SCUMBAG COMPANY
We are a small online pet shop specializing in pet electronics. Blue Buffalo made a purchase for $3500 worth of e-collars for hunting dogs and when we contacted them to make sure the order was legit they told us, yes, and that the products we're going to be used in a new photoshoot they were doing for an advertisement.
I was familiar with the company and personally purchase their food at Petco to feed our dogs so that order was approved and shipped. A couple of weeks later they placed another $8800 order for the same hunting dog collars and when I called them again to ask why they needed another 50 collars I was told that they just decided that they needed more for the photo session. I wasn't comfortable with it and did not ship the order right away and good thing because a few days after that they had charged the card back for the original $3500 order!
I contacted them and they said, yes, sorry, that card was lost and that the card issuer automatically chargeback several transactions around the time period it was lost or stolen but that they would get back to me with a new card.
1 week later, still nothing. 2 weeks later, still nothing. Since then they stopped taking my calls and I have tried contacting the company several times and have left messages and sent multiple emails and no callback or any response at all ..not a peep!
The items they purchased were fine and sealed in factory boxes. They were only using the packaging as a backdrop for the dog food they were photographing ...trying to appeal to the hunting dog crowd is my guess.
Anyway, thank God we didn't ship the 2nd, larger order!! We're a small company and even $3500 hurts us pretty badly. Another almost 9k would have been devastating. I am not sure why this big company feels the need to rob other business for their products/money but they are despicable lowlifes and, of course, I purchase a different brand and we tell ALL our customers that use their food to do the same thing and you should as well! Not only is their food complete junk but they are thieves as well. read more