They were very friendly with me and helping me with finding my puppy. I ended up with a Scottish…read moreterrier. He's a moody feisty little thing, but you had to train them. So, he's understanding that it's not his house where he can run wild and chew everything, everyone loves him. I just want to spoil my doggy and give him the best life :)

Save yourself the expens, heartache and hassle by avoiding this business at all costs…read more We were looking for a Labradoodle puppy to add to our family this Christmas and thought we would try Connecticut Puppies and Kittens since we were visiting from out of town. We called ahead to see if they had what we were looking for and if so we wanted to make an appointment to see some puppies. We were assured they had several Labradoodle dogs and we were sent photos. We arranged a time to meet the following day. We drove nearly an hour and arrived to find there was no one at the store to meet us at the time we agreed upon. We tried calling the store and a woman answered and told us she was on her way. After waiting 30 more minutes we tried calling again and no answer. We decided we were done with this place and started to head home. Ten minutes later we get a call from someone at the store asking where we were and saying they were there to meet us. We should have kept going home but we did want to see some pups and it was a bit disappointing no one was there so we turned around. This proved to be a big mistake. They did not have any of the dogs that we were sent pictures of and were told all four of these dogs had been reserved apparently sometime in the past 24 hours. They had some small toy breed puppies that honestly looked too small to be separated from their mother. They were being bottle fed and I'm no dog expert but I would think they'd be eating regular dog food when it was time to put them up for sale. We were shown some poodles and a golden retriever puppy. The golden had a runny eye that was half shut and just didn't look good. We were about to leave when we were told that if we could stay for 30 mins someone would be bringing in some new dogs and there would be a labradoodle among these pups. After waiting about 30 minutes someone did show up with 6 puppies but none were what we wanted. Two husky pups were brought in looking just filthy like they'd been out in the mud. We asked about the pups origins and were told that they all have paperwork from top breeders around the us and some dogs are shipped over from Europe. This seemed highly suspicious seeing the condition of the puppies who'd just arrived. It just broke our hearts seeing these dirty dogs. We got a very bad feeling about this place and left. We will be filing complaints with the BBB and animal welfare. I don't know how this business is allowed to operate as it seemed far from professional or like they even cared about these dogs. Seems like they are just out to make a buck and I would not recommend anyone buy a dog here.

I took my dog to this location because it was her birthday and I was going to give her a shopping…read morespree. She picked out multiple items that I know she will enjoy. Anastasia was extremely welcoming and treated my dog very special on her day. I want to thank Anastasia for making this day the best day for my dog. This location is always so welcoming to us.

Worst grooming ever. I hate leaving bad reviews but I specifically asked for his head/around the…read moreeyes and legs/paws to be trimmed extra and there's at least and inch of hair left along my boys legs. Not at all what I asked for. Also they charged me extra (without asking or calling me) for conditioner (which I didn't ask for) and trimmers because the tech"needed them to get around his legs". Never coming back here again. Common courtesy is calling an owner to let them know you are going to use a new product and be charged extra for it. I didn't ask for it now want it but I had no choice.

They did a great job with my cavalier. He looked great after highly recommend…read more Did exactly as I asked, after coming out and asking to be walked through how I'd like him groomed. Also gave opportunity at the end for corrections but he looked great.

They took great care of my chihuahua mix Bunny. The groomers said she was so sweet and a good girl,…read moreshe just had some trouble sitting still! She looks so beautiful and clean now. The shop was also so cute and had lots of fun goodies. Can't wait to come back!

It seems that the staff are kind of rude. It seems like there's a revolving door here booking…read moreonline for a specific person. You never get the person you want. Also arriving on time they are never on time.. be lucky if your dog gets the same cut some cuts are OK and some are horrible. Also, you have people coming there that don't have an appointment. They take up other people's time that do have appointments.

Awful! Got overcharged for services wasn't ordered online at…read morebooking, nor were they actually performed. BUT THE WORSE WAS THE PHONE CALL AT 4:26. your dog is ready to be picked up, and we close at 4:30. The attitude on the phone and in person of Alexis was absolutely awful. She basically said I did receive a notification before the phone call. I did not. And patronizing me. "for future reference "..... Well, for future reference, give me 20 min heads up since I live 30 min away! And if you can't deal with customers, please consider a different career. This simply isn't for you.

The Great: The Norwalk store is super clean. The staff are very accommodating and kind and very…read moreknowledgeable. We worked mostly with Allison. She gave us a ton of information, told us where she would be the next day with phone number of the other store so we could reach out to her with any additional questions. She actually just texted me with pictures of the parents of the goldendoodle we purchased (it's after 7pm). I did call the store one day when Allison was out and Pete answered the phone, he wanted to know how the dog was doing, said he has been with the store for decades and if we need anything to just call him. GREAT STAFF. We were talking to some breeders directly and the communication was horrible. Gary has some great employees. Even the woman who bathed and did our dog's claws after purchase clearly LOVED dogs. Very positive store experience. The Neutral: My dog, as others have mentioned was timid and easily startled when first home, but I think that's normal. He's only 10 weeks old, arrived from Missouri only a week before. That's a lot of changes for a little guy. So we have been making sure to keep the house a little quieter and trying to not make noise when he is eating. Basically like the instructions from Gary (Owner) say, no playing or excitement for 3 days. It's day 3 now and the dog (Reilly) is really much more active, running around the house, eating better, and seems to be adapting well to us and the house. The unexpected: Day 3, the little guy seems to have developed a cough. Could be from the stress of the move, he didn't seem to have this when we brought him home. I spoke to Allison about this and was told we would be reimbursed if we were unable to get back up to CT to see their Vet. (We are an hour away). Update: He seems a little better today, he has his check-in/check-up anyway so we just moved up the date at the vet to make sure he's on the right track. I am sure he will be fine. The less positive: When we originally called on the phone, we were told one general price from the Owner for the dogs were were interested in. At checkout the dog price increased more than 50%. We were able to negotiate, but we felt it could have been handled better. The only reason we feel we didn't overpay is because the service and aftercare have been wonderful. And when you get a 10-11 week old baby, believe me you will have questions. This is my third dog, but I quickly realized pups this young are infants, more vulnerable, do more dumb things, eating well and not getting sick is really important.

Bought a wonderful German Shepherd puppy here on April 12th. He's the best boy…read more However, still haven't received Pedigree records (at the time of purchase, a woman told me she had the paper but couldn't find it, and she'd call me the following day regarding when I can pick it up) and he came home with Giardia and they still haven't reimbursed me for the vet costs despite providing all documentation as proof. Customer service lacks but they have great puppies if you're looking to add to your fur family.

This store is amazing! So many wonderful products for your pet and such a variety. Very healthy…read moreproducts and the staff is fantastic! They are friendly, so knowledgeable and really help you get the best products for your pet. Both my dog and I look forward to our weekly visits and the opportunity to get great products and talk with the nice staff. Don't miss going to Earth Animal in Westport.

Whenever I am in the Westport area, a must stop is the Earth Animal Retail Store. The shop offers…read morean abundant selection of pet treats, food, and toys with a bonus of an in-store bakery section with a variety of cookies for your fur baby. My dog, Bentley, is obsessed with the chicken chips bagged treat they carry, and I always seem to find something new for him to try as well. The staff are friendly, knowledgeable, and helpful in answering any questions and recommending products. The prices are a bit higher than a chain pet store; however, this shop provides you with a large selection of quality, healthy products. I recommend stopping in and checking it out.

Jennifer has helped me with my yellow lab who has significant allergies and requires a particular…read morediet to avoid ear infections. She carries the the brand and particular type I need, and keeps it in stock for me. Cindy has always been so helpful with questions about our dogs and cat. All the employees have been nothing but kind and professional. They carry top of the line products. You get what you pay for. If you want your animal to be healthy-give quality food to your pet. Very important. I would never shop anywhere else for my fur babies. Love, love the Pawprint Market.

Best place for pets and their needs! The people there are knowledgeable, helpful, creative and…read morecaring. They are an integral part of Darien and surrounding areas. Been going there for years. If you love your pet, visit The Pawprint Market.

Brought my Dog William today for a grooming with Andrea! She did a really great job and my lab…read moreWilliam left with so much less hair it was great! No more shedding! Andrea is perfect and very friendly and has great customer service experience. Highly recommended!

Great environment. It was super easy to find everything I needed. Great customer service as well…read more The store was very clean and organized. Will be coming back to this petco often!

seems like a nice enough place with a great mission obviously, but their program to read to the…read morecats and play with them, for kids, was extremely disappointing. My 8 year old loves cats but we simply cannot have one because I am allergic. I took her to read and play with kittens, and we went into a room with 4 caged cats that were "not allowed to come out" and 1 kitten that was 10 weeks and hid for most of the 30 minute session. The woman who took us on the "tour" of the facility and oversaw our visit was extremely bossy and asked for my donation to the center the second we walked in the door. Very disappointing.

I sent in an application about 5 weeks ago. I filled it out completely and listed our veterinarian…read moreclinic and our Dr. we have had for years. I am a lifetime pet owner who has been devastated because I had to put my 16 year old cancerous cat to sleep last month. Myself, my husband and kids (now adults) have enjoyed, loved, and adored our pets. We usually have more cats and one dog, but last year adopted another doggie. My family misses the cat to dog ratio we've had for years, so I went to their site and was excited about loving another cat even with my heavy grief for my cat, Miss Wolly, who died last month. Imagine my disappointment when they sent me an email recently saying my application was REJECTED! Considering all the pets that need rescuing, this is just wrong and a travesty. Thumbs down to this judgmental ridiculous "rescue org!" Shame.

i concur with tina m it was a perfect experience dealing with alan... today is '2' weeks we have…read moreour male cavapoo- jr is 'great' ..when we got him he was about 8weeks old, weighed in at 6.2lbs.. today at the vet 7.2 pounds... in some months when we can jr a companion , we will def call alan.. one other comment directed to alan... its been '2' weeks, and i would have thought u would have reached out to us to see how puppy is doing, and ask us to post a glowing comment for puppyguyz.. in any case above is our comment... thanks

Perfect experience from start to finish! Alan is wonderful!…read moreWe received Chewy our mini poodle at 2 months old & he is doing great!!!!!!!!!