Nails were excellent but u need to soak them not cut them off or use wild metro card or file it…read moreoff it hurts

I had been going here monthly for 5 yrs. My routine was to come in, wash my hands, get water and…read moresit down. The (very) last time I was there, I went and my manicurist told me that the cooler was moved to the back as it was being cleaned, but I can go there. I asked, 'I can go in the back?' She affirmed yes. So I did. I went there where they have the washer/dryer, microwave - the little break room it appeared, and filled my bottle as I have been doing for over a year, since they were out of cups once. Well these 2 b!tches began louding exclaiming and carrying on in a language I don't understand. Yes b!tches - 1 is Nancy who I had the misfortune to do my nails once. She hurt me by cutting into my finger and when I pulled back and winced she actually rolled her eyes at me and sighed. So yes B!TCH. The other one is her sister. Runs in the family. I paid no mind and go back and sit with Ling, who I adore and everything is as usual. She files and wraps. I call Sue the manager to schedule my next. We do so. Then she gives me this admonition in a scolding tone, '- we don't allow customers to fill a water bottle and we don't allow customers to go in the kitchen'. I was confused and taken aback. I said this is nothing new, I always fill my bottle. And as far as the kitchen - I didn't go there myself, Ling invited me to go there. I was not combative. I was confused. She on the other hand - the tone, the overall demeanor I felt was so uncalled for and RUDE. I was not a new customer. I'm coming there for years, having brought them customers. So I called her back. I gave her a chance. I told her that I was unhappy bc it's like she is making it like I'm trespassing. I said I do not think this is my house. I don't just walk all over. I didn't even ask to go there. She offered me to go there. Sue sourly says, 'I'm just telling you'. Impossible for me to depict the tone and delivery, but it was rude and unnecessary. She could have simply and politely asked me how I came to be in that room, or said nicely that I could not in the future. Rather than acting like I went into the register. POOR CUSTOMER RELATIONS!! So even though I love Ling and Gloria is nice too, I will not be back. Really such a pitiful way to react over a longtime customer and some water. I guess they have too many timely, regular clients who tip. P.s. I have brought them clientele who are now planning to support me and come to my new place : )

Beautiful space, considerate service (I came in from the cold & was offered teas, coffee, wine),…read moregreat quality. Such fun gel manicure, & it actually lasts. Shoutout to Nafisa, I'm gonna let her improve my eyebrows next.

SO SO GOOD!!! I waited to write the review to see how they were until I needed a fill. It has been…read morethree weeks and I cannot believe they still look so good!!!!! This is by far the best nails I have ever I had. My toes look great too!

Them making the customer happy. They don't do what the customer is looking for . They thin the nail…read morepolish with nail polish remover. Feels very uncomfortable while they do whatever they are doing .

I went here for the first time with my Aunt. I got a pedicure. This was the best nail salon I've…read moreever been to in my entire life. Music is great. Staff are very friendly and they do whatever they can to make sure you have a relaxing enjoyable experience. 1) They take their time and make sure they give you the best pedicure. 2) They give you a four minute massage on your legs and feet with no additional cost. 3) While your feet are drying, they give you a lovely ten minute back and neck massage. 4) They don't rush you to pay and or to tip. They let you finish drying. 5) When you're finished they wrap plastic wrap on your nails so it stays awesome and they help you put on your socks and shoes. Overall they are the best nail salon in Brooklyn. If you're in the Gravesend neighborhood and want your nails done, I highly recommend Sugar Spa!

horrible service! RACIST. here's a couple of reason you shouldn't spend your hard working money at…read morethis location, 1. the owner is aggressive 2 she gives appointments and do not stick to it. she lost most of her employees due to her attitude. she wants tips but is rude. They treat white people better. with all of that being said, they do good work on your nails. So they deserve that 1

My nails looked sooooo good! Came her to do my nails before a vacation. They gave me exactly what I…read morewanted and spent time perfecting the bows. They lasted over three weeks. Definitely would come back.

Small little nail shop, and it is by appointment only. Upon appearance, it is not the cleanest nail…read moreshop out there but the work and quality makes up for it. They had a good amount of color selection but they don't have them painted anywhere so you'd just have to tell the color by the bottle. I wasn't satisfied with my previous nail salon so I came across Nails on U. I got a UV gel refill with a micro french tip design and it was 35$+ tip. Van did my nails and I have no complaints. The shape is not thick and the edges are really clean. I finally found my nail place. Will be going to them from now on.

Update: Attached more photos Susan and Van are the best…read more I've never been disappointed. They are very neat, gentle and the outcome is always amazing. The prices are very affordable too. I wouldn't want to go anywhere else for a manicure :)

Absolutely Love this place, The Services that Inna provides are amazing…read more She is definitely great aesthetician & has a lot of knowledge about the skin Everytime I leave this place my skin is nice, clean & i feel very refreshed and relaxed I am a regular customer!

Amazing service. The massages are so relaxing. Inna has hands of a Goddess. The nail techs are very…read morewell spoken and talented. Place is clean and presentable. Will come again.

Tina is so wonderful pleasant and very experienced! They are all good they're very professional…read more The salon itself is gorgeous so clean well organized and has so many choices! Always fully staffed so they take walk ins too! I love the paintings such a great Zen place I felt so relaxed!

Wonderful atmosphere and great service I enjoy coming to this place thank you Coco for keeping my…read morenails beautiful

Do you find how to spend your time? You must to visit this SPA. Only relax. Their atmosphere,…read moremusic ... I check their Instagram - they have amazing promotions every month. Massage with VIja - unbelievable Receptionists are the best . Every time is smile. Highly recommend. Safety And cleaning !

Massage was pretty good and the facial too. The ambiance was relaxing. Will come again!read more