Great service. Always on time. Very nice people and they are quick to fix. We live down in Elgin…read moreand it's hard to find people to come down here so we're happy to have them.

Brenovations HVAC is literally "the worst" AC company we have ever delt with. Being an AZ resident,…read morewe get approximately annual AC services, so we have LOTS of satisfactory services in the past. The HVAC Tech was called out to replace a motor, a rather simple service. The Tech failed us on this service in the following ways: left the wires exposed (in violation of the company's own policy), swapped the motor in a way that left the threaded bolts banging against the fan blades (potentially damaging the blades), removed/discarded the HVAC cap without the home owner's permission, & was abrupt, completely disregarding our concerns about the safety of exposed wires in an area adjacent the kids' backyard playground. The Tech came out several times to fix his mistakes, but then became obstinate. After going round and round with Brenovations' management and eventually the owner, they also gave up because the Tech absolutely refused to come back. So unless you want service from a company that: fixes HVACs in a way that could cause more damage, violates its own policy, takes property off the job site without the home owners' permission, disregards safety concerns of children, and has no backbone to stand up to their own techs, then we suggest you stay far away from Brenovations HVAC. To make matters worse, Brenovations HVAC has completely given up on the service: leaving us stuck where we started with an incomplete job and hazardous situation. After all the work, frustration, and lost hours, we are nowhere closer to resolving the failure of the original service, making Brenovations literally "the worst" AC company.

I have been using this company for so many years ! They are…read moreso amazing and great customer service. Highly recommended them .

More than a year ago they installed an air conditioner that was the wrong size and failed to work 3…read moredays later. The "solution" causes a loud boom when it starts up. This happens every 20 minutes through the night. Waking us up ever time. They refuse to replace it.

A & M Heating and Cooling was recommended to us by our neighbor several years ago. Our 22 year old…read moreA/C unit went out and the estimates we got from 3 other companies were outrageous. At our neighbors urging we called A & M and were so grateful we did!! They saved us literally thousands. We got a great air conditioning unit and he also installed a tankless hot water heater. Our system has been up and running for 5 years now with zero issues! We've recommended them to several people who have all been happy with them as well. Last night my mom called and said her A/C was out and it was 87 degrees in her house. She spent the night with us and we called Alex first thing in the morning. He had it fixed and running again by 10am the next day! I appreciate local companies that you can develop relationships with and trust to recommend to your family and friends!

These guys are great. Prompt. Thorough. Friendly. Reasonable. I trust their service. Had my ac's…read moreyearly service.

Great communication and service! Very impressed with this team! First, Allen was super…read moreresponsive to all the questions and requests for a quote. Then when the team arrived, we continued to be impressed. Tony and Shaughn were a fantastic crew (hopefully I remembered their names right--they were a great team and so professional). They worked extremely hard, were very professional, and were dedicated to ensuring we were pleased with the air conditioning service! And finally the office staff continued with excellent service. Any time I called they were very helpful and responsive. Specifically Elsa and Marixsa were super responsive to my questions. We are enjoying a very comfortable (cool) home and are thankful for the support by the team! Especially impressed with their responsiveness to questions/concerns to ensure we were happy with their service--truly impressive. Definitely recommend!

BEWARE !!!!!! Owner Allen Allison cursed at my husband…read more did not stand by his work and called my husband after we had them out to work on our unit and it stopped working the day after We have purchased several units from them for our home and business years ago know what your paying for Upsold us two surge protectors that they charged us 500 a piece for found them for 59.00 After the phone call Allen also stated good luck getting the rest of the work you already paid for

We had a problem with our heater this past winter. This was a real problem because my 90-year-old…read moremother was living with us. Picture Rock's arrived when they said they would, explained what the problem was and repaired it. They also gave us a lot of information about our heating unit, so we are better informed about purchasing a new one when the time comes. They were professional and knowledgeable and pleasant. I would definitely recommend.

We had a shower go out in a guest bathroom on a Saturday and Picture Rocks Cooling, Heating &…read morePlumbing, was recommended on a Tucson community page on Facebook. We contacted them and they were prompt to send a service tech out to look over the issue. After the assessment, replacing the shower body (valve and cartridge) was necessary. Plus having to cut into either the tile and/or the drywall to get to the pipes, would be an additional cost with their contractor between $200-400. Because we thought we could replace the shower/tub set fixtures and cartridge ourselves, we bought the entire kit at Home Depot for the fraction of the cost they wanted to charge us for the set. Picture Rocks told us they would start the repair that morning and would have to come back that following Monday to complete the repair. Their estimated price was $1650 without the contractor's price. However, they were giving us credit for the set we purchased but they couldn't warranty it only their labor which was understandable. I called a family member who is a licensed HVAC and Plumbing company owner in Phoenix. To make sure we were getting a fair cost, he told us they were charging us way too much to replace and install the entire shower body. His company charges for that type of installation up to $800 with no issues. He was taken back by the estimate and told us to find another company. Needless to say, we found a fair, licensed and knowledgeable Plumber here on Yelp. We waited on his estimate and to our surprise, his price was significantly lower and in the same range of what our family member stated. Minus the dry wall repair, which we can do ourselves due to being a small square cut out and the price was fair. Therefore, due diligence is necessary in getting a fair price, even on a holiday weekend (Easter). Don't go with the first recommendation, in a long run, this will save you money.

Nice people Cheap and affordable…read more Products would be good for Rental Units, but for Residential I went with Oscars

Scott installed my central AC and furnace in the summer of 2013. He did an excellent job at an…read moreexcellent, competitive price. It is still going strong nine years later. I have no problems recommending Scott Guerin. Please message me if you have any questions.

in 2023, their technician replaced our Ring thermostat with a Honeywell unit. He struggled to get…read moreit to work. Our system has been struggling to cool ever since...And it NEVER would shut off and our Trico electric bills were pushing $1000 per month. Cut to 2025...American Home Shield sent Smart Choice to check our HVAC system and they discovered that the electric heat strips in the ductwork have been on the ENTIRE time our system was on "Cool"! They disconnected the heat strips wiring and it immediately started cooling properly.. Our new Trico bill is on pace to come in under $500. My family used S & $ Refrigeration for years, and when they finally closed up shop, Air Excellence inherited their customers. Their technician has cast us a small fortune in electricity and comfort for two years!

After a routine check, this company gave an estimate to our property manager for replacing the…read moreentire AC system for around 10k. Problem is, the "old" unit was installed only 9 years ago, date is clearly marked on the condenser, is the whole system is still under warranty. Most importantly, there is absolutely nothing wrong with it. Getting a second opinion is always worth it.

Emmanuel came out to fix my AC and did an incredible job. He was professional, respectful, and…read morereally knew what he was doing. He took the time to explain the issue clearly and got everything working perfectly. You can tell he cares about doing the job right. Super grateful for his help. I highly recommend him if you need any HVAC work done!

My experience happened 3 years ago on 10/3/2022, when the carelessness of one of Ultra Air's…read moretechnicians caused me a lot of grief and regret down the road. For the $49 inspection, a technician came out who was nice enough. I don't see his name on my digital receipt, but he was on the short side, white, and stocky (5-foot-4?). He UNNECESSARILY inspected the condensation pan in my ceiling unit. After inspecting the pan, he did not slide the condensation pan back far enough (into its original position). This caused water to leak from my ceiling. Then, months later, not knowing the simple cause of my water leakage, I gullibly bought a new AC unit (Rheem) from another company, Cool Willy's (after their incompetent inspector convinced me to do so). I didn't realize that my problem had simply been the misaligned pan until after I bought the new unit from Cool Willy's. I daily regret my $8K decision to buy a terribly inferior unit (it's prone to cracking). Please tell your inspectors: ONE: Don't inspect ceiling-unit condensation pans unless the customer had complained of water leaking from the ceiling. TWO: If you do inspect the pan, ensure to then place it back where it was; otherwise you will CAUSE water to leak from the customer's ceiling (and then another AC company can come along and take advantage of that customer's lack of knowledge)! My receipt's transaction number was: 10564445-3170.