everything needed. The employees checked on us regularly and really seemed to love working there. As we were leaving, my dog went to the bathroom on the floor. I offered to clean it up, but someone went and got a mop to clean it up. I apologized only to have my dog poop in the rock garden near the front window. I cleaned it up and in front of the building is a pet waste receptacle and a hand sanitizer dispenser. From the facility to the employees to the services provided and the products they sell, Natural Pet Outlet is first class all the way. We cannot wait to go again. read more

What an excellent store! I drove by for years but never stopped for whatever reason. I had no idea it'd be stocked full of wonderful high quality brands. They even sell Earth Animal products from Westport - awesome! The staff could not have been more friendly and helpful and I learned about $5 Monday nail clippings. They've got a little wash area in the back if you've got a dirty puppy. Definitely check out and support this fabulous local business! read more

Let's start with the staff....omg they are all simply amazing, helpful, sweet, mindful and everything in between...smiles galore and genuine kindness not forced or obligated. The store is impeccably clean and organized. they offer nail clippings and also a self serve bath area in the back of the store. Don't walk honestly run to the store for all of your pet needs you won't regret it. You can thank me later lol. Prices are great and a variety of everything. Support local businesses who truly love what they do, you can feel it from the moment you walk in the door. read more

I absolutely love, love this pet store! Great everything for your pets and sweet and helpful people!! What more can you ask for. Go check it out and see for yourself. You won't be disappointed. read more

So grateful to have this caring, professional and convenient place for my fur babies. They are super helpful and supportive with the many health and wellness issues I have presented them for my fur babies: Sydney, Ruby and Sardine. I merbombed them as not only is this place an exceptional business but super community spirited-giving back with positive energy and vibes! read more

Natural Pet Outlet - Merbombing of Natural Pet Outlet-the beautiful Roxy Hart was my inspiration. - Pet Stores Near Me - Bridgeport, Connecticut

Very friendly, very helpful, very clean. Also, they play decent tunes! So much better experience than at a chain store.

Customer service has declined terribly. Prices are no better than local Choice Pet and if you feel that you are shopping small business and making a difference the owner doesn't care! Check your expiration dates on dry kibble as full priced bags are commonly out of date or expiring in weeks. At least this is my experience and I shopped there for years until a recent customer service fail where the owner told me he realized that I was upset but he basically didn't care. read more

As a Fairfield County dog walker, I depend on a knowledgeable, local pet supplier. In my opinion, The Pet Outlet is the best pet store in the area. Ray and his team are always there to help guide me and are willing to take all the time it takes to help with my pet care needs. I am so happy that The Pet Outlet opened it's doors. I have compared prices between PETCO and CHOICE PET ---Every single time, THE PET OUTLET is much less expensive for the exact same product! I am always greeted by name, with a smile and would recommend them to anyone who loves their pet as much as I love mine. Lee Toth www.isitistay.com read more

I was just in the store wanting to get my dog's nails trimmed. Yes, he's a great Dane and gets very excited to see people. The nail trimmer personnel, Christine, was not welcoming at all. He approached her, out if excitement, she brushed him off and exclaimed that I have to hold my dog down. I said I will try. So we go in the back and he's laying down but his face was near hers, and she said "you need to get your dog's head away from me" , in a very condescending tone. I felt unwelcomed and she simply didn't want to do the trim. I've been going here for a while and have never had anyone so unprofessional and unwelcoming. It's too bad because this is a great business and I probably won't come here again. read more

Originally, this store looked like a real find. After 12 bags of dog food, you are promised a free one. After years of buying dog food there, I asked about my free bag of dog food, they said, "This is number twelve, Next time is your free one." Then the next time, they said, "Next time." This went on and on. Today I asked to speak to the store owner. He cut me off when I tried to tell him what happened. When I said, "Listen to me," he replied, "You can't tell me I have to listen to you. Get out of my store," and called - or pretended to call - the police. if you are expecting customer loyalty to pay off, beware. The free bag of dog food "next time" is a shell game. I'm switching back to online. read more

An unfortunate name for a store IMHO, but probably the best store with the greatest selection & employees for miles around. The vibe for the affection for what's best for your pet greets you as you enter - too glowing? Also, the monthly vet clinic for vaccinations and other routine issues is run by a charming and very competent group from where, I can't say. The cost is probably half what it would cost at any other veterinarian. Highly recommend this shop! read more

I love this place, super friendly and helpful staff! Great products! I also bring my dog there for nail trims!

The staff here are excellent. A genuine friendliness. Just wanted to give one a shout out in particular which would be Will. Buddy and I got went out to my car to find a dead battery. Will went above and beyond with helping me with a jump and being very professional. Thanks again Will. read more

Very helpful, and KNOWLEDGEABLE staff makes shopping here a positive experience. These people are not just High School kids, they are "pet people", who take the time to help you pick out the supplies your pet needs. I will be shopping here again. read more

This place is wonderful for any pet owner. Having a new puppy, the staff was super helpful in guiding me to puppy appropriate products. I never felt like they were trying to push me to buy anything, but rather they offered me a lot of solutions for questions I didn't even know I had. I wish customer service like this was available in more places. I drive out of my way to shop here. Serveral people recommended to me that I check out the Natural Pet Outlet and I am so glad a followed their suggestion. read more

My pups and I love the store. We take advantage of the free nail clipping, teacher discount and great prices on food and accessories! Thank you for your quality at affordable prices! read more

The products are excellent. The prices are good, but the people working are far above the average store employees. I think they would work there even if they didn't get paid. They truly love animals. It's not a put on, they really love them. I have pet stores closer, but it's worth going across town. My dog knows as soon as we head in the direction of the store and she goes hyper, she loves it so much. Thanks guys/gals you are great. read more

The Natural Pet Outlet is hands down the best pet store around. I shop here all of the time and have never been disappointed. At first, I decided to try it out just because it is a local pet store and I would rather support them than a place like Petco. I quickly realized that they offered a lot more than the satisfaction of supporting a local business - they are extremely helpful, knowledgeable and friendly, not to mention they actually have the lowest prices around. I have searched online for the dog food I typically buy and couldn't find it any cheaper. Go Here! read more

I love the staff here! I don't know much about fancy/natural pet products, but I want to keep my cats happy and healthy. I feel comfortable asking questions here, and never feel like they're trying to upsell me. Have you noticed that people working at most pet supply stores seem kind of sad and exhausted? Folks here seem genuinely pumped about pets, which is awesome. read more

I cannot suggest or enjoy a place more kind, helpful, and love-of-animals-centered The staff is always fantastic and showing me how to save a few bucks where I can. This store feels more like a community than a pet store with all of the engaging programs they have to offer. Nails, microchipping, fun events! I hope they only expand from here! read more

I always shop here for my German Shepherd. They have a great selection of food, toys, etc., plus they have free nail clipping on Monday nights! Friendly staff always eager to help, prices lower than Petco inmost cases, and a real neighborhood feel. Can't go wrong here. Oh and I lved that they had a police dog demo and small Pet Fair over the summer; It was really wonderful. read more

This is seriously a gem of a store for pet owners and pets alike. They offer a wide array of healthy dog food and treats. Plus their prices on bully sticks are about as good as it gets. You can't really lose. read more

Nice shop, but the staff were not very knowledgeable, but we're friendly. Very limited aquatics, no fish but Bettas and only small tanks. Tons of jitchy dog and cat products. read more

Shop here all the time for my cavaliers. The staff is great and the toenail clipping on Mondays is a great service. Great prices too. Don't go anywhere else to shop for your pooch! read more

Wonderful selection of healthy food for your fur babies! I have stopped at the Pet Outlet on several occasions when I'm visiting my parents in Fairfield. I am always looking for food that doesn't contain by-products for my kitties and have been fortunate to always find something healthy with quality ingredients for my cats. The staff really know their stuff and genuinely seem interested in your concerns and questions. The prices are also reasonable, especially in Fairfield County. 5 Stars!!! read more

I adore this store. Every time I come in the staff is super friendly and helpful, and they know so much about (seemingly) everything. Not only is the staff delightful, the prices are excellent and the quality is incredible. I used to bring my old cat to the nail clippings (since he was too feeble to use his scratching post) and the free service on Monday is just perfect. I've been to Petco in the past, but now I honestly see no point in going there, since this store has so much more to offer. read more

I go mostly for the $5 nail clipping on Mondays, and their self-serve bath. Their products are great at very competitive prices. Everyone there is very friendly and knowledgeable and always seem to put my nervous dog at ease. Love this place! read more

Great selection of healthy dog foods Friendly and helpful service. They even take my 50 lb bag of dog food to my car for me. The bath station is great. You can bathe your dog there. They provide the shampoo and towels! read more

Highly highly recommend this store. Not only is the staff super friendly and knowledgeable, but you know they are there just because they love animals just as much as you love your own they welcomed our little guy with open arms the first time and every time since we've had him. They helped us with setting up his raw diet ( which they have numerous meats and desired richness for you to choose from) , also helped us pick his dry food, and his raw meat bones and treats! They have everything possible for every animal and I'm so happy to live so close to this establishment. Free nail clippings every Monday and they are so professional. Still my puppy is not scared or even timid to have this done because everything there is done with just such ease and a great temperament. They also just installed bathtubs with blow dryers so you can wash your own animal! The prices are also so reasonable. Yet again, please support this establishment. Incredible pet store read more

I love this store! Fantastic selection of healthy pet food, treats, supplies, and toys. The prices cannot be beat-MUCH cheaper than the large pet chain stores. I was truly surprised to find such reasonable prices in Fairfield county. Service is helpful and efficient. They have free nail clipping Mondays after 4pm. I won't shop anywhere else. Highly recommended! read more

I love this store. The staff are always super helpful and knowledgeable about the food selection. They offer buyer programs as well that allows you to buy 10 get one free! I have already gotten a free bag of both the dry crunchies and freeze dried raw foods I buy for my dogs. The 10% teacher discount is awesome as well : ) I also love the free nail clippings on Mondays, we have been a couple times and its always a good experience. They even have a 3.99 discount toy bucket, my dog is happily playing with her two new toys right now! read more

Love this pet store. The staff is knowledgable, friendly, and they have an amazing selection. They are my first choice when it comes to pet care products. read more

I shop here for my 2 German Shepherds. I love the selections of grain free foods and knowledgable staff. The prices are as good as, if not better, than the bog box stores. And they carry the bags to my car! read more

Love this place! Good prices, amazing selection, fabulous customer service. The owners are usually there, you can tell they put a lot of love and pride in their business, and they really care about their customers. read more

Always friendly, always helpful. Reasonable prices, great sales and prices, especially on the natural foods and organic treats we get for our dog. They hold so many fun (and free!) events for pets and their owners. I constantly recommend this store to pet owners and won't go anywhere else. read more

How have I only JUST discovered this little treasure?! I already referred my friends and co-workers to it. Most friendliest staff, reasonable prices on food/treats and BEST of all the "do it yourself showers" / Monday's free nail clipping. My puggle, on the other hand was unsure to be happy or sad (he hates showers but loves the pet store!) :D. read more