The best pet store I've ever been to hands down. Not only were Katie, Sammie and Alex friendly but…read morethey were beyond knowledgeable. They also let me feed my puppy in their store. Will be back for sure!

Extremely poor experience & customer service…read more Ordered a bag a food here and wait roughly a week to get a voicemail saying the food still hadn't been ordered. When I called I was put on hold and the hung up on after 5 minutes. I called back and quickly mentioned that this has not been a great experience and that I was frustrated and was told that I was being rude and would need to speak to a manager and then hung up again after being told who the manager is. Will not go back to this location.

Customer service was lacking, it took a while for the guy behind the counter to serve me when he…read morewas the only one there and there was no line. . Prices as high as anywhere. Kind of a depressing vibe.

This is a very good Petco location. The fish food selection here is excellent, and I credit this…read morestore's fish food as to why my goldfish has been able to live so long. It's definitely a healthier blend than your average fish food that is sold in other pet stores, and the fact that it can keep my fish alive and rolling is awesome. Additionally, I love seeing the cats here. I hope that the twin black kittens here (Squid and Mussel) get adopted soon. They are adorable.

I don't know what all the bad reviews are about! I feed my cat a high quality food and did a lot…read moreof research before ordering from Choice. They had better prices then all the online pet food suppliers and if I place a bigger order they always give me 10% off. I have not been able to find a cheaper price. They take my order over the phone and it always arrives on time. They are always very nice in person and on the phone. Thank you Choice!!

Stopped for a quick pickup of some dog biscuits, Staff is super nice but prices are ridiculously…read morehigh. I'll stick with Chewy!

They were very friendly with me and helping me with finding my puppy. I ended up with a Scottish…read moreterrier. He's a moody feisty little thing, but you had to train them. So, he's understanding that it's not his house where he can run wild and chew everything, everyone loves him. I just want to spoil my doggy and give him the best life :)

Save yourself the expens, heartache and hassle by avoiding this business at all costs…read more We were looking for a Labradoodle puppy to add to our family this Christmas and thought we would try Connecticut Puppies and Kittens since we were visiting from out of town. We called ahead to see if they had what we were looking for and if so we wanted to make an appointment to see some puppies. We were assured they had several Labradoodle dogs and we were sent photos. We arranged a time to meet the following day. We drove nearly an hour and arrived to find there was no one at the store to meet us at the time we agreed upon. We tried calling the store and a woman answered and told us she was on her way. After waiting 30 more minutes we tried calling again and no answer. We decided we were done with this place and started to head home. Ten minutes later we get a call from someone at the store asking where we were and saying they were there to meet us. We should have kept going home but we did want to see some pups and it was a bit disappointing no one was there so we turned around. This proved to be a big mistake. They did not have any of the dogs that we were sent pictures of and were told all four of these dogs had been reserved apparently sometime in the past 24 hours. They had some small toy breed puppies that honestly looked too small to be separated from their mother. They were being bottle fed and I'm no dog expert but I would think they'd be eating regular dog food when it was time to put them up for sale. We were shown some poodles and a golden retriever puppy. The golden had a runny eye that was half shut and just didn't look good. We were about to leave when we were told that if we could stay for 30 mins someone would be bringing in some new dogs and there would be a labradoodle among these pups. After waiting about 30 minutes someone did show up with 6 puppies but none were what we wanted. Two husky pups were brought in looking just filthy like they'd been out in the mud. We asked about the pups origins and were told that they all have paperwork from top breeders around the us and some dogs are shipped over from Europe. This seemed highly suspicious seeing the condition of the puppies who'd just arrived. It just broke our hearts seeing these dirty dogs. We got a very bad feeling about this place and left. We will be filing complaints with the BBB and animal welfare. I don't know how this business is allowed to operate as it seemed far from professional or like they even cared about these dogs. Seems like they are just out to make a buck and I would not recommend anyone buy a dog here.

The Great: The Norwalk store is super clean. The staff are very accommodating and kind and very…read moreknowledgeable. We worked mostly with Allison. She gave us a ton of information, told us where she would be the next day with phone number of the other store so we could reach out to her with any additional questions. She actually just texted me with pictures of the parents of the goldendoodle we purchased (it's after 7pm). I did call the store one day when Allison was out and Pete answered the phone, he wanted to know how the dog was doing, said he has been with the store for decades and if we need anything to just call him. GREAT STAFF. We were talking to some breeders directly and the communication was horrible. Gary has some great employees. Even the woman who bathed and did our dog's claws after purchase clearly LOVED dogs. Very positive store experience. The Neutral: My dog, as others have mentioned was timid and easily startled when first home, but I think that's normal. He's only 10 weeks old, arrived from Missouri only a week before. That's a lot of changes for a little guy. So we have been making sure to keep the house a little quieter and trying to not make noise when he is eating. Basically like the instructions from Gary (Owner) say, no playing or excitement for 3 days. It's day 3 now and the dog (Reilly) is really much more active, running around the house, eating better, and seems to be adapting well to us and the house. The unexpected: Day 3, the little guy seems to have developed a cough. Could be from the stress of the move, he didn't seem to have this when we brought him home. I spoke to Allison about this and was told we would be reimbursed if we were unable to get back up to CT to see their Vet. (We are an hour away). Update: He seems a little better today, he has his check-in/check-up anyway so we just moved up the date at the vet to make sure he's on the right track. I am sure he will be fine. The less positive: When we originally called on the phone, we were told one general price from the Owner for the dogs were were interested in. At checkout the dog price increased more than 50%. We were able to negotiate, but we felt it could have been handled better. The only reason we feel we didn't overpay is because the service and aftercare have been wonderful. And when you get a 10-11 week old baby, believe me you will have questions. This is my third dog, but I quickly realized pups this young are infants, more vulnerable, do more dumb things, eating well and not getting sick is really important.

It's now been more than a year and a half. We love our little puppy daughter Olivia that we got…read morefrom CT breeders. We couldn't be more happy with our purchase if you're looking for a great place to get a puppy of your dreams and don't mind spending the money this is a place for you.

They did a great job with my cavalier. He looked great after highly recommend…read more Did exactly as I asked, after coming out and asking to be walked through how I'd like him groomed. Also gave opportunity at the end for corrections but he looked great.

They took great care of my chihuahua mix Bunny. The groomers said she was so sweet and a good girl,…read moreshe just had some trouble sitting still! She looks so beautiful and clean now. The shop was also so cute and had lots of fun goodies. Can't wait to come back!

They have the cutest dog clothes, toys, and treats. Best of all, when Orijen was having supply…read moreissues, Pet Pantry was the only place we could find our dog food. Staff is super friendly. It's not as big as Petco, but the selection and service is a step up.

Every person is friendly and super helpful. They know their products. I always start my hunt here…read more Usually don't go anywhere else.

We have been customers of Ridgefield Pet for many years and highly recommend them. The store has a…read moregreat selection of items and the staff is always friendly and knowledgeable . They also installed an electric fence and dog door for us which we love and if we ever have an issue they never let us down. Great response time and dependable. We are so happy they are close by!

Love this place! Always friendly and knowledgeable employees, prices are reasonable and competitive…read moreand it's close to home. I really love the mom and pop service and feel.