This store is amazing! So many wonderful products for your pet and such a variety. Very healthy…read moreproducts and the staff is fantastic! They are friendly, so knowledgeable and really help you get the best products for your pet. Both my dog and I look forward to our weekly visits and the opportunity to get great products and talk with the nice staff. Don't miss going to Earth Animal in Westport.

Whenever I am in the Westport area, a must stop is the Earth Animal Retail Store. The shop offers…read morean abundant selection of pet treats, food, and toys with a bonus of an in-store bakery section with a variety of cookies for your fur baby. My dog, Bentley, is obsessed with the chicken chips bagged treat they carry, and I always seem to find something new for him to try as well. The staff are friendly, knowledgeable, and helpful in answering any questions and recommending products. The prices are a bit higher than a chain pet store; however, this shop provides you with a large selection of quality, healthy products. I recommend stopping in and checking it out.

First,be aware that the phone number for this company doesn't get you anywhere! It is some kind of…read moreemergency # only and you need a password to connect! Secondly, I purchased the Natural Veterinary diet as recommended by my Vet because my dog has stomach issues,,at the very top of the bag, it states "No chicken/poultry by-product meals"..and yet the very 'first two' ingredients are,,Deboned chicken,chicken meal??? Can anyone explain to me how they get away with this??

SCUMBAG COMPANY We…read moreare a small online pet shop specializing in pet electronics. Blue Buffalo made a purchase for $3500 worth of e-collars for hunting dogs and when we contacted them to make sure the order was legit they told us, yes, and that the products we're going to be used in a new photoshoot they were doing for an advertisement. I was familiar with the company and personally purchase their food at Petco to feed our dogs so that order was approved and shipped. A couple of weeks later they placed another $8800 order for the same hunting dog collars and when I called them again to ask why they needed another 50 collars I was told that they just decided that they needed more for the photo session. I wasn't comfortable with it and did not ship the order right away and good thing because a few days after that they had charged the card back for the original $3500 order! I contacted them and they said, yes, sorry, that card was lost and that the card issuer automatically chargeback several transactions around the time period it was lost or stolen but that they would get back to me with a new card. 1 week later, still nothing. 2 weeks later, still nothing. Since then they stopped taking my calls and I have tried contacting the company several times and have left messages and sent multiple emails and no callback or any response at all ..not a peep! The items they purchased were fine and sealed in factory boxes. They were only using the packaging as a backdrop for the dog food they were photographing ...trying to appeal to the hunting dog crowd is my guess. Anyway, thank God we didn't ship the 2nd, larger order!! We're a small company and even $3500 hurts us pretty badly. Another almost 9k would have been devastating. I am not sure why this big company feels the need to rob other business for their products/money but they are despicable lowlifes and, of course, I purchase a different brand and we tell ALL our customers that use their food to do the same thing and you should as well! Not only is their food complete junk but they are thieves as well.

The best pet store I've ever been to hands down. Not only were Katie, Sammie and Alex friendly but…read morethey were beyond knowledgeable. They also let me feed my puppy in their store. Will be back for sure!

Extremely poor experience & customer service…read more Ordered a bag a food here and wait roughly a week to get a voicemail saying the food still hadn't been ordered. When I called I was put on hold and the hung up on after 5 minutes. I called back and quickly mentioned that this has not been a great experience and that I was frustrated and was told that I was being rude and would need to speak to a manager and then hung up again after being told who the manager is. Will not go back to this location.

This company DOES NOT stand by it's 100% satisfaction guarantee. I bought 2 Forty ounce packages…read moreof grillers that were moldy ($50) and they sent me 1 ten ounce package ($9) to replace them. That certainly does not matter me satisfied at all- why do they feel I can afford to give them$50 cash and not get anything for it? Their product was bad and I had my receipts to prove purchase!

Brought my Dog William today for a grooming with Andrea! She did a really great job and my lab…read moreWilliam left with so much less hair it was great! No more shedding! Andrea is perfect and very friendly and has great customer service experience. Highly recommended!

Great environment. It was super easy to find everything I needed. Great customer service as well…read more The store was very clean and organized. Will be coming back to this petco often!

Jennifer has helped me with my yellow lab who has significant allergies and requires a particular…read morediet to avoid ear infections. She carries the the brand and particular type I need, and keeps it in stock for me. Cindy has always been so helpful with questions about our dogs and cat. All the employees have been nothing but kind and professional. They carry top of the line products. You get what you pay for. If you want your animal to be healthy-give quality food to your pet. Very important. I would never shop anywhere else for my fur babies. Love, love the Pawprint Market.

Best place for pets and their needs! The people there are knowledgeable, helpful, creative and…read morecaring. They are an integral part of Darien and surrounding areas. Been going there for years. If you love your pet, visit The Pawprint Market.

The Great: The Norwalk store is super clean. The staff are very accommodating and kind and very…read moreknowledgeable. We worked mostly with Allison. She gave us a ton of information, told us where she would be the next day with phone number of the other store so we could reach out to her with any additional questions. She actually just texted me with pictures of the parents of the goldendoodle we purchased (it's after 7pm). I did call the store one day when Allison was out and Pete answered the phone, he wanted to know how the dog was doing, said he has been with the store for decades and if we need anything to just call him. GREAT STAFF. We were talking to some breeders directly and the communication was horrible. Gary has some great employees. Even the woman who bathed and did our dog's claws after purchase clearly LOVED dogs. Very positive store experience. The Neutral: My dog, as others have mentioned was timid and easily startled when first home, but I think that's normal. He's only 10 weeks old, arrived from Missouri only a week before. That's a lot of changes for a little guy. So we have been making sure to keep the house a little quieter and trying to not make noise when he is eating. Basically like the instructions from Gary (Owner) say, no playing or excitement for 3 days. It's day 3 now and the dog (Reilly) is really much more active, running around the house, eating better, and seems to be adapting well to us and the house. The unexpected: Day 3, the little guy seems to have developed a cough. Could be from the stress of the move, he didn't seem to have this when we brought him home. I spoke to Allison about this and was told we would be reimbursed if we were unable to get back up to CT to see their Vet. (We are an hour away). Update: He seems a little better today, he has his check-in/check-up anyway so we just moved up the date at the vet to make sure he's on the right track. I am sure he will be fine. The less positive: When we originally called on the phone, we were told one general price from the Owner for the dogs were were interested in. At checkout the dog price increased more than 50%. We were able to negotiate, but we felt it could have been handled better. The only reason we feel we didn't overpay is because the service and aftercare have been wonderful. And when you get a 10-11 week old baby, believe me you will have questions. This is my third dog, but I quickly realized pups this young are infants, more vulnerable, do more dumb things, eating well and not getting sick is really important.

Bought a wonderful German Shepherd puppy here on April 12th. He's the best boy…read more However, still haven't received Pedigree records (at the time of purchase, a woman told me she had the paper but couldn't find it, and she'd call me the following day regarding when I can pick it up) and he came home with Giardia and they still haven't reimbursed me for the vet costs despite providing all documentation as proof. Customer service lacks but they have great puppies if you're looking to add to your fur family.

I called to inquire about NutriSource puppy food for my cavapoo " jourdy" and the gentleman who…read moreanswered was so helpful and informative over the phone. The store is clean and fully stocked. I will be coming here for all of my baby's needs. They might even start grooming soon and seem to be hiring so any GREAT GENTLE groomers out there should go check it out.

Excellent products The best store !!!!…read moreWonderful sales people and not they even added a self wash station

It seems that the staff are kind of rude. It seems like there's a revolving door here booking…read moreonline for a specific person. You never get the person you want. Also arriving on time they are never on time.. be lucky if your dog gets the same cut some cuts are OK and some are horrible. Also, you have people coming there that don't have an appointment. They take up other people's time that do have appointments.

Awful! Got overcharged for services wasn't ordered online at…read morebooking, nor were they actually performed. BUT THE WORSE WAS THE PHONE CALL AT 4:26. your dog is ready to be picked up, and we close at 4:30. The attitude on the phone and in person of Alexis was absolutely awful. She basically said I did receive a notification before the phone call. I did not. And patronizing me. "for future reference "..... Well, for future reference, give me 20 min heads up since I live 30 min away! And if you can't deal with customers, please consider a different career. This simply isn't for you.