You can easily miss it as it is tucked in at the very end of the plaza. This location has an…read moreoutdoor patio and plenty of seating inside too. It was clean and the service was great. They were very patient while my daughter made her selections too. The food was amazing as usual and all the ingredients were fresh. Parking can be a bit of a hassle.

This experience was a 10/10!…read more The food was delicious and well prepared. The customer service was excellent and especially the service from a worker there named Maran. She was incredibly sweet and friendly. She made our experience worth it, and we will be coming back because of her hospitality!

The good, the Bad, and the UGLY:…read more For starters, I got sucked in by marketing. They make that pepperoni pizza meatball sub on a toasted garlic butter roll look so good on TV. That's what drew us in. For complete transparency, this is only the second time I've ever been to a Firehouse. The first time was nearly a decade ago in Smyrna & it was subpar, at best. The good: We went in today for lunch. Walked in around 10:45-ish. To their credit, the store inside was nice. Seemed fairly clean, well lit, & overall a nice spot. That's where the good ends. There were 3 employees there at opening, clearly struggling. We were the only ones in the store when we walked in, & nobody said 'hi', "Be with you in a moment," "Kiss my foot," nothing. Ok, whatever. We waited for the girl to get off the phone at the register. She was very nice. The Bad: We ordered at 10:50 & sat to wait, & wait... We were the only ones in there. I get it, they had a lot of mobile/Uber eats orders, etc. The 3 employees stumbled all over themselves. One girl, Summer - from her nametag, was clearly the one in charge of the other 2. She was trying to do everything & tell the other 2 what to do at the same time. Once our food was ready (about 15 mins after we ordered... ridiculous), we picked it up at the counter & walked outside to eat at a table in front of the empty store. Why, you might ask? About 2 mins before our food was done, 3 more employees came strolling through the door. One of them, who I assume was a manager guy in a black jacket, strolled straight to the back & turned on some, much needed, house music, but blasted it so loud I couldn't hear myself think. We had to get out of there just to enjoy our meal. My wife and myself shared a large pepperoni pizza meatball sub. Advertising shows this on a TOASTED garlic butter roll. They just took a normal roll, sliced it, rubbed a little cold butter on it, & slapped the ingredients on top. They did NOT toast the roll at all. Once we started eating, it was a soggy mess. It may have looked pretty in the photo (attached), but it was not. Additionally, they seriously need to check their food safety standards. Our sandwich, while the cheese was melted on top, was stone cold in the middle. STONE. The marinara was less than lukewarm, but the biggest detractor for me was the meatballs. They were SO cold. There is no way that they should ever be that cold unless they were just taken out of the fridge. Wasted sandwich. The UGLY: Staffing, management, competency, humility, & appreciation. ALL severely lacking. Remember that girl, Summer, that was the only one of the 3 employees who knew how to make sandwiches? Well she was apparently the shift leader for opening that morning. We got so annoyed listening to her literally yell and demean her coworkers we got up and took a pic of the sign under the register about letting management know about your experience. (The link doesn't even work.) As a matter of fact, the very first thing we heard as we walked in to this location for the very first time at 10:45am this morning was her YELLING at a poor guy in the back, "Hurry up and get out here, you're taking too long!" Literally, word-for-word. The younger guy stumbled from the back, clearly nonplussed with her demeaning choice of words & attitude. He was new & clearly still learning. He hadn't been taught well whatever task it was he was doing. He came and stood right next to her, didn't say a word the whole time we were there, & barely moved unless directed EXACTLY what to do. Poor guy. Seemed like he was ready to walk out. Example 2, girl yelling at her employees: Several people walked in about 10 minutes after we'd been there, before 3 others came in at 11. She clearly felt overwhelmed & yelled at the other 2, "Do ya'll not know how to do ANYthing?" When the 11am shift walked in, she (in front of every customer & other employees) loudly exclaimed, "Finally! We need some help, none of them know what they're doing!" How tacky, demoralizing, & uncalled for. I would have quit immediately. I have always been taught, from my much younger retail and customer-facing days that you NEVER have those kinds of conversations or comments in front of customers. It's just terrible. Some folks clearly cannot handle any positions of authority or holding 'power' over others. This particular Firehouse is in DIRE need of competent management & some form of a training program. These employees were floundering being left on their own. You may ask why we didn't refuse the sandwich, go in & talk to a manager? They were too busy to care. We didn't get a 'hello, welcome in' or a 'thank you, come again'. We were also on our lunch break & didn't have another 15-20 minutes to wait on them CORRECTLY making a new sandwich. We'll just have to hope these cold meatballs were properly stored & that we don't get sick because of poor food safety standards. This is my 2nd, and unfortunately, FINAL time to ever go to a Firehouse.

This place is super clean and everyone is really friendly. I walked in and was promptly greeted and…read moremy sub order was made to my specifications and everything was hot and fresh. Nice to have a fire house subs nearby. Definitely will return and recommend

This place is so good. They were slammed but they were…read moreslinging out the food. The rolled tacos are on my list of death row foods. Not too greasy and just busting with flavor. And that red and green salsa - get extra! I love grabbing a small side of beans to make a quesadilla the next day! Fast friendly service!

Great food, but never receive sauce when delivered. Was told that they didn't have any Door Dash…read moredeliveries today. A complete lie.

Yummyyyyyy! We drove…read moreup to Murfreesboro to check out a visiting art exhibit at MTSU. We wanted to try something that we couldn't find in our home city of Huntsville, and we settled on Buona. I'm very glad we did! This restaurant still looks relatively new and is set up in a seemingly developing part of town. There was ample parking and the inside was bright, clean, and spacious. On one side of the restaurant is a separate concept that serves ice cream and desserts. I think this concept is related to Buona/owned by the same folks but I'm not sure. It looked and smelled good though! Anyway, this is an order at the counter type of restaurant, though your meal is delivered to your table. They also have kiosks available if you're feeling asocial, though the placement of these is somewhat incongruous and causes some gridlock if there's a line to order. We decided to order at the counter to make sure our requests could be accommodated. The woman who took our orders listened carefully and took thorough care to ensure things were to our liking and our questions were answered. Our order was correct when it was delivered shortly afterwards. My parents split a medium Italian beef combo with added cheese and sweet peppers as well as a chili dog, and for myself I also ordered a medium Italian beef combo. I got mine with hot giardiniera and cheese, though. Combos come with a side of crinkle cut fries and a drink. I was very pleased to see they have not only Pepsi products, but Pepsi Zero Sugar, which I find preferable to Diet Pepsi. Win! Everything was delicious. The beef was meltingly tender and savory and the giardiniera was tangy and crisp (though I wouldn't have said no to just a teeny bit spicier, hehe - though don't get me wrong, it did have a discernible kick). I got mine with light gravy but you could still taste the umami of the au jus. My own complaint is I wish I could've gotten a dipping cup on the side; perhaps it's possible but I didn't see it on the menu and it wasn't offered. Maybe I should've asked. I like to dip as opposed to dunk to preserve the sandwich's non-sogginess. I digress though, it was a fabulous sandwich. I haven't tried a ton of Italian beefs in my life so far, but this was my favorite. I also usually don't love crinkle fries (or they're certainly not my preferred cut), but as far as crinkle fries go, these were hot, fresh, and fried and seasoned perfectly. It was a generous portion too. My parents also loved their sandwich and said the chili dog was tasty too. The restaurant (including the restroom) was very clean, service was polite and efficient, and the food was delicious. Truly my only tiny complaint is the lack of an au jus dipping cup. I later learned this is actually a franchise that's slowly spreading to the south. That being the case, I am very hopeful that they'll turn their eyes to Huntsville for expansion. I find it somewhat rare for large operations such as this one to produce such an extremely high quality product and experience, but Buona delivered. I look forward to visiting other locations in the future.

The food is just as I remember Buona from Chicago. The hot dog was delicious and the beef was…read moretender and full of flavor. Very helpful staff who were eager to provide a comfortable, positive experience. The dining room was comfortable, clean and constantly maintained. If you are looking for some of the Chicago taste try them out.

The drive thru was very inefficient. Every car was pulling up to a spot and had to wait at least 20…read moreminutes to get their food. I got home, opened the box, and my chicken looked barely even cooked. I asked for extra seasoning on my fries, but I didn't even get any. (Not surprised) The fries didn't even taste right in the end. If you're wanting to eat Zaxbys then avoid this one and go to a different one nearby.

Service is terrible. I've been asked to pull up to a spot out of drive through twice. Both times…read morethey absolutely forgot I was there. Went in store 15-20 mins later to remind them. And this place isn't even that busy. Food is good, but not worth the frustration of useless service, literally every time you go.

This location is relatively new but it didn't show. The staff, although young, was very…read moreknowledgeable of the products and gave good suggestions. The food was hot and tasted like it had been cooked recently. I also liked how the staff gave decent sized portions and the entire restaurant was very clean.

The food was good. The service was fast. Employees were nice. I would go here again. Check the app…read morefor rewards and easy ordering.

I placed a convenient order on the Bojangles app. My food was ready upon arrival. Service was fast…read moreand friendly. They are definitely stepping their game up a little bit. The chicken thighs and legs were definitely nice and plump to size. The ambience of the restaurant is traditionally to all Bojangles. But I respect the fact that this restaurant offers special partner honoring their veterans. FYI, to get those borounds crispier, pop them in the air fryer for a couple of moments.

I'm am not sure why the reviews of this Bojangles are so negative. We had a very pleasant…read moreexperience this morning. The lady who took our order greeted us and took great care of us. We received our order very promptly. The manager, I believe his name is Larry, came out and greeted us and asked if we were warm. He then proceeded to turn the heat down as we were warm. The restaurant was clean and quiet. Our food was hot and fresh and we thoroughly enjoyed ourselves. Larry and his crew are doing a great job...keep up the good work!

We went to the location on Monday, 4/13/2026 at 7:30 p.m. We attempted to order through the Sonic…read moreapp using our half-price drinks and slushes reward. When we attempted to check out, the app indicated "We are having technical difficulties. Please try again later." We asked if we could still get the same price because of the apparent difficulties with THEIR app. The person said no, they had a new "loyalty program" and had not achieved a appropriate level. My wife really wanted the drink, so we paid full price. I called Sonic that same night and the person I spoke to didn't have a clue. Called again Tuesday, told the person we had visited Sonic 23 times this year already, along with the amount we spent. He indicated that we had indeed reached the "Legend Level" and should have gotten all the discounts THAT THE APP OFFERED. So I am highly dissatisfied. It's not about the extra $3 or so, it's the principle of the matter. I would honestly have given this place a NEGATIVE 5 if offered. Adios, Sonic. You definitely are not the only game in town. And no, I did not leave a "tip." "Tip" my ass. Extortion.

Service is good. I have no issues with that. Place looks nice and well kept. Let me just say I love…read morethe breakfast burritos. Or anything they serve in a tortilla. So I feel ridiculous making a review on a place I know won't be five star. Also probably won't care about this review. But can yall try to make a burger to make a burger that isn't a dried up hockey puck? Or tater tots/mozz sticks that don't taste like bitter old fry oil? My son loves chicken and he spit it out cause like everything else it's OVERCOOKED. My wife ate her coney without complaint but she doesn't want to make a fuss. But my son and I barely touched our food.

Overall had a very good experience. While the restaurant was full, my wife managed to find us a…read moretable. My food was prepared before I could even get my drink poured. All the food was prepared nice and hot. Tenders & fries were great. And of course, the Cane's sauce is really good. The slaw and toast were also very good. The ambience was vibrant and really low-key filled with cool decor.

My wife and I were a bit underwhelmed the first time we tried this place but we gave it another…read moretry. This time the experience was much better. The chicken and fried were well seasoned. The employees were friendly and the establishment was clean. Will be back again

Stopped at The Sandwich Factory in Murfreesboro... great spot! Staff was friendly and answered all…read moreour questions. Our food was made hot and fresh and was very yummy! Restaurant was clean and busy. We will definitely visit again!

The sandwich factory is always a hit for me I haven't been here since they opened many many years…read moreago but I went today and it was better than ever I had a chopped cheese it was fresh and full of flavor and the bread was soooo fresh and absolutely amazing everything and everyone was so great the inside was super clean and even the restrooms were pristine the service was also great. They were helpful and kind with suggestions And explanations of everything I asked. Everything is top tier! Didn't get a pic of the sandwich but I got the boro chopped cheese and a s'mores cookie! Both incredible!