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Chipotle Mexican Grill

2.2 (539 reviews)
InexpensiveFast Food, Mexican
Closed • 10:45 am - 11:00 pm
Updated 2 months ago

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CHIPOTLE MEXICAN GRILL ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for groups
Good for kids

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A Chicken burrito with minimum fixings.
Deon S.

Greetings to all,this was my only second time to this location and it was an ok experience. Parking is shared with the other surrounding businesses in the area which is not too bad. A ( B) for me. Inside the restaurant itself was a small amount of seating for a mini lunch crowd, accompanied by marginal lighting. A (B) for me. The service, everyone loaded into 1 line by the wall to place their orders, not bad. A (B) for me. The food was prepared right in front of you watching every move of the person making your meal items. I got the food home and I was completely satisfied. A ( B) for me My overall feeling for this location is a solid 3stars , and they will get better in time as they more Quality crew members that work well with each other.

Sofritas
James H.

Another Chipotle location and another subpar location. I went in and ordered a sofritas burrito and going down the line I had to repeat the items to staff multiple times. Then at the cashier, he rang up the burrito for 1 but I was gettting 2even the lady who probably was the supervisor kept telling him 2. When I unwrap the burrito, one side was wet and made one side soggy. Definitely did not want to eat there seeing alll the reviews of the dining area.

Mobile order
Kaela A.

***Customer service sucks also the restaurant is FILTHY*** I did a mobile order to pickup and of course my order was wrong. Their app sucks and you can't speak with a live person. I ordered a steak bowl and got a veggie bowl instead? The restaurant was busy but I could clearly see people in the back hanging out. I made eye contact with the person behind the kitchen while trying to pick up my order. They didn't even bother to see if I need assistance just turned right around. They need to train their staff better to be a little bit more attentive and learn how to multitask.

Burrito bowl
Elber V.

Food was hot and tasted fresh. Immaculate portions and friendly server. I think this was the best bowl I've ever gotten.

Sydney C.

I get Barbacoa, lettuce. sour cream. white rice, corn, and cheese. The portion for the price is better than any other chipotle I've been to. The service was really nice and understanding. There are tables around as long as its not lunch time.

Found a piece of plastic in my bowl
Ohana C.

Half way into my bowl I found a piece of thin plastic in my mouth. I spit it out onto the bowl. Highly upset. This is unsanitary and disgusting

It is half empty, lacking everything necessary in a delicious Chipotle bowl.

I am BEYOND disappointed with my service at Chiptole today. Let me just start off by saying that It was JUST awful. I ordered ahead on the app per my son's birthday dinner request. I mean it was bonkers the workers acted like the ingredients were coming out of their own paycheck! If I wanted to leave an establishment hungry, I would have stayed home and kept my $16. If I am paying premium prices I would like to have my bowl be FULL. I watched my son's face drop when he saw his bowl. He literally asked me, "Is that it?" Imagine a CHILD on his birthday feeling disappointed and embarrassed because the bowl was practically empty. Overall I do NOT recommend this location. We are heartbroken.

Today, I was fairly disappointed in Chipotle. I ordered two burrito bowls over the app and when I got home. I opened one of the bowls and barely had anything in it, more lettuce and salsa vs protein. I mean, orders should be consistent. In my other order bowl everything was good. so I'm not sure if there were two people doing my orders or one just didn't care for it and just slap whatever on and pack it up and that was it. Probably, I'll do more in store order now vs online orders If this is what I get. I hope this is only a one time thing, but seriously not acceptable.

James M.

Been coming here for many years, having grown up on the Burlingame/Millbrae border and living here as an adult for a decade. Ordered pickup via the app on a Saturday, arrived with just a few people in line ordering in person. They had 3 workers in front and a few in back. I walked up to the employee at the register and gave my name as I could see my order behind the register (it was the only order in the pick up shelf) The employee at the register looks back at it and says "yeah hold on" then waits about 15 seconds for the next person ordering in line to get to him. He proceeds to ring this person up, an older gentleman who clearly was having trouble figuring out where to tap his credit card to pay. The cashier was pretty rude and condescending to the him and looked annoyed he didn't tap his card in the right spot. Once that was all done, he reaches back, hands me my order without looking at me or even saying a word. I rarely give one star reviews, and I know it's Chipotle, but I've come here enough over the years to say the service has gradually gotten worse with time. And if you have someone coming in that's ordered via the app and the order is all bagged up and ready, why ask me to wait so you can then wait for the next customer to get to the register and ring them up and leave me waiting when you can just grab the bag behind you and hand it to me. You already turned and looked at it for crying out loud. It's just a lack of logic and/or common sense, or perhaps just an unhappy employee. Imo, the guy looked pretty unhappy and given his interaction with me and the other customer he was rude to, management might need to take a closer look at things as the ratings for this location are pretty low and it's not difficult to see why.

Barbacoa soft taco kids meal with a lemonade and sides. Very filling and less than $6!
Reena L.

First time at this location and the service was exceptional! The two women who served me today 6/24/24 at around 1:40pm were so nice and attentive. I can never finish a bowl so I always get a kids meal and it's the perfect portion! Plus it comes with a drink and small chips. The dining room was clean and the trash cans were not overflowing like most other locations. The food tasted fresh and I tried the barbacoa for the first time and it was well seasoned. I'll attach a picture to this review for reference below. I got all the food for less than $6!

Barbacoa Bowl
Alden C.

A Chipotle review because why not? Most people are inclined to write about their negative experiences rather than positive experiences at a fast food place, but honestly the past year this Chipotle in Millbrae/Burlingame has been pretty solid. The service from everyone there is pretty friendly and patient. Of course there is often turnover with staff so this might not apply years later, but I never had any issue with the quality of the food or the customer service at this location. I can tell they have gotten good training at least. They're very efficient and don't skimp out on the portions in my experiences. The barbacoa is also so good. Parking is also super easy with there being tons of lots located nearby. The inside of the store is comfortable too only downside is that sometimes the lobby gets left unkept for too long after some customers leave a mess all over the tables or floors. Honestly this is probably my go-to location for Chipotle.

Three Chicken Tacos- these are so delicious. Tacos craving satisfied.
Bennett W.

For the Chipotle Mexican Grill restaurants I have patronized, the food is always fresh and delicious. The burritos, burrito bowls, and tacos are so good. I just like how their meats are prepared with very little grease. This is well worth the praise! Service? Every Chipotle Mexican Grill I patronized before, service is always very good. Friendly team members as well. Dining setting - indoor and outdoor dining available. Ordering food even from this Chipotle? - Order in the restaurant - Via the Chipotle Mexican Grill app - Or via sources like DoorDash Today, I ordered three tacos. It's chicken tacos on soft flour tortillas with white rice, chicken, and cheese. Included in this meal is a medium fountain drink. These tacos are quick eats, delicious and satisfying. Overall, positive first experience here so I'll be back.

Prices of something I found in my guacamole!

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4 years ago

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5 years ago

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1 year ago

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2 years ago

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2 years ago

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3 years ago

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1 year ago

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6 years ago

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Jacob F.

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Don't go to a terrible place ..... The boy who prepared the food was very rude. Absolutely no politeness.

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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2 years ago

Great Friendly Service - Clean, Fast, Delicious...exactly what we expect....thank you!!

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1 year ago

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3 years ago

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1 year ago

COMPLETELY DISGUSTING EATING AREA!! Service was subpar at best. Nothing to look forward and pls go somewhere else if you like chipotle

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3 years ago

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1 year ago

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2 years ago

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11 months ago

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2 years ago

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3 years ago

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5 years ago

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2 years ago

Luis is the best burrito wrapper of all time! Boy got skills! Thanks for burritos! I'll be coming back real soon!

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2 years ago

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3 years ago

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4 years ago

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4 years ago

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2 years ago

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6 years ago

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3 years ago

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2 years ago

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3 years ago

Dirty tables, messy floors and overflowing garbage... unbelievable! So unsanitary for a restaurant of any kind.

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Chick-fil-A

Chick-fil-A

3.3(31 reviews)
0.3 mi

A small but mighty Chick-fil-A!…read more I come here about once a week and am very glad that there is one closer to me than having to drive to Redwood City or Daly City. Because it is located next to the Millbrae BART station, the area is more dense. I am used to that having been to non drive thru's in Manhattan and DTLA. All the employees and management are friendly and professional. It's nice that they are trying to build 'community' by having bingo events where you get some prizes. I have ordered on the app and at the counter and the food comes out in a reasonable amount of time. It's all you would expect from a Chick-fil-A. My favorites are the chicken strips and the waffle fries and for breakfast I love the mini hash browns with a chicken biscuit sandwich. It's always clean and bright inside. Just be aware if you are driving there is no drive thru like I mention above. You can find parking in the garage. One of my favorite Chick-fil-A's and I can attest, I've been to many across the country.

So maybe not the most spectacular place to eat but Chick-fil-a is a welcome addition to Millbrae's…read moredowntown center Now it's so much easier to get a chicken sandwich if you are craving one! I used the grand opening promotion which was a free sandwich to try out the breakfast chicken sandwich. I also tried the curbside pick-up because the parking lot requires you to walk around the building to actually get to the entrance. With curbside, the employees can use the back entrance to get you the order. The sandwich itself was as expected - satisfying. The employees are very nice as usual, and I'm happy to have a quality staple open nearby.

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4.0(1.1k reviews)
0.4 mi
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Millbrae in n out is extremely popular because it's the closest one from the SFO airport and it's…read moreacross from the station that has both Bart and Caltrain connections. Add all those tourists and transit people you also have people from the whole peninsula, you can understand how crowded it gets here. The parking lot is probably the worst part of the experience here because it's always congested so I do not recommend coming here is you are short of time. It shares the parking lot with the carwash and several other restaurants so you'll likely be stuck here for a long while regardless whether you are going through drive thru or parking. The food is standard in n out which means something if you either are local or tourist. In n out intentionally goes old school so there is no app no order ahead and everything is pretty much all hand made including fries. If you never had their fries you may be surprised at the difference in texture but you'll like it the more you try. The burger is fresh and my only complaint is that I don't like their buns especially if you do grilled onions or animal style because the buns get soggy and breaks apart. That's one part shake shack had the upper hand.

Went to In-N-Out thinking it'd just be a quick food run -- turned into one of those meals you…read moreactually sit and enjoy without rushing. Ordered the Double-Double animal style, and yeah... it lives up to the hype. The patties taste fresh, not frozen, and you can tell they're made to order. The melted cheese, grilled onions, pickles, that sauce -- it's messy but balanced. Nothing feels overdone. It's just a really well-built burger. Fries get mixed opinions, but straight out of the fryer they're solid. Light, a little crispy, not overly greasy. Add a bit of salt and they're gone fast. Shake was thick, classic, no shortcuts there either. What stands out most is how consistent everything feels. The menu is simple, but that's the point -- they focus on doing a few things really well instead of trying to do everything. Service is quick, staff actually seem organized, and the place stays clean even when it's busy. It's one of those spots where you don't feel like you overpaid or got rushed through a line. You just get good food, made right, every time. Came in expecting fast food, left feeling like it's in its own category. Easy 5 stars -- and yeah, I'd go back without thinking twice.

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