They were very friendly with me and helping me with finding my puppy. I ended up with a Scottish…read moreterrier. He's a moody feisty little thing, but you had to train them. So, he's understanding that it's not his house where he can run wild and chew everything, everyone loves him. I just want to spoil my doggy and give him the best life :)

We lost our Mau/Tabby mix recently so we were excited to see someone local to the state. After…read moregoing back and forth with them we were going to go down and see the babies. I inquired via text about some things I read on reviews and they basically called me stupid (see screen shots). The upshot is, this interaction convinced me not to do business here.

Worst grooming ever. I hate leaving bad reviews but I specifically asked for his head/around the…read moreeyes and legs/paws to be trimmed extra and there's at least and inch of hair left along my boys legs. Not at all what I asked for. Also they charged me extra (without asking or calling me) for conditioner (which I didn't ask for) and trimmers because the tech"needed them to get around his legs". Never coming back here again. Common courtesy is calling an owner to let them know you are going to use a new product and be charged extra for it. I didn't ask for it now want it but I had no choice.

This store seems to employ the worst of the worst - especially Jerry, the "Aquatic Manager". My…read morehusband and I asked about a specific fish that was silver, in a tank full of orange fish, who looked like he was being bullied -- and asked to buy him -- and Jerry said, "he did not acclimate" and pulled the living, swimming fish out of the water with his hand, squished him, and put him in a black disposal bag, all while I kept saying "Please do not kill that fish, I want to buy him. What are you doing?!" He kept the fish alive and gasping for air in his hand for at least a minute or so before squishing and disposing of him while I begged him to please sell us the fish so we could give him a fighting chance at life and said "we have a tank at home and everything, PLEASE" and when he killed the fish in front of me and I started to cry, as I am sensitive, I threw down at least $60 worth of things I was buying for our cat and walked out. It was *sadistic* -- he knew we wanted the fish and he seemed to enjoy killing the fish in front of me. After we left the store, my husband went back in, looking for a manager who was not present. Someone at the register said "Oh, man, that's the first complaint we got about him this month, but he was being nice to the kids over there." (Is that a good thing? That's for you to decide, since he seems to take joy in killing living animals -- and yes, even small fish are living animals) in front of people begging him not to). Further, my husband was told there have been many complaints about Jerry, but "that is just how he is and you have to deal with it." The thing is, no, we don't. The store lost a large sale when I walked out and bought the same items at a different store that was *not* PetCo -- but furthermore, Jerry is not an annoying family member at Thanksgiving who I have to deal with -- he is an employee at a store that I, and my husband, can choose to not return to -- as well as any friends of ours who I told the story to, who were horrified by what happened, as everyone knows I love all animals and I treat our fish as well as I treat our cat, as well as I treat birds I say hello to when I am walking somewhere. It seems like Jerry, the employees, and the management, are all problems, but hey, "just deal" with watching someone suffocate, squish, and dispose of a fish you asked to purchase and tell me that is not somehow sadistic and wrong? I will never return to this store, and I will tell anyone I know to go anywhere else.

They are friendly, kind, and great groomers!! We love them and would definitely recommend…read more We are so happy with how our doggy turned out! Neon Dog was fantastic from start to finish. The staff is super nice, they got us in and out quickly, and my dog is looking like an absolute superstar. You can really tell they treat every dog like their own. Definite 5 stars!

My boxers are always happy to visit Neon Dog! They do a…read morewonderful job, especially with the nails! Cut and buff!

I was in there because I wanted to compare inventory to Petco, even though it's Petco super close…read moreto me. Go down to Connecticut Avenue and almost miss it because it's been years since I've had a pet and I've never noticed it before, but I found the place and walked in and how large it was I said, I'm sure I could find when I came for which I did immediately found it. I was looking for some other things and I happened upon this nice gentleman by the name of Joe Sayers, he was able to help me find a few more things and we talked about Petsmart's training which is cheaper than private training. The cashier was a very nice young boy and I was happy with my purchase.

My dog goes to petsmart since he was born, the convenience has kept us there all these years but we…read morewere getting upset with the results of his haircuts, nail trims and teeth brushing and we started to look for other groomers and obviously this is the last time we are taking our baby there because they scratched his cornea, when they called to let us know he was ready she said it was a hair that got into his eye but she flushed his eye and he was fine but when we picked him up he was not opening his eye, we took him to the vet the next day and that was the diagnose. Petsmart should not been in business anymore and yes shame on us for not finding something better as soon as we saw the bad attitude and the awful results of the requested services :(

It's now been more than a year and a half. We love our little puppy daughter Olivia that we got…read morefrom CT breeders. We couldn't be more happy with our purchase if you're looking for a great place to get a puppy of your dreams and don't mind spending the money this is a place for you.

The Great: The Norwalk store is super clean. The staff are very accommodating and kind and very…read moreknowledgeable. We worked mostly with Allison. She gave us a ton of information, told us where she would be the next day with phone number of the other store so we could reach out to her with any additional questions. She actually just texted me with pictures of the parents of the goldendoodle we purchased (it's after 7pm). I did call the store one day when Allison was out and Pete answered the phone, he wanted to know how the dog was doing, said he has been with the store for decades and if we need anything to just call him. GREAT STAFF. We were talking to some breeders directly and the communication was horrible. Gary has some great employees. Even the woman who bathed and did our dog's claws after purchase clearly LOVED dogs. Very positive store experience. The Neutral: My dog, as others have mentioned was timid and easily startled when first home, but I think that's normal. He's only 10 weeks old, arrived from Missouri only a week before. That's a lot of changes for a little guy. So we have been making sure to keep the house a little quieter and trying to not make noise when he is eating. Basically like the instructions from Gary (Owner) say, no playing or excitement for 3 days. It's day 3 now and the dog (Reilly) is really much more active, running around the house, eating better, and seems to be adapting well to us and the house. The unexpected: Day 3, the little guy seems to have developed a cough. Could be from the stress of the move, he didn't seem to have this when we brought him home. I spoke to Allison about this and was told we would be reimbursed if we were unable to get back up to CT to see their Vet. (We are an hour away). Update: He seems a little better today, he has his check-in/check-up anyway so we just moved up the date at the vet to make sure he's on the right track. I am sure he will be fine. The less positive: When we originally called on the phone, we were told one general price from the Owner for the dogs were were interested in. At checkout the dog price increased more than 50%. We were able to negotiate, but we felt it could have been handled better. The only reason we feel we didn't overpay is because the service and aftercare have been wonderful. And when you get a 10-11 week old baby, believe me you will have questions. This is my third dog, but I quickly realized pups this young are infants, more vulnerable, do more dumb things, eating well and not getting sick is really important.

This store is amazing! So many wonderful products for your pet and such a variety. Very healthy…read moreproducts and the staff is fantastic! They are friendly, so knowledgeable and really help you get the best products for your pet. Both my dog and I look forward to our weekly visits and the opportunity to get great products and talk with the nice staff. Don't miss going to Earth Animal in Westport.

Whenever I am in the Westport area, a must stop is the Earth Animal Retail Store. The shop offers…read morean abundant selection of pet treats, food, and toys with a bonus of an in-store bakery section with a variety of cookies for your fur baby. My dog, Bentley, is obsessed with the chicken chips bagged treat they carry, and I always seem to find something new for him to try as well. The staff are friendly, knowledgeable, and helpful in answering any questions and recommending products. The prices are a bit higher than a chain pet store; however, this shop provides you with a large selection of quality, healthy products. I recommend stopping in and checking it out.

Jennifer has helped me with my yellow lab who has significant allergies and requires a particular…read morediet to avoid ear infections. She carries the the brand and particular type I need, and keeps it in stock for me. Cindy has always been so helpful with questions about our dogs and cat. All the employees have been nothing but kind and professional. They carry top of the line products. You get what you pay for. If you want your animal to be healthy-give quality food to your pet. Very important. I would never shop anywhere else for my fur babies. Love, love the Pawprint Market.

Best place for pets and their needs! The people there are knowledgeable, helpful, creative and…read morecaring. They are an integral part of Darien and surrounding areas. Been going there for years. If you love your pet, visit The Pawprint Market.

Brought my Dog William today for a grooming with Andrea! She did a really great job and my lab…read moreWilliam left with so much less hair it was great! No more shedding! Andrea is perfect and very friendly and has great customer service experience. Highly recommended!

Great environment. It was super easy to find everything I needed. Great customer service as well…read more The store was very clean and organized. Will be coming back to this petco often!

seems like a nice enough place with a great mission obviously, but their program to read to the…read morecats and play with them, for kids, was extremely disappointing. My 8 year old loves cats but we simply cannot have one because I am allergic. I took her to read and play with kittens, and we went into a room with 4 caged cats that were "not allowed to come out" and 1 kitten that was 10 weeks and hid for most of the 30 minute session. The woman who took us on the "tour" of the facility and oversaw our visit was extremely bossy and asked for my donation to the center the second we walked in the door. Very disappointing.

I sent in an application about 5 weeks ago. I filled it out completely and listed our veterinarian…read moreclinic and our Dr. we have had for years. I am a lifetime pet owner who has been devastated because I had to put my 16 year old cancerous cat to sleep last month. Myself, my husband and kids (now adults) have enjoyed, loved, and adored our pets. We usually have more cats and one dog, but last year adopted another doggie. My family misses the cat to dog ratio we've had for years, so I went to their site and was excited about loving another cat even with my heavy grief for my cat, Miss Wolly, who died last month. Imagine my disappointment when they sent me an email recently saying my application was REJECTED! Considering all the pets that need rescuing, this is just wrong and a travesty. Thumbs down to this judgmental ridiculous "rescue org!" Shame.

i concur with tina m it was a perfect experience dealing with alan... today is '2' weeks we have…read moreour male cavapoo- jr is 'great' ..when we got him he was about 8weeks old, weighed in at 6.2lbs.. today at the vet 7.2 pounds... in some months when we can jr a companion , we will def call alan.. one other comment directed to alan... its been '2' weeks, and i would have thought u would have reached out to us to see how puppy is doing, and ask us to post a glowing comment for puppyguyz.. in any case above is our comment... thanks

Perfect experience from start to finish! Alan is wonderful!…read moreWe received Chewy our mini poodle at 2 months old & he is doing great!!!!!!!!!