Emmanuel came out to fix my AC and did an incredible job. He was professional, respectful, and really knew what he was doing. He took the time to explain the issue clearly and got everything working perfectly. You can tell he cares about doing the job right. Super grateful for his help. I highly recommend him if you need any HVAC work done! read more

My experience happened 3 years ago on 10/3/2022, when the carelessness of one of Ultra Air's technicians caused me a lot of grief and regret down the road. For the $49 inspection, a technician came out who was nice enough. I don't see his name on my digital receipt, but he was on the short side, white, and stocky (5-foot-4?). He UNNECESSARILY inspected the condensation pan in my ceiling unit. After inspecting the pan, he did not slide the condensation pan back far enough (into its original position). This caused water to leak from my ceiling. Then, months later, not knowing the simple cause of my water leakage, I gullibly bought a new AC unit (Rheem) from another company, Cool Willy's (after their incompetent inspector convinced me to do so). I didn't realize that my problem had simply been the misaligned pan until after I bought the new unit from Cool Willy's. I daily regret my $8K decision to buy a terribly inferior unit (it's prone to cracking). Please tell your inspectors: ONE: Don't inspect ceiling-unit condensation pans unless the customer had complained of water leaking from the ceiling. TWO: If you do inspect the pan, ensure to then place it back where it was; otherwise you will CAUSE water to leak from the customer's ceiling (and then another AC company can come along and take advantage of that customer's lack of knowledge)! My receipt's transaction number was: 10564445-3170. read more

Ultra sends out technicians who know absolutely nothing about the equipment, write up formal assessments with vague notions of policies and standards which the office can't back up with actual information. What's worse, when their techs are caught in blatant and unnecessary lies, management makes zero effort to correct it. read more

I gave Ultra Air a 5 star review in April 2021 when they installed a new air and heating rooftop unit, and a new water heater in the house. The Ultra workers did an excellent job, and the cooling and heating is still working perfectly in February 2025. The water heater recently developed a problem, and it seemed that the water heater company might not honor the warranty. Bob,the Ultra owner, along with Manny and John made sure that I got a new water heater at no cost to me. Ultra gets another 5 star review. I will recommend Ultra to every person I can. Ron L. Tucson read more

Had my 5 ton AC system replace after 20 years. Ultra Air did outstanding work for a very reasonable price. And follow up is above and beyond! No Commission added to their price. I had 7 estimates and Ultra Air beat them all on price. read more

Adrian was awesome as are the rest of the staff. Ultra Air rocks...great company! Highly recommend them.

Definitely a company I trust! I was treated very well by everyone who has come out from Ultra Air! Bob, the owner of the company, was very nice and assisting during us getting a new AC unit for our house. All the techs that came out were also very accommodating. Would recommend Ultra to anyone who needs AC work done. read more

Ultra Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Tucson, Arizona

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Not a professional and their incompetency has been a nightmare since the Ultra AC installation. Unreasonable service fees compared to other company services and more importantly they are not professional at all. Not worth it to use their services. Do your in depth research about reasonable/competent AC services before making decision to call Ultra services. Don't let hard earned your money go down the drain read more

AC is essential to get through our tough summers and I love that Ultra AC take cares of mine so well! I never have to worry about it breaking down on the hottest day of the year. Manny is the BEST tech ever! He takes the time to make sure everything is working as it should and explains what he is looking at and how it makes the AC actually work. He never tries to upsell something I don't need, he wears booties over his shoes when he is in the house, he always calls ahead to let me know his timeline and is very nice/polite. Call Ultra Air Conditioning and stay cool all summer long! read more

I have been using Ultra Air for about 5 to 6 years now, they are a wonderful company to work with. I am a property manager for a small family owned vintage 6-plex. I completely trust Bob and his staff, Manny and Anthony are excellent techs. They are always polite, trustworthy, and conscientious. I am always so impressed with the excellent service and follow up. I would highly recommend them for any AC or heating issues. read more

This company is top notch. My air conditioning broke, peak of heat wave no less. They came out same day i called, where other companies were at least two weeks out. Service tech came out, professional, quick, no fuss. Highly recommend them. read more

The guys from Ultra came today to install our new heat pump system. It is so nice to have people come to your home and work on it that take pride in their work! They did an awesome job and when I say awesome I mean awesome. We had researched and bid several companies around Tucson and in the end Ultra won out. They took a lot of care before the system went in and worked like crazy to put our heatpump system in correctly. I am so happy with the install of our new system. read more

Anthony was very knowledgeable and kind. He told us exactly what was wrong with our unit and the price to fix. He offered us a maintenance plan for future repairs and in doing so offerd us a discount off of our repairs for today. Me and my fiance don't know a lot about AC units so it Was nice that he was able to explain everything and it was a good price for the reapirs. I Recommend them. They are a growing company but more people should really know about their great work. read more

Our AC died over the weekend and we called them out to check on it to see if it could be repaired. Our unit was 14 years old and we knew beforehand that it was just ready to be replaced - for us we knew that it was simply time to replace the unit. The repair tech that came out was honest with us, gave us the option of repair with the likely hood of the unit failing. He ran us through options of replacement, from most expensive to least, with benefits of all and with no pressure to chose any of the options. We went with a replacement in the medium price range and the tech gave us options for financing, as well as options for cash up front discounts. He was no pressure, no upsale and we were SO HAPPY with him. The same day that we gave him our answer he came with paperwork to finalize the deal. Our AC was replaced the next day that it was available, and we were offered to borrow a temp AC unit in the meantime to get use through the weekend. When the agents came to replace our AC unit they were friendly and professional, and we felt comfortable and safe with them. Hands down, I would recommend this company. Everyone was kind and friendly; there was no upsale push; the job was done as expected; no mess left behind. Great job guys and thank you for the work you did in the 100+ temps. read more

Anthony was great. Super nice guy, took the time to explain everything to me and answered all my questions. Was prompt, efficient and professional. I highly recommend Anthony and Ultra Air Conditioning. read more