They were very friendly with me and helping me with finding my puppy. I ended up with a Scottish…read moreterrier. He's a moody feisty little thing, but you had to train them. So, he's understanding that it's not his house where he can run wild and chew everything, everyone loves him. I just want to spoil my doggy and give him the best life :)

Welcomes interested people then gets nasty like you can read their minds ... Responds then goes…read moresilent.. money is more important to them business business.. really loving interest... Should be treated like every one else.. you don't know me you don't text me that way! Very professional!! Far distance should know before coming in what to expect! All customers should be treated the same whether in person or text..comes back and texts me about my grammer and spelling..in a text non the less.. wow attacking! Clearly someone who's better than everyone else and insulting peoples intelligence, wow Feel bad for special needs people who need a support pet.

Easy to deal with and fast to get in and out of Petco.Knowledgeable and helpful staff. All…read morequestions have always been answered.

Worst grooming ever. I hate leaving bad reviews but I specifically asked for his head/around the…read moreeyes and legs/paws to be trimmed extra and there's at least and inch of hair left along my boys legs. Not at all what I asked for. Also they charged me extra (without asking or calling me) for conditioner (which I didn't ask for) and trimmers because the tech"needed them to get around his legs". Never coming back here again. Common courtesy is calling an owner to let them know you are going to use a new product and be charged extra for it. I didn't ask for it now want it but I had no choice.

They are friendly, kind, and great groomers!! We love them and would definitely recommend…read more We are so happy with how our doggy turned out! Neon Dog was fantastic from start to finish. The staff is super nice, they got us in and out quickly, and my dog is looking like an absolute superstar. You can really tell they treat every dog like their own. Definite 5 stars!

I would follow Savanna to the ends of the earth! She is new to Neon Dog and I'll be back for her…read moreevery time. As a high energy dog owner, she is fast yet thorough, gentle, and patient. He runs into her arms every drop off, and I never worry when I know he is with her.

I was in there because I wanted to compare inventory to Petco, even though it's Petco super close…read moreto me. Go down to Connecticut Avenue and almost miss it because it's been years since I've had a pet and I've never noticed it before, but I found the place and walked in and how large it was I said, I'm sure I could find when I came for which I did immediately found it. I was looking for some other things and I happened upon this nice gentleman by the name of Joe Sayers, he was able to help me find a few more things and we talked about Petsmart's training which is cheaper than private training. The cashier was a very nice young boy and I was happy with my purchase.

My dog goes to petsmart since he was born, the convenience has kept us there all these years but we…read morewere getting upset with the results of his haircuts, nail trims and teeth brushing and we started to look for other groomers and obviously this is the last time we are taking our baby there because they scratched his cornea, when they called to let us know he was ready she said it was a hair that got into his eye but she flushed his eye and he was fine but when we picked him up he was not opening his eye, we took him to the vet the next day and that was the diagnose. Petsmart should not been in business anymore and yes shame on us for not finding something better as soon as we saw the bad attitude and the awful results of the requested services :(

The Great: The Norwalk store is super clean. The staff are very accommodating and kind and very…read moreknowledgeable. We worked mostly with Allison. She gave us a ton of information, told us where she would be the next day with phone number of the other store so we could reach out to her with any additional questions. She actually just texted me with pictures of the parents of the goldendoodle we purchased (it's after 7pm). I did call the store one day when Allison was out and Pete answered the phone, he wanted to know how the dog was doing, said he has been with the store for decades and if we need anything to just call him. GREAT STAFF. We were talking to some breeders directly and the communication was horrible. Gary has some great employees. Even the woman who bathed and did our dog's claws after purchase clearly LOVED dogs. Very positive store experience. The Neutral: My dog, as others have mentioned was timid and easily startled when first home, but I think that's normal. He's only 10 weeks old, arrived from Missouri only a week before. That's a lot of changes for a little guy. So we have been making sure to keep the house a little quieter and trying to not make noise when he is eating. Basically like the instructions from Gary (Owner) say, no playing or excitement for 3 days. It's day 3 now and the dog (Reilly) is really much more active, running around the house, eating better, and seems to be adapting well to us and the house. The unexpected: Day 3, the little guy seems to have developed a cough. Could be from the stress of the move, he didn't seem to have this when we brought him home. I spoke to Allison about this and was told we would be reimbursed if we were unable to get back up to CT to see their Vet. (We are an hour away). Update: He seems a little better today, he has his check-in/check-up anyway so we just moved up the date at the vet to make sure he's on the right track. I am sure he will be fine. The less positive: When we originally called on the phone, we were told one general price from the Owner for the dogs were were interested in. At checkout the dog price increased more than 50%. We were able to negotiate, but we felt it could have been handled better. The only reason we feel we didn't overpay is because the service and aftercare have been wonderful. And when you get a 10-11 week old baby, believe me you will have questions. This is my third dog, but I quickly realized pups this young are infants, more vulnerable, do more dumb things, eating well and not getting sick is really important.

It's now been more than a year and a half. We love our little puppy daughter Olivia that we got…read morefrom CT breeders. We couldn't be more happy with our purchase if you're looking for a great place to get a puppy of your dreams and don't mind spending the money this is a place for you.

Whenever I am in the Westport area, a must stop is the Earth Animal Retail Store. The shop offers…read morean abundant selection of pet treats, food, and toys with a bonus of an in-store bakery section with a variety of cookies for your fur baby. My dog, Bentley, is obsessed with the chicken chips bagged treat they carry, and I always seem to find something new for him to try as well. The staff are friendly, knowledgeable, and helpful in answering any questions and recommending products. The prices are a bit higher than a chain pet store; however, this shop provides you with a large selection of quality, healthy products. I recommend stopping in and checking it out.

This store is amazing! So many wonderful products for your pet and such a variety. Very healthy…read moreproducts and the staff is fantastic! They are friendly, so knowledgeable and really help you get the best products for your pet. Both my dog and I look forward to our weekly visits and the opportunity to get great products and talk with the nice staff. Don't miss going to Earth Animal in Westport.

Wonderful place, wonderful staff. Easy on and off rt 95 exit 11…read more We bought cat supplies there and their per can price ffor a case of Wellness cat food was actually cheaper than Petco! Will return!

Jennifer has helped me with my yellow lab who has significant allergies and requires a particular…read morediet to avoid ear infections. She carries the the brand and particular type I need, and keeps it in stock for me. Cindy has always been so helpful with questions about our dogs and cat. All the employees have been nothing but kind and professional. They carry top of the line products. You get what you pay for. If you want your animal to be healthy-give quality food to your pet. Very important. I would never shop anywhere else for my fur babies. Love, love the Pawprint Market.

my experience with petco was amazing. one of the workers named Connor, is one of the most…read moreattentive, fast paste, and informative employee. I have had all the help I needed for my pets through Connor and he was also very patient to helping me understand and learn more about my pet. I am very satisfied and will be coming here from now on. please give this employee a step up of recognition!!!

Brought my Dog William today for a grooming with Andrea! She did a really great job and my lab…read moreWilliam left with so much less hair it was great! No more shedding! Andrea is perfect and very friendly and has great customer service experience. Highly recommended!

We adopted two kittens from here yesterday, one with special needs. We have three boys , a dog,…read moreand three other cats. They were very kind and helpful. The rescue is clean and the animals well cared for. They were very good with my children and allowed them to play with the kittens I was once rejected for a puppy, but rightly so, my dog was not accepting of the puppy. They are prudent in their adoptions so that they don't have returns. I am ok with this policy, too many horrible pet owners out there.

seems like a nice enough place with a great mission obviously, but their program to read to the…read morecats and play with them, for kids, was extremely disappointing. My 8 year old loves cats but we simply cannot have one because I am allergic. I took her to read and play with kittens, and we went into a room with 4 caged cats that were "not allowed to come out" and 1 kitten that was 10 weeks and hid for most of the 30 minute session. The woman who took us on the "tour" of the facility and oversaw our visit was extremely bossy and asked for my donation to the center the second we walked in the door. Very disappointing.

I would highly recommend Alan! He is professional, knowledgeable, honest, and kind. Alan was…read moretransparent and gave full disclosure about the Cavapoo i was originally interested in. He answered all of questions and didn't mind the numerous amounts of texts I shot his way. I absolutely love my new puppy and she is everything he said she was! Thanl you Alan!!!

When i first looked into getting a puppy i thought this was a scam but it wasnt. Alan was so…read morewonderful with me and really answered every question i had. My puppy arrived well and healthy so i recommend puppy guyz to everyone. Thanks alan for your patience with me. This is my puppy chelsea