This place was great, they were pretty generous with servings and I got a giant burrito for like 9 dollars. They were decently fast, I do know sometimes it does get busy so it just depends when all the college students are there. For the ambiance it was a cozy little area people work on their laptops over there. So much food would go again, you could probably even make two meals out of it. read more

Chipotle Mexican Grill - Burrito and chips and guacamole - Mexican Near Me - Lubbock, Texas

Ordered a Al pastor quesadilla and then received a kids quesadilla with jsut chicken and cheese. Very disappointed for an easy to make item.

Ordered my go to (carnitas, brown rice, pinto, corn, lettuce, sour cream) but they had no brown rice so they gave me a block of old white rice with a glob of sour cream on top. Basically spam musubi but instead of spam/seaweed it's sour cream. Unbelievably mid. read more

First time trying chipotle. Rice was cooked just to plain for me. The meat and vegetables was good fully cooked nice seasonings. read more

Chipotle Mexican Grill - Chicken, rice, fajita veggies and cheese Burrito - Mexican Near Me - Lubbock, Texas

The customer service here is just so terrible. I have been probably 10 times and have not had one joyful and successful experience. Why i keep going? cause it's the closest chipotle. But i have switched locations now. Anyways, the workers could care less they are so rude and don't know the correct portions. my burrito is always so small and when i ask for more i get eye rolls and scoffs. sersiouslt no smiles no nothing, its your job! can't be that hard. read more

Absolutely egregious service. They tell me they ran out of chicken after half scooping my rice. Really? Your college town Chipotle is out of chicken? Let's get real man. So they offer me the new honey chicken which of course costs more. I am visibly confused as to what is happening. Then the cashier makes a snarky remark about how it only costs $0.60 more than the regular chicken. Wow! Great customer service! The gloomy bowl maker thereafter continues to skimp me on every item I wanted in my bowl. Will never be spending my money at this establishment ever again and I would encourage everyone to do the same. A stain on what was once a great restaurant chain. read more

Maybe if the lobby music wasn't so loud the employees would be able to accurately get my order correct. Not bad portions. But it cost nothing for the employees to listen to instructions. For example...light amount of hot sauce does not mean the entire ladle. Or side cup of quaso doesn't mean I want it on my burrito and then the employee tries to charge extra. Service is going down hill very quickly read more

I am so disappointed in this chipotle location. I have come here multiple times and many a time I notice that they don't fill up the bowls for female customers but when it's male customers, they give generous servings in the bowls. I got a bowl today and said brown rice and they gave me white rice. My biggest problem is the sexism. I wish it wasn't the case because I love the food otherwise. read more

Nice chipotle, usually has pretty good service. A couple cute guys working there too. Today, however, I went to get a bowl and this light-skinned girl mumbled under her breath to take my order, barely made eye contact, and was throwing my food around like slop. She couldn't even fill the bowl all the way, she left a lot of empty space. She was a bad server, and she should honestly just get a job on the garbage truck since she wants to be throwing stuff around like trash so much. read more

Chipotle Mexican Grill - Chipotle bowl - Mexican Near Me - Lubbock, Texas

Service was good. Carnitas was not. The meat was string,fatty and tough. The sour cream was runny. Cheese was tasteless. Definitely not worth $16.40. This is the first time in 4 years I have eaten here. Now I remember why. read more

I recently ordered a burrito bowel with chicken, white rice, lettuce, and cheese. I have been dealing with food poisoning the past 2 days, which has been awful. I don't plan on having chipotle from anywhere ever again. read more

Best $12 bucks I ever spent, great food and fresh I love it also very Healthy. I recommend there bowl with all the ingredients and chicken always hits the spot so much you will have left overs. read more

This was the worst service I've ever experienced at a Chipotle location. They acted as if customers coming into the restaurant was the biggest inconvenience the world could've ever thrown their way. Super short and nasty. Don't come to this location. read more

this chipotle is so mediocre. they don't accommodate some times. and the food is always a hit or miss and its never consistent. come if u want disappointment. read more

i love chipotle and could eat this meal everyday if i wanted to. the service however was terrible, they make you feel extremely rushed when ordering and the girl rolled her eyes at me after asking her to repeat what she had said. read more

To be honest, this chipotle just needs to do so much better. Every time I get a bowl now, I get barely even a full scoop of meat. I wish I was lying. ALSO, every time I get grilled veggies they are not even grilled, they're almost raw. It's very unfortunate I pay $10-15 every time I come here and this is issue is reoccurring read more

I come to this Chipotle all the time and the service here is "ok". They kind of act weird when you order a kids meal. But tonight I came in to get a burrito and I had the best service tonight. I felt terrible for coming in 30 min before they closed but I was craving chipotle. When I came in I asked a girl named Ellia (I probably didn't get that right) but I asked if it was to late to order food. She replied with "Of course not, I would love to help you." JUST WOW. She was so kind, she was joking with us and then I got to the end of the line. Then I ran into George and he was sooo nice, he was joking around with us too and my twin and I felt so welcomed. They do not get tipped or any bonuses for being nice. They just have great values and attitude. I was pissed when someone came in 30 min before I closed when I worked in fast food or working for a dealership. They do deserve a raise because they could work anywhere with that attitude. read more

Chipotle Mexican Grill - Got it Togo - Mexican Near Me - Lubbock, Texas

Made the long haul to Lubbock from Austin for a graduation and was super hungry, full disclosure I tried to go to Torchys but Yelp maps for it took me to a vacanct lot and I glanced over and saw this Chipotle. Kinda sketchy area and dirty parking lot with a couple random people just sitting in their vehicles. I was desperate and hungry. Went in to a dirty empty restaurant. Ordered a bowl and I was told they don't have spinach for greens yet so I opted out of greens because the ice berg lettuce didn't look too fresh. All 3 employees behind the corner were super nice and friendly from ordering all the way to checking out. I got black beans, sofritas and guacamole with a side of hot sauce. Looked like slop and wasn't very fresh but I ate it. The booths were very dirty. I had to clean it to sit down, hurried up and ate and got out of there. The parking lot is weird and there is a tricky area in the back where you can't get out. Sketchy area. read more

Chipotle Mexican Grill - Mexican Near Me - Lubbock, Texas

ABSOLUTELY NOT! so stingy! the girl working tonight was very rude. she barely gave me any chicken, rice and beans. i understand it is close to closing hours, but this is your job! NO need to be RUDE!! AND TO BE SPECIFIC she had BLONDE HAIR. read more

Always SO SLOW. food is decent but not worth the wait and being ignored by the employees for online orders.

Ordered my food online. Received very little meat, no cheese, no salsa. Shorted me on food and charged me $15. I'll go somewhere else.

This is my least favorite Chipotle in Lubbock. I went today because it was the closest and the proportions I received were awful. I paid 3 dollars for guacamole and got 1/5 spoon of guacamole. In conclusion this chipotle gives you half of the proportions they should be giving you. All the other chipotles in Lubbock give better proportions than this location. Again, if you want to eat your money's worth go to any other location. This one is the worst in Lubbock by far. Completely disappointed. read more

As I'm staring at the right ingredients laying on the counter, I was told they only make quesadillas for online orders. The service was okay, but wtf Chipotle? I know this is not a company-wide policy because I regularly buy the same order from the West Loop location and have never had an issue. read more

Food was good. Order a Large chips with guacamole and the bag of chips was less than half full. Beside that everything else was good.

One word describes my dining experience, "amazing". Awesome attentive courteous staff & delicious high quality food! read more

Chipotle Mexican Grill - Bowl with chicken, beef, rice, black beans, grilled veggies & more! Delicious - Mexican Near Me - Lubbock, Texas

Haven't been to chipotle for a while and now remember why! Food delicious but the service kills it every time . The lady was rushing so fast I don't even think she took a second to breath . read more

Great service and great quality food! Love coming to be able to get healthy food after the gym! One of my favorites in Lubbock because it is right next to campus and serves quality food read more

So a year ago this chipotle was great! I would go all the time but after giving it three tries lately I think I'm done. The employees looked so unhappy as the manager stood over and glared at them. They were scraping the bottom of the containers and barely giving any guac. The veggies have been burnt black the last two times I've come and altogether the atmosphere is stressful even when it's not busy. The only reason I'm giving it two stars is because I feel for those employees. Super sad, super disappointed. read more

I come to chipotle for my lunch break and the one annoying thing is I'm paying $10 to not even be full once i finish. I ask for double rice and they barely give me any and when I ask for a little more they give me about 12 grains of rice. If you want to start charging for extra rice then go ahead but not giving me what i ask for is unacceptable read more

Ordered online pickup and when I got my bowl it was halfway filled with the portion sizes not even half of what they should be... I spent 13 dollars on a bowl and your going to give me that? Sad. I order from here a lot and this is the 3rd time for this to happen. Hope it gets fixed soon... read more

This Chipotle is the bomb! It's going to be busy around the lunch hour (12-1:30pm), but that's the magical joy of online ordering. I ordered 5 hours ahead of time, making it easy to head straight from work and skip the line. Paying online ahead of time helps cut down any extra time, too! Tip for those who never finish their bowls/burritos: order a kids menu item! Small quesadilla (I added meat, so added $0.50), 2 sides, small chips, and apple juice with tax only costs $4.60! Try it out. And as of this week, carnitas are back! read more

I am so excited Chipotle has come to Lubbock! Welcome! Chipotle has so much flavor it is unbelievable! I usually go for a chicken burrito bowl. I ask for a tortilla on the side. The portions are huge (about 2 or 3 meals for me) so the bowl lets me take it home and reheat it more easily. If you've never been to a Chipotle before, I liken it to a Subway for burritos and tacos. You pick what goes into your burrito, taco, or quesadilla. Their chips and guac are phenomenol. Never skip them! read more

This Chipotle is located along side Texas Tech campus in a nicer little area. My first time at this location it took a bit to figure out parking because it's mostly street parking. The parking lots are quite small and the spaces are marked for specific businesses. It's difficult to turn around in the small parking lots upon discovering that there are no available spaces as they seem to be one way in and out. Also adding to the situation especially is many of the young drivers prevalent in the area are zipping around with little regard to others. Parking trouble here as is why this is 4 and not 5 stars. Once inside its a typical Chipotle. It's nice enough although they need some training on the line in 'consistent portioning'. Also they didn't seem to know what to do when they ran out of something. Maybe some of the people were new. Chipotle is good stuff and this location is no different. read more

Ordered a large chips and guacamole. The chips were so stale and OVERLY lime flavored. Way too much lime juice! Luckily, I had other chips at home. Opened up the guacamole and it was brown all the way through as if it had been sitting out all day/ made a few days prior. Very unappetizing. Won't be back here. read more

I've been to this location a few times, and the food is always great, they ALWAYS skimp on my food when I order online. When I order in store, I don't have to ask for more meat or anything, they just automatically put the right amount! But anytime I order online for pick up, I get home and see that the bowl is only half way full! I just really wish there was consistency between ordering in store and ordering online. read more

I am currently on the Keto diet so I went to Chipotle thinking I was going to get a great meal that fits my diet and fills my belly. But after removing the rice and beans from a burrito bowl they barely filled the bowl with the remaining ingredients. I even got guacamole and steak to make sure I would get a full and satisfying meal but it literally looked like a half portion and it barely filled me up. I paid over $12 for half a salad. Not going back unless I get off Keto and can get a FULL burrito. read more

A coworker and I ordered online at Chipotle's and dined on the patio. They had our food hot and ready as soon as we walked in and the order was prececisely as requested. Their "hot" salsa has an amazing flavor and has a bit of a kick to it. The building was very clean and the employees were extremly courteous and quick. The patio is very nice with extremely large umbrellas that were able to shade several trees. It was surprisingly quiet, but that may have been because of the lack of people. They open at 11 am and close at 10 pm. read more

I'm not sure why, but this location seems to always put the minimum amount of food they can get away with. I used to come here all the time last year but this year they hardly give any food and get an attitude when i ask them to put a normal amount. I would much rather drive to a different location then go to this one that's 2 minutes away from me. read more

Barbecoa burrito w/ cheese, sour cremè and guacamole!!! read more

Chipotle Mexican Grill - Chicken burrito with guacamole, cheese, medium sauce black beans and lettuce!!! - Mexican Near Me - Lubbock, Texas

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2.5 This Chipotle is pretty average. The line can definitely move slowly, but it is bearable. Chicken tacos on flour give you the best bang for buck. Chips and guacamole are good, but over priced. There is a small patio, but it usually seems to have an empty table unless it is a football game day. About a seven minute walk from Jones AT&T stadium and a twelve minute walk from the student union building (SUB). If the news reports don't bother you, such as the mice in Dallas, this is a fine place to eat lunch or dinner. read more